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Internal It Support Jobs in Ohio (NOW HIRING)

Theuniversityunion

Supervisor, IT Support

Independence, OH · On-site

$80 - $100/hr

The Supervisor, IT Support position leads and supports the daily operations of the organization's technology environment, ensuring systems, networks, and applications run securely, efficiently, and ...

pepperconstruction

IT Support Specialist

Dublin, OH · On-site

IT Support Specialist We are seeking a detailoriented, customerfocused IT Support Specialist to provide technical support across our Microsoft 365 environment. This role is ideal for someone who ...

pepperconstruction

IT Support Specialist

Dublin, OH · On-site

IT Support Specialist We are seeking a detailoriented, customerfocused IT Support Specialist to provide technical support across our Microsoft 365 environment. This role is ideal for someone who ...

Qcells

IT Support Specialist

Highland, OH · On-site

Description Title: IT Support Specialist Department: Business Support Team Location: Cleveland, Ohio Supervisor: Sr.IT Manager FLSA Status: Non- Exempt Position Status: Full Time Work Status (Remote ...

Qcells

IT Support Specialist

Highland Hills, OH · Hybrid

Description Title: IT Support Specialist Department: Business Support Team Location: Cleveland, Ohio Supervisor: Sr.IT Manager FLSA Status: Non-Exempt Position Status: Full Time Work Status (Remote ...

Revel Staffing

IT Support Supervisor

Sandusky, OH · On-site

$60 - $80/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands‑on ...

Rocky Brands, Inc.

IT Support Analyst

Nelsonville, OH

$22/hr

Act as second level support for IT Support Technicians. * Produce/Support Virtual Meetings * Perform off-site hardware upgrades when applicable. * Perform software and application installations and ...

Revel Staffing

IT Support Supervisor

Sandusky, OH · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

Hocking College

IT Support Analyst

Nelsonville, OH · On-site

$22/hr

Act as second level support for IT Support Technicians. * Produce/Support Virtual Meetings * Perform off-site hardware upgrades when applicable. * Perform software and application installations and ...

Drive

IT Support Specialist

Bellevue, OH · On-site

We are seeking a knowledgeable IT Support Specialist to join our team in Bellevue, OH. The ideal candidate will be responsible for providing technical assistance and support to our manufacturing team ...

Rokky Brands

IT Support Analyst

Nelsonville, OH · On-site

$22/hr

Act as second level support for IT Support Technicians. * Produce/Support Virtual Meetings * Perform off-site hardware upgrades when applicable. * Perform software and application installations and ...

Gregory Industries, Inc.

IT Support Technician

Canton, OH · On-site

$20 - $27.50/hr

Job Summary : Gregory Industries, Inc. is seeking an IT Support Technician to join their energetic IT team supporting a multi-site manufacturing and office environment. The role involves ...

CSafe Global Group

IT Support Analyst

Monroe, OH · On-site

$60 - $80/hr

Serve as the first point of contact for end user IT support requests via ticketing system, phone, or in person, responding to incidents throughout the day as they arise * Provide desk-side support ...

Pepper Construction

IT Support Specialist

Dublin, OH · On-site

We pride ourselves on being a trusted partner, dedicated to performance at every stage of the project. IT Support Specialist We are seeking a detail-oriented, customer-focused IT Support Specialist ...

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Showing results 21-40

All JobsInternal It Support JobsInternal It Support Jobs in Ohio

Internal It Support information

See Ohio salary details

$13

$23

$35

How much do internal it support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for internal it support in Ohio is $23.83, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $26.97 per hour, depending on experience, location, and employer.

What is an internal IT support?

Internal IT Support professionals are responsible for assisting an organization's employees with technical issues related to computer systems, software, and networks. They troubleshoot problems, install and configure hardware and software, and ensure that technology runs smoothly within the company. Their goal is to minimize downtime and help staff work efficiently by resolving technical issues quickly. Internal IT Support staff often work as part of a team and may provide both remote and on-site assistance. They also play a key role in maintaining IT security and implementing updates.

What are the key skills and qualifications needed to thrive as an internal IT support specialist?

To thrive as an Internal IT Support specialist, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and typically a degree in IT or relevant certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and enterprise software like Active Directory is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure rapid issue resolution, minimize downtime, and support seamless business operations.

What are some typical challenges faced by internal IT support professionals, and how can they effectively manage them?

Internal IT Support professionals often encounter challenges such as handling a high volume of support requests, troubleshooting diverse technical issues, and managing user expectations under tight deadlines. Effective prioritization, clear communication, and maintaining up-to-date technical knowledge are key strategies for managing these challenges. Collaborating closely with other IT team members and end-users also helps ensure issues are resolved efficiently and that employees are empowered to use technology effectively within the organization.

