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Intimate Customer Service Jobs (NOW HIRING)

CCS-Inc

Customer Service Rep - Onsite Roanoke, VA

Roanoke, VA · On-site

$15.75 - $21.25/hr

Intimate Office Environment * Professional Growth * Supportive Team * Great Benefits Alaska ... Customer Service Experience Preferred. * Proficient computer literacy to include strong keyboarding ...

CCS

Customer Service Rep - Onsite Roanoke, VA

Roanoke, VA

$13.75 - $18.75/hr

Intimate Office Environment * Professional Growth * Supportive Team * Great Benefits Alaska ... Customer Service Experience Preferred. * Proficient computer literacy to include strong keyboarding ...

Protolabs

Product Marketing Manager - 3DP

Maple Plain, MN · Hybrid

$95K - $135K/yr

... service leadership and differentiation across all of the key segments. * Gain intimate customer persona knowledge and understanding of how Protolabs' unique value proposition applies across multiple ...

Protolabs

Product Marketing Manager - 3DP

Maple Plain, MN · Hybrid

$159K/yr

... service leadership and differentiation across all of the key segments. * Gain intimate customer persona knowledge and understanding of how Protolabs' unique value proposition applies across multiple ...

Protolabs

Product Marketing Manager - 3DP

Maple Plain, MN · On-site

$159K/yr

... service leadership and differentiation across all of the key segments. * Gain intimate customer persona knowledge and understanding of how Protolabs' unique value proposition applies across multiple ...

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Intimate Customer Service information

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$101K

How much do intimate customer service jobs pay per year?

As of Aug 12, 2026, the average yearly pay for intimate customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is intimate customer service?

Intimate customer service refers to a highly personalized approach to assisting customers, often in industries where privacy, sensitivity, or personal matters are involved, such as lingerie, wellness, or certain healthcare services. Professionals in this field focus on building trust, understanding individual needs, and providing discreet, respectful support. The goal is to create a comfortable environment where customers feel safe sharing personal preferences or concerns. This level of service often requires specialized training in communication, empathy, and discretion to ensure a positive and supportive experience.

What are the key skills and qualifications needed to thrive as an intimate customer service representative?

To excel in Intimate Customer Service, you need strong communication skills, product knowledge within the intimate apparel or personal care industry, and prior experience in customer-facing roles. Familiarity with CRM platforms, e-commerce systems, and live chat or call center software is highly beneficial. Outstanding empathy, discretion, patience, and problem-solving abilities help build trust and provide sensitive, personalized support. These skills ensure customers feel comfortable and valued, leading to higher satisfaction and loyalty in a specialized service environment.

How do you become an intimate customer service agent?

To become an intimate customer service agent, candidates typically need strong communication and interpersonal skills, experience in customer service, and sometimes specific training or certifications related to the industry. Many roles require familiarity with customer management tools and the ability to handle sensitive or personal interactions professionally.

What are some common challenges faced by intimate customer service representatives, and how can they be addressed?

Intimate Customer Service representatives often handle sensitive customer concerns related to personal care, wellness, or confidential products. One common challenge is maintaining professionalism and empathy while addressing delicate topics. Building trust with customers, ensuring strict confidentiality, and being attentive to tone and language are essential. Ongoing training in active listening and privacy protocols can help representatives navigate these interactions effectively and provide a supportive experience.

What is the difference between Intimate Customer Service vs Customer Support Specialist?

AspectIntimate Customer ServiceCustomer Support Specialist
CredentialsTypically no formal certifications required, but strong communication skills preferredOften requires technical knowledge or certifications depending on industry
Work EnvironmentPersonalized, one-on-one interactions, often in retail, hospitality, or luxury servicesSupport via phone, email, or chat, usually in call centers or online platforms
Employer & IndustryRetail, hospitality, luxury brands, service industriesTechnology, software, consumer electronics, service sectors

Intimate Customer Service focuses on personalized, face-to-face interactions with customers, emphasizing relationship-building. Customer Support Specialists handle technical or product-related issues primarily through remote communication channels. While both roles aim to assist customers, Intimate Customer Service is more about creating a memorable experience, whereas Customer Support Specialists resolve specific problems efficiently.

