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Internal It Support Jobs in Indiana (NOW HIRING)

Ivy Tech

IT Support (Evansville)

Evansville, IN · On-site

$18 - $19.25/hr

Under the direction of the IT Director, the IT Support position will provide support of the daily activities of the local IT Support Team. The position participates in the diverse job tasks of the ...

Ivy Tech

IT Support (Evansville)

Evansville, IN · On-site

$18 - $19.25/hr

Under the direction of the IT Director, the IT Support position will provide support of the daily activities of the local IT Support Team. The position participates in the diverse job tasks of the ...

inKind

IT Manager

Austin, IN · On-site

$91K - $111K/yr

Own and continuously improve our internal IT environment. * Support a predominantly macOS environment and manage MDM, endpoint security, patching, and device lifecycle. * Administer Google Workspace ...

Brehob

Be Seen First

IT Support

Indianapolis, IN · On-site

$20.50 - $28.25/hr

1. Position Summary IT Support will assist with company functions and make sure all technology is running smoothly. Also will offer support with troubleshooting computer, phone, or other office ...

TEKsystems

IT Support Specialist

Clinton, IN · On-site

$27 - $30/hr

IT Support TechnicianOverview We are seeking an experienced IT Support Technician to join a high ... internal equity, and other pertinent job-related factors. Eligibility requirements apply to some ...

TEKsystems

IT Support Specialist

Clinton, IN

$27 - $30/hr

IT Support TechnicianOverview We are seeking an experienced IT Support Technician to join a high ... internal equity, and other pertinent job-related factors. Eligibility requirements apply to some ...

Carter Logistics LLC

IT Support Specialist

Anderson, IN · On-site

$21 - $24/hr

Director of Global IT Support Services POSITION SUMMARY The IT Support Specialist I is the first level of contact for providing technical assistance, maintaining computer equipment, support issues ...

Inari

IT Support Analyst

West Lafayette, IN · On-site

About the role... As an IT Support Analyst, you will play a key role in keeping our end user ... Experience creating SOPs and internal documentation * Knowledge of scripting languages (PowerShell ...

Inari

IT Support Analyst

West Lafayette, IN

About the role... As an IT Support Analyst, you will play a key role in keeping our end user ... Experience creating SOPs and internal documentation * Knowledge of scripting languages (PowerShell ...

SANKO GOSEI TECH

IT Support Specialist

Fort Wayne, IN · On-site

The main responsibilities of the IT Support Specialist is the maintenance of all computer systems and software within the company. They will ensure that these services run smoothly by monitoring ...

GEO Academies

IT Support Specialist

Indianapolis, IN · Remote

$29 - $37/hr

Position Overview GEO Academies is seeking an IT Support Specialist to provide reliable technical assistance to employees and support the organization's day-to-day technology operations. This ...

New

Inari

IT Support Analyst

West Lafayette, IN · On-site

$68 - $94/hr

About the role As an IT Support Analyst, you will play a key role in keeping our end user systems ... Experience creating SOPs and internal documentation. * Knowledge of scripting languages (PowerShell ...

GQT Movies

IT Support Technician

Lafayette, IN · On-site

$20/hr

The IT Support Technician provides frontline technical support for theater locations and corporate ... Work with internal departments, vendors, contractors, and theater management to ensure technology ...

PinnaclePartners

IT Business Analyst

South Bend, IN

$90K - $110K/yr

... internal IT teams to resolve complex business issues Maintain clear documentation for business processes, system configurations, and user procedures Support document management practices, keeping ...

TEKsystems

IT Support Specialist

Clinton, IN · On-site

$27 - $30/hr

Description o Minimum 5 years experience in IT Support role in a complex environment. Preferably ... internal equity, and other pertinent job-related factors. Eligibility requirements apply to some ...

TEKsystems

IT Support Specialist

Clinton, IN

$27 - $30/hr

Description o Minimum 5 years experience in IT Support role in a complex environment. Preferably ... internal equity, and other pertinent job-related factors. Eligibility requirements apply to some ...

Badger Daylighting

IT Support Technician

Brownsburg, IN · Hybrid

$20.50 - $28/hr

The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong customer service focus. This role is responsible for ...

Badger Daylighting

IT Support Technician

Brownsburg, IN · On-site

$20.50 - $28/hr

The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong customer service focus. This role is responsible for ...

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All JobsInternal It Support JobsInternal It Support Jobs in Indiana

Internal It Support information

See Indiana salary details

$13

$23

$35

How much do internal it support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for internal it support in Indiana is $23.85, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $26.97 per hour, depending on experience, location, and employer.

What is an internal IT support?

Internal IT Support professionals are responsible for assisting an organization's employees with technical issues related to computer systems, software, and networks. They troubleshoot problems, install and configure hardware and software, and ensure that technology runs smoothly within the company. Their goal is to minimize downtime and help staff work efficiently by resolving technical issues quickly. Internal IT Support staff often work as part of a team and may provide both remote and on-site assistance. They also play a key role in maintaining IT security and implementing updates.

What are the key skills and qualifications needed to thrive as an internal IT support specialist?

To thrive as an Internal IT Support specialist, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and typically a degree in IT or relevant certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and enterprise software like Active Directory is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure rapid issue resolution, minimize downtime, and support seamless business operations.