What is the difference between Internal IT Support vs Help Desk Technician?

AspectInternal IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Help Desk certifications
Work EnvironmentIn-house, corporate offices, IT departmentsHelp desk, remote support, call centers
Employer & IndustryBusinesses, government agencies, large organizationsIT service providers, support centers, tech companies

Internal IT Support and Help Desk Technicians both require similar certifications and work in technical support roles. However, Internal IT Support typically works within a company's internal IT department, handling a broader range of technical issues on-site. Help Desk Technicians often provide remote support, focusing on troubleshooting user issues via phone or ticket systems. Both roles are essential in maintaining IT operations, but their work environments and scope differ slightly.

What are popular job titles related to Internal It Support jobs in Ohio?

For Internal It Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Internal It Support jobs in Ohio look for?

The top searched job categories for Internal It Support jobs in Ohio are:

Internal It Support jobs near you
Infographic showing various Internal It Support job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, and 7% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $49,572 per year, or $23.8 per hour.

Supervisor, IT Support

Theuniversityunion

Independence, OH • On-site

$80 - $100/hr

Other

Posted 14 days ago

Key responsibilities

  • Supervise and manage the IT Support department, including hiring, training, and evaluating IT staff.

  • Develop and implement IT Support policies and best practice guidelines.

  • Monitor tickets and ticket progress within the IT Service Desk system.

Job description

  • Location 6200 Oak Tree Blvd S,Suite 300,Independence, OH, 44131,United States
ABOUT THE COMPANY:

Bluebird Fiber is a premier fiber telecommunications provider of internet, data transport, and other services to carriers, businesses, schools, hospitals, and other enterprises in the Midwest. To learn more, please visit bluebirdfiber.com .

Join an amazing team of telecommunication professionals! Bluebird is a dynamic growing company in need of an Supervisor, IT Support to be a part of a collaborative team. This is a full-time, benefit eligible position in our Kansas City Office. All of us at Bluebird work hard to meet objectives for the organization and live the mission and values of this growing company to meet a common goal. Check out this video that highlights our amazing company culture.

POSITION PURPOSE:

The Supervisor, IT Support position leads and supports the daily operations of the organization’s technology environment, ensuring systems, networks, and applications run securely, efficiently, and reliably. This role combines hands‑on technical expertise with strong leadership, guiding a team of IT professionals to deliver exceptional service, implement technology solutions, and maintain compliance with security and governance standards. This position is full-time and is located in Cleveland, OH or Kansas City, MO. On-Call duty is required.

Requirements

EDUCATION & EXPERIENCE:
  • Associate’s degree in a related field, such as, Computer Science (or relevant experience)
  • 3+ years in a desktop support role working with various types of PC and application issues
  • 1+ years in an IT Support supervisory role
  • Familiarity with printer hardware
  • Understanding of VMWare
  • Comprehensive knowledge of Microsoft 365 and Azure environments
  • Group Policy knowledge and practice
  • Active Directory knowledge and practice
  • Ability to quickly write reports, user instructions, and procedure manuals
  • The ability to lift and carry up to 35lbs.
SKILLS & ABILITIES:
  • Ability to mentor, coach and support direct reports.
  • Strong leadership skills and proven success managing diverse teams.
  • Ability to work in a professional and collaborative manner with all levels of employees.
  • Must be team oriented as well as able to work independently.
  • Must possess good reasoning abilities and sound judgment and be results and people oriented
  • Must have good organizational skills with attention to detail and the ability to prioritize and manage multiple tasks in a fluid, fast-paced environment.
  • Solid communication (written/verbal) and interpersonal skills; ability to communicate with diverse personalitiesacross various platforms and media (in-person and virtual).

Summary

Primary Responsibilities
  • Supervise and manage the IT Support department, including hiring, training, and evaluating IT staff.
  • Develop and implement IT Support policies and best practice guidelines.
  • Monitor tickets and ticket progress within the IT Service Desk system.
  • Provide guidance to team members regarding ticket handling and escalation policies.
  • Train and provide guidance to team members on technical issues.
  • Monitor team performance and report on Service Desk related KPI’s.
  • Maintain and manage inventory of IT assets and equipment.
  • First level of support for maintenance and deployment of end user computer systems.
  • Works closely with other technical teams and IT team members to resolve hardware and software related issues.
  • Maintains deep technical knowledge of multiple technologies, including, but not limited to M365, Azure, AWS, VMWare, Cisco, and Juniper.

Bluebird is an equal opportunity employer.

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