More about Intimate Customer Service jobs
What job categories do people searching Intimate Customer Service jobs look for? The top searched job categories for Intimate Customer Service jobs are:
Intimate Customer Service jobs near you
Infographic showing various Intimate Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Service Rep - Onsite Roanoke, VA

CCS-Inc

Roanoke, VA • On-site

$15.75 - $21.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Overview
Customer Service - Set Schedule, Paid Holidays, GREAT Pay!
Tired of nights, weekends, and unpredictable shifts?
This is the position you've been waiting for! Join our team and enjoy stability, balance, and the compensation you deserve.
What Makes This Role Stand Out:
  • Set schedule - no guessing, no rotating shifts
  • Paid holidays + time off on holidays - enjoy your well-earned breaks
  • Great pay - competitive wages that reward your skills
  • Supportive, professional team environment
Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are seeking individuals that will thrive in a patient-centric dynamic environment. If you are an attentive listener, fast-thinker, and problem-solver, with the ability to relate to different people, you are a match for CCS.
As a Customer Service Representative - Patient Support Dept., you'll be at the heart of our call center operations as you deliver first-class customer service in every interaction. You will handle all tasks required to maintain patient satisfaction and ensure accurate and timely shipping of reorders. You will provide cross-functional support of all business units to maintain up-to-date documentation and insurance for accurate processing and billing of patient services. You'll be the one on the front line to help solve our patient's challenges and deliver on our promise of superior customer service.
ON SITE position must be willing to go into the Roanoke Office.
What we can offer you:
  • Attractive Incentives
  • Monday through Friday Schedule
  • Intimate Office Environment
  • Professional Growth
  • Supportive Team
  • Great Benefits
Alaska, California, Delaware, Hawaii, Idaho, Maine, Montana, Nevada, New Hampshire, New York, North Dakota, Rhode Island, South Dakota, Vermont, Washington, Wyoming , Illinois; residents are not eligible.
Responsibilities
  • Obtains and process authorizations for reorders.
  • Resolve patient issues and ensures accurate reorder processing via phone, document processing and medical record validation.
  • Ensures patients have all required medical documentation to permit billing of services as assigned.
  • Maximizes patient base through retention efforts and cross-selling via phone.
  • Audits configuration of supplies based on supporting documentation, formulary requirements and manufacturer capabilities.
  • Maintains a strong understanding of medical documentation, Insurance requirements and company procedures.
  • Maintains a high degree of confidentiality always due to access to sensitive information.
  • Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department.
Qualifications
  • Minimum high School diploma or GED equivalent.
  • Customer Service Experience Preferred.
  • Proficient computer literacy to include strong keyboarding and ability to key data accurately while maintaining strong listening skills.
  • Strong attention to detail, multi-tasking, communication, and organizational skills are essential.
  • Exceptional phone and email etiquette.
  • Position may require evening and weekend availability.
  • Must live in Roanoke area as this is an in office role.
Values
Values
Certainty-The lives of the individuals we serve depend on our ability to execute. We commit to doing this every day.
  • Use appropriate methods and a flexible interpersonal style to help build a cohesive and collaborative team based on a foundation of trust and transparency. Deliver what you commit to.
Compassion-We understand the burdens of patients and their loved ones and channel this into a relentless pursuit of customer satisfaction in every part of our business.
  • Ensure that the patient is the driving force behind business decisions, implementing service practices that meet needs of both the patient and the organization. Treat other the way you want to be treated.
Advancement-We are endlessly looking for ways to progress and become more innovative in all things we do.
  • Encourage innovative approaches for addressing opportunities and facilitating change, driving cross-functional alignment to accomplish goals. Speak the truth.
CCS Medical and EEOC/AA employer. M/F/D/V
Company Overview
CCS is the strategic partner addressing America's most pressing healthcare challenges through intelligent chronic care management, tackling the $412 billion annual diabetes burden and chronic conditions affecting over 133 million Americans. At the core of CCS's differentiated model is LivingConnected®, a human-led, digitally-enabled clinical solution. PropheSee™-an AI-powered predictive model that identifies non-adherence risk and delivers personalized interventions- is an integral part of this solution, creating a first-of-its-kind platform to improve adherence, enhance clinical outcomes, and help prevent costly hospitalizations. By combining data-driven insights with three decades of industry relationships, CCS is the smart choice for health plans, providers, employers, and manufacturers who believe that value-based care starts by keeping patients healthy and delivers benefits like lower cost of care, improved HEDIS scores, and alleviating provider burnout. CCS's approach extends clinical reach while supporting over 200,000 people nationwide with home-delivered medical supplies and pharmaceuticals annually. Recognized as a Great Place to Work®, and with numerous peer-reviewed publications validating our care management approach, CCS is more than a trusted supplier-we're a partner in transforming chronic care delivery. To learn more about how CCS is addressing today's healthcare challenges, visit ccsmed.com or connect with us on LinkedIn.
What We Offer
  • Competitive Salary
  • Bonus/Incentive Opportunities/commission: (if applicable)
  • Comprehensive Benefits:
    • Medical, dental, and vision insurance
    • 401(k) with company match
    • Paid time off (vacation and holidays)
  • Growth & Development:
    • Ongoing training and professional development
  • Work-Life Balance:
    • Remote or hybrid work options (if applicable)
    • Wellness programs and mental health support

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