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Interactive Intelligence Jobs in Georgia (NOW HIRING)

Yancey Bros Co

BI Analyst

Austell, GA · On-site

... interactive dashboards, charts, and graphs that support executive-level project reports and ... intelligence, drawing on years of experience to deliver nuanced and actionable findings.

Otter Learning GA LLC

Assistant Teacher

Bremen, GA · On-site

$11.50 - $12/hr

... promote the intellectual, physical, emotional, and social development of children with the ... You will maintain interactive and open communication with parents and other team members using our ...

Otter Learning

Assistant Teacher - Morningside

Atlanta, GA · On-site

$16 - $17/hr

... intellectual, physical, emotional, and social development of children with the oversight of a ... You will maintain interactive and open communication with parents and other team members using our ...

Otter Learning

Assistant Teacher

Bremen, GA · On-site

$11.50 - $12/hr

... intellectual, physical, emotional, and social development of children with the oversight of a ... You will maintain interactive and open communication with parents and other team members using our ...

Learning Care Group

Team Lead

Douglasville, GA · On-site

Promote the social, physical, and intellectual growth of the children in your care. Take the lead ... fun, interactive learning experiences to share with the preschool children. * Leader! Take on the ...

Learning Care Group

Team Lead

Douglasville, GA · On-site

Promote the social, physical, and intellectual growth of the children in your care. Take the lead ... fun, interactive learning experiences to share with the preschool children. * Leader! Take on the ...

Learning Care Group

Team Lead

Lilburn, GA · On-site

Promote the social, physical, and intellectual growth of the children in your care. Take the lead ... fun, interactive learning experiences to share with the preschool children. * Leader! Take on the ...

Learning Care Group

Team Lead

Lilburn, GA · On-site

Promote the social, physical, and intellectual growth of the children in your care. Take the lead ... fun, interactive learning experiences to share with the preschool children. * Leader! Take on the ...

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Showing results 41-60

All JobsInteractive Intelligence JobsInteractive Intelligence Jobs in Georgia

Interactive Intelligence information

See Georgia salary details

$38.4K

$88.4K

$121.6K

How much do interactive intelligence jobs pay per year?

As of Sep 2, 2026, the average yearly pay for interactive intelligence in Georgia is $88,359.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,400.00 and $100,100.00 per year, depending on experience, location, and employer.

What is an interactive intelligence?

An Interactive Intelligence job typically refers to roles at or related to the company Interactive Intelligence, which specialized in providing software and cloud services for customer engagement, communications, and collaboration. Employees in these roles often work on developing, implementing, or supporting solutions such as call center software, unified communications, and cloud contact center platforms. After being acquired by Genesys in 2016, many former Interactive Intelligence roles now focus on similar technologies within Genesys' product suite. These jobs usually require skills in software development, customer support, or IT project management, and involve working with businesses to improve their customer interaction systems.

What are some common challenges faced by professionals working in interactive intelligence roles, and how can they be addressed?

Professionals in Interactive Intelligence roles often encounter challenges such as integrating complex AI-driven solutions with existing systems, ensuring data accuracy, and maintaining real-time responsiveness. Collaboration with cross-functional teams—like software developers, data scientists, and user experience designers—is critical for overcoming these obstacles. Staying current with emerging technologies and best practices, as well as fostering clear communication between technical and non-technical stakeholders, can help address these challenges and lead to successful project outcomes.

What are the key skills and qualifications needed to thrive as an interactive intelligence engineer, and why are they important?

To thrive as an Interactive Intelligence Engineer, you need a solid background in computer science, telephony systems, and experience with Interactive Intelligence (now Genesys) platforms, often supported by relevant degrees or certifications. Familiarity with tools like Genesys PureConnect, scripting languages, and CRM integrations is typically required. Strong problem-solving abilities, effective communication, and adaptability help engineers excel in collaborating with clients and resolving complex technical issues. These competencies are crucial for delivering reliable customer engagement solutions and ensuring system performance meets organizational needs.

What is the difference between Interactive Intelligence vs Customer Service Representative?

