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Internship Workforce Management Forecast Analyst Jobs

... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... Workforce Management Supervisor to analyze and assess vacation allotments for teams under WFM ...

... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... Workforce Management Supervisor to analyze and assess vacation allotments for teams under WFM ...

... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... Workforce Management Supervisor to analyze and assess vacation allotments for teams under WFM ...

... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... Workforce Management Supervisor to analyze and assess vacation allotments for teams under WFM ...

... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... Workforce Management Supervisor to analyze and assess vacation allotments for teams under WFM ...

... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... Workforce Management Supervisor to analyze and assess vacation allotments for teams under WFM ...

... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... Workforce Management Supervisor to analyze and assess vacation allotments for teams under WFM ...

... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... Workforce Management Supervisor to analyze and assess vacation allotments for teams under WFM ...

... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... Workforce Management Supervisor to analyze and assess vacation allotments for teams under WFM ...

... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... Workforce Management Supervisor to analyze and assess vacation allotments for teams under WFM ...

... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... Workforce Management Supervisor to analyze and assess vacation allotments for teams under WFM ...

... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... Workforce Management Supervisor to analyze and assess vacation allotments for teams under WFM ...

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How much do internship workforce management forecast analyst jobs pay per year?

As of Jun 10, 2026, the average yearly pay for internship workforce management forecast analyst in the United States is $97,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $132,500.00 per year, depending on experience, location, and employer.

What is the difference between Internship Workforce Management Forecast Analyst vs Workforce Management Analyst?

AspectInternship Workforce Management Forecast AnalystWorkforce Management Analyst
CredentialsTypically pursuing or recent graduate, some familiarity with workforce management toolsUsually requires a bachelor's degree in business, analytics, or related field; some experience preferred
Work EnvironmentInternship setting, learning-focused, entry-level tasksFull-time role, more responsibility, strategic planning
Employer & IndustryCustomer service, call centers, retail, or tech companiesSimilar industries, with increased expectations and scope

The Internship Workforce Management Forecast Analyst is an entry-level position designed for students or recent graduates gaining experience in workforce forecasting. In contrast, the Workforce Management Analyst is a full-time role requiring more experience and responsibility in planning and optimizing staffing. Both roles are common in customer service and call center industries, but the analyst position offers a broader scope and strategic involvement.

What cities are hiring for Internship Workforce Management Forecast Analyst jobs? Cities with the most Internship Workforce Management Forecast Analyst job openings:
What are the most commonly searched types of Workforce Management Forecast Analyst jobs? The most popular types of Workforce Management Forecast Analyst jobs are:
What states have the most Internship Workforce Management Forecast Analyst jobs? States with the most job openings for Internship Workforce Management Forecast Analyst jobs include:
Workforce Management Forecasting Analyst (On-site)

Workforce Management Forecasting Analyst (On-site)

Victra - Verizon Wireless Premium Retailer

Winterville, NC

Other

Medical, Dental, Vision, Retirement

Posted 14 days ago


Victra rating

5.1

Company rating: 5.1 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

24th of 30 rated technology retailers


Job description

About Us:

We are a high-performing cellular phone retailer that thrives on smart innovation and strong execution. Our mission is to bring customers into our stores and help them upgrade to the latest and greatest product and services. We work closely with the brands we sell to deliver exceptional product offerings, promotions, and campaigns that drive in-store traffic and boost sales.


About the Role

Accurately predict contact center workload and staffing needs to ensure service levels are met while optimizing resource allocation.


Key Responsibilities

·      Analyze historical call volume, AHT, and agent availability data.

·      Use forecasting models (e.g., time series, regression, ML) to project demand.

·      Adjust forecasts for external factors like holidays, promotions, or weather.

·      Collaborate with stakeholders to align forecasts with business goals.

·      Calculate staffing requirements and support scheduling efforts.

·      Monitor real-time performance and adjust forecasts as needed.

·      Evaluate forecast accuracy and implement improvements.

·      Prepare daily and periodic reports on forecast vs. actual performance.


Qualifications

·      Experience with forecasting tools and statistical modeling.

·      Strong data analysis and Excel/BI reporting skills.

·      Ability to synthesize business context into actionable forecasts.


Preferred Skills

5 years WFM/forecasting experience


Why Join Us?

·      Paid training and career development opportunities.

·      Comprehensive health, dental, and vision insurance.

·      401k retirement plan.

·      Tuition reimbursement.

·      Employee discounts on Verizon services.

·      Career pathing opportunities.

 EQUAL OPPORTUNITY EMPLOYER

We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.


What Victra employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


VICTRA logo

About VICTRA

Sourced by ZipRecruiter

Victra, headquartered in Raleigh, NC, US, is the largest Verizon Authorized Retailer in the United States. The company operates within the telecommunications industry, offering customers an array of Verizon-branded products and services such as smartphones, tablets, and wireless connectivity plans. The company was established with a mission to become the top dealer of professional wireless solutions. Victra strives to offer the latest in device and connectivity options while providing an exceptional in-store customer experience.

Industry

Electronics and appliance stores

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1996