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Interactive Intelligence Jobs in New York (NOW HIRING)

As a member of the Enterprise Reporting and Business Intelligence team, you will serve as a ... You will play an end-to-end role in developing intuitive and interactive dashboards to empower GLG ...

As a member of the Enterprise Reporting and Business Intelligence team, you will serve as a ... You will play an end-to-end role in developing intuitive and interactive dashboards to empower GLG ...

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Showing results 1-20

Interactive Intelligence information

See New York salary details

$49.8K

$114.5K

$157.5K

How much do interactive intelligence jobs pay per year?

As of Jul 27, 2026, the average yearly pay for interactive intelligence in New York is $114,484.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,800.00 and $129,600.00 per year, depending on experience, location, and employer.

What is an Interactive Intelligence job?

An Interactive Intelligence job typically refers to roles at or related to the company Interactive Intelligence, which specialized in providing software and cloud services for customer engagement, communications, and collaboration. Employees in these roles often work on developing, implementing, or supporting solutions such as call center software, unified communications, and cloud contact center platforms. After being acquired by Genesys in 2016, many former Interactive Intelligence roles now focus on similar technologies within Genesys' product suite. These jobs usually require skills in software development, customer support, or IT project management, and involve working with businesses to improve their customer interaction systems.

What are the key skills and qualifications needed to thrive as an Interactive Intelligence Engineer, and why are they important?

To thrive as an Interactive Intelligence Engineer, you need a solid background in computer science, telephony systems, and experience with Interactive Intelligence (now Genesys) platforms, often supported by relevant degrees or certifications. Familiarity with tools like Genesys PureConnect, scripting languages, and CRM integrations is typically required. Strong problem-solving abilities, effective communication, and adaptability help engineers excel in collaborating with clients and resolving complex technical issues. These competencies are crucial for delivering reliable customer engagement solutions and ensuring system performance meets organizational needs.

What are some common challenges faced by professionals working in Interactive Intelligence roles, and how can they be addressed?

Professionals in Interactive Intelligence roles often encounter challenges such as integrating complex AI-driven solutions with existing systems, ensuring data accuracy, and maintaining real-time responsiveness. Collaboration with cross-functional teams—like software developers, data scientists, and user experience designers—is critical for overcoming these obstacles. Staying current with emerging technologies and best practices, as well as fostering clear communication between technical and non-technical stakeholders, can help address these challenges and lead to successful project outcomes.

What is the difference between Interactive Intelligence vs Customer Service Representative?

AspectInteractive IntelligenceCustomer Service Representative
Required CredentialsTypically a degree in communications, IT, or related field; certifications in contact center softwareHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, technical support, or IT departmentsCustomer service centers, retail, or call centers
Employer & Industry UsageTech companies, contact centers, IT service providersRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentUnderstanding technical roles in contact centersCustomer interaction and support roles

Interactive Intelligence professionals focus on managing and implementing contact center technology and software, often requiring technical skills and certifications. Customer Service Representatives primarily handle customer interactions, providing support and information. While both roles are involved in customer communication, their responsibilities, skills, and work environments differ significantly.

What job categories do people searching Interactive Intelligence jobs in New York look for? The top searched job categories for Interactive Intelligence jobs in New York are:
Infographic showing various Interactive Intelligence job openings in New York as of July 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $114,484 per year, or $55 per hour.
Bloomberg Intelligence - North America REIT Analyst

Bloomberg Intelligence - North America REIT Analyst

Bloomberg LP

New York, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Bloomberg rating

9.4

Company rating: 9.4 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

12th of 245 rated software companies


Job description

Bloomberg Intelligence - North America REIT Analyst
Location
New York
Business Area
Research
Ref #
10052387
Description & Requirements
Bloomberg Intelligence (BI) delivers independent, data-driven research and interactive datasets integrated into the Bloomberg Terminal, helping investment professionals make decisions faster. BI combines analyst expertise with interactive data, proprietary models and emerging technologies, including AI and automation, to deliver faster, deeper and more differentiated research. With 500+ research professionals, BI provides company, credit, industry and strategy research across major global markets, covering 135+ industries and 2,000+ companies, including perspectives on company fundamentals as well as government policy, litigation and ESG. Our research and datasets are delivered through curated Terminal dashboards and interactive research decks, with underlying data typically one click away, drawing on proprietary Bloomberg sources and 600+ data contributors.
Bloomberg Intelligence is seeking a highly motivated Research Analyst to cover North American Real Estate companies, primarily Real Estate Investment Trusts (REITs). The role involves in-depth research on large and midsize companies, helping investors assess business models, competitive positioning and financial results. Analysts also consider the technology, regulation and economic forces shaping these companies and the broader Real Estate industry. They curate data into comprehensive dashboards that support research and give Bloomberg Terminal users a platform to view and analyze trends. This work gives trading and investment professionals deeper insight into where crucial industries stand today and where they may be heading next.
WHAT'S IN IT FOR YOU:
You will be part of a dynamic team of analysts that author company-specific, peer comparison and sector level analysis of trends within the North America Real Estate sector. You are entrusted to deliver high-quality and differentiated content while also curating our data offering.
WE'LL TRUST YOU TO:
- Leverage your knowledge of the Real Estate sector to actively create research on a regular basis.
- Monitor and interpret major company developments and identify macro themes and trends affecting the industries.
- Manage earnings cycle, including previews, reviews, and maintaining earnings models fueled by live Bloomberg data.
- Publish thematic content and collaborative reports within your team and alongside other global analysts and strategists in Bloomberg Intelligence.
- Regularly engage with clients, industry and market professionals, investor relations personnel, and senior management at target companies.
- Work with Global Data teams to ensure data completeness and quality control for existing and new data sets of target companies.
- Develop and manage relationships with internal stakeholders, including News, Research, Sales and Product.
YOU NEED TO HAVE:
- 6+ years of experience in Equity Research, specializing in the North America Real Estate (REITs) sector.
- Experience interpreting financial statements and performing quantitative financial analysis.
- Knowledge of sophisticated concepts, practices, and procedures of finance and accounting.
- Excellent verbal communication and presentation skills.
- Ability and willingness to integrate frontier technologies, including generative AI and automation, to improve research efficiency, quality, and data-driven analysis.
- Self-starter, independent thinker and collaborative team player.
- Strong organizational skills and capable of prioritizing multiple projects.
- Bachelor's degree or equivalent experience.
WE'D LOVE TO SEE:
- CFA designation and/or MBA degree, and/or graduate educational experience.
- Experience using Python and/or visualization tools (i.e Power BI, Tableau, or Qlik Sense).
- Previous work experience with the Bloomberg Terminal.
Salary Range = 150,000 - 210,000 USD Annual + Benefits + Bonus
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.
We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.
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About Bloomberg

Sourced by ZipRecruiter

Bloomberg runs on data. As the Data Management & Analytics team within Engineering, we support our organization's needs around managing data efficiently. The vision of the team is to build solutions that drive data quality, data dictionary, data stewardship, data lineage, reference, and master data management across various data domains (prospect, customer, vendor, material etc.). We partner with business teams across the organization in addressing their data needs and ultimately helping run business operations efficiently and make improved decisions.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1981