... based on forecasted demand Track and update schedule changes, time-off requests, and staffing ... workforce management, or analytics Strong Excel skills (e.g., pivot tables, basic formulas ...
... based on forecasted demand Track and update schedule changes, time-off requests, and staffing ... workforce management, or analytics Strong Excel skills (e.g., pivot tables, basic formulas ...
Workforce Management Analyst Location: Las Vegas, Nevada Duration: 5 to 6 Months Mandatory: Must be ... Must have a thorough knowledge of the WFM processes including forecasting, scheduling and daily ...
Workforce Management Analyst Location: Las Vegas, Nevada Duration: 5 to 6 Months Mandatory: Must be ... Must have a thorough knowledge of the WFM processes including forecasting, scheduling and daily ...
Demand Forecast Analyst
Conestoga, PA · On-site
Support demand manager in maintaining master demand files and reporting infrastructure * Partner ... forecasting or sales analysis experience * Strong statistical, analytical, and problem-solving ...
Demand Forecast Analyst
Conestoga, PA · On-site
Support demand manager in maintaining master demand files and reporting infrastructure * Partner ... forecasting or sales analysis experience * Strong statistical, analytical, and problem-solving ...
Lead, coach, and develop the workforce guardrails (forecasting, scheduling, and real-time analysts), setting clear goals, standards, and accountability. * Build workforce management capability across ...
Lead, coach, and develop the workforce guardrails (forecasting, scheduling, and real-time analysts), setting clear goals, standards, and accountability. * Build workforce management capability across ...
Analyze forecast results against actual performance data, identifying variances and trends ... within Workforce Management and a retail or similar operational environment. * Proven experience ...
Analyze forecast results against actual performance data, identifying variances and trends ... within Workforce Management and a retail or similar operational environment. * Proven experience ...
... forecasted demand • Track and update schedule changes, time-off requests, and staffing ... workforce management, or analytics • Strong Excel skills (e.g., pivot tables, basic formulas) • ...
... forecasted demand • Track and update schedule changes, time-off requests, and staffing ... workforce management, or analytics • Strong Excel skills (e.g., pivot tables, basic formulas) • ...
Workforce Management Analyst
Coppell, TX · On-site
Workforce Management Analyst Job Location: Coppell, TX Job Type: Contract * Monitor and manage real ... Identify and escalate deviations from forecast or schedule, recommending immediate actions to ...
Quick apply
Workforce Management Analyst
Coppell, TX · On-site
Workforce Management Analyst Job Location: Coppell, TX Job Type: Contract * Monitor and manage real ... Identify and escalate deviations from forecast or schedule, recommending immediate actions to ...
Workforce Management Consultant
Dallas, TX · On-site
$85 - $120/hr
As a Workforce Management Consultant, you'll partner with clients to evaluate and improve their ... You'll analyze data, optimize forecasting and staffing strategies, solve operational challenges ...
Workforce Management Consultant
Dallas, TX · On-site
$85 - $120/hr
As a Workforce Management Consultant, you'll partner with clients to evaluate and improve their ... You'll analyze data, optimize forecasting and staffing strategies, solve operational challenges ...
As a Workforce Management Consultant, you'll partner with clients to evaluate and improve their ... You'll analyze data, optimize forecasting and staffing strategies, solve operational challenges ...
Quick apply
As a Workforce Management Consultant, you'll partner with clients to evaluate and improve their ... You'll analyze data, optimize forecasting and staffing strategies, solve operational challenges ...
Workforce Management Analyst
Wichita, KS · On-site
... workforce management, scheduling, or real-time analysis. * Strong analytical and data ... Experience with forecasting or capacity models. * Knowledge of reporting dashboards (Power BI ...
Workforce Management Analyst
Wichita, KS · On-site
... workforce management, scheduling, or real-time analysis. * Strong analytical and data ... Experience with forecasting or capacity models. * Knowledge of reporting dashboards (Power BI ...
... workforce management, scheduling, or real-time analysis. * Strong analytical and data ... Experience with forecasting or capacity models. * Knowledge of reporting dashboards (Power BI ...
