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Internal It Support Jobs (NOW HIRING)

Addison Group

IT Support Technician

Oklahoma City, OK ยท Remote

$45K - $65K/yr

Contribute to internal IT projects, process improvements, and system rollouts when available ... support * Proficiency in Windows OS, Microsoft 365, basic networking, and Active Directory

Wendy's

Auditor - Internal IT

Dublin, OH ยท On-site

$63K - $107K/yr

Same goes for the way we support our employees. Our culture of openness, flexibility, and ... This position's primary responsibility is for information technology and Cyber Security audits.

Boston Retail Solutions

IT Support

Santa Ana, CA

$25/hr

Boston Retail Solutions provides environmentally friendly solutions to retailers, mall developers, airports, hotels, contractors and more! IT Support will play a crucial role in supporting our ...

Boston Retail Solutions

IT Support

Santa Ana, CA

$22.25 - $30.75/hr

Boston Retail Solutions provides environmentally friendly solutions to retailers, mall developers, airports, hotels, contractors and more! IT Support will play a crucial role in supporting our ...

Boston Retail Solutions

IT Support

Santa Ana, CA ยท On-site

$25/hr

Boston Retail Solutions provides environmentally friendly solutions to retailers, mall developers, airports, hotels, contractors and more! IT Support will play a crucial role in supporting our ...

Logan A/C & Heat Services

IT Support Specialist

Dayton, OH ยท On-site

$22 - $24/hr

Key Sub Tasks Respond to internal IT support requests via phone, email, or ticketing system, providing prompt and professional assistance Troubleshoot and resolve hardware, software, network, and ...

Y-Tech, LLC

IT Support Specialist

Great Lakes, IL ยท On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Landus Cooperative

IT Support Technician - Level 2

Early, IA ยท On-site

$19.25 - $26.50/hr

Collaborate with internal IT teams to reduce recurring issues and improve support processes Customer Experience & Collaboration * Build strong working relationships with end users and department ...

Y-Tech, LLC

IT Support Specialist

North Chicago, IL ยท On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

eTeam

IT Support

Kenosha, WI ยท On-site

$21.25 - $29.25/hr

Job Summary : eTeam is a company seeking an IT Support professional. The main purpose of this role is to provide Tier 1 and Tier 2 support for various IT applications, including basic PC hardware ...

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All JobsInternal It Support Jobs

Internal It Support information

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$14

$25

$37

How much do internal it support jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for internal it support in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What are Internal IT Support roles?

Internal IT Support professionals are responsible for assisting an organization's employees with technical issues related to computer systems, software, and networks. They troubleshoot problems, install and configure hardware and software, and ensure that technology runs smoothly within the company. Their goal is to minimize downtime and help staff work efficiently by resolving technical issues quickly. Internal IT Support staff often work as part of a team and may provide both remote and on-site assistance. They also play a key role in maintaining IT security and implementing updates.

What are the key skills and qualifications needed to thrive as an Internal IT Support specialist, and why are they important?

To thrive as an Internal IT Support specialist, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and typically a degree in IT or relevant certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and enterprise software like Active Directory is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure rapid issue resolution, minimize downtime, and support seamless business operations.

What are some typical challenges faced by Internal IT Support professionals, and how can they effectively manage them?

Internal IT Support professionals often encounter challenges such as handling a high volume of support requests, troubleshooting diverse technical issues, and managing user expectations under tight deadlines. Effective prioritization, clear communication, and maintaining up-to-date technical knowledge are key strategies for managing these challenges. Collaborating closely with other IT team members and end-users also helps ensure issues are resolved efficiently and that employees are empowered to use technology effectively within the organization.

What is the difference between Internal IT Support vs Help Desk Technician?

AspectInternal IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Help Desk certifications
Work EnvironmentIn-house, corporate offices, IT departmentsHelp desk, remote support, call centers
Employer & IndustryBusinesses, government agencies, large organizationsIT service providers, support centers, tech companies

Internal IT Support and Help Desk Technicians both require similar certifications and work in technical support roles. However, Internal IT Support typically works within a company's internal IT department, handling a broader range of technical issues on-site. Help Desk Technicians often provide remote support, focusing on troubleshooting user issues via phone or ticket systems. Both roles are essential in maintaining IT operations, but their work environments and scope differ slightly.

More about Internal It Support jobs
What cities are hiring for Internal It Support jobs? Cities with the most Internal It Support job openings:
What states have the most Internal It Support jobs? States with the most job openings for Internal It Support jobs include:
What job categories do people searching Internal It Support jobs look for? The top searched job categories for Internal It Support jobs are:
Internal It Support jobs near you
Infographic showing various Internal It Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.
IT Support Technician

IT Support Technician

Addison Group

Oklahoma City, OK โ€ข Remote

$45K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 25 days ago

Job description

Role: IT Support Technician

Location: Oklahoma City, OK (On-site)

Salary Range: $45,000 - $65,000 annually depending on experience

๏ปฟBenefits:ย The position is eligible for medical, dental, vision, and 401(k).

๏ปฟ**Must be authorized to work in the United States. Sponsorship for work authorization is not available for this position.

Position Summary:

We are seeking a self-motivated and service-oriented IT Service Desk Support Specialist to join our team in Oklahoma City. This role is ideal for someone who enjoys working independently with minimal supervision, building relationships with end users, and taking ownership of support needs across various locations.

Youโ€™ll provide in-person and remote technical support across company sites, with up to 50% travel using a company vehicle. This position requires strong technical aptitude, a proactive mindset, and a willingness to jump into projects and cross-train in other areas of IT when ticket volume is low.

Key Responsibilities:

  • Deliver responsive Tier 1โ€“2 support for hardware, software, networking, and peripherals
  • Serve as a primary contact for technical issues via ticketing system, email, and phone
  • Travel to off-site company locations using a company-provided vehicle to resolve technical issues
  • Assist with onboarding of new employees, hardware setups, and user access provisioning
  • Contribute to internal IT projects, process improvements, and system rollouts when available
  • Document technical solutions and maintain accurate service records
  • Build and maintain positive working relationships with employees across departments
  • Work hands-on in a fast-paced, team-oriented environment with a high level of initiative

Qualifications:

  • 2+ years of experience in IT service desk or field support
  • Proficiency in Windows OS, Microsoft 365, basic networking, and Active Directory
  • Experience using remote desktop tools and IT ticketing systems
  • Valid driverโ€™s license (for company vehicle use)
  • Excellent communication skills and a customer-focused attitude
  • Strong organizational and time-management skills
  • IT certifications (CompTIA A+, Network+, etc.) a plus
  • High school diploma or equivalent required; associate degree preferred

Why choose Addison IT?

ยทย ย ย ย ย ย Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics

ยทย ย ย ย ย ย Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses

ยทย ย ย ย ย ย Permanent Employment: Many of Addisonโ€™s job openings lead to potential permanent employment

ยทย ย ย ย ย ย Connections: You connect directly with hiring managers from renowned organizations

ยทย ย ย ย ย ย Options: You are presented with multiple employment options near your home

ยทย ย ย ย ย ย Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.