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How much do intermediary jobs pay per year?

As of Aug 14, 2026, the average yearly pay for intermediary in the United States is $52,500.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the main challenges faced by intermediaries, and how can they be overcome?

Intermediaries often encounter challenges such as managing conflicting interests, tight negotiation deadlines, and maintaining neutrality between parties. To overcome these, successful professionals rely on clear communication, strong organizational skills, and ongoing training in industry best practices. Building a reputation for fairness and transparency also helps in earning the trust of clients. Most intermediaries work in dynamic, fast-paced environments where adaptability and problem-solving are key to effectively resolving disputes and facilitating successful outcomes.

What are the key skills and qualifications needed to thrive as an intermediary, and why are they important?

To thrive as an Intermediary, you need strong negotiation, communication, and problem-solving skills, often backed by relevant industry experience or education such as a degree in business, finance, or a related field. Familiarity with customer relationship management (CRM) software and, in certain sectors, professional certifications (like real estate or insurance licenses) can be important. High emotional intelligence, active listening, and the ability to build trustful relationships are standout soft skills for this position. These competencies are crucial because intermediaries must effectively facilitate agreements, resolve conflicts, and ensure smooth transactions between parties.

What is an intermediary?

An Intermediary acts as a middleman between parties to facilitate agreements, negotiations, or transactions. They work in various industries such as finance, insurance, and legal services, helping clients navigate complex processes. Their role often involves communication, problem-solving, and ensuring that both parties understand terms and obligations. Strong interpersonal skills and industry knowledge are essential for success in this role.

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Intermediary jobs near you
Infographic showing various Intermediary job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 90% Full Time, 6% Part Time, and 3% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $52,500 per year, or $25.2 per hour.

Divisional Sales Manager, Intermediary

Northern Trust

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Northern Trust rating

8.2

Company rating: 8.2 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
As the Divisional Sales Manager (Intermediary) - Wealth Client Group (WCG), you will you will lead all aspects of the Senior Market Leaders (SMLs) within your division of the Intermediary sales effort including, but not limited to: supervision, recruitment, and training in an effort to drive net organic revenue growth in the Intermediary channel.
You will oversee, supervise, manage and develop regional sales team. You will partner with the WCG Leadership group to support the firm's sales and service initiatives, ensuring the regional sales team has the appropriate levels of knowledge, service, professionalism and activity. You will supervise and conduct performance reviews, manage career development processes, and disciplinary actions to ensure the division meets and exceeds their sales goals.
PRIMARY DUTIES:
  • Supervise members of the sales team assuring appropriate levels of knowledge, service and activity.
  • Set expectations, implement activity standards and monitor call activity, including inbound, outbound and campaign-focused calls.
  • Partner with National Sales Manager and WCG Leadership to design and implement distribution strategy.
  • Spearhead training effort to develop selling skills, professionalism and effectiveness.
  • Partner effectively to deploy business intelligence, sales analytics, and new technologies (including AI capabilities, CRM system, telephone system, etc.) to continuously improve and evolve.
  • Ensure external wholesaling team (SMLs) partner effectively within WCG, and especially with their respective internal wholesalers (Market Associates), to achieve our collective goals.
  • Organize all aspects of recruiting for your division (SMLs), partnering with National Sales Manager and NTAM's internal Recruiting team.
  • Attend industry conferences/events to directly engage with our clients and prospects, as well as, observe and evaluate your direct reports.
  • Identify implementation opportunities and marketing/collateral needs, that will help drive adoption and usage of NTAM's capabilities.
  • Report weekly activities, accomplishments, and opportunities through the Salesforce.com CRM, as well as, interact on a consistent bases with WCG leadership.
  • Be a contributing member of a team that thrives on partnership, innovation, and execution.
  • Manage division's T&E budgets
  • Travel to observe and coach your SMLs at least twice a year with a goal of four times a year
REQUIRED EXPERIENCE/KNOWLEDGE:
  • BA/BS degree required
  • NASD Series 7, 24, 63 and 65 required
  • MBA, CIMA, CFP and/or CFA certification preferred
  • 10+ years of intermediary experience with an established ETF, mutual fund, SMA, etc. distributor
  • 3+ years of management experience, preferably with an established ETF, mutual fund, SMA, etc. distributor
  • Proven understanding and implementation of competitive analytics and analysis and a high adoption rate to new technologies.
  • Exceptional verbal, written and sales presentation skills
  • High energy, motivated individual, commitment to excellence
  • Ability to work in a team environment is critical
  • Be present in Chicago HQ office on at least a quarterly basis (week at a time)
  • Clean U-4
Salary Range:
Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
Work Authorization
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust's history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com , or alternatively you can discuss your individual requirements with the recruiter you are working with.

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