Bereichere unser Team mit deinen neuen Impulsen! Praktikum Customer Insights & Kundenbewertungen ... Eng verzahnt arbeitest du mit Customer Service, Product Ownern und weiteren Schnittstellen zusammen ...
Bereichere unser Team mit deinen neuen Impulsen! Praktikum Customer Insights & Kundenbewertungen ... Eng verzahnt arbeitest du mit Customer Service, Product Ownern und weiteren Schnittstellen zusammen ...
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Customer Service Representative
San Antonio, TX · On-site
$16 - $20/hr
Customer Service Representative - Glendale Parade Store Make a difference serving those who serve ... Handle inquiries professionally with rapid email response standards * Collaborate with team members ...
New
Quick apply
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Customer Service Representative
San Antonio, TX · On-site
$16 - $20/hr
Customer Service Representative - Glendale Parade Store Make a difference serving those who serve ... Handle inquiries professionally with rapid email response standards * Collaborate with team members ...
New
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Servicing - Customer Care Specialist
Warren, MI · On-site
$16/hr
Respond to customer emails and written inquiries in a timely manner. * Research and resolve customer questions related to mortgage payments, escrow accounts, loan servicing, account status, and ...
Quick apply
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Servicing - Customer Care Specialist
Warren, MI · On-site
$16/hr
Respond to customer emails and written inquiries in a timely manner. * Research and resolve customer questions related to mortgage payments, escrow accounts, loan servicing, account status, and ...
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Servicing - Customer Care Specialist
Warren, MI · On-site
$16/hr
Respond to customer emails and written inquiries in a timely manner. * Research and resolve customer questions related to mortgage payments, escrow accounts, loan servicing, account status, and ...
Quick apply
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Servicing - Customer Care Specialist
Warren, MI · On-site
$16/hr
Respond to customer emails and written inquiries in a timely manner. * Research and resolve customer questions related to mortgage payments, escrow accounts, loan servicing, account status, and ...
Customer Service Representative
$16.50 - $22.25/hr
Customer service inquiries are routed to individual people working from their home providing sales, technical support and customer service in the form of phone, chat and e-mail responses. No ...
Customer Service Representative
$16.50 - $22.25/hr
Customer service inquiries are routed to individual people working from their home providing sales, technical support and customer service in the form of phone, chat and e-mail responses. No ...
Customer Service Manager
Raleigh, NC · On-site
Email & Case Metrics: email response time, first response time, open case backlog, case aging ... Customer Experience Metrics: complaint volume, complaint rate, customer feedback, service recovery ...
New
Quick apply
Customer Service Manager
Raleigh, NC · On-site
Email & Case Metrics: email response time, first response time, open case backlog, case aging ... Customer Experience Metrics: complaint volume, complaint rate, customer feedback, service recovery ...
New
Customer Service Representative
Cincinnati, OH · On-site
$15.25 - $21/hr
The Customer Service Representative processes purchase orders received via fax and e-mail by ... Provide professional, timely and accurate phone and e-mail response to customer, agency and ...
Quick apply
Customer Service Representative
Cincinnati, OH · On-site
$15.25 - $21/hr
The Customer Service Representative processes purchase orders received via fax and e-mail by ... Provide professional, timely and accurate phone and e-mail response to customer, agency and ...
This role is 90% email customer service and 10% chat. This team will specifically supporting Canada. Job Duties • Daily: * Review support requests and clarify customer complaints. * Determine cause ...
This role is 90% email customer service and 10% chat. This team will specifically supporting Canada. Job Duties • Daily: * Review support requests and clarify customer complaints. * Determine cause ...
Email Customer Service Reps
Raleigh, NC · Remote
$16/hr
This role is 90% email customer service and 10% chat. This team will specifically supporting Canada. JOB DUTIES • Daily: • Review support requests and clarify customer complaints. • Determine ...
Email Customer Service Reps
Raleigh, NC · Remote
$16/hr
This role is 90% email customer service and 10% chat. This team will specifically supporting Canada. JOB DUTIES • Daily: • Review support requests and clarify customer complaints. • Determine ...