... workforce management, scheduling, or real-time analysis. * Strong analytical and data ... Experience with forecasting or capacity models. * Knowledge of reporting dashboards (Power BI ...
Workforce Management Consultant
Atlanta, GA · On-site
$90 - $120/hr
As a Workforce Management Consultant, you'll partner with clients to evaluate and improve their ... You'll analyze data, optimize forecasting and staffing strategies, solve operational challenges ...
Workforce Management Consultant
Atlanta, GA · On-site
$90 - $120/hr
As a Workforce Management Consultant, you'll partner with clients to evaluate and improve their ... You'll analyze data, optimize forecasting and staffing strategies, solve operational challenges ...
Workforce Management Analyst
$60K - $70K/yr
Analyze call volumes, workflow trends, and historical data to forecast staffing needs and ensure ... Partner with management and cross-functional teams to support workforce planning, operational ...
Workforce Management Analyst
$60K - $70K/yr
Analyze call volumes, workflow trends, and historical data to forecast staffing needs and ensure ... Partner with management and cross-functional teams to support workforce planning, operational ...
Service Forecast Analyst
Washington, DC · On-site +1
$68K - $70K/yr
Department Overview This team of Service Business Analysts is responsible for managing and improving the tools currently used for forecasting/reconciliation/analyzing life cycle services business as ...
Service Forecast Analyst
Washington, DC · On-site +1
$68K - $70K/yr
Department Overview This team of Service Business Analysts is responsible for managing and improving the tools currently used for forecasting/reconciliation/analyzing life cycle services business as ...
As a Workforce Management Consultant, you'll partner with clients to evaluate and improve their ... You'll analyze data, optimize forecasting and staffing strategies, solve operational challenges ...
Quick apply
As a Workforce Management Consultant, you'll partner with clients to evaluate and improve their ... You'll analyze data, optimize forecasting and staffing strategies, solve operational challenges ...
Strong experience with Workforce Management (WFM) systems and forecasting methodologies * Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, charts, data analysis) * Solid understanding ...
Strong experience with Workforce Management (WFM) systems and forecasting methodologies * Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, charts, data analysis) * Solid understanding ...
Workforce Management Analyst
$60K - $70K/yr
Analyze call volumes, workflow trends, and historical data to forecast staffing needs and ensure ... Partner with management and cross-functional teams to support workforce planning, operational ...
Workforce Management Analyst
$60K - $70K/yr
Analyze call volumes, workflow trends, and historical data to forecast staffing needs and ensure ... Partner with management and cross-functional teams to support workforce planning, operational ...
Service Forecast Analyst
California, MD · On-site +1
$68K - $70K/yr
Department Overview This team of Service Business Analysts is responsible for managing and improving the tools currently used for forecasting/reconciliation/analyzing life cycle services business as ...
Service Forecast Analyst
California, MD · On-site +1
$68K - $70K/yr
Department Overview This team of Service Business Analysts is responsible for managing and improving the tools currently used for forecasting/reconciliation/analyzing life cycle services business as ...
Service Forecast Analyst
$68K - $70K/yr
Department Overview This team of Service Business Analysts is responsible for managing and improving the tools currently used for forecasting/reconciliation/analyzing life cycle services business as ...
Service Forecast Analyst
$68K - $70K/yr
Department Overview This team of Service Business Analysts is responsible for managing and improving the tools currently used for forecasting/reconciliation/analyzing life cycle services business as ...
As a Workforce Management Consultant, you'll partner with clients to evaluate and improve their ... You'll analyze data, optimize forecasting and staffing strategies, solve operational challenges ...
Quick apply
As a Workforce Management Consultant, you'll partner with clients to evaluate and improve their ... You'll analyze data, optimize forecasting and staffing strategies, solve operational challenges ...
Internship Workforce Management Forecast Analyst information
See salary details
$38.5K - $50.7K
6% of jobs
$59.6K is the 25th percentile. Wages below this are outliers.
$50.7K - $62.9K
26% of jobs
$62.9K - $75K
7% of jobs
The median wage is $86.1K / yr.
