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Interactive Intelligence Jobs (NOW HIRING)

Roam

Research Engineer

San Francisco, CA · On-site

$200K - $350K/yr

Define new benchmarks for fun, retention, and interactive intelligence in 3D worlds using behavioral data across thousands of environments. * Ship alongside a team that has already built products for ...

Roam

Engineering Intern

San Francisco, CA · On-site

$150/hr

Define new benchmarks for fun, retention, and interactive intelligence in 3D worlds using behavioral data across thousands of environments. * Ship alongside a team that has already built products for ...

AFL

Business Intelligence Co-Op

Duncan, SC · On-site

... interactive dashboards for key decision makers. All report and dashboard creation will be done ... Intelligence Suite. For Co-ops: * Currently pursuing a Bachelor's degree in Computer Science ...

City of Foley

Criminal Intelligence Specialist

Foley, AL · On-site

$45K - $72K/yr

Reports to the Commander/Criminal Intelligence Division. Essential Functions Extracts data from the ... Designs, deploys, and maintains interactive data-driven applications such as maps, dashboards ...

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All JobsInteractive Intelligence Jobs

Interactive Intelligence information

See salary details

$45.5K

$104.6K

$144K

How much do interactive intelligence jobs pay per year?

As of Jul 22, 2026, the average yearly pay for interactive intelligence in the United States is $104,643.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,000.00 and $118,500.00 per year, depending on experience, location, and employer.

What is an Interactive Intelligence job?

An Interactive Intelligence job typically refers to roles at or related to the company Interactive Intelligence, which specialized in providing software and cloud services for customer engagement, communications, and collaboration. Employees in these roles often work on developing, implementing, or supporting solutions such as call center software, unified communications, and cloud contact center platforms. After being acquired by Genesys in 2016, many former Interactive Intelligence roles now focus on similar technologies within Genesys' product suite. These jobs usually require skills in software development, customer support, or IT project management, and involve working with businesses to improve their customer interaction systems.

What are the key skills and qualifications needed to thrive as an Interactive Intelligence Engineer, and why are they important?

To thrive as an Interactive Intelligence Engineer, you need a solid background in computer science, telephony systems, and experience with Interactive Intelligence (now Genesys) platforms, often supported by relevant degrees or certifications. Familiarity with tools like Genesys PureConnect, scripting languages, and CRM integrations is typically required. Strong problem-solving abilities, effective communication, and adaptability help engineers excel in collaborating with clients and resolving complex technical issues. These competencies are crucial for delivering reliable customer engagement solutions and ensuring system performance meets organizational needs.

What are some common challenges faced by professionals working in Interactive Intelligence roles, and how can they be addressed?

Professionals in Interactive Intelligence roles often encounter challenges such as integrating complex AI-driven solutions with existing systems, ensuring data accuracy, and maintaining real-time responsiveness. Collaboration with cross-functional teams—like software developers, data scientists, and user experience designers—is critical for overcoming these obstacles. Staying current with emerging technologies and best practices, as well as fostering clear communication between technical and non-technical stakeholders, can help address these challenges and lead to successful project outcomes.

What is the difference between Interactive Intelligence vs Customer Service Representative?

AspectInteractive IntelligenceCustomer Service Representative
Required CredentialsTypically a degree in communications, IT, or related field; certifications in contact center softwareHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, technical support, or IT departmentsCustomer service centers, retail, or call centers
Employer & Industry UsageTech companies, contact centers, IT service providersRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentUnderstanding technical roles in contact centersCustomer interaction and support roles

Interactive Intelligence professionals focus on managing and implementing contact center technology and software, often requiring technical skills and certifications. Customer Service Representatives primarily handle customer interactions, providing support and information. While both roles are involved in customer communication, their responsibilities, skills, and work environments differ significantly.

More about Interactive Intelligence jobs
What states have the most Interactive Intelligence jobs? States with the most job openings for Interactive Intelligence jobs include:
What job categories do people searching Interactive Intelligence jobs look for? The top searched job categories for Interactive Intelligence jobs are:
Interactive Intelligence jobs near you
Infographic showing various Interactive Intelligence job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $104,643 per year, or $50.3 per hour.
Research Engineer

Research Engineer

Roam

San Francisco, CA • On-site

$200K - $350K/yr

Full-time

Re-posted 6 days ago

Job description

About Roam
Roam is an Applied AI lab building World Models for highly retentive 3D environments. We're lifting models from the 2D plane of pixels into the full dimensionality of interactive worlds. Our work spans everything required to perceive, reason about, and create in 3D, with applications across simulation, design, and play.
Our first focus is gaming: 3D environment generation and understanding for interactive entertainment, technology that enables millions of people to explore, create, and share highly engaging worlds together.
Similar to how TikTok turned everyone into a creator through easy-to-use tools, we will let everyone turn their ideas into games without needing any technical skills.
Since founding earlier this year, we have:
  • Locked in 1,000+ gaming & livestream creators (100 K-10 M followers each) who will launch Roam games to an aggregate reach of 250 M+ fans.
  • Assembled a 12 person applied AI team spanning Ex-Moonshot (post-training & agents, diffusion model training), second-time technical founders, engineers that made 100+ games for Voodoo, Supersonic, Sidemen and built mobile apps from 0-2M DAUs.
  • Raised an unannounced round from investors behind Google Deepmind, Bytedance, Anduril, Together AI and Polymarket, angels from OpenAI, Anthropic, xAI, Deepmind, Cognition, & large content creators.
  • Acquired a consumer product studio with 11.5M+ downloads.

About the Role:
You'll work at the intersection of applied AI and large-scale systems, focusing on world generation pipelines, data-efficient training methods, and inference-time optimization for real-time generation. Your work will enable everyone make, play and monetize highly engaging games & 3D environments. Our current research spans:
  • Distributed multi-agent orchestration systems for coordinated world synthesis, spanning terrain generation, asset population, and behavior trees
  • Reinforcement learning pipelines for adaptive, open-ended game generation with hierarchical action spaces and dynamic difficulty adjustment
  • Agentic codegen & diffusion-based tooling for creating studio quality simulated environments

We're looking for engineers who have:
  • Strong software fundamentals and comfort switching between production systems and research
  • Experience building or training large multimodal or agentic systems
  • Familiarity with distributed training, data curation, or large-scale vision/3D pipelines at scale
  • Bonus: Have worked on generative vision, world models, or RL systems.

Strong candidates may also have:
  • Experience training or fine-tuning diffusion or other generative vision models.
  • Prior work in robotics, multi-agent systems, or simulation-based RL.
  • Familiarity with game engines or 3D simulation frameworks as experimental testbeds.

Compensation:
  • Base salary of $200,000 - $350,000, + $165,750- $353,250 equity and benefits.
  • Free housing, food, and transportation.
  • Visa Sponsorship & relocation support.

Growth Opportunity
You'll join a mission-driven team working at the frontier of AI world generation. We're HQ'd in SF and currently work in an intense 996. In this role, you'll have the opportunity to:
  • Own large parts of Roam's core generation and simulation stack spanning from multimodal data pipelines to agent orchestration and engagement modeling.
  • Define new benchmarks for fun, retention, and interactive intelligence in 3D worlds using behavioral data across thousands of environments.
  • Ship alongside a team that has already built products for 13M+ users, with 1000+ large creators ready to deploy our technology.

If you're excited to move fast, build at the edge of what's possible, and help define how AI inhabits 3D worlds, let's talk.

Apply