AspectInteractive IntelligenceCustomer Service Representative
Required CredentialsTypically a degree in communications, IT, or related field; certifications in contact center softwareHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, technical support, or IT departmentsCustomer service centers, retail, or call centers
Employer & Industry UsageTech companies, contact centers, IT service providersRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentUnderstanding technical roles in contact centersCustomer interaction and support roles

Interactive Intelligence professionals focus on managing and implementing contact center technology and software, often requiring technical skills and certifications. Customer Service Representatives primarily handle customer interactions, providing support and information. While both roles are involved in customer communication, their responsibilities, skills, and work environments differ significantly.

What are popular job titles related to Interactive Intelligence jobs in Georgia?

For Interactive Intelligence jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Interactive Intelligence jobs in Georgia look for?

The top searched job categories for Interactive Intelligence jobs in Georgia are:

Interactive Intelligence jobs near you
Infographic showing various Interactive Intelligence job openings in Georgia as of August 2026, with employment types broken down into 82% Full Time, 8% Part Time, 7% Contract, and 3% Nights. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $88,359 per year, or $42.5 per hour.

BI Analyst

Yancey Bros Co

Austell, GA • On-site

Full-time

Posted 22 days ago

Yancey Bros. rating

8.2

Company rating: 8.2 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

56th of 177 rated vehicle equipment hire

Job description

Who We Are:
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset...our employees.
What You Will Be Doing:
The BI Analyst role is designed for professionals who show a strong foundation in data & Excel with several years of relevant experience who can leverage their expertise to drive construction equipment sales through advanced data and analytics. Drawing upon your background in analyzing market trends, customer behavior, and historical sales data, you will deliver actionable insights that contribute directly to revenue growth. Your experience will be essential in guiding strategic decisions, optimizing sales processes, and strengthening our competitive advantage within the industry. Furthermore, you will utilize your knowledge to identify and implement automation opportunities for manual tasks in Excel, employing tools like VBA macros or Python scripts to streamline workflows and boost efficiency in response to business needs.
This is an onsite position, based out of our Corporate office in Austell, GA. No relocation assistance or visa sponsorship is provided.
Major Tasks, Responsibilities, and Key Accountabilities:
  • Design and execute robust processes for identifying, reviewing, and summarizing complex trends and patterns within large data sets, leveraging several years of advanced data analysis and Excel expertise to drive actionable recommendations.
  • Utilize a deep understanding of market analytics and internal business data to proactively uncover strategic opportunities for business improvement, employing sophisticated Excel-based reporting, modeling techniques, and automation tools such as VBA macros and Python scripts.
  • Architect and maintain advanced databases and dynamic spreadsheets supporting team projects and department operations, collaborating cross-functionally to ensure scalability, accuracy, and compliance with best practices.
  • Lead the integration and organization of data from diverse internal and external sources, using advanced Excel functions, Power Query, and other analytics platforms to ensure high standards of data accuracy and extraction efficiency.
  • Develop and implement robust data collection methodologies and quality assurance protocols, ensuring reliability and consistency for ongoing reporting and analytics needs.
  • Apply advanced statistical analysis and data visualization techniques to create compelling visual summaries such as interactive dashboards, charts, and graphs that support executive-level project reports and presentations.
  • Automate recurring reports and dashboards, optimizing routine data processes and workflows through scripting and advanced Excel functionalities to increase efficiency and reduce manual effort.
  • Compile and synthesize weekly and monthly reports, including comprehensive sales summaries, lead generation insights, and advanced market intelligence, drawing on years of experience to deliver nuanced and actionable findings.
  • Demonstrate mastery in working with complex internal and external data sources, translating multifaceted data into strategic insights and recommendations to support business growth and forecasting.
  • Prepare impactful reports and executive presentations for Management, creating advanced charts, visual aids, and narratives to clearly communicate key findings and recommendations.
  • Utilize in-depth knowledge of customer segmentation and business domains to deliver targeted data analysis that supports strategic planning, business growth, and accurate forecasting.
  • Identify, troubleshoot, and resolve complex data integrity issues within company systems, implementing best practices to maintain high standards of data accuracy and reliability.
  • Lead efforts in gathering, validating, and maintaining data from a variety of sources, ensuring data quality and supporting strategic team projects and departmental objectives.
  • Apply advanced Excel and analytics tools to organize, clean, and analyze large datasets, identifying nuