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Internal It Support Jobs in Ohio (NOW HIRING)

Progressive

Internal IT Auditor

Mayfield Village, OH · Hybrid

$67K - $89K/yr

As an internal IT auditor in our Corporate Internal Audit team, you'll work closely with audit team ... You'll support audit engagements, perform testing procedures, analyze results, and help identify ...

TOTAL ID SOLUTIONS INC

IT Support Technician

Wickliffe, OH · On-site

$36K - $50K/yr

Seeking an IT Support Technician to join our current support team. The support team is responsible ... This opportunity is available due to the rapid growth and expansion of the company and its internal ...

Syntec, LLC

Tier 2 IT Support Specialist

Cleveland, OH · On-site

$50K - $65K/yr

An ability to multitask - You'll be balancing client service requests, internal IT projects ... As a Tier 2 IT Support Specialist, you will work directly with our clients and partners providing ...

Medpace, Inc.

IT Support

Cincinnati, OH · Hybrid

$20.75 - $28.25/hr

Our IT Support team provides both remote and onsite support to our global organization. Responsibilities * User account administration for network, e-mail, and other applications * Provide support to ...

Medpace, Inc.

IT Support

Cincinnati, OH · On-site

$20.75 - $28.25/hr

Our IT Support team provides both remote and onsite support to our global organization. Responsibilities * User account administration for network, e-mail, and other applications * Provide support to ...

TCC Technology

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries. ROLE AND RESPONSIBILITIES * Provide remote and on ...

Revel Staffing

IT Support Supervisor

Akron, OH · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... Partner with internal leaders and cross-functional teams to align training and support efforts with ...

Revel Staffing

IT Support Supervisor

Columbus, OH · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... Partner with internal leaders and cross-functional teams to align training and support efforts with ...

Revel Staffing

IT Support Supervisor

Columbus, OH · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... Partner with internal leaders and cross-functional teams to align training and support efforts with ...

MonArk ABA

Information Technology Coordinator

Findlay, OH · On-site

$22 - $25/hr

... support with strategic infrastructure improvements and vendor coordination. Key Responsibilities: * Help Desk & Troubleshooting * Serve as the primary point of contact for internal IT issues across ...

Amicis Global

IT Support

Columbus, OH · On-site

$20 - $22/hr

Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The ... Identifies and works with internal end users to provide guidance and support, sound communications ...

K&M Tire

IT Support Representative

Delphos, OH · On-site

$18 - $20/hr

The IT TECHNICAL SUPPORT REPRESENTATIVE I, II, III reports directly to the IT Support Supervisor. Responsibilities include but not limited to; setup and maintenance of computers, network wiring and ...

Amicis Global

IT Support

Columbus, OH · On-site

$24 - $25/hr

Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...

Russell Tobin

IT Support Analyst

Columbus, OH · On-site

$22 - $25/hr

Collaborate with internal teams to resolve complex technical issues * Maintain professionalism in high-pressure situations Qualifications * Minimum 3 years of IT support / service desk / help desk ...

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All JobsInternal It Support JobsInternal It Support Jobs in Ohio

Internal It Support information

See Ohio salary details

$13

$23

$35

How much do internal it support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for internal it support in Ohio is $23.83, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $26.97 per hour, depending on experience, location, and employer.

What is an internal IT support?

Internal IT Support professionals are responsible for assisting an organization's employees with technical issues related to computer systems, software, and networks. They troubleshoot problems, install and configure hardware and software, and ensure that technology runs smoothly within the company. Their goal is to minimize downtime and help staff work efficiently by resolving technical issues quickly. Internal IT Support staff often work as part of a team and may provide both remote and on-site assistance. They also play a key role in maintaining IT security and implementing updates.

What are the key skills and qualifications needed to thrive as an internal IT support specialist?

To thrive as an Internal IT Support specialist, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and typically a degree in IT or relevant certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and enterprise software like Active Directory is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure rapid issue resolution, minimize downtime, and support seamless business operations.

