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Internship Customer Service Jobs in Indiana (NOW HIRING)

Balance Claims LLC

Paid Internship

Indianapolis, IN · On-site

$30K - $36K/yr

Paid Internship - Operations & Project Support In Office - Indianapolis, IN Balance Claims is ... Support day-to-day operations across Administrative, Customer Service, and Production teams ...

Balance Claims

Paid Internship

Indianapolis, IN · On-site

$30K - $36K/yr

Paid Internship - Operations & Project Support In Office - Indianapolis, IN Balance Claims is ... Support day-to-day operations across Administrative, Customer Service, and Production teams ...

Steel Dynamics, Inc.

Sales Internship

Columbia City, IN

$13.75 - $18.50/hr

Provided for interns living more than 50 miles from their work site, including essential ... Manage a variety of customer service functions, including responding to customer inquiries and ...

Steel Dynamics, Inc.

Sales Internship

Columbia City, IN · On-site

$13.75 - $18.50/hr

Provided for interns living more than 50 miles from their work site, including essential ... Manage a variety of customer service functions, including responding to customer inquiries and ...

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Internship Customer Service information

What does an internship customer service representative do?

An Internship Customer Service role typically involves assisting customers with inquiries, handling basic complaints, and providing information about products or services. Interns gain hands-on experience by learning how to manage customer relations, use customer service software, and communicate effectively. This role helps interns develop problem-solving and interpersonal skills, and often includes working alongside experienced team members to resolve issues and ensure customer satisfaction.

What skills and qualifications are needed for an internship customer service role?

To thrive as an Internship Customer Service representative, you generally need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by ongoing education or relevant coursework. Familiarity with customer relationship management (CRM) software and proficiency in office tools like email and chat systems are typical technical requirements. Patience, active listening, and a positive attitude are soft skills that help interns build rapport and handle challenging situations effectively. These skills are essential for delivering excellent service, ensuring customer satisfaction, and developing professional experience in a support-focused environment.

What are the most commonly searched types of Customer Service jobs in Indiana?

The most popular types of Customer Service jobs in Indiana are:

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Internship Customer Service jobs near you

2027 Internship - Customer Support (Indianapolis, IN)

Textron

Indianapolis, IN • On-site

$16 - $20.75/hr

Full-time

Retirement

Posted 2 days ago

New

Textron rating

8.5

Company rating: 8.5 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

27th of 72 rated aerospace companies

Job description

Why This Internship
As an intern with Textron, you'll gain hands-on experience while exploring your interests and building new skills. You'll be supported and challenged to contribute in meaningful ways - working on real projects alongside experienced professionals to prepare for future success.
JOB SUMMARY:
Intern will support Textron Aviation customers by applying knowledge in the Customer Service Maintenance Engineering department. Intern will use technical principles, theories, and concepts to develop, update, and/or improve inspection-related maintenance plans for all Textron Aviation product lines.
JOB RESPONSIBILITIES:
  • Research, develop, and provide solutions to a complex inspection related maintenance issues
  • Follow established procedures for collecting, organizing, and analyzing product data, researching inspection task findings, technical issues related to inspection programs, component reliability, product enhancements, service documents, etc
  • Position requires frequent internal customer contact
  • Represent Product Support on specific internal and cross-functional projects
  • Analyze special product support problem areas and evaluate various alternatives of meeting these needs
  • Find the best possible solution for product changes, maintenance program modifications or procedural changes using strategy agility

EDUCATION:
  • Pursuing Bachelor's degree in Aviation, Aircraft Management, Aerospace Engineering, Structural Engineering, Mechanical Engineering, Industrial Engineering or related field

EXPERIENCE/QUALIFICATIONS:
  • Excellent verbal and written communication skills
  • Action oriented and seizes opportunities
  • Professional and diplomatic demeanor
  • Strong analytical and problem-solving skills
  • Quickly grasps new concepts when faced with unfamiliar tasks

Applicants must be authorized to work lawfully in the U.S. for Textron Aviation at the time of making application, and visa sponsorship is not available for this position, including for F-1 students and J-1 exchange visitors who will need employment sponsorship.
Summer internships are 40 hours per week typically from late-May to early-August lasting 10 weeks.
Candidates must be able to work onsite for the entirety of the internship program unless approved otherwise by the hiring manager.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Why You'll Love Interning at Textron
This internship is more than a summer experience - offering mentorship, training, and meaningful, hands-on work that helps you build confidence, develop new skills, and take real steps toward your career goals.
Our benefits include:
• Paid, full-time 10-week summer internship with a prepaid stipend
• Mentorship, training, and development opportunities
• Real project work and hands-on experience
• Service time credited toward 401(k) vesting upon full-time employment
• Alternative work schedules at select locations
About Textron
Textron is a global Fortune 500 company with a diverse portfolio of industry leading brands, including Bell, Beechcraft, Cessna, Pipistrel, Jacobsen, Kautex, Lycoming, E-Z-GO, and Textron Systems. We foster a culture where curiosity is encouraged, ideas are valued, and innovation drives real-world solutions.
Join Textron and build a career where your work makes an impact, your ideas are valued, and your growth is supported.

What Textron employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Textron logo

About Textron

Sourced by ZipRecruiter

Textron Systems is part of Textron, a $14 billion, multi-industry company employing 35,000 talented makers, thinkers, creators and doers worldwide. We make things that fly, hover, zoom and launch. Things that move people. Protect soldiers. Power industries. We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care and fuel systems.

Industry

Aerospace product and parts manufacturing

Company size

10,000+ Employees

Headquarters location

Providence, RI, US

Year founded

1923

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