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Internal It Support Jobs in Ohio (NOW HIRING)

TOTAL ID SOLUTIONS INC

IT Support Technician

Wickliffe, OH

$36K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Seeking an IT Support Technician to join our current support team. The support team is responsible ... This opportunity is available due to the rapid growth and expansion of the company and its internal ...

TOTAL ID SOLUTIONS INC

IT Support Technician

Wickliffe, OH

$36K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Seeking an IT Support Technician to join our current support team. The support team is responsible ... This opportunity is available due to the rapid growth and expansion of the company and its internal ...

Syntec, LLC

Tier 2 IT Support Specialist

Cleveland, OH · On-site

$50K - $65K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

An ability to multitask - You'll be balancing client service requests, internal IT projects ... As a Tier 2 IT Support Specialist, you will work directly with our clients and partners providing ...

TCC Technology

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries. ROLE AND RESPONSIBILITIES * Provide remote and on ...

Revel Staffing

IT Support Supervisor

Columbus, OH · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... Partner with internal leaders and cross-functional teams to align training and support efforts with ...

Hana Technologies, Inc.

IT Support Specialist

Solon, OH

$40K - $50K/yr

The IT Support Specialist serves as the primary point of contact for end-user technology support, delivering exceptional customer service while ensuring employees have the technology and resources ...

Amicis Global

IT Support

Columbus, OH · On-site

$20 - $22/hr

Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The ... Identifies and works with internal end users to provide guidance and support, sound communications ...

Leading Furniture Company

Director of IT

Cleveland, OH · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ensure compliance with relevant regulations, software licenses, and internal policies. * Educate staff on safe technology practices and conduct periodic risk assessments. * IT Support and User ...

Amicis Global

IT Support

Columbus, OH · On-site

$24 - $25/hr

Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...

Revel Staffing

IT Support Supervisor

Sandusky, OH · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

Drive

IT Support Specialist

Bellevue, OH

We are seeking a knowledgeable IT Support Specialist to join our team in Bellevue, OH. The ideal candidate will be responsible for providing technical assistance and support to our manufacturing team ...

Gregory Industries, Inc.

IT Support Technician

Canton, OH · On-site

$20 - $27.50/hr

Job Summary : Gregory Industries, Inc. is seeking an IT Support Technician to join their energetic IT team supporting a multi-site manufacturing and office environment. The role involves ...

SupplyHouse.com

IT Support Technician

Canal Winchester, OH · On-site

$50K - $62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an IT Support Technician to join our IT Infrastructure Team. This individual ... internal mobility options, and professional development budget. * We give back -We live and breathe ...

SupplyHouse.com

IT Support Technician

Canal Winchester, OH · On-site

$50K - $62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an IT Support Technician to join our IT Infrastructure Team. This individual ... internal mobility options, and professional development budget. * We give back - We live and ...

Stefanini

IT Support Administrator

Greenville, OH · On-site

Stefanini is looking for a Part-Time IT Support Administrator in Greenville, OH 45331 For quick Apply, please reach out to Hitesh Bhatnagar, call / email: Job Title: Part-Time IT Support ...

SupplyHouse

IT Support Technician

Canal Winchester, OH

$20.50 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an IT Support Technician to join our IT Infrastructure Team. This individual will report into our IT Team Lead and is responsible for providing hands-on technical support and ...

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Showing results 1-20

All JobsInternal It Support JobsInternal It Support Jobs in Ohio

Internal It Support information

See Ohio salary details

$13

$23

$35

How much do internal it support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for internal it support in Ohio is $23.83, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $26.97 per hour, depending on experience, location, and employer.

What is an internal IT support?

Internal IT Support professionals are responsible for assisting an organization's employees with technical issues related to computer systems, software, and networks. They troubleshoot problems, install and configure hardware and software, and ensure that technology runs smoothly within the company. Their goal is to minimize downtime and help staff work efficiently by resolving technical issues quickly. Internal IT Support staff often work as part of a team and may provide both remote and on-site assistance. They also play a key role in maintaining IT security and implementing updates.

