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Interactive Intelligence Jobs (NOW HIRING)

Roam

Engineering Intern

San Francisco, CA · On-site

$150/hr

Define new benchmarks for fun, retention, and interactive intelligence in 3D worlds using behavioral data across thousands of environments. * Ship alongside a team that has already built products for ...

Lamons

Business Intelligence Analyst

Houston, TX · On-site

Job Summary The Business Intelligence Analyst designs, develops, and maintains business ... Design, develop, and maintain interactive dashboards, reports, and visualizations using Tableau.

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Interactive Intelligence information

See salary details

$45.5K

$104.6K

$144K

How much do interactive intelligence jobs pay per year?

As of Sep 2, 2026, the average yearly pay for interactive intelligence in the United States is $104,643.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,000.00 and $118,500.00 per year, depending on experience, location, and employer.

What is an interactive intelligence?

An Interactive Intelligence job typically refers to roles at or related to the company Interactive Intelligence, which specialized in providing software and cloud services for customer engagement, communications, and collaboration. Employees in these roles often work on developing, implementing, or supporting solutions such as call center software, unified communications, and cloud contact center platforms. After being acquired by Genesys in 2016, many former Interactive Intelligence roles now focus on similar technologies within Genesys' product suite. These jobs usually require skills in software development, customer support, or IT project management, and involve working with businesses to improve their customer interaction systems.

What are some common challenges faced by professionals working in interactive intelligence roles, and how can they be addressed?

Professionals in Interactive Intelligence roles often encounter challenges such as integrating complex AI-driven solutions with existing systems, ensuring data accuracy, and maintaining real-time responsiveness. Collaboration with cross-functional teams—like software developers, data scientists, and user experience designers—is critical for overcoming these obstacles. Staying current with emerging technologies and best practices, as well as fostering clear communication between technical and non-technical stakeholders, can help address these challenges and lead to successful project outcomes.

What are the key skills and qualifications needed to thrive as an interactive intelligence engineer, and why are they important?

To thrive as an Interactive Intelligence Engineer, you need a solid background in computer science, telephony systems, and experience with Interactive Intelligence (now Genesys) platforms, often supported by relevant degrees or certifications. Familiarity with tools like Genesys PureConnect, scripting languages, and CRM integrations is typically required. Strong problem-solving abilities, effective communication, and adaptability help engineers excel in collaborating with clients and resolving complex technical issues. These competencies are crucial for delivering reliable customer engagement solutions and ensuring system performance meets organizational needs.

What is the difference between Interactive Intelligence vs Customer Service Representative?

AspectInteractive IntelligenceCustomer Service Representative
Required CredentialsTypically a degree in communications, IT, or related field; certifications in contact center softwareHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, technical support, or IT departmentsCustomer service centers, retail, or call centers
Employer & Industry UsageTech companies, contact centers, IT service providersRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentUnderstanding technical roles in contact centersCustomer interaction and support roles

Interactive Intelligence professionals focus on managing and implementing contact center technology and software, often requiring technical skills and certifications. Customer Service Representatives primarily handle customer interactions, providing support and information. While both roles are involved in customer communication, their responsibilities, skills, and work environments differ significantly.

More about Interactive Intelligence jobs

What states have the most Interactive Intelligence jobs?

States with the most job openings for Interactive Intelligence jobs include:

What job categories do people searching Interactive Intelligence jobs look for?

The top searched job categories for Interactive Intelligence jobs are:

Interactive Intelligence jobs near you
Infographic showing various Interactive Intelligence job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $104,643 per year, or $50.3 per hour.

Engineering Intern

Roam

San Francisco, CA • On-site

$150/hr

Full-time

Re-posted 18 days ago

Job description

About Roam
Roam is an Applied AI lab building World Models for highly retentive 3D environments. We're lifting models from the 2D plane of pixels into the full dimensionality of interactive worlds. Our work spans everything required to perceive, reason about, and create in 3D, with applications across simulation, design, and play.
Our first focus is gaming: 3D environment generation and understanding for interactive entertainment, technology that enables millions of people to explore, create, and share highly engaging worlds together.
Similar to how TikTok turned everyone into a creator through easy-to-use tools, we will let everyone turn their ideas into games without needing any technical skills.
Since founding earlier this year, we have:
  • Locked in 1,000+ gaming & livestream creators (100 K-10 M followers each) who will launch Roam games to an aggregate reach of 250 M+ fans.
  • Assembled a 12 person applied AI team spanning ByteDance Seed, Nous Research, OpenCSG, NASA (multi-agent workflows, world simulation), second-time technical founders, engineers that shipped 100+ games for Voodoo and Supersonic and built mobile apps from 0-2M DAUs.
  • Raised an unannounced round from investors behind Google Deepmind, Bytedance, Anduril, Together AI and Polymarket, founders & large content creators.
  • Acquired a consumer product studio with 11.5M+ downloads.

About the Role:
You'll work at the intersection of applied AI and large-scale systems, focusing on world generation pipelines, data-efficient training methods, and inference-time optimization for real-time generation. Your work will enable everyone make, play and monetize highly engaging games & 3D environments. This will include:
  • Architect and implement game generation pipelines powered by LLMs and advanced agentic chains
  • Optimize game iteration cycles, model accuracy, and generation speed across mobile and cloud stacks
  • Scale the product
  • Build feedback loops that learn from player & self-play actions to auto-test and improve games in real time
  • Deliver context-aware creation via multi-turn dialogue and fine-grained parameter control

We're looking for engineers who have:
  1. Built & scaled products with agents: Orchestrated multi-agent tool-calling with memory and planning, shipped to real users with live evals, tracing/observability.
  2. Ran LLM post-training: Curated clean preference data, automated data pipelines, and built eval harnesses.
  3. Built fast growing products: solo or with a friend launched products that grew to 1000s of users. Owned onboarding and growth loops and drove retention.
  4. Worked on GPU optimization & CUDA kernels: and similar.

Responsibilities:
  • Architect and implement game generation pipelines powered by LLMs and advanced agentic chains
  • Optimize game iteration cycles, model accuracy, and generation speed across mobile and cloud stacks
  • Scale the product
  • Build feedback loops that learn from player & self-play actions to auto-test and improve games in real time
  • Deliver context-aware creation via multi-turn dialogue and fine-grained parameter control

Strong candidates may also have:
  • Significant experience in software engineering and applied AI
  • 1+ year full time experience at a hypergrowth startup

Compensation:
  • $150 an hour. Successful candidates might be offered a Full Time offer.
  • Free housing, food, and transportation.

Growth Opportunity
You'll join a mission-driven team working at the frontier of AI world generation. We're HQ'd in SF and currently work all week around. In this role, you'll have the opportunity to:
  • Own large parts of Roam's core generation and simulation stack spanning from multimodal data pipelines to agent orchestration and engagement modeling.
  • Define new benchmarks for fun, retention, and interactive intelligence in 3D worlds using behavioral data across thousands of environments.
  • Ship alongside a team that has already built products for 13M+ users, with 1000+ large creators ready to deploy our technology.

If you're excited to move fast, build at the edge of what's possible, and help define how AI inhabits 3D worlds, let's talk.

Apply