$75K - $87.2K
12% of jobs
$87.2K - $99.4K
18% of jobs
$99.4K - $111.6K
0% of jobs
$111.6K - $123.8K
5% of jobs
$124.4K is the 75th percentile. Wages above this are outliers.
$123.8K - $136K
10% of jobs
$136K - $148.1K
1% of jobs
$148.1K - $160.3K
14% of jobs
$160.3K - $172.5K
1% of jobs
$38.5K
$97.6K
$172.5K
How much do internship workforce management forecast analyst jobs pay per year?
As of Aug 20, 2026, the average yearly pay for internship workforce management forecast analyst in the United States is $97,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $132,500.00 per year, depending on experience, location, and employer.
What is the difference between Internship Workforce Management Forecast Analyst vs Workforce Management Analyst?
| Aspect | Internship Workforce Management Forecast Analyst | Workforce Management Analyst |
|---|---|---|
| Credentials | Typically pursuing or recent graduate, some familiarity with workforce management tools | Usually requires a bachelor's degree in business, analytics, or related field; some experience preferred |
| Work Environment | Internship setting, learning-focused, entry-level tasks | Full-time role, more responsibility, strategic planning |
| Employer & Industry | Customer service, call centers, retail, or tech companies | Similar industries, with increased expectations and scope |
The Internship Workforce Management Forecast Analyst is an entry-level position designed for students or recent graduates gaining experience in workforce forecasting. In contrast, the Workforce Management Analyst is a full-time role requiring more experience and responsibility in planning and optimizing staffing. Both roles are common in customer service and call center industries, but the analyst position offers a broader scope and strategic involvement.
What cities are hiring for Internship Workforce Management Forecast Analyst jobs?
Cities with the most Internship Workforce Management Forecast Analyst job openings:
What are the most commonly searched types of Workforce Management Forecast Analyst jobs?
The most popular types of Workforce Management Forecast Analyst jobs are:
What states have the most Internship Workforce Management Forecast Analyst jobs?
States with the most job openings for Internship Workforce Management Forecast Analyst jobs include:
Full-time
Re-posted 26 days ago
Job description
Description
The Workforce Management Analyst supports contact center operations by assisting with scheduling, staffing coordination, and performance monitoring. This role helps ensure the right resources are in place to meet service level expectations.
Immersion Consulting delivers high-quality contact center support for commercial financial services clients, with a focus on accuracy, compliance, and customer experience. Our teams operate in a structured, performance-driven environment, supporting both customers and internal stakeholders through efficient, professional service delivery.
All roles are based on site in Mechanicsburg, PA and support operations during standard business hours (typically between 8:00 AM - 8:00 PM, Monday through Friday, with assigned shifts).
Requirements
Key Responsibilities
Scheduling & Staffing Support
Assist in creating and maintaining staff schedules based on forecasted demand
Track and update schedule changes, time-off requests, and staffing adjustments
Real-Time Monitoring
Monitor daily performance against service levels and staffing plans
Identify variances and communicate recommended adjustments to supervisors
Reporting & Data Analysis
Produce regular reports on schedule adherence, service levels, and performance trends
Compare actual results to forecasts and highlight key variances
Forecasting Support
Assist in analyzing historical data to support volume and staffing forecasts
Maintain data accuracy within workforce management tools
Collaboration
Partner with supervisors and leadership to support operational needs
Communicate staffing risks or trends in a timely manner
Qualifications
Required
2-4 years of experience in contact center operations, workforce management, or analytics
Strong Excel skills (e.g., pivot tables, basic formulas)
Analytical mindset with attention to detail
Preferred
Experience with workforce management tools
Exposure to contact center scheduling or reporting
Experience in high-volume environments
What Success Looks Like (6-12 Months)
Produces accurate schedules and reliable reporting
Effectively supports real-time operational needs
Identifies trends that improve staffing efficiency
Growth Opportunities
Senior WFM Analyst
Capacity Planning / Forecasting roles
Operations Strategy
About Immersion Consulting
Sourced by ZipRecruiter
Industry
Business management consulting
Company size
11 - 50 Employees
Headquarters location
Annapolis, MD, US
Year founded
2004