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Interactive Intelligence Jobs in New York (NOW HIRING)

Interactive Brokers

Summer Internships 2027

Greenwich, CT · On-site

$16.75 - $21.50/hr

We look for individuals who are intellectually curious, collaborative, and motivated to contribute to technology that helps simplify and enhance access to global financial markets. Interactive ...

Interactive Brokers

Summer Internships 2027

Greenwich, CT

$16.75 - $21.50/hr

We look for individuals who are intellectually curious, collaborative, and motivated to contribute to technology that helps simplify and enhance access to global financial markets. Interactive ...

Interactive Brokers

Summer Internships 2027

Greenwich, CT · On-site

$16.75 - $21.50/hr

We look for individuals who are intellectually curious, collaborative, and motivated to contribute to technology that helps simplify and enhance access to global financial markets. Interactive ...

Interactive Brokers

Marketing Internships 2027

Greenwich, CT · On-site

$16.75 - $22.50/hr

We look for individuals who are intellectually curious, collaborative, and motivated to contribute to technology that helps simplify and enhance access to global financial markets. Interactive ...

Interactive Brokers

Marketing Internships 2027

Greenwich, CT · On-site

$16.75 - $22.50/hr

We look for individuals who are intellectually curious, collaborative, and motivated to contribute to technology that helps simplify and enhance access to global financial markets. Interactive ...

Interactive Brokers

Internal Auditor

Greenwich, CT · On-site

We look for individuals who are intellectually curious, collaborative, and motivated to contribute to technology that helps simplify and enhance access to global financial markets. Interactive ...

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Showing results 1-20

All JobsInteractive Intelligence JobsInteractive Intelligence Jobs in New York

Interactive Intelligence information

See New York salary details

$49.8K

$114.5K

$157.5K

How much do interactive intelligence jobs pay per year?

As of Sep 2, 2026, the average yearly pay for interactive intelligence in New York is $114,484.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,800.00 and $129,600.00 per year, depending on experience, location, and employer.

What is an interactive intelligence?

An Interactive Intelligence job typically refers to roles at or related to the company Interactive Intelligence, which specialized in providing software and cloud services for customer engagement, communications, and collaboration. Employees in these roles often work on developing, implementing, or supporting solutions such as call center software, unified communications, and cloud contact center platforms. After being acquired by Genesys in 2016, many former Interactive Intelligence roles now focus on similar technologies within Genesys' product suite. These jobs usually require skills in software development, customer support, or IT project management, and involve working with businesses to improve their customer interaction systems.

What are some common challenges faced by professionals working in interactive intelligence roles, and how can they be addressed?

Professionals in Interactive Intelligence roles often encounter challenges such as integrating complex AI-driven solutions with existing systems, ensuring data accuracy, and maintaining real-time responsiveness. Collaboration with cross-functional teams—like software developers, data scientists, and user experience designers—is critical for overcoming these obstacles. Staying current with emerging technologies and best practices, as well as fostering clear communication between technical and non-technical stakeholders, can help address these challenges and lead to successful project outcomes.

What are the key skills and qualifications needed to thrive as an interactive intelligence engineer, and why are they important?

To thrive as an Interactive Intelligence Engineer, you need a solid background in computer science, telephony systems, and experience with Interactive Intelligence (now Genesys) platforms, often supported by relevant degrees or certifications. Familiarity with tools like Genesys PureConnect, scripting languages, and CRM integrations is typically required. Strong problem-solving abilities, effective communication, and adaptability help engineers excel in collaborating with clients and resolving complex technical issues. These competencies are crucial for delivering reliable customer engagement solutions and ensuring system performance meets organizational needs.

What is the difference between Interactive Intelligence vs Customer Service Representative?

AspectInteractive IntelligenceCustomer Service Representative
Required CredentialsTypically a degree in communications, IT, or related field; certifications in contact center softwareHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, technical support, or IT departmentsCustomer service centers, retail, or call centers
Employer & Industry UsageTech companies, contact centers, IT service providersRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentUnderstanding technical roles in contact centersCustomer interaction and support roles

Interactive Intelligence professionals focus on managing and implementing contact center technology and software, often requiring technical skills and certifications. Customer Service Representatives primarily handle customer interactions, providing support and information. While both roles are involved in customer communication, their responsibilities, skills, and work environments differ significantly.

What are popular job titles related to Interactive Intelligence jobs in New York?

For Interactive Intelligence jobs in New York, the most frequently searched job titles are:

What job categories do people searching Interactive Intelligence jobs in New York look for?

The top searched job categories for Interactive Intelligence jobs in New York are:

Interactive Intelligence jobs near you
Infographic showing various Interactive Intelligence job openings in New York as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $114,484 per year, or $55 per hour.

Business Intelligence Analyst (JR229535)

ViziRecruiter,LLC.

Yonkers, NY • On-site

$80 - $100/hr

Other

Posted 14 days ago

Job description

Introduction To heal, to teach, to discover and to advance the health of the communities we serve. Overview

This position is responsible for development of business intelligence (BI) capabilities to support the operations of the Network Performance Group (NPG). This may include, but is not limited to, the creation of interactive dashboards, reports, simple analyses, managing data, creation of custom datasets, and needed documentation.

Responsibilities

The incumbent will provide critical functions needed to inform executive and clinical leaders on quality and patient safety, supporting performance improvement activities, research, and/or clinical operations.

Requirements
  • Bachelor's degree in Informatics, Epidemiology, Computer Science, Statistics or a related field. Required. Masters Preferred.
  • Proficiency with Power BI desktop and online service, including data modeling, Power Query and writing custom DAX expressions. Required.
  • Experience creating intuitive dashboards, interactive visual reports, scorecards etc. using Power BI or other visualization tool. Required.
  • Experience with data analysis in health care or related field. Required.
  • Strong ability to understand, categorize, and translate business/user requirements to functional technical requirements. Required.
  • Excellent interpersonal and writing skills. Required.
  • Ability to work as part of a highly collaborative team. Required.
  • Experience programming in SQL. Preferred.
  • Experience creating and managing complex dataflows. Preferred.
  • Experience with clinical coding systems (e.g., ICD-10, LOINC, CPT, etc.). Preferred.
  • Experience working with various types of health care data. Preferred.
  • Experience working with EPIC electronic medical record and related clinical databases. Preferred.
  • Experience implementing row level security on data and have an understanding of application security layer models in Power BI. Preferred.
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