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Internal It Support Jobs in Florida (NOW HIRING)

Often collaborating with other resources (both internal and external), the IT Support Specialist must understand system interdependencies and avoid unintentional interruption of services during ...

Often collaborating with other resources (both internal and external), the IT Support Specialist must understand system interdependencies and avoid unintentional interruption of services during ...

Often collaborating with other resources (both internal and external), the IT Support Specialist must understand system interdependencies and avoid unintentional interruption of services during ...

IT Support Technician

Longwood, FL · On-site

$18.75 - $25.75/hr

Position: IT Support Technician Location: Longwood, Florida. This role requires to be on-site 4 days per week. Status: Full-time, permanent (1) Our U.S. team is experiencing strong growth, and we are ...

SCS is looking for someone for an IT Support II position that will provide advanced Tier 2 helpdesk ... internal pay equity, and location. They do not include any of the amazing benefits of being an ...

IT Support Technician

Longwood, FL · On-site

$18.75 - $25.75/hr

Position: IT Support Technician Location: Longwood, Florida. This role requires to be on-site 4 days per week. Status: Full-time, permanent (1) Our U.S. team is experiencing strong growth, and we are ...

Reports To The IT Support Technician will report to the Service Desk Team Lead. Job Overview The IT Support Technician role is the foundation of MHD IT support. As the first point of contact with ...

Job Title: IT Support Engineer Reports to: IT Infrastructure Manager Direct Reports: None Location ... Support Business Applications Partner with internal teams, vendors, and application owners to ...

IT Support II

Tampa, FL · On-site

$26 - $30/hr

The IT Support II is a full-time position working in our Tampa, FL office. How you can make an ... internal pay equity, and location. They do not include any of the amazing benefits of being an ...

IT Support II

Tampa, FL · On-site

$26 - $30/hr

The IT Support II is a full-time position working in our Tampa, FL office. How you can make an ... internal pay equity, and location. They do not include any of the amazing benefits of being an ...

IT Support Lead

Tampa, FL · On-site

$21.25 - $29/hr

Position Overview E-Logic, Inc. is seeking a highly motivated IT Support Lead to provide ... Strong customer service skills with the ability to deal professionally with internal and external ...

IT Support Technician

Cape Canaveral, FL

$18.25 - $25/hr

IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT support technician with strong ... Develop new workflows and solutions, working directly with IT engineering groups and other internal ...

IT Support Specialist

Melbourne, FL · On-site

$72K - $90K/yr

STR is seeking an IT Support Specialist with ACTIVE SECRET CLEARANCE to play a hands-on role in keeping our employees productive and our technology running smoothly. In this role, you'll be the front ...

IT Support Specialist

Melbourne, FL · On-site

$72K - $90K/yr

STR is seeking an IT Support Specialist with ACTIVE SECRET CLEARANCE to play a hands-on role in keeping our employees productive and our technology running smoothly. In this role, you'll be the front ...

Showing results 21-40

Internal It Support information

See Florida salary details

$10

$18

$27

How much do internal it support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for internal it support in Florida is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.20 per hour, depending on experience, location, and employer.

What is an internal IT support?

Internal IT Support professionals are responsible for assisting an organization's employees with technical issues related to computer systems, software, and networks. They troubleshoot problems, install and configure hardware and software, and ensure that technology runs smoothly within the company. Their goal is to minimize downtime and help staff work efficiently by resolving technical issues quickly. Internal IT Support staff often work as part of a team and may provide both remote and on-site assistance. They also play a key role in maintaining IT security and implementing updates.

What are the key skills and qualifications needed to thrive as an internal IT support specialist?

To thrive as an Internal IT Support specialist, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and typically a degree in IT or relevant certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and enterprise software like Active Directory is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure rapid issue resolution, minimize downtime, and support seamless business operations.

What are some typical challenges faced by internal IT support professionals, and how can they effectively manage them?

Internal IT Support professionals often encounter challenges such as handling a high volume of support requests, troubleshooting diverse technical issues, and managing user expectations under tight deadlines. Effective prioritization, clear communication, and maintaining up-to-date technical knowledge are key strategies for managing these challenges. Collaborating closely with other IT team members and end-users also helps ensure issues are resolved efficiently and that employees are empowered to use technology effectively within the organization.

What is the difference between Internal IT Support vs Help Desk Technician?

AspectInternal IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Help Desk certifications
Work EnvironmentIn-house, corporate offices, IT departmentsHelp desk, remote support, call centers
Employer & IndustryBusinesses, government agencies, large organizationsIT service providers, support centers, tech companies

Internal IT Support and Help Desk Technicians both require similar certifications and work in technical support roles. However, Internal IT Support typically works within a company's internal IT department, handling a broader range of technical issues on-site. Help Desk Technicians often provide remote support, focusing on troubleshooting user issues via phone or ticket systems. Both roles are essential in maintaining IT operations, but their work environments and scope differ slightly.

What cities in Florida are hiring for Internal It Support jobs?

Cities in Florida with the most Internal It Support job openings:

Infographic showing various Internal It Support job openings in Florida as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,966 per year, or $18.7 per hour.

IT Support Specialist

OneSpaWorld LLC

Coral Gables, FL • On-site

$60 - $80/hr

Other

Re-posted 6 days ago


Key responsibilities

  • Provide technical support for computer systems, network infrastructure, mobile devices, telephone systems, and audio-visual equipment.

  • Install, configure, and maintain hardware, software, and network systems, including user account management and equipment repair.

  • Respond to service issues and requests, troubleshoot problems, and assist in IT projects and technology deployment.


Job description

IT Support Specialist

One Spa World is a worldwide provider and innovator in the fields of beauty, wellness, rejuvenation and transformation across the globe on cruise ships and on land. The company is dedicated to maintaining the highest quality standards and service delivery and is continually evolving to include all aspects of health and beauty while focusing on new advances within the spa, salon, fitness and wellness industry. Services include traditional and alternative massage, body and skincare treatment options, Ayurvedic treatments, comprehensive hair and nail services, mindfulness programs, fitness, acupuncture, herbal medicine, pain management, and Medi-Spa.

General Job Description

The IT Support Specialist is responsible for providing technical support for a full range of business technology, including computer systems (hardware and software), network infrastructure, mobile devices, telephone systems, and audio-visual equipment. Must be able to independently assess a reported problem or failure using diagnostic methods and tools, determine the likely cause and take appropriate action to resolve the problem in a timely manner. Often collaborating with other resources (both internal and external), the IT Support Specialist must understand system interdependencies and avoid unintentional interruption of services during troubleshooting and problem resolution.

Essential Functions
  • Handling of Support mailboxes: support ticket creation, resolution of issue, level assignment and escalation of issue if applicable.
  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (in person, over the phone or via email)
  • User account maintenance: Setup (new users), add/move/change/termination (existing users)
  • Repairing and replacing equipment as necessary
  • Testing new technology
  • Train staff across the organization on the usage of technologies used by OneSpaWorld
  • Hardware receiving, imaging and configuration when required
  • Provide remote support to locations/vessels and other OSW entities when required
  • Assist and participate in IT projects when required
  • Provide development support for proprietary technologies or applications when necessary
  • Provide deployment support for all technologies
  • Flexible working hours to possibly include weekend coverage schedule
  • Possible after-hours coverage on a rotation 2 days a week or as business requires
  • International Travel may be required
Team Objectives
  • To participate and contribute to IT related projects when necessary
  • To provide expertise and suggestions to meet IT related goals that may or may not be a part of the individual objectives
Technical Qualifications & Knowledge Include

3+ years in IT Support role and/or technical help desk support role

  • Microsoft Certification (MCP, MCSE, MCSD, etc.) and/or other IT Certification
  • Active Directory (Administration)
  • Understanding of Networking technologies and concepts
  • Exposure to Citrix
  • SQL and SQL scripting a plus
  • ITIL Foundation certifications desirable
Technical Skills Include
  • Must be competent in Windows OS versions and Microsoft Applications (Word, Excel, etc.)
  • Technical troubleshooting
  • Have the ability to multitask
  • Must be able to prioritize under pressure
  • Clear, concise verbal and written communication skills a must
  • Adaptability to quickly adapt to changing priorities
  • Ability to speak to and train non-technical users on proprietary software and other aspects of IT
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