What are some typical challenges faced by internal IT support professionals, and how can they effectively manage them?

Internal IT Support professionals often encounter challenges such as handling a high volume of support requests, troubleshooting diverse technical issues, and managing user expectations under tight deadlines. Effective prioritization, clear communication, and maintaining up-to-date technical knowledge are key strategies for managing these challenges. Collaborating closely with other IT team members and end-users also helps ensure issues are resolved efficiently and that employees are empowered to use technology effectively within the organization.

What is the difference between Internal IT Support vs Help Desk Technician?

AspectInternal IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Help Desk certifications
Work EnvironmentIn-house, corporate offices, IT departmentsHelp desk, remote support, call centers
Employer & IndustryBusinesses, government agencies, large organizationsIT service providers, support centers, tech companies

Internal IT Support and Help Desk Technicians both require similar certifications and work in technical support roles. However, Internal IT Support typically works within a company's internal IT department, handling a broader range of technical issues on-site. Help Desk Technicians often provide remote support, focusing on troubleshooting user issues via phone or ticket systems. Both roles are essential in maintaining IT operations, but their work environments and scope differ slightly.

What are popular job titles related to Internal It Support jobs in Ohio?

For Internal It Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Internal It Support jobs in Ohio look for?

The top searched job categories for Internal It Support jobs in Ohio are:

Internal It Support jobs near you
Infographic showing various Internal It Support job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, and 7% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $49,572 per year, or $23.8 per hour.

Internal IT Auditor

Progressive

Mayfield Village, OH • Hybrid

$67K - $89K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Progressive Insurance rating

8.6

Company rating: 8.6 out of 10

Based on 601 frontline employees who took The Breakroom Quiz

96th of 315 rated insurance

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

As an internal IT auditor in our Corporate Internal Audit team, you'll work closely with audit team members and business partners to evaluate technology and information security risks and controls across the organization. You'll support audit engagements, perform testing procedures, analyze results, and help identify opportunities to strengthen controls and processes. In this role, you'll continue building your technical and audit expertise while partnering with management and audit team members to understand risks, communicate observations, and support the development of practical solutions to address audit findings.

In order to remain in this role, it’s expected that you’ll acquire either a CISA (Certified Information Systems Auditor), CISSP (Certified Information Systems Security Professional), CIA (Certified Internal Auditor), CPA (Certified Public Accountant) or other senior leadership approved job related certification within 24 months of hire if one is not already held.

Location

This is a hybrid role requiring Tuesdays in the office in Mayfield Village, OH - 300 N. Commons Blvd., Mayfield Village, OH 44143.

Minimum qualifications

  • High school diploma/GED equivalent or higher and a minimum of 5 years of Information Technology, Audit, or related work experience
  • {OR} Bachelor's degree or higher and a minimum of 2 years of Information Technology, Audit, or related work experience

Preferred skills 

  • Demonstrated ability to identify, adopt, and operationalize best‑in‑class audit methodologies, processes, and enabling technologies to enhance audit quality, efficiency, and coverage
  • Experience applying SOX methodology to IT controls, including scoping, walkthroughs, test design, and clear documentation of conclusions supported by sufficient and appropriate evidence
  • Working knowledge of cloud architecture and cloud security concepts (IaaS, PaaS, SaaS) and their impact on SOX-relevant risks, ITGC design, and testing approaches
  • Practical experience with DevOps delivery models and tooling (e.g., GitHub, Azure DevOps), including pull requests, approvals, CI/CD pipelines, and segregation-of-duties considerations for SOX change management controls
  • Experience evaluating AI/LLM-enabled processes for SOX impact, including traceability to source evidence, reproducibility, and governance over models, prompts, and configuration changes

Compensation 

  • $67,300 - $89,700/year
  • Gainshare annual cash incentive payment up to 24% of your eligible earnings based on company performance

Benefits

  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance
  • Onsite gym & healthcare at large locations

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership. 

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/ 

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