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Interactive Intelligence Jobs (NOW HIRING)

AFL

Business Intelligence Co-Op

Duncan, SC · On-site

... interactive dashboards for key decision makers. All report and dashboard creation will be done ... Intelligence Suite. For Co-ops: * Currently pursuing a Bachelor's degree in Computer Science ...

City of Foley

Criminal Intelligence Specialist

Foley, AL · On-site

$45K - $72K/yr

Reports to the Commander/Criminal Intelligence Division. Essential Functions Extracts data from the ... Designs, deploys, and maintains interactive data-driven applications such as maps, dashboards ...

LHH US

Business Intelligence Engineer

San Francisco, CA · On-site

$100K - $140K/yr

The ideal candidate will have experience building reports and dashboards, developing interactive ... Strong experience developing business intelligence reports and dashboards. * Experience with modern ...

Robert Half

Business Intelligence (BI) Engineer

Miami, FL · On-site

$140K - $160K/yr

Develop interactive Power BI dashboards and reporting frameworks that convert raw business data ... Assess existing business intelligence processes and recommend improvements that strengthen ...

LHH US

Business Intelligence Engineer

San Francisco, CA

$100K - $140K/yr

The ideal candidate will have experience building reports and dashboards, developing interactive ... Strong experience developing business intelligence reports and dashboards. * Experience with modern ...

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Showing results 21-40

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Interactive Intelligence information

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$45.5K

$104.6K

$144K

How much do interactive intelligence jobs pay per year?

As of Aug 12, 2026, the average yearly pay for interactive intelligence in the United States is $104,643.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,000.00 and $118,500.00 per year, depending on experience, location, and employer.

What is an interactive intelligence?

An Interactive Intelligence job typically refers to roles at or related to the company Interactive Intelligence, which specialized in providing software and cloud services for customer engagement, communications, and collaboration. Employees in these roles often work on developing, implementing, or supporting solutions such as call center software, unified communications, and cloud contact center platforms. After being acquired by Genesys in 2016, many former Interactive Intelligence roles now focus on similar technologies within Genesys' product suite. These jobs usually require skills in software development, customer support, or IT project management, and involve working with businesses to improve their customer interaction systems.

What are the key skills and qualifications needed to thrive as an interactive intelligence engineer, and why are they important?

To thrive as an Interactive Intelligence Engineer, you need a solid background in computer science, telephony systems, and experience with Interactive Intelligence (now Genesys) platforms, often supported by relevant degrees or certifications. Familiarity with tools like Genesys PureConnect, scripting languages, and CRM integrations is typically required. Strong problem-solving abilities, effective communication, and adaptability help engineers excel in collaborating with clients and resolving complex technical issues. These competencies are crucial for delivering reliable customer engagement solutions and ensuring system performance meets organizational needs.

What are some common challenges faced by professionals working in interactive intelligence roles, and how can they be addressed?

Professionals in Interactive Intelligence roles often encounter challenges such as integrating complex AI-driven solutions with existing systems, ensuring data accuracy, and maintaining real-time responsiveness. Collaboration with cross-functional teams—like software developers, data scientists, and user experience designers—is critical for overcoming these obstacles. Staying current with emerging technologies and best practices, as well as fostering clear communication between technical and non-technical stakeholders, can help address these challenges and lead to successful project outcomes.

What is the difference between Interactive Intelligence vs Customer Service Representative?

AspectInteractive IntelligenceCustomer Service Representative
Required CredentialsTypically a degree in communications, IT, or related field; certifications in contact center softwareHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, technical support, or IT departmentsCustomer service centers, retail, or call centers
Employer & Industry UsageTech companies, contact centers, IT service providersRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentUnderstanding technical roles in contact centersCustomer interaction and support roles

Interactive Intelligence professionals focus on managing and implementing contact center technology and software, often requiring technical skills and certifications. Customer Service Representatives primarily handle customer interactions, providing support and information. While both roles are involved in customer communication, their responsibilities, skills, and work environments differ significantly.

More about Interactive Intelligence jobs
What states have the most Interactive Intelligence jobs? States with the most job openings for Interactive Intelligence jobs include:
What job categories do people searching Interactive Intelligence jobs look for? The top searched job categories for Interactive Intelligence jobs are:
Interactive Intelligence jobs near you
Infographic showing various Interactive Intelligence job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $104,643 per year, or $50.3 per hour.

Threat Intelligence Engineer

Take-Two Interactive Software, Inc.

