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Customer Facing Technology Jobs (NOW HIRING)

hyve solutions

Customer-Facing Project Manager

Fremont, CA · On-site

$100K - $125K/yr

Customer-Facing Project Manager (Onboarding & Delivery) Full time 3 days in office 2 days remote At ... You'll work cross-functionally across Sales, Engineering, IT, and Operations to translate customer ...

Hyve Solutions

Customer-Facing Project Manager

Fremont, CA · Hybrid

$100K - $125K/yr

Customer-Facing Project Manager (Onboarding & Delivery) Full time 3 days in office 2 days remote At ... You'll work cross-functionally across Sales, Engineering, IT, and Operations to translate customer ...

Nokia Group

Client Chief Technology Officer

Bellevue, WA · On-site

$150 - $200/hr

The Nokia Client Chief Technology Officer (CTO) is a senior, customer-facing technology leader responsible for defining and governing end-to-end solution strategies for a large Communications Service ...

Nova Intelligence

Customer Facing SAP Engineer

New York, NY · On-site

$100K - $275K/yr

... customer-facing engineers to drive the adoption and success of Nova for our customers. You'll own ... You'll work closely with our engineers, product leaders, salespeople and directly with our CTO and ...

NVIDIA Gruppe

Senior IT Internal Auditor

Santa Clara, CA · On-site

$108 - $172.50/hr

Conduct audits of IT systems and processes including internal technology infrastructure and customer-facing platforms to ensure they support business operations effectively and manage risks ...

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How much do customer facing technology jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for customer facing technology in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer facing technology?

A Customer Facing Technology job focuses on managing and improving the technology that directly interacts with customers, such as websites, mobile apps, self-service kiosks, and support platforms. Professionals in this role bridge the gap between IT and customer experience, ensuring seamless and efficient digital interactions. They may work on troubleshooting, implementation, optimization, and innovation of technology solutions to enhance user satisfaction. Strong communication, problem-solving, and technical skills are essential in this field.

What does a customer facing technology do?

Professionals in Customer Facing Technology roles typically spend their days interacting directly with clients to resolve technical issues, provide software or hardware support, and guide customers through product features or troubleshooting steps. They may also conduct training sessions, prepare user documentation, and relay customer feedback to internal engineering or product teams. Collaboration with sales, customer success, and development teams is common to ensure a seamless client experience. This role requires adaptability, as priorities can shift rapidly based on customer needs, making each day varied and rewarding.

What are the key skills and qualifications needed to thrive in the customer facing technology position?

To thrive in a Customer Facing Technology role, you need a solid understanding of technical solutions, proficiency in troubleshooting, and a background in IT or related fields. Familiarity with customer relationship management (CRM) systems, remote support tools, and relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are highly valuable. Excellent communication, problem-solving skills, and a client-focused attitude make candidates stand out. These qualities are essential for effectively bridging the gap between technical teams and end-users, ensuring customer satisfaction and seamless technology adoption.

What are some customer-facing technology jobs?

Customer-facing technology jobs include roles such as technical support specialists, customer success managers, sales engineers, and user experience designers. These positions often require strong communication skills, technical knowledge of software or hardware, and familiarity with customer relationship management tools. They focus on assisting clients, resolving issues, and ensuring positive user experiences.
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Customer Facing Technology jobs near you
Infographic showing various Customer Facing Technology job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer-Facing Project Manager

Fremont, CA • On-site

hyve solutions
Manufacturing • 1 - 5K employees

6.1

Company rating: 6.1 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

145th of 159 rated electronics manufacturers

People enjoy working here

Paid breaks

Uninterrupted breaks

Learn more about hyve solutionsexternal

$100K - $125K/yr

Full-time

Retirement, PTO

Posted 23 days ago

Job description

Hyve Company Overview
Hyve Solutions transforms complex engineering challenges into production reality for technology innovators building AI, cloud, and connected infrastructure. As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through dep technical partnerships and co-innovation, and supply chain clarity. Hyve's integrated ODM, CM, and SI capabilities eliminate vendor complexity while accelerating time-to-market with single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital infrastructure.
Job Description
Job Description:
Customer-Facing Project Manager (Onboarding & Delivery)
Full time
3 days in office 2 days remote
At Hyve Solutions, we partner with some of the world's leading technology companies to deliver scalable infrastructure and operational excellence. We're looking for a Customer-Facing Project Manager to lead high-impact customer engagements from onboarding through delivery.
In this role, you will be the primary liaison between Hyve and our customers, ensuring a seamless experience from initial integration to steady-state operations. You'll work cross-functionally across Sales, Engineering, IT, and Operations to translate customer needs into successful delivery outcomes.
What You'll Do
Own the Customer Experience
  • Serve as the primary point of contact for customers throughout onboarding and project delivery
  • Build trusted relationships and ensure clear communication, alignment, and confidence
  • Lead customer-facing meetings including onboarding, status updates, and executive reviews
  • Proactively manage expectations, risks, and escalations

Drive Project Delivery
  • Develop and manage project plans, timelines, and deliverables aligned to customer and business goals
  • Lead projects across relevant phases, including discovery, integration, testing, deployment, and stabilization based on scope and complexity
  • Coordinate cross-functional teams to ensure on-time, high-quality delivery

Translate Customer Needs into Action
  • Lead discovery sessions to define business, technical, and operational requirements
  • Convert customer requirements into actionable plans and aligned internal execution
  • Ensure alignment between customer expectations and Hyve's capabilities

Ensure Readiness & Execution
  • Validate that all key inputs are in place, including data, integrations, and operational readiness
  • Identify and resolve gaps that may impact timelines or delivery quality

Lead Governance & Decision-Making
  • Manage risks, issues, and dependencies across projects
  • Drive alignment on priorities, trade-offs, and delivery plans
  • Ensure customer requirements are clearly defined, validated, and feasible before execution

Support Successful Launch & Stabilization
  • Lead go-live readiness and transition to operations
  • Support post-launch stabilization and ensure customer success

Improve & Scale
  • Capture feedback and lessons learned to improve delivery processes
  • Contribute to scalable, repeatable onboarding frameworks

What You Bring
  • 5+ years of project management experience in customer-facing environments (technology, manufacturing, or operations preferred)
  • Experience managing customer relationships, including executive stakeholders
  • Experience with onboarding, implementation, or integration projects
  • Strong communication, stakeholder management, and problem-solving skills
  • Ability to manage multiple projects in a fast-paced environment
  • Familiarity with Agile, Waterfall, or hybrid delivery approaches
  • PMP or similar certification is a plus

Who You Are
  • A customer-first thinker who measures success through customer outcomes
  • A strong communicator who bridges business, technical, and operational teams
  • Highly organized and execution-focused
  • Comfortable working in dynamic environments
  • A proactive problem-solver
  • Passionate about scalable, repeatable processes
  • Willingness to travel domestically and internationally to support project sites may be required as business needs

Compensation: The anticipated base salary range for this position is $100,000-125,000 annually.
Actual compensation will be determined based on experience, skills, qualifications, and business needs.
What's in it for you
Benefit Insurance
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Mental Health Care
  • 401K with match
  • Paid Holidays, Vacation & Sick Days
  • Tuition Reimbursement
  • Perks at Work
  • LEAP Program
  • MyFlexPay

We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We are committed to creating an inclusive environment for all employees.

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