Email Customer Service Reps
Green Bay, WI · Remote
$16/hr
This role is 90% email customer service and 10% chat. This team will specifically supporting Canada. JOB DUTIES • Daily: • Review support requests and clarify customer complaints. • Determine ...
Email Customer Service Reps
Green Bay, WI · Remote
$16/hr
This role is 90% email customer service and 10% chat. This team will specifically supporting Canada. JOB DUTIES • Daily: • Review support requests and clarify customer complaints. • Determine ...
On-site Fall 2026 Internship - Customer Service (Greensboro, NC)
Greensboro, NC · On-site
$14.50 - $19.50/hr
This internship provides hands-on exposure to order management, supply chain operations, inventory allocation, retail compliance, and customer service processes. Working alongside experienced team ...
On-site Fall 2026 Internship - Customer Service (Greensboro, NC)
Greensboro, NC · On-site
$14.50 - $19.50/hr
This internship provides hands-on exposure to order management, supply chain operations, inventory allocation, retail compliance, and customer service processes. Working alongside experienced team ...
On-site Fall 2026 Internship - Customer Service (Greensboro, NC)
Greensboro, NC · Hybrid
$14.50 - $19.50/hr
This internship provides hands-on exposure to order management, supply chain operations, inventory allocation, retail compliance, and customer service processes. Working alongside experienced team ...
On-site Fall 2026 Internship - Customer Service (Greensboro, NC)
Greensboro, NC · Hybrid
$14.50 - $19.50/hr
This internship provides hands-on exposure to order management, supply chain operations, inventory allocation, retail compliance, and customer service processes. Working alongside experienced team ...
Email Customer Service Reps
Detroit, MI · Remote
$16/hr
This role is 90% email customer service and 10% chat. This team will specifically supporting Canada. JOB DUTIES • Daily: • Review support requests and clarify customer complaints. • Determine ...
Email Customer Service Reps
Detroit, MI · Remote
$16/hr
This role is 90% email customer service and 10% chat. This team will specifically supporting Canada. JOB DUTIES • Daily: • Review support requests and clarify customer complaints. • Determine ...
Email Customer Service Reps
San Mateo, CA · Remote
$16/hr
This role is 90% email customer service and 10% chat. This team will specifically supporting Canada. JOB DUTIES • Daily: • Review support requests and clarify customer complaints. • Determine ...
Email Customer Service Reps
San Mateo, CA · Remote
$16/hr
This role is 90% email customer service and 10% chat. This team will specifically supporting Canada. JOB DUTIES • Daily: • Review support requests and clarify customer complaints. • Determine ...
Customer Service Representative
Cincinnati, OH · On-site
$15.25 - $21/hr
The Customer Service Representative processes purchase orders received via fax and e-mail by ... Provide professional, timely and accurate phone and e-mail response to customer, agency and ...
Customer Service Representative
Cincinnati, OH · On-site
$15.25 - $21/hr
The Customer Service Representative processes purchase orders received via fax and e-mail by ... Provide professional, timely and accurate phone and e-mail response to customer, agency and ...
Customer Service Representative
$15.25 - $20.75/hr
... e-mails sent to the Customer Service e-mail address 4. Log in all new business submissions 5. Set up all new claims that are called in, e-mailed or faxed 6. Obtain DNB reports 7. Process Loss Run ...
Customer Service Representative
$15.25 - $20.75/hr
... e-mails sent to the Customer Service e-mail address 4. Log in all new business submissions 5. Set up all new claims that are called in, e-mailed or faxed 6. Obtain DNB reports 7. Process Loss Run ...
Customer Service Representative I
$15.50 - $21/hr
Email Invoices and Process payments * Respond to emails in the Customer Service Email Workbox * RMA's for FedEx and Truckline orders * Complete credit memos and 60 Day Letters * Perform other duties ...
Customer Service Representative I
$15.50 - $21/hr
Email Invoices and Process payments * Respond to emails in the Customer Service Email Workbox * RMA's for FedEx and Truckline orders * Complete credit memos and 60 Day Letters * Perform other duties ...
