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Customer Facing Technology Jobs (NOW HIRING)

Nova Intelligence

Customer Facing Engineer

New York, NY · On-site +1

$100K - $200K/yr

... customer-facing engineers to drive the adoption and success of Nova for our customers. You'll own ... You'll work closely with our engineers, product leaders, salespeople and directly with our CTO and ...

Honeywell

Customer Facing Project Manager

Hamilton, NJ

$85K - $106K/yr

The Customer Facing Project Manager will use expert skills to scope projects, develop proposal ... Successful completion of Bachelors' degree or relevant business / information technology or ...

Honeywell

Customer Facing Project Manager

Hamilton, NJ · On-site

$85K - $106K/yr

The Customer Facing Project Manager will use expert skills to scope projects, develop proposal ... Successful completion of Bachelors' degree or relevant business / information technology or ...

nLIGHT

Product Engineer, Customer-Facing

Camas, WA

$90K - $115K/yr

Who We Are At nLIGHT, we are constantly on the cutting-edge of laser technology in a massively ... This role has a great deal of customer-facing visibility and is well suited for an individual with ...

Honeywell

Customer Facing Project Manager

Hamilton, NJ

$85K - $106K/yr

The Customer Facing Project Manager will use expert skills to scope projects, develop proposal ... Successful completion of Bachelors' degree or relevant business / information technology or ...

nLIGHT

Product Engineer, Customer-Facing

Camas, WA · On-site

Who We Are At nLIGHT, we are constantly on the cutting-edge of laser technology in a massively ... This role has a great deal of customer-facing visibility and is well suited for an individual with ...

nLIGHT

Product Engineer, Customer-Facing

Camas, WA

$90K - $115K/yr

Who We Are At nLIGHT, we are constantly on the cutting-edge of laser technology in a massively ... This role has a great deal of customer-facing visibility and is well suited for an individual with ...

nLIGHT

Product Engineer, Customer-Facing

Camas, WA · On-site

$90K - $115K/yr

Description Who We Are At nLIGHT, we are constantly on the cutting-edge of laser technology in a ... This role has a great deal of customer-facing visibility and is well suited for an individual with ...

Adobe

Customer Facing Software Architect

Seattle, WA · On-site

As a Forward Deployment Architect, you will treat customer environments as the ultimate proving ... Design robust integration strategies between Adobe Experience Cloud and diverse client technology ...

Work with Elevation

Be Seen First

Client Representative (Entry Level | Customer-Facing)

Downers Grove, IL · On-site

$50K - $80K/yr

Entry Level Client Representative (Customer-Facing) Entry Level Position in Chicago - Little to No ... The ideal candidate will have access to top-notch methods, technology, and training to help them be ...

Adobe

Customer Facing Software Engineer

Seattle, WA · Remote

Bonus Points (Desired Extras) We are looking for well-rounded engineers who love technology. Any of ... customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe ...

Adobe

Customer Facing Software Engineer

San Jose, CA · Remote

Bonus Points (Desired Extras) We are looking for well-rounded engineers who love technology. Any of ... customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe ...

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How much do customer facing technology jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for customer facing technology in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of someone in a Customer Facing Technology role?

Professionals in Customer Facing Technology roles typically spend their days interacting directly with clients to resolve technical issues, provide software or hardware support, and guide customers through product features or troubleshooting steps. They may also conduct training sessions, prepare user documentation, and relay customer feedback to internal engineering or product teams. Collaboration with sales, customer success, and development teams is common to ensure a seamless client experience. This role requires adaptability, as priorities can shift rapidly based on customer needs, making each day varied and rewarding.

What are the key skills and qualifications needed to thrive in the Customer Facing Technology position, and why are they important?

To thrive in a Customer Facing Technology role, you need a solid understanding of technical solutions, proficiency in troubleshooting, and a background in IT or related fields. Familiarity with customer relationship management (CRM) systems, remote support tools, and relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are highly valuable. Excellent communication, problem-solving skills, and a client-focused attitude make candidates stand out. These qualities are essential for effectively bridging the gap between technical teams and end-users, ensuring customer satisfaction and seamless technology adoption.

What is a Customer Facing Technology job?

