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Customer Facing Technology Jobs (NOW HIRING)

Adobe

Lead Customer Facing Backend Engineer

Seattle, WA · On-site

$116K - $153K/yr

Stay ahead of the curve on relevant technologies within the Adobe ecosystem and the broader ... Mentor other engineers on customer-facing delivery, solution design, and best practices for ...

AgCountry

Customer Experience Specialist

Broken Bow, NE · On-site

$17.50 - $21.75/hr

Responsible for monetary accounting activities, addressing customer inquiries, assisting with customer-facing technology and overall management of office operations. Accountable for application ...

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How much do customer facing technology jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for customer facing technology in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of someone in a Customer Facing Technology role?

Professionals in Customer Facing Technology roles typically spend their days interacting directly with clients to resolve technical issues, provide software or hardware support, and guide customers through product features or troubleshooting steps. They may also conduct training sessions, prepare user documentation, and relay customer feedback to internal engineering or product teams. Collaboration with sales, customer success, and development teams is common to ensure a seamless client experience. This role requires adaptability, as priorities can shift rapidly based on customer needs, making each day varied and rewarding.

What are the key skills and qualifications needed to thrive in the Customer Facing Technology position, and why are they important?

To thrive in a Customer Facing Technology role, you need a solid understanding of technical solutions, proficiency in troubleshooting, and a background in IT or related fields. Familiarity with customer relationship management (CRM) systems, remote support tools, and relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are highly valuable. Excellent communication, problem-solving skills, and a client-focused attitude make candidates stand out. These qualities are essential for effectively bridging the gap between technical teams and end-users, ensuring customer satisfaction and seamless technology adoption.

What is a Customer Facing Technology job?

A Customer Facing Technology job focuses on managing and improving the technology that directly interacts with customers, such as websites, mobile apps, self-service kiosks, and support platforms. Professionals in this role bridge the gap between IT and customer experience, ensuring seamless and efficient digital interactions. They may work on troubleshooting, implementation, optimization, and innovation of technology solutions to enhance user satisfaction. Strong communication, problem-solving, and technical skills are essential in this field.

More about Customer Facing Technology jobs
What job categories do people searching Customer Facing Technology jobs look for? The top searched job categories for Customer Facing Technology jobs are:
Customer Facing Technology jobs near you
Infographic showing various Customer Facing Technology job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative - Jefferson Abington Hospital

Customer Service Representative - Jefferson Abington Hospital

Uniguest

Abington, PA • On-site

$17.50/hr

Part-time

Posted 11 days ago

Job description

Onsite Customer Service Representative - Part Time
Friday & Saturday + One flexible day of your choice
Position Summary

Provide friendly customer service and basic technical support for in-room patient TVs. Assist patients with simple issues such as turning the TV on, changing channels, adjusting the volume, or resolving basic connection problems. Escalate more complex technical issues to the appropriate support team as needed.
Shifts & Location

  • Jefferson Abington Hospital (1200 Old York Rd, Abington, PA 19001)
  • Days: Friday & Saturday + any day of your choice
  • Hours: 9:00AM-5:00PM EST

Primary Responsibilities

  • Provide friendly, onsite support to patients and hospital staff.
  • Help answer questions and resolve basic issues with in-room and other patient entertainment equipment.
  • Show patients how to use the TV system and its features.
  • Work with team members to solve problems when needed.
  • Replace small equipment, such as TVs, pillow speakers, and phones, when necessary.
  • Perform all other duties required.

Experience & Skills

  • Friendly and professional customer service skills.
  • Effective communicator.
  • Comfortable using a computer for basic tasks.
  • At least one year of customer service is preferred, but not required.

Required Qualifications

  • High school diploma or equivalent.
  • Ability to work onsite at hospitals daily and travel between each location as needed.
  • Must be able to lift 25 lbs. and climb a 6-foot ladder.
  • Must meet hospital requirements for immunizations and screenings; this includes COVID-19 vaccination and Flu vaccination.


About Uniguest
Uniguest is the global leader in providing highly secure, fully managed customer-facing technology solutions on an outsourced basis to the hospitality, senior living, specialty retail, education, and corporate sectors. Our suite of turnkey consumer-facing technology solutions includes hardware and software solution packages, system implementation, and 24/7/365 multi-lingual support for public space kiosks, purpose-built kiosks (PC, iMac, tablet), digital signage, Interactive TV, tablets, remote printing, and more – all designed to deliver a consistent and safe experience to our clients’ customers.

Uniguest is committed to equal employment opportunity and to providing all people equal access to employment without regard to personal characteristics that are unrelated to their ability, performance, or qualifications. Uniguest prohibits discrimination and harassment against any employee or applicant for employment based on race, color, religion, national origin, sex, sexual orientation, marital status, pregnancy, gender identity, veteran status, disability, genetic information, age, or any other basis protected by law.