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Interactive Intelligence Jobs in New York (NOW HIRING)

Interactive Brokers

Internal Auditor

Greenwich, CT · On-site

We look for individuals who are intellectually curious, collaborative, and motivated to contribute to technology that helps simplify and enhance access to global financial markets. Interactive ...

Interactive Brokers

Internal Auditor

Greenwich, CT

We look for individuals who are intellectually curious, collaborative, and motivated to contribute to technology that helps simplify and enhance access to global financial markets. Interactive ...

Interactive Brokers

Senior Frontend Developer

Greenwich, CT · On-site

$129K - $169K/yr

We look for individuals who are intellectually curious, collaborative, and motivated to contribute to technology that helps simplify and enhance access to global financial markets. Interactive ...

Interactive Brokers

Senior Data Engineer

Greenwich, CT · On-site

$119K - $161K/yr

Interactive Brokers (IBKR) is one of the world's largest and most technologically advanced ... intellectually rigorous environment where data and analytics are at the core of every decision.

Interactive Brokers

Software Engineer III

Greenwich, CT · On-site

$64.50 - $86.75/hr

We look for individuals who are intellectually curious, collaborative, and motivated to contribute to technology that helps simplify and enhance access to global financial markets. Interactive ...

Interactive Brokers Group

Internal Auditor

Greenwich, CT · On-site

$70 - $95/hr

We look for individuals who are intellectually curious, collaborative, and motivated to contribute to technology that helps simplify and enhance access to global financial markets. Interactive ...

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Showing results 21-40

All JobsInteractive Intelligence JobsInteractive Intelligence Jobs in New York

Interactive Intelligence information

See New York salary details

$49.8K

$114.5K

$157.5K

How much do interactive intelligence jobs pay per year?

As of Sep 2, 2026, the average yearly pay for interactive intelligence in New York is $114,484.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,800.00 and $129,600.00 per year, depending on experience, location, and employer.

What is an interactive intelligence?

An Interactive Intelligence job typically refers to roles at or related to the company Interactive Intelligence, which specialized in providing software and cloud services for customer engagement, communications, and collaboration. Employees in these roles often work on developing, implementing, or supporting solutions such as call center software, unified communications, and cloud contact center platforms. After being acquired by Genesys in 2016, many former Interactive Intelligence roles now focus on similar technologies within Genesys' product suite. These jobs usually require skills in software development, customer support, or IT project management, and involve working with businesses to improve their customer interaction systems.

What are some common challenges faced by professionals working in interactive intelligence roles, and how can they be addressed?

Professionals in Interactive Intelligence roles often encounter challenges such as integrating complex AI-driven solutions with existing systems, ensuring data accuracy, and maintaining real-time responsiveness. Collaboration with cross-functional teams—like software developers, data scientists, and user experience designers—is critical for overcoming these obstacles. Staying current with emerging technologies and best practices, as well as fostering clear communication between technical and non-technical stakeholders, can help address these challenges and lead to successful project outcomes.

What are the key skills and qualifications needed to thrive as an interactive intelligence engineer, and why are they important?

To thrive as an Interactive Intelligence Engineer, you need a solid background in computer science, telephony systems, and experience with Interactive Intelligence (now Genesys) platforms, often supported by relevant degrees or certifications. Familiarity with tools like Genesys PureConnect, scripting languages, and CRM integrations is typically required. Strong problem-solving abilities, effective communication, and adaptability help engineers excel in collaborating with clients and resolving complex technical issues. These competencies are crucial for delivering reliable customer engagement solutions and ensuring system performance meets organizational needs.

What is the difference between Interactive Intelligence vs Customer Service Representative?

AspectInteractive IntelligenceCustomer Service Representative
Required CredentialsTypically a degree in communications, IT, or related field; certifications in contact center softwareHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, technical support, or IT departmentsCustomer service centers, retail, or call centers
Employer & Industry UsageTech companies, contact centers, IT service providersRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentUnderstanding technical roles in contact centersCustomer interaction and support roles

Interactive Intelligence professionals focus on managing and implementing contact center technology and software, often requiring technical skills and certifications. Customer Service Representatives primarily handle customer interactions, providing support and information. While both roles are involved in customer communication, their responsibilities, skills, and work environments differ significantly.

What are popular job titles related to Interactive Intelligence jobs in New York?

For Interactive Intelligence jobs in New York, the most frequently searched job titles are:

What job categories do people searching Interactive Intelligence jobs in New York look for?

The top searched job categories for Interactive Intelligence jobs in New York are:

Interactive Intelligence jobs near you
Infographic showing various Interactive Intelligence job openings in New York as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $114,484 per year, or $55 per hour.

Internal Auditor

Interactive Brokers

Greenwich, CT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 21 days ago

Job description

About the Company
Interactive Brokers Group, Inc. (NASDAQ: IBKR), a member of the S&P 500, is a global financial services company headquartered in Greenwich, Connecticut, with offices in over 15 countries. Through its affiliates, Interactive Brokers provides automated trade execution and custody of securities, commodities, foreign exchange, and prediction markets on over 170 markets in numerous countries and currencies.
For more than four decades, Interactive Brokers has focused on technology, automation, and innovation to provide clients worldwide with a sophisticated, unified platform to manage their investment portfolios. We serve individual investors, hedge funds, proprietary trading groups, financial advisors, and introducing brokers.
Our culture is driven by problem-solving, efficiency, and continuous improvement. We look for individuals who are intellectually curious, collaborative, and motivated to contribute to technology that helps simplify and enhance access to global financial markets. Interactive Brokers has consistently been recognized as a top broker by respected industry sources including Barron's, Investopedia, Stockbrokers.com, and others.
We are seeking an Internal Auditor for our Greenwich Connecticut office. As Internal Auditor, you will perform Compliance, Financial, and Operational audits for the purpose of determining the accuracy of financial records, effectiveness of prudent business practices, and compliance with policies, procedures, and regulations.
Key Responsibilities:
  • Audit planning, field work (audit testing) and report drafting in close collaboration with the lead auditor and staff from auditee department.
  • Design and implement database queries to determine facts, gather information, detect anomalies and/or monitor business operations.
  • Gaining deep understanding of the processes under review.
  • Keep abreast with various securities and futures industry regulations.
  • Participate in other ad-hoc projects managed by Internal Audit such as fulfillment of audit confirmation requests and escheatment claims from states.

Qualifications
  • A college degree in Finance/Accounting, Data Science or other related subjects.
  • 0 to 4 years relevant experience is desired.
  • Proficiency in performing data gathering and analysis tasks
  • Ideal candidate would be curious, self-driven, detail oriented, quick learner

Company Benefits & Perks
  • Competitive salary, annual performance-based bonus, and stock grant awards
  • 401(k) retirement plan with competitive company match
  • Excellent health and wellness benefits, including medical, dental, and vision benefits. 100% employer-paid medical premiums, with generous employer contributions to dental & vision plans as well.
  • Wellness screening and assessments, health coaches, and counseling services through an Employee Assistance Program (EAP)
  • Generous paid parental leave (up to 16 weeks paid parental leave for eligible employees)
  • Company-paid basic life insurance, accidental death & dismemberment (AD&D), and short- and long-term disability coverage
  • Flexible Spending Accounts (Healthcare, Dependent Care, and Commuter FSAs)
  • Quarterly fitness stipend to offset costs associated with traditional gym and fitness memberships or fees
  • Education reimbursement and professional development opportunities
  • Legal services, telehealth access, and voluntary insurance options
  • Backup child and adult care support through Care.com
  • Daily lunch allowance and fully stocked kitchen with healthy breakfast and snack options

Apply