What are some typical challenges faced by internal IT support professionals, and how can they effectively manage them?

Internal IT Support professionals often encounter challenges such as handling a high volume of support requests, troubleshooting diverse technical issues, and managing user expectations under tight deadlines. Effective prioritization, clear communication, and maintaining up-to-date technical knowledge are key strategies for managing these challenges. Collaborating closely with other IT team members and end-users also helps ensure issues are resolved efficiently and that employees are empowered to use technology effectively within the organization.

What is the difference between Internal IT Support vs Help Desk Technician?

AspectInternal IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Help Desk certifications
Work EnvironmentIn-house, corporate offices, IT departmentsHelp desk, remote support, call centers
Employer & IndustryBusinesses, government agencies, large organizationsIT service providers, support centers, tech companies

Internal IT Support and Help Desk Technicians both require similar certifications and work in technical support roles. However, Internal IT Support typically works within a company's internal IT department, handling a broader range of technical issues on-site. Help Desk Technicians often provide remote support, focusing on troubleshooting user issues via phone or ticket systems. Both roles are essential in maintaining IT operations, but their work environments and scope differ slightly.

What are popular job titles related to Internal It Support jobs in Indiana?

For Internal It Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Internal It Support jobs in Indiana look for?

The top searched job categories for Internal It Support jobs in Indiana are:

Internal It Support jobs near you
Infographic showing various Internal It Support job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,617 per year, or $23.9 per hour.

IT Support (Evansville)

Ivy Tech

Evansville, IN • On-site

$18 - $19.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

GENERAL PURPOSE AND SCOPE OF THE POSITION:
Under the direction of the IT Director, the IT Support position will provide support of the daily activities of the local IT Support Team. The position participates in the diverse job tasks of the IT Support Team including but not limited to support of general hardware and software, printers, projectors, document cameras, scanners, and related IT equipment; Assists staff, faculty, and students with the operation of classroom IT and instructional equipment. The position may also perform limited network and server-related support for requests or projects as needed in cooperation with the IT System Administrator and/or IT Network Administrator. Conducts all activities with an appreciation and respect for diversity of people, styles, and views.
MAJOR RESPONSIBILITIES:
  • Provide technical and user support and guidance in a positive and cooperative manner, exhibiting friendly, professional appearance and demeanor at all times.
  • Process IT Helpdesk cases/incidents to ensure that they are resolved in a timely manner and within the Service Level Agreement (SLA) and that the communication documented within cases/incidents is complete and respectful;
  • Responsible for actively reaching out to supervisor for questions or case escalation.
  • Process IT Helpdesk cases/incidents to provide end-user support covering but not limited to issues covering desktop and laptop devices, printers, document cameras, scanners, projectors, network, wireless, VoIP.
  • Utilize additional forms of communication, such as phone or face to face, as needed when processing IT Helpdesk cases/incidents in order to maintain excellent customer service.
  • Under the direction of the IT Director, develop troubleshooting guides and guidelines for resolving problems that will benefit others.
  • Provide assistance to the IT System Administrator or IT Network Administrator as assigned by the IT Director.
  • Participate in additional IT Support related projects as assigned by the IT Director.
  • Follow regular equipment cleaning and maintenance schedules, follow preventative measures as instructed to reduce downtime.
  • Provide input to IT Director on ways to improve operational efficiency, personal technical skills, and customer service skills of department.
  • Participate in one or more statewide teams as needed.
  • Share responsibility of physical and data security for lab equipment and software. Help identify network security vulnerabilities.
  • Assist in moving equipment as assigned.
  • The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned.

SUPERVISION
  • RECEIVED: IT Director
  • GIVEN: None

SALARY RANGE:
  • $18.00 - $19.25 per hour

WORK HOURS:
  • Typical business work hours, may be adjusted during peak times.

REQUIRED:
  • Must possess good customer service and organizational skills
  • Must possess good written and oral communication skills and be able to provide service over the phone, through email, or in person
  • Must be proficient with current hardware and software technology
  • Must be able to maintain professional relationships with peers and superiors
  • Ability to use discretion and confidentiality with access to sensitive data and local administrative access to all computers, equipment ,and data in the environment for the purpose of support
  • Must be dependable with ability to stay calm in stressful situations

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:
Health & Wellness
  • Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
  • Dental plan with no-cost preventive services and coverage for orthodontia
  • Vision plan with low-cost exams and allowances for glasses or contact lenses
  • Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
  • Wellness program with opportunities to earn $250 in Wellness Rewards
  • Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security
  • 10% employer retirement contribution, fully vested after two years
  • Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
  • Short-term and long-term disability benefits

Educational Benefits
  • Fee remission for employees, spouses, and dependent children
  • Tuition assistance for undergraduate, graduate, and doctoral programs
  • Paid professional development opportunities

Work-Life Balance
  • Generous paid time off, including vacation, sick leave, holidays, and winter recess
  • Flexible work arrangements where available
  • Paid childbirth recovery leave (8 weeks)
  • Paid parental leave (4 weeks)

Additional Perks
  • Eligibility for Public Service Loan Forgiveness
  • Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech is proud to offer benefits that support your health, your family, and your future-because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.
Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.

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