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Internal It Support Jobs in Ohio (NOW HIRING)

Infoverity

IT Support Analyst

Dublin, OH · On-site

What you'll do • Serve as the first point of contact for internal IT requests - ticket, chat, and ... IT support, helpdesk, or desktop support - internships, campus IT jobs, and co-ops count • A ...

TOTAL ID SOLUTIONS INC

IT Support Technician

Wickliffe, OH · On-site

$36K - $50K/yr

Seeking an IT Support Technician to join our current support team. The support team is responsible ... This opportunity is available due to the rapid growth and expansion of the company and its internal ...

Syntec, LLC

Tier 2 IT Support Specialist

Cleveland, OH · On-site

$50K - $65K/yr

An ability to multitask - You'll be balancing client service requests, internal IT projects ... As a Tier 2 IT Support Specialist, you will work directly with our clients and partners providing ...

TCC Technology

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries. ROLE AND RESPONSIBILITIES * Provide remote and on ...

Revel Staffing

IT Support Supervisor

Columbus, OH · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... Partner with internal leaders and cross-functional teams to align training and support efforts with ...

Hana Technologies, Inc.

IT Support Specialist

Solon, OH

$40K - $50K/yr

The IT Support Specialist serves as the primary point of contact for end-user technology support, delivering exceptional customer service while ensuring employees have the technology and resources ...

Amicis Global

IT Support

Columbus, OH · On-site

$20 - $22/hr

Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The ... Identifies and works with internal end users to provide guidance and support, sound communications ...

Amicis Global

IT Support

Columbus, OH · On-site

$24 - $25/hr

Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...

Revel Staffing

IT Support Supervisor

Sandusky, OH · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

Drive

IT Support Specialist

Bellevue, OH

We are seeking a knowledgeable IT Support Specialist to join our team in Bellevue, OH. The ideal candidate will be responsible for providing technical assistance and support to our manufacturing team ...

Gregory Industries, Inc.

IT Support Technician

Canton, OH · On-site

$20 - $27.50/hr

Job Summary : Gregory Industries, Inc. is seeking an IT Support Technician to join their energetic IT team supporting a multi-site manufacturing and office environment. The role involves ...

SupplyHouse.com

IT Support Technician

Canal Winchester, OH · On-site

$50K - $62K/yr

We are looking for an IT Support Technician to join our IT Infrastructure Team. This individual ... internal mobility options, and professional development budget. * We give back -We live and breathe ...

SupplyHouse

IT Support Technician

Canal Winchester, OH

$20.50 - $28/hr

We are looking for an IT Support Technician to join our IT Infrastructure Team. This individual will report into our IT Team Lead and is responsible for providing hands-on technical support and ...

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All JobsInternal It Support JobsInternal It Support Jobs in Ohio

Internal It Support information

See Ohio salary details

$13

$23

$35

How much do internal it support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for internal it support in Ohio is $23.83, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $26.97 per hour, depending on experience, location, and employer.

What is an internal IT support?

Internal IT Support professionals are responsible for assisting an organization's employees with technical issues related to computer systems, software, and networks. They troubleshoot problems, install and configure hardware and software, and ensure that technology runs smoothly within the company. Their goal is to minimize downtime and help staff work efficiently by resolving technical issues quickly. Internal IT Support staff often work as part of a team and may provide both remote and on-site assistance. They also play a key role in maintaining IT security and implementing updates.

What are the key skills and qualifications needed to thrive as an internal IT support specialist?

To thrive as an Internal IT Support specialist, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and typically a degree in IT or relevant certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and enterprise software like Active Directory is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure rapid issue resolution, minimize downtime, and support seamless business operations.

What are some typical challenges faced by internal IT support professionals, and how can they effectively manage them?

Internal IT Support professionals often encounter challenges such as handling a high volume of support requests, troubleshooting diverse technical issues, and managing user expectations under tight deadlines. Effective prioritization, clear communication, and maintaining up-to-date technical knowledge are key strategies for managing these challenges. Collaborating closely with other IT team members and end-users also helps ensure issues are resolved efficiently and that employees are empowered to use technology effectively within the organization.

What is the difference between Internal IT Support vs Help Desk Technician?

AspectInternal IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Help Desk certifications
Work EnvironmentIn-house, corporate offices, IT departmentsHelp desk, remote support, call centers
Employer & IndustryBusinesses, government agencies, large organizationsIT service providers, support centers, tech companies

Internal IT Support and Help Desk Technicians both require similar certifications and work in technical support roles. However, Internal IT Support typically works within a company's internal IT department, handling a broader range of technical issues on-site. Help Desk Technicians often provide remote support, focusing on troubleshooting user issues via phone or ticket systems. Both roles are essential in maintaining IT operations, but their work environments and scope differ slightly.

What are popular job titles related to Internal It Support jobs in Ohio? For Internal It Support jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Internal It Support jobs in Ohio look for? The top searched job categories for Internal It Support jobs in Ohio are:
Internal It Support jobs near you
Infographic showing various Internal It Support job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,572 per year, or $23.8 per hour.

IT Support Analyst

Infoverity

Dublin, OH • On-site

Full-time

Posted 16 days ago

Job description


Infoverity is hiring an IT Support Analyst to be the first point of contact for our team's technology needs - laptops, accounts, applications, and everything in between.
This is a hands-on helpdesk role built for someone early in their career, with a real path into systems administration, identity management, and security operations. You will work alongside our Information Systems team and get exposure to a modern cloud-first environment: Google Workspace, Microsoft 365, Jira, and Endpoint Management.
** THIS PERSON MUST BE LOCATED IN CENTRAL OHIO AND WILLING TO COME INTO INFOVERITY'S DUBLIN OFFICE 2-3 DAYS PER WEEK **
What you'll do
• Serve as the first point of contact for internal IT requests - ticket, chat, and walk-up
• Troubleshoot laptops, mobile devices, peripherals, and connectivity issues on Windows, Linux and MacOS
• Handle account access, password resets, and everyday questions across our collaboration and business tools
• Image, configure, and ship laptops; maintain hardware inventory and coordinate warranty repairs
• Partner with HR and hiring managers on new hire setup, role changes, and offboarding
• Run routine patching and software updates, and help verify device compliance
• Write and maintain knowledge base articles and how-to guides that cut down repeat tickets
• Escalate what is beyond your scope, and spot patterns worth fixing at the root
Requirements
What we're looking for
• Located in central Ohio and and willingness to come into Dublin office 2-3 days per week
• 1-2 years in IT support, helpdesk, or desktop support - internships, campus IT jobs, and co-ops count
• A degree in IT, MIS, Computer Science, or a related field
• Comfort troubleshooting Windows and macOS laptops and common business tools
• Strong customer-service instincts: patience and clear explanations
• Organization - you can juggle several open requests and know what is still outstanding
• Curiosity about how systems work, and interest in learning identity, SaaS administration, and security
• Ability to lift and move computer equipment, and occasional flexibility for after-hours maintenance or urgent issues
Nice to have - not expected
• CompTIA A+, Network +, Security+, or ITIL Foundation
• Experience with a ticketing system such as Jira Service Management
• Exposure to Entra ID, MFA, or SSO
• Endpoint or mobile device management tooling
• Basic scripting in PowerShell, Bash of Python
• Foundational networking - DNS, DHCP, VPN, Wi-Fi
• Interest in cybersecurity or Azure
Benefits
To read more about working at Infoverity, please visit: Employee Benefits - USA - Infoverity

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