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Internal It Support Jobs in Florida (NOW HIRING)

MODERN TEK SOLUTIONS LLC

IT Support Specialist

Fort Myers, FL · On-site

$20 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The IT Support Specialist is responsible for supporting Modern Tek Solutions' internal technology needs, including user support, devices, accounts, and core business systems. This role ensures ...

Cumming Group

IT Support Technician

Miami, FL · On-site

$20.50 - $28.25/hr

They are seeking an IT Support Technician to provide internal technical support for employees across multiple offices, focusing on troubleshooting and resolving hardware and software issues.

System One

IT Support Specialist II

Gainesville, FL · On-site

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Our client is seeking an experienced IT Support Specialist to join their internal IT team. This role serves as the primary point of contact for end-user technical support and is responsible for ...

Cumming Group

IT Support Technician

Miami, FL · On-site

$22.93 - $29.06/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This is a 100% in office position, supporting our internal employees who are located at 30+ offices across the US. The IT Support Technician is the initial support level responsible for internal ...

Holland & Knight LLP

IT Support Technician

Miami, FL · On-site

$20.50 - $28.25/hr

... internal specialty support team and major IT initiatives. • Collaborate with internal IT teams on projects and operational activities. • Respond to planned and unplanned power, HVAC, network and ...

Cumming Group

IT Support Technician

Miami, FL · On-site

$22.93 - $29.06/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This is a 100% in office position, supporting our internal employees who are located at 30+ offices across the US. The IT Support Technician is the initial support level responsible for internal ...

CAMPUS USA CREDIT UNION

IT Support Technician 1

Jonesville, FL · On-site

$46K - $54K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Supports the creation and maintenance of internal IT documentation, procedures, and solution references * Assures prompt response and resolution of member support requests in accordance with ...

CAMPUS USA CREDIT UNION

IT Support Technician 1

Jonesville, FL · On-site

$17.75 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Supports the creation and maintenance of internal IT documentation, procedures, and solution references * Assures prompt response and resolution of member support requests in accordance with ...

CAMPUS USA Credit Union

IT Support Technician 1

Newberry, FL · On-site

$46K - $54K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Supports the creation and maintenance of internal IT documentation, procedures, and solution references. * Assures prompt response and resolution of member support requests in accordance with ...

Holland & Knight

IT Support Technician

Miami, FL

$20.50 - $28.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Contribute to internal specialty support team and major IT initiatives. * Collaborate with internal IT teams on projects and operational activities. * Respond to planned and unplanned power, HVAC, ...

Holland & Knight LLP

IT Support Technician

Miami, FL · On-site

$20.50 - $28.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Contribute to internal specialty support team and major IT initiatives. * Collaborate with internal IT teams on projects and operational activities. * Respond to planned and unplanned power, HVAC, ...

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All JobsInternal It Support JobsInternal It Support Jobs in Florida

Internal It Support information

See Florida salary details

$10

$18

$27

How much do internal it support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for internal it support in Florida is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.20 per hour, depending on experience, location, and employer.

What is an internal IT support?

Internal IT Support professionals are responsible for assisting an organization's employees with technical issues related to computer systems, software, and networks. They troubleshoot problems, install and configure hardware and software, and ensure that technology runs smoothly within the company. Their goal is to minimize downtime and help staff work efficiently by resolving technical issues quickly. Internal IT Support staff often work as part of a team and may provide both remote and on-site assistance. They also play a key role in maintaining IT security and implementing updates.

What are the key skills and qualifications needed to thrive as an internal IT support specialist?

To thrive as an Internal IT Support specialist, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and typically a degree in IT or relevant certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and enterprise software like Active Directory is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure rapid issue resolution, minimize downtime, and support seamless business operations.

What are some typical challenges faced by internal IT support professionals, and how can they effectively manage them?

Internal IT Support professionals often encounter challenges such as handling a high volume of support requests, troubleshooting diverse technical issues, and managing user expectations under tight deadlines. Effective prioritization, clear communication, and maintaining up-to-date technical knowledge are key strategies for managing these challenges. Collaborating closely with other IT team members and end-users also helps ensure issues are resolved efficiently and that employees are empowered to use technology effectively within the organization.

What is the difference between Internal IT Support vs Help Desk Technician?

AspectInternal IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Help Desk certifications
Work EnvironmentIn-house, corporate offices, IT departmentsHelp desk, remote support, call centers
Employer & IndustryBusinesses, government agencies, large organizationsIT service providers, support centers, tech companies

Internal IT Support and Help Desk Technicians both require similar certifications and work in technical support roles. However, Internal IT Support typically works within a company's internal IT department, handling a broader range of technical issues on-site. Help Desk Technicians often provide remote support, focusing on troubleshooting user issues via phone or ticket systems. Both roles are essential in maintaining IT operations, but their work environments and scope differ slightly.

What are popular job titles related to Internal It Support jobs in Florida? For Internal It Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Internal It Support jobs in Florida look for? The top searched job categories for Internal It Support jobs in Florida are:
What cities in Florida are hiring for Internal It Support jobs? Cities in Florida with the most Internal It Support job openings:
Internal It Support jobs near you
Infographic showing various Internal It Support job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,966 per year, or $18.7 per hour.

IT Support Specialist

MODERN TEK SOLUTIONS LLC

Fort Myers, FL • On-site

$20 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Position Title: IT Support Specialist

Location: Fort Myers, FL

Salary Interval: Hourly, Paid Weekly

About Us

Modern Tek Solutions is locally owned and operated in Southwest Florida and is a leading provider of technology solutions, specializing in low voltage infrastructure and network services. We pride ourselves on delivering high-quality services to our clients, ensuring seamless communication and connectivity in today's fast-paced digital landscape.

Our Mission

To implement tailored and extraordinary modern-day technology, while achieving complete customer satisfaction in all of Florida.

Job Summary:

The IT Support Specialist is responsible for supporting Modern Tek Solutions’ internal technology needs, including user support, devices, accounts, and core business systems. This role ensures employees have reliable access to the tools and technology required to perform their jobs efficiently and securely.

The IT Support Specialist focuses exclusively on internal IT support and does not provide customer-facing system support. This role works closely with the IT & Systems Lead and other IT team members to maintain internal technology standards and operational stability.

Responsibilities:

  1. Provide day-to-day technical support for internal users, including troubleshooting hardware, software, and access issues.
  2. Manage employee onboarding and offboarding related to IT systems, accounts, and devices.
  3. Configure, deploy, and maintain laptops, phones, peripherals, and other IT equipment.
  4. Manage user accounts, permissions, and access across internal platforms and systems.
  5. Support internal business applications, collaboration tools, and productivity software.
  6. Track, document, and resolve IT support requests in a timely manner.
  7. Assist with internal system updates, upgrades, and maintenance.
  8. Maintain inventory of IT equipment and assigned assets.
  9. Follow internal IT standards, policies, and security best practices.
  10. Escalate complex issues to the IT & Systems Lead or appropriate technical resources.

Qualifications:

  1. 1–3 years of experience in an IT support, help desk, or technical support role.
  2. Familiarity with Windows and/or macOS environments.
  3. Certifications preferred, CompTIA A+, Network+, Security+, Linux+, Tech+, and Project+
  4. Windows Server experience including deployment, patching, roles and services, backups, and operational best practices
  5. Linux server experience including basic administration, services, patching, log review, and troubleshooting
  6. Experience supporting common business software and collaboration tools.
  7. Basic understanding of networking concepts and device connectivity.
  8. Strong troubleshooting and problem-solving skills.
  9. Ability to communicate technical information clearly to non-technical users.
  10. Strong organizational skills and attention to detail.
  11. Ability to manage multiple support requests and prioritize effectively

Physical Requirements:

  1. Primarily office-based or remote work environment.
  2. Ability to lift and carry up to 30 pounds.
  3. Ability to sit, stand, and work at a computer for extended periods.
  4. Ability to occasionally travel between office or job locations as needed.
  5. Ability to work standard business hours with occasional after-hours support.

Additional Company Information:

This is a full-time position offering:

  • Paid time off
  • Sick days
  • 401K with 3% matching
  • Medical, dental, vision, and long-term disability coverage
  • Yearly profit-sharing bonus*

Modern Tek Solutions is an Equal Opportunity Employer and promotes a Drug Free Workplace.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The company reserves the right to modify the description at any time or to reasonably accommodate individuals with disabilities.