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Workiva

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

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An Internship Customer Service role typically involves assisting customers with inquiries, handling basic complaints, and providing information about products or services. Interns gain hands-on experience by learning how to manage customer relations, use customer service software, and communicate effectively. This role helps interns develop problem-solving and interpersonal skills, and often includes working alongside experienced team members to resolve issues and ensure customer satisfaction.

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To thrive as an Internship Customer Service representative, you generally need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by ongoing education or relevant coursework. Familiarity with customer relationship management (CRM) software and proficiency in office tools like email and chat systems are typical technical requirements. Patience, active listening, and a positive attitude are soft skills that help interns build rapport and handle challenging situations effectively. These skills are essential for delivering excellent service, ensuring customer satisfaction, and developing professional experience in a support-focused environment.

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Civil Engineering Internship

Steel Dynamics, Inc.

Fort Wayne, IN • On-site

$16 - $21/hr

Other

Retirement

Re-posted 13 days ago

Steel Dynamics rating

7.9

Company rating: 7.9 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

154th of 545 rated manufacturers

Job description

Subsidiary
New Millennium
Overview
What Does Steel Dynamics Do?
Steel Dynamics is a leading industrial metals solutions company that produces lower-carbon, high-quality steel products primarily from recycled scrap. Operating through a circular manufacturing model, the company manufactures a wide range of steel products including flat roll, structural, and long products for industries such as construction, automotive, energy, and manufacturing. In addition to steel production, Steel Dynamics operates metals recycling facilities, steel fabrication plants, and aluminum production operations, serving customers across North America with a focus on innovation, efficiency, and sustainability.
This is a New Millennium Position. Who is New Millennium?
A division of Steel Dynamics Inc. (SDI), New Millennium was founded in 1999 in Butler, Indiana, with one clear mission: To be a trusted collaborator for the design, engineering, and supply of structural steel joists and deck. Today, 25 years later, we're one of the largest providers of high-performance structural steel joists, joist girders, and deck solutions for commercial steel construction projects.
What Makes This Internship Different?
The Structural Engineering Internship at Steel Dynamics is unique because interns are not limited to observing or performing routine tasks, they are directly involved in projects that impact production, safety, and long-term infrastructure reliability. Unlike many programs that focus solely on classroom-style assignments, SDI interns gain hands-on experience in both design and field work, from analyzing and drafting structural components to inspecting and reinforcing critical infrastructure in active industrial environments. This combination of office and on-site project involvement provides students with exposure to the full lifecycle of civil engineering work in a manufacturing setting. Many interns also work alongside contractors, operators, and engineers, giving them a broader perspective of how civil engineering integrates with operations and business strategy. The result is an experience that goes beyond traditional internships by preparing students to solve real-world challenges and contribute measurable value from day one.
Internship Location
This internship is located at the New Millennium Corporate Office located in Fort Wayne, IN. This internship will take place during the Summer 2027 term.
Internship Benefits
  • Furnished Housing Free of Cost
    • Provided for interns living more than 50 miles from their work site, including essential furnishings to ensure a
      comfortable stay during the internship.
  • 401(k) & Company Match
    • Eligibility to participate in the company 401(k) plan with a 10-50% company match that vests immediately.
  • Employee Discounts
    • Access to discounts on hotels, vehicles, and other goods and services through Steel Dynamics' nationwide partner
      network.
  • Employee Assistance Program
    • Up to five free visits per issue, per year for counseling, legal advice, financial guidance, and other daily living resources.
  • Intern Extravaganza
    • A two-day event at company headquarters featuring facility tours, networking with company leaders, cultural
      immersion, and connecting with other interns from across the country.
  • Competitive Pay
    • Competitive hourly wages for all internship positions, rewarding the value interns bring to the company.

Responsibilities
What Are My Responsibilities as a Structural Engineering Intern at New Millennium?
  • Support operations and projects using engineering principles
  • Designing structural components from foundations to building systems
  • Collaborate with engineers, contractors, and operations staff
  • Ensure compliance with building code and safety standards
  • Contribute to fast paced day-to-day engineering activities

Qualifications
What Qualifications Do I Need?
  • Pursuing a degree in Structural or Civil Engineering
  • GPA of 2.7+ preferred
  • Effective work practices, positive attitude and team oriented
  • Comfortable performing hands-on work in industrial environment
  • Ability to communicate effectively with engineering & operating staff

Examples of Projects New Millennium Structural Engineering Interns Have Completed
  • Analyze structures to ensure long-term durability under industrial conditions.
  • Assess and design structural components such as platforms, open-web steel joists and girders, steel deck, and welded and bolted connections.
  • Design and prepare field details for reinforcements, structural retrofits or repairs, and coordinate with outside parties to ensure project success.
  • Collaborate with contractors, engineers, and customers to coordinate technical and scheduling information.
  • Ensure all designs comply with local building codes, OSHA safety regulations, and industry-specific standards through thorough documentation and review.
  • Participate in structural detailing using AutoCAD.
  • Participate in destructive load testing of steel joists.

Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.

What Steel Dynamics employees say

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About Steel Dynamics

Sourced by ZipRecruiter

Steel Dynamics is one of the largest and most diversified domestic steel producers and metals recyclers in the United States, with an estimated steelmaking and coating capacity of approximately 13 million tons, and facilities located throughout the United States and in Mexico. We operate using a circular manufacturing model, producing lower-carbon-emission, quality steel using electric arc furnace (EAF) technology with recycled ferrous scrap as the primary input. Our circular economy is powered by our three primary operating platforms: steel, metals recycling, and steel fabrication. Our steel operations produce steel products, including hot roll, cold roll, and coated sheet steel, structural steel beams and shapes, rail, engineered special-bar-quality steel, cold finished steel, merchant bar products, and specialty steel sections. Our metals recycling operations collect and process ferrous and nonferrous scrap from manufacturing and end-of-life items, such as automobiles, appliances, and machinery. This processed scrap is then sold to end-users for reuse, including our EAF steel mills, which produce new steel from the scrapped material. We sell a meaningful amount of steel to our own steel fabrication operations that in turn produce and sell structural steel joist and deck building systems to consumers.

Industry

Manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Fort Wayne, IN, US

Year founded

1993

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