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Irs Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Plus 57

Be Seen First

Customer Service Representative (csr)

Dallas, TX · On-site

$18 - $20/hr

We are seeking a Tier I Customer Service Representative to join our team immediatley! You will be responsible for helping customers by providing product and service information and answering customer ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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All JobsIrs Customer Service Representative Jobs

Irs Customer Service Representative information

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How much do irs customer service representative jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for irs customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How long is IRS contact representative training?

IRS Customer Service Representative training typically lasts several weeks and includes classroom instruction, on-the-job training, and assessments. Training covers tax laws, customer service skills, and IRS systems to prepare representatives for their role.

Do IRS agents work from home?

IRS Customer Service Representatives typically work in IRS offices, but some roles may offer remote or telework options depending on agency policies and job responsibilities. Remote work arrangements are more common for certain administrative or support functions, especially following recent telework initiatives.

What are some common challenges IRS Customer Service Representatives face, and how can they be managed?

IRS Customer Service Representatives often handle high call volumes, complex tax inquiries, and occasionally interact with frustrated or distressed taxpayers. Managing these challenges requires strong communication skills, patience, and the ability to quickly learn and navigate IRS systems and regulations. Supportive team structures and ongoing training help representatives stay informed and equipped to resolve issues efficiently, while access to experienced supervisors provides assistance in handling particularly challenging cases.

What do IRS agents get paid?

IRS Customer Service Representatives typically earn between $40,000 and $55,000 annually, depending on experience and location. Salaries can increase with tenure, certifications, and advancement to higher positions within the agency.

What are the key skills and qualifications needed to thrive as an IRS Customer Service Representative, and why are they important?

To thrive as an IRS Customer Service Representative, you need strong knowledge of tax regulations, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with IRS database systems, call center software, and secure data handling procedures is essential. Exceptional communication, patience, and conflict resolution skills set top performers apart in this role. These abilities are crucial to accurately assist taxpayers, resolve issues efficiently, and maintain trust in sensitive financial interactions.

What are IRS Customer Service Representatives?

IRS Customer Service Representatives are professionals who assist taxpayers by answering questions, resolving issues, and providing information about tax laws, forms, and procedures. They handle inquiries over the phone, through mail, or online, and help people understand their tax bills, payment options, and refunds. These representatives play a crucial role in ensuring taxpayers receive accurate and timely assistance while navigating the complexities of the tax system.

What is the difference between Irs Customer Service Representative vs Tax Preparer?

AspectIrs Customer Service RepresentativeTax Preparer
Required CredentialsHigh school diploma; training provided by IRSVaries; often requires PTIN registration, sometimes certifications like IRS Annual Filing Season Program
Work EnvironmentIRS call centers, offices, remoteTax preparation offices, accounting firms, freelance
Employer & IndustryGovernment agency (IRS)Private sector, accounting, or freelance
Common Search & ComparisonCustomer service, IRS support, tax questionsTax filing, individual tax preparation, tax assistance

While both roles involve tax-related work, Irs Customer Service Representatives primarily assist taxpayers with IRS inquiries and support, working within government settings. Tax Preparers focus on preparing and filing individual or business tax returns, often in private firms or freelance. The roles differ mainly in employer, work environment, and specific job functions, though both require knowledge of tax laws and customer service skills.

What does a customer service representative do at the IRS?

An IRS Customer Service Representative assists taxpayers by answering questions about tax laws, processing payments, and resolving account issues. They use specialized computer systems and require knowledge of tax regulations to provide accurate information and support during their work shifts.
What cities are hiring for Irs Customer Service Representative jobs? Cities with the most Irs Customer Service Representative job openings:
What states have the most Irs Customer Service Representative jobs? States with the most job openings for Irs Customer Service Representative jobs include:
What job categories do people searching Irs Customer Service Representative jobs look for? The top searched job categories for Irs Customer Service Representative jobs are:
Irs Customer Service Representative jobs near you
Infographic showing various Irs Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR - Customer Service Representative

White Plumbing, Heating & Air

Springfield, MO • On-site

$13 - $18/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 4 days ago

Job description

White Plumbing, Heating & Air, a trusted name in the plumbing industry, proudly serves clients throughout Springfield, MO. Our focus is on professional excellence and continuous growth, and we're looking for a dynamic person who also holds these values. Join our office as a full-time CSR - Customer Service Representative and take the next big step in your career!

Depending on experience, you earn a competitive wage of $13.00 - $18.00/hour. You also enjoy incredible benefits, such as:

  • Paid medical, Dental, and Life Insurance
  • Paid vacation
  • Paid holidays
  • A 401(k) retirement plan
  • Supplemental insurance
  • Relocation assistance is available and will be discussed during the interview process.

Sounds great, right? Keep reading to learn more about this rewarding position!


DAY IN THE LIFE

You normally work from 8:00 am - 5:00 pm, Monday - Friday.

As a CSR - Customer Service Representative, you ensure seamless communication between our customers and our service team. With an upbeat and friendly attitude, you answer incoming phone calls, schedule appointments, efficiently dispatch field crews, and respond to our customers' questions and concerns. You also manage social media platforms to promote our online presence and facilitate positive customer interactions. Your ability to effectively communicate information contributes to smooth workdays at our office!


REQUIREMENTS

  • High school diploma or equivalent
  • 1+ year of customer service representative experience
  • Proficiency with computers and Microsoft Office applications
  • Self-motivated attitude and a customer-oriented mindset
  • Excellent verbal and written communication skills
  • Ability to work collaboratively in a team environment
  • Ability to perform the physical requirements of the job, including using a computer, sitting for extended periods, and moving objects weighing up to 25 lbs.
  • 1+ year of experience with Service Titan, preferred

Customer service experience would be a plus! Experience with ServiceTitan software would also be preferred.

Are you eager to learn more and willing to take direction? Can you multi-task and keep up in a fast-paced environment? Do you want to build a rewarding career with a reputable service company? If YES, we want you as our CSR - Customer Service Representative!


ABOUT US

Since 1989, we have been a trusted company specializing in plumbing and gas work for new construction projects, with a notable focus on multi-family apartments. Recently, in June 2020, we established a service department catering to both residential and commercial systems. Our mission revolves around providing top-notch solutions and quality work while ensuring our clients' trust through our skilled and well-equipped employees. Our down-to-earth, small-business atmosphere is upheld by a team of expertly trained professionals who genuinely care about their colleagues and families. We prioritize creating a fun and supportive work environment, and in recognition of our employees' hard work, we offer excellent wages, benefits, and perks.


MAKE YOUR MOVE!

Our office needs you as our CSR - Customer Service Representative! If you think you're the right fit for this role, fill out our quick initial application today. We're excited to hear from you!


Candidates must successfully pass a background check, and we also conduct pre-employment drug testing. Please note that any job offer extended will be contingent upon the results of both background and drug testing.