What are the key skills and qualifications needed to thrive as an internal IT support specialist?

To thrive as an Internal IT Support specialist, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and typically a degree in IT or relevant certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and enterprise software like Active Directory is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure rapid issue resolution, minimize downtime, and support seamless business operations.

What are some typical challenges faced by internal IT support professionals, and how can they effectively manage them?

Internal IT Support professionals often encounter challenges such as handling a high volume of support requests, troubleshooting diverse technical issues, and managing user expectations under tight deadlines. Effective prioritization, clear communication, and maintaining up-to-date technical knowledge are key strategies for managing these challenges. Collaborating closely with other IT team members and end-users also helps ensure issues are resolved efficiently and that employees are empowered to use technology effectively within the organization.

What is the difference between Internal IT Support vs Help Desk Technician?

AspectInternal IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Help Desk certifications
Work EnvironmentIn-house, corporate offices, IT departmentsHelp desk, remote support, call centers
Employer & IndustryBusinesses, government agencies, large organizationsIT service providers, support centers, tech companies

Internal IT Support and Help Desk Technicians both require similar certifications and work in technical support roles. However, Internal IT Support typically works within a company's internal IT department, handling a broader range of technical issues on-site. Help Desk Technicians often provide remote support, focusing on troubleshooting user issues via phone or ticket systems. Both roles are essential in maintaining IT operations, but their work environments and scope differ slightly.

What are popular job titles related to Internal It Support jobs in Ohio?

For Internal It Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Internal It Support jobs in Ohio look for?

The top searched job categories for Internal It Support jobs in Ohio are:

Internal It Support jobs near you
Infographic showing various Internal It Support job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,572 per year, or $23.8 per hour.

IT Support Technician

TOTAL ID SOLUTIONS INC

Wickliffe, OH

$36K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 18 days ago

Job description

Seeking an IT Support Technician to join our current support team. The support team is responsible for supporting the end users of various applications including software and hardware solutions that are sold by Total ID Solutions. As a teammate, you will work closely with the IT Staff, President, Sales Team, and office support staff. This individual can help implement the future direction of solutions sold by Total ID Solution and continued migration to leading edge technology across current and future products for the Print to Plastic Industry. This opportunity is available due to the rapid growth and expansion of the company and its internal IT Department. This role is a full-time exempt salaried position based in Wickliffe, Ohio. Telecommuting or remote arrangements will not be considered.

Essential Job Functions:

  • Develop and promote the overall vision, goals, objectives, and policies for the Technical Support team in-line with the IT Department’s direction
  • Work with other departments within the company to provide world class solutions to support the business
  • Critically evaluate requests that impact systems and ensure sufficient end-to-end process understanding before making decisions and changes
  • Assist in the problem-solving and technical solutions for projects of basic to moderate complexity
  • Work independently and collaboratively with end users and/or technical staff in defining strategic solutions
  • Provide necessary technical documentation for internal use
  • Lead and assist the gathering of end user requirements

Qualifications:

  • BS/BA in Computer Science, Management Information Systems (MIS), or related IT degree is preferred, but not required
  • IT and business/industry work experience preferred but not required
  • Highly skilled in phone and customer service with end user support.
  • Experience in managing small cross-functional teams and projects with the ability to influence senior level management and present to the end-user.
  • Experience using Microsoft technologies including SQL Server Management Studio, .NET Framework (4.5 or later), knowledge of MS Excel, MS Access and other databases.
  • Access Control implementation and knowledge preferred
  • Past use of Javascript and/or Python scripting preferred
  • Demonstrated ability to manage complex business strategy and technology projects as well as develop successful solutions to multi-faceted issues as they arise
  • Strong visionary skills and creativity a must
  • Excellent verbal, written, and presentation skills, including writing technical documentation, specifications, procedures, and process flows

Please send resume with cover letter when responding.

Company Description

One of the leaders in the Identification/Security industry. Owner has over 30 years in the industry.