A Customer Facing Technology job focuses on managing and improving the technology that directly interacts with customers, such as websites, mobile apps, self-service kiosks, and support platforms. Professionals in this role bridge the gap between IT and customer experience, ensuring seamless and efficient digital interactions. They may work on troubleshooting, implementation, optimization, and innovation of technology solutions to enhance user satisfaction. Strong communication, problem-solving, and technical skills are essential in this field.

What is customer facing technology?

Customer facing technology refers to digital tools and systems that interact directly with customers, such as websites, mobile apps, kiosks, and chatbots. Professionals in this field develop, maintain, and improve these interfaces to enhance customer experience and engagement, often requiring skills in user interface design, software development, and customer service. Understanding user needs and ensuring system reliability are key aspects of the role.
What job categories do people searching Customer Facing Technology jobs look for? The top searched job categories for Customer Facing Technology jobs are:
Customer Facing Technology jobs near you
Infographic showing various Customer Facing Technology job openings in the United States as of May 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Facing Engineer

Nova Intelligence

New York, NY • On-site, Remote

$100K - $200K/yr

Full-time

Medical, Dental, Vision

Posted 24 days ago

Job description

Nova Intelligence is building the frontier AI platform for SAP teams. SAP is the heart of the enterprise: almost every critical business process at the world's largest companies - finance, supply chain, manufacturing, sales - runs on SAP. Our customers use Nova to 3x the productivity of their SAP teams: modernizing legacy code, redesigning business processes, resolving production issues, and more.
Nova Intelligence was founded by AI researchers, repeat entrepreneurs, and the co-inventor of SAP HANA, and has raised $40M from SAP.io, Accel, Conviction, and Chemistry.
[Check out the Launch Video]
About this role
We're hiring customer-facing engineers to drive the adoption and success of Nova for our customers. You'll own POCs and enterprise deployments, prove the platform's value in complex customer environments, and guide enterprise SAP teams from initial deployment through long-term, expanding usage. You'll also serve as the highest-bandwidth channel between our customers and our product team. This is a technical role: it requires real SAP expertise, fluency in the Nova platform, hands-on debugging skill and the ability to communicate clearly with both developers and executives.
What you'll do
Drive adoption and prove value. You'll own POCs and enterprise deployments at our most important customers - picking the right use cases, configuring Nova against their systems, training customers on using Nova, demonstrating concrete wins, and guiding them from first usage to durable, expanding adoption. You'll work closely with our engineers, product leaders, salespeople and directly with our CTO and co-founder.
Own the long-term technical relationship. You'll be the technical voice in the room with each customer's SAP architects, development leads, and product owners. You'll align with their executives on long-term priorities and pair with their developers on the code itself.
Debug real problems in real systems. You'll read code, read traces, form hypotheses, and resolve issues directly or route them precisely. This requires depth in both SAP and Nova.
Translate customer reality into product. Every meaningful insight, friction point, and emergent use case should flow through you and shape what we build next.
What we're looking for
  • You bring deep SAP technical experience, whether from senior consulting, in-house development, or independent work. You read ABAP fluently and you're polyglot beyond it.
  • You have informed opinions on AI tooling and frontier models. You've used modern coding agents enough to know what they can and can't do today, and where they're heading.
  • You communicate clearly and directly with both technical and executive stakeholders.
  • You have a track record of public technical output - writing, talks, open-source contributions, community presence. (Strong plus, not required.)

A note on scope
Most people in this role focus primarily on customer engagements and the product feedback loop. Some split time with core platform engineering. We welcome candidates interested in either path (see "Senior SAP Engineer" role for more details).
Background we'd like to see
  • 5+ years of serious SAP technical work
  • Hands-on experience with S/4HANA migrations or Clean Core programs
  • Side projects, experiments, or contributions outside the SAP ecosystem, especially with AI or Agentic AI tooling
  • Time at an early-stage startup or small consulting firm where you owned customer outcomes end-to-end

Why join
You'll use Nova every day, becoming one of the most fluent users of frontier AI tooling for SAP. It's a rare vantage point: years ahead of the rest of the industry on AI for enterprise software, while shipping real value to customers.
We're a small, highly talent-dense team building the infrastructure to make AI fluent in SAP. We offer competitive compensation, meaningful equity, and full health, dental, and vision coverage.
If you read this and recognize the role you want, apply - even if you don't match every line.

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