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 2 days ago

New

Job description

WHO WE ARE
Headquartered in New York City, Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. We develop and publish products principally through Rockstar Games, 2K, and Zynga. Our products are designed for console gaming systems, PC, and mobile, including smartphones and tablets. We deliver our products through physical retail, digital download, online platforms, and cloud streaming services. The Company's common stock is publicly traded on NASDAQ under the symbol TTWO. For more corporate and product information please visit our website at http://www.take2games.com.
While our offices (physical and virtual) are casual and inviting, we are deeply committed to our core tenets of creativity, innovation and efficiency, and individual and team development opportunities. Our industry and business are continually evolving and fast-paced, providing numerous opportunities to learn and hone your skills. We work hard, but we also like to have fun and believe that we provide a great place to come to work each day to pursue your passions.
THE CHALLENGE
We are looking for a Threat Intelligence Engineer. In this role, you will be on the front lines of our defense, helping to operationalize intelligence and build engineering solutions to counter emerging security threats. You'll work closely with various security and technology teams to integrate threat data into our security infrastructure, strengthening our defenses and protecting our organization. Your hands-on expertise will directly contribute to safeguarding Take-Two and its labels' systems, networks, and data. You will work with Take-Two's Information Security teams, reporting to the Director of Threat Intelligence.
WHAT YOU'LL TAKE ON
  • Threat Intelligence Operations: Support the day-to-day operations of the cyber threat intelligence (CTI) program by managing threat feeds, parsing indicators of compromise (IOCs), and ensuring data quality across our platforms.
  • Threat Analysis & Engineering: Analyze emerging threats and adversary tactics, techniques, and procedures (TTPs) to help engineer robust detection and prevention mechanisms.
  • Enhance Our Security Posture: Collaborate with our Global Security Operations Center (GSOC), Detection Engineering, and Incident Response teams to ingest and operationalize threat intelligence into our SIEM, EDR, and firewalls.
  • Automation & Integration: Build and maintain API integrations, scripts, and playbooks to automate indicator ingestion, correlation, and dissemination across security platforms.
  • Security Infrastructure Support: Assist in the deployment, configuration, maintenance, and tuning of our Threat Intelligence Platforms (TIP) and related security engineering tools.
  • Produce Actionable Reporting: Assist in generating timely intelligence alerts, briefs, and tactical reports for technical teams to provide context around active threats.

WHAT YOU BRING
  • Experience: 2-4 years of experience in cybersecurity, with at least 1-2 years focused on threat intelligence, security engineering, or security operations (SOC).
  • Technical Expertise: A solid understanding of network fundamentals, operating system internals, common attack vectors, and the general cyber threat landscape.
  • Engineering Mindset: Experience working with APIs, data formats (JSON, XML, STIX/TAXII), and systems integration to streamline security workflows.
  • Analytical Skills: The ability to analyze data from various sources (e.g., open-source intelligence, technical reports, internal logs) to draw technical conclusions and identify malicious activity.
  • Intelligence Framework Knowledge: Familiarity with common threat intelligence and security frameworks like MITRE ATT&CK and the Cyber Kill Chain.
  • Communication Skills: Strong written and verbal communication skills, with the ability to document engineering processes and communicate threat findings clearly.
  • Tool Proficiency: Hands-on experience with security information and event management (SIEM) systems, threat intelligence platforms (TIPs), or EDR solutions.

Great to Have
  • Scripting Skills: Proficiency in scripting languages (e.g., Python, PowerShell, or Bash) to automate data collection, API interactions, and analysis tasks.
  • Certifications: Relevant industry certifications such as CompTIA Security+/CySA+, GIAC (GSEC, GCTI), or similar intermediate credentials.
  • Cloud Experience: Familiarity with securing and monitoring cloud environments (AWS, Azure, or GCP).
  • Malware Familiarity: Basic understanding of malware analysis or reverse engineering concepts.

WHAT WE OFFER YOU
  • Great Company Culture. Ranked as one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
  • Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.
  • Work Hard, Play Hard. Our employees bond, blow-off steam, and flex some creative muscles - through corporate boot camp classes, company parties, game release events, monthly socials, and team challenges.
  • Benefits. Medical (HSA & FSA), dental, vision, 401(k) with company match, employee stock purchase plan, commuter benefits, in-house wellness program, broad learning & development opportunities, a charitable giving platform with company match and more!
  • Perks. Fitness allowance, employee discount programs, free games & events and stocked pantries.

Take-Two Interactive Software, Inc. ("T2") is proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment at T2 is based on substantive ability, objective qualifications, and work ethic - not an individual's race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.
Please be aware that Take-Two does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Take-Two also does not engage in any financial exchanges during the recruitment or onboarding process, and the Company will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scam or phishing exercise. Take-Two's in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a take2games.com email domain). If you need to report an issue or otherwise have questions, please contact Careers@take2games.com

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