Customer Service Representative
Philadelphia, PA · On-site
$15.25 - $20.75/hr
... e-mails sent to the Customer Service e-mail address 4. Log in all new business submissions 5. Set up all new claims that are called in, e-mailed or faxed 6. Obtain DNB reports 7. Process Loss Run ...
Customer Service Representative
Philadelphia, PA · On-site
$15.25 - $20.75/hr
... e-mails sent to the Customer Service e-mail address 4. Log in all new business submissions 5. Set up all new claims that are called in, e-mailed or faxed 6. Obtain DNB reports 7. Process Loss Run ...
Customer Service Representative I
Atlanta, GA · On-site
$19 - $21/hr
Email Invoices and Process payments * Respond to emails in the Customer Service Email Workbox * RMA's for FedEx and Truckline orders * Complete credit memos and 60 Day Letters * Perform other duties ...
Quick apply
Customer Service Representative I
Atlanta, GA · On-site
$19 - $21/hr
Email Invoices and Process payments * Respond to emails in the Customer Service Email Workbox * RMA's for FedEx and Truckline orders * Complete credit memos and 60 Day Letters * Perform other duties ...
Customer Service Representative I
Atlanta, GA · On-site
$15.50 - $21/hr
Email Invoices and Process payments * Respond to emails in the Customer Service Email Workbox * RMA's for FedEx and Truckline orders * Complete credit memos and 60 Day Letters * Perform other duties ...
Customer Service Representative I
Atlanta, GA · On-site
$15.50 - $21/hr
Email Invoices and Process payments * Respond to emails in the Customer Service Email Workbox * RMA's for FedEx and Truckline orders * Complete credit memos and 60 Day Letters * Perform other duties ...
Internship Customer Service Email Response information
What are some common challenges faced by interns in customer service email response roles, and how can they be overcome?
Interns in customer service email response roles often encounter challenges such as handling a high volume of inquiries, adapting to different customer personalities, and ensuring responses align with company guidelines. Overcoming these challenges involves developing strong time management skills, seeking feedback from experienced team members, and using templates or knowledge bases effectively. Regular communication with supervisors and participating in team meetings can also help interns gain confidence and improve their problem-solving abilities.
What is an internship customer service email response?
An Internship Customer Service Email Response position involves assisting a company's customer service team by responding to customer inquiries and issues through email. Interns in this role learn how to communicate professionally, resolve customer concerns, and use customer relationship management (CRM) tools. This position is ideal for students or recent graduates looking to gain hands-on experience in customer service and develop their communication and problem-solving skills. Interns may also help draft templates, escalate complex issues, and track customer feedback to improve service quality.
What are the key skills and qualifications needed to thrive as an internship customer service email response specialist?
To thrive in an Internship Customer Service Email Response role, you need strong written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or ongoing college education. Familiarity with help desk software, email management systems like Outlook or Gmail, and customer relationship management (CRM) tools is typically required. Patience, problem-solving ability, and a positive attitude are important soft skills that help interns address customer concerns effectively. These skills and qualities are crucial for delivering accurate, timely, and professional responses that uphold the company's reputation and ensure customer satisfaction.
What is the difference between Internship Customer Service Email Response vs Customer Service Representative?
| Aspect | Internship Customer Service Email Response | Customer Service Representative |
|---|---|---|
| Credentials | Typically students or entry-level, no formal certification required | High school diploma or equivalent; some roles may prefer certifications |
| Work Environment | Internship setting, often in training or learning phase | Full-time or part-time in call centers, retail, or office settings |
| Employer & Industry Usage | Used in companies offering internships to train future employees | Common across industries like retail, telecom, finance |
| Search & Comparison Intent | Understanding entry-level roles, internships, or training positions | Seeking full-time customer service roles or career progression |
In summary, Internship Customer Service Email Response roles are entry-level, often part of training programs, focusing on learning customer communication skills. Customer Service Representatives are full-time roles requiring more experience, handling ongoing customer interactions across various industries.
More about Internship Customer Service Email Response jobs
What cities are hiring for Internship Customer Service Email Response jobs?
Cities with the most Internship Customer Service Email Response job openings:
What are the most commonly searched types of Customer Service Email Response jobs?
The most popular types of Customer Service Email Response jobs are:
What states have the most Internship Customer Service Email Response jobs?
States with the most job openings for Internship Customer Service Email Response jobs include:
What job categories do people searching Internship Customer Service Email Response jobs look for?
The top searched job categories for Internship Customer Service Email Response jobs are:
- Internship Sephora Customer Service
- Summer Rag
- Internship Dell Financial Services
- Internship Risk Management Internships
- Internship Cost Manager
- Internship Valve Customer Support
- Internship Remote English Degree
- Internship Service Advisor Fca Stellantis
- Internship Aviation Risk Management
- Internship Skip The Drive
Full-time
Re-posted 23 days ago
Job description
Wir bleiben anders. Du auch?
Tchibo ist eines der zehn größten E-Commerce-Unternehmen Deutschlands. Ohne den Mut, Bestehendes immer wieder neu zu
denken, hätten wir das nicht geschafft. Bei Tchibo arbeiten wir im Bereich Digital daran, mit modernen Technologien nachhaltige und wirksame
Lösungen zu entwickeln. Du möchtest uns unterstützen? Bereichere unser Team mit deinen neuen Impulsen!
Praktikum Customer Insights & Kundenbewertungen Tchibo MOBIL (m/w/d)
22297 Hamburg
Vollzeit, Befristet
Administration und Unterstützende Funktionen, Jobrolle [[jobRole]], PNM
Deine Aufgaben: Du machst mit uns den Unterschied.
- Du wirst Teil des Teams Customer Experience und lernt das gesamte Serviceerlebnis bei Tchibo MOBIL kennen – von operativen Prozessen bis hin zu digitalen Lösungen.
- Eigenständig beantwortest du Kundenbewertungen auf Plattformen wie Trustpilot, YouTube und den App Stores und klärst Kundenanliegen in enger Abstimmung mit Kundenservice und Backoffice.
- Über eingehendes Feedback behältst du den Überblick und hast stets einen Blick für Trends sowie wiederkehrende Themen auf externen und internen Kanälen.
- Gewonnene Insights bereitest du strukturiert auf und unterstützt bei der Ableitung konkreter Verbesserungsmaßnahmen.
- Eng verzahnt arbeitest du mit Customer Service, Product Ownern und weiteren Schnittstellen zusammen und hilfst dabei, Feedback in konkrete Optimierungen zu übersetzen.
Dein Profil: Du erfindest uns immer wieder neu.
- Du befindest dich im Studium der Betriebswirtschaftslehre, Wirtschaftsinformatik, Kommunikationswissenschaften, in einem vergleichbaren Studium oder im Gap Year.
- Kundenservice, Kommunikation und digitale Produkte interessieren dich und du bringst ein gutes Gespür für Kundenbedürfnisse mit
- Dein gutes Gespür für Kundenbedürfnisse und dem Interesse an Kundenservice, Kommunikation und digitalen Produkten bringst du aktiv mit ein.
- Mit deiner lösungsorientierten und kommunikativen Art arbeitest du strukturiert und sorgfältig und gerne proaktiver im Team.
- Sicherer Umgang mit MS Office und sehr gute Deutschkenntnisse runden dein Profil ab.
- Du hast ab November/Dezember idealerweise 6 Monate Zeit, uns zu unterstützen.
Deine Vorteile: Gemeinsam bleiben wir anders.
- Du erhältst ein attraktives Gehalt und ein Deutschlandticket.
- Für jeden Geschmack etwas dabei: Mit Restaurant, Bistro, Cafeteria und kostenlosen Getränken bist du bestens versorgt.
- Wir bieten dir eine tolle Young Talent Community, spannende Networking-Veranstaltungen und ein Patenprogramm.
- In unserem Freizeitzentrum kannst du dich im Fitnesscenter, im Schwimmbad und mit Sportkursen fit halten.
Unsere Stelle passt zu dir? Dann freuen wir uns auf deine Bewerbung! Es geht superschnell: Anlagen hochladen, unsere Motivationsfragen
beantworten – fertig. Ganz ohne Anschreiben!
Für Fragen kontaktiere gerne Rosalba La Ferla unter +49 40 6387 4800.