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Interactive Intelligence Jobs in Georgia (NOW HIRING)

Cedent Life Talent

Tableau Developer

Atlanta, GA · On-site

Implement interactive filters, parameters, and calculations for enhanced dashboard interactivity ... Required: 5+ years of experience in developing business intelligence dashboards using Tableau.

CEDENT

Tableau Developer (Atlanta, GA)

Atlanta, GA · On-site

Implement interactive filters, parameters, and calculations for enhanced dashboard interactivity ... Required: 5+ years of experience in developing business intelligence dashboards using Tableau.

CEDENT

Tableau Developer

Atlanta, GA · On-site

... • Implement interactive filters, parameters, and calculations for enhanced dashboard ... Required: • 5+ years of experience in developing business intelligence dashboards using Tableau ...

Samprasoft

Tableau Developer | ONSITE

Atlanta, GA · On-site

Implement interactive filters, parameters, and calculations for enhanced dashboard interactivity ... Required: * 5+ years of experience in developing business intelligence dashboards using Tableau.

CEDENT

Tableau Developer (Atlanta, GA)

Atlanta, GA · On-site

... • Implement interactive filters, parameters, and calculations for enhanced dashboard ... Required: • 5+ years of experience in developing business intelligence dashboards using Tableau ...

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All JobsInteractive Intelligence JobsInteractive Intelligence Jobs in Georgia

Interactive Intelligence information

See Georgia salary details

$38.4K

$88.4K

$121.6K

How much do interactive intelligence jobs pay per year?

As of Jul 1, 2026, the average yearly pay for interactive intelligence in Georgia is $88,359.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,400.00 and $100,100.00 per year, depending on experience, location, and employer.

What is an Interactive Intelligence job?

An Interactive Intelligence job typically refers to roles at or related to the company Interactive Intelligence, which specialized in providing software and cloud services for customer engagement, communications, and collaboration. Employees in these roles often work on developing, implementing, or supporting solutions such as call center software, unified communications, and cloud contact center platforms. After being acquired by Genesys in 2016, many former Interactive Intelligence roles now focus on similar technologies within Genesys' product suite. These jobs usually require skills in software development, customer support, or IT project management, and involve working with businesses to improve their customer interaction systems.

What are the key skills and qualifications needed to thrive as an Interactive Intelligence Engineer, and why are they important?

To thrive as an Interactive Intelligence Engineer, you need a solid background in computer science, telephony systems, and experience with Interactive Intelligence (now Genesys) platforms, often supported by relevant degrees or certifications. Familiarity with tools like Genesys PureConnect, scripting languages, and CRM integrations is typically required. Strong problem-solving abilities, effective communication, and adaptability help engineers excel in collaborating with clients and resolving complex technical issues. These competencies are crucial for delivering reliable customer engagement solutions and ensuring system performance meets organizational needs.

What are some common challenges faced by professionals working in Interactive Intelligence roles, and how can they be addressed?

Professionals in Interactive Intelligence roles often encounter challenges such as integrating complex AI-driven solutions with existing systems, ensuring data accuracy, and maintaining real-time responsiveness. Collaboration with cross-functional teams—like software developers, data scientists, and user experience designers—is critical for overcoming these obstacles. Staying current with emerging technologies and best practices, as well as fostering clear communication between technical and non-technical stakeholders, can help address these challenges and lead to successful project outcomes.

What is the difference between Interactive Intelligence vs Customer Service Representative?

AspectInteractive IntelligenceCustomer Service Representative
Required CredentialsTypically a degree in communications, IT, or related field; certifications in contact center softwareHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, technical support, or IT departmentsCustomer service centers, retail, or call centers
Employer & Industry UsageTech companies, contact centers, IT service providersRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentUnderstanding technical roles in contact centersCustomer interaction and support roles

Interactive Intelligence professionals focus on managing and implementing contact center technology and software, often requiring technical skills and certifications. Customer Service Representatives primarily handle customer interactions, providing support and information. While both roles are involved in customer communication, their responsibilities, skills, and work environments differ significantly.

What are popular job titles related to Interactive Intelligence jobs in Georgia? For Interactive Intelligence jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Interactive Intelligence jobs in Georgia look for? The top searched job categories for Interactive Intelligence jobs in Georgia are:
Interactive Intelligence jobs near you
Business Intelligence Analyst

Business Intelligence Analyst

Apex Informatics

Atlanta, GA • On-site

Full-time

Posted 12 days ago

Job description

Title: Business Intelligence Analyst
Duration: 6 months
Location: Atlanta, GA OR Austin, TX. Only locals , 50% onsite means 3 days a week.
Job Responsibilities
  • Work with business leaders to understand what business problems we are trying to solve and the key questions to be answered.
  • Assists in the development and documentation of business requirements, design requirements and create wireframes prior to development.
  • Develop interactive and easy-to-understand dashboards, reports, and scorecards in Tableau for the Customer Support organization.
  • Partner with the BI Engineering team to define new or modified data models needed in the data warehouse.
  • Thoroughly QA new and modified dashboards for accuracy and functionality.
  • Develop solid grasp of the data and business drivers to make recommendations and influence strategic decisions.
  • Ensures project dependencies are clearly defined, documented, and communicated appropriately in terms of time required to complete.

Basic Qualifications
  • 5-7 years of work experience in business intelligence, analytics, or quantitative analysis related fields.
  • 3+ years building visualizations in Tableau desktop and publishing to Tableau server required.
  • 3+ years of working experience interrogating data by creating SQL queries and/or Excel functions/pivots
  • Solid understanding of relational data concepts and data modeling

Skills
  • Excellent analytical and problem-solving skills combined with strong business discernment and an ability to communicate analysis in a clear and compelling manner.
  • Able to work independently and in a team, meticulous, critical thinker and performance driven.
  • Experience with Salesforce or any other CRM tool preferred
  • Able to thrive in a fast paced, high energy and fun work environment and deliver value incrementally and frequently
  • Bachelor's degree in Computer Science, Mathematics, or in Information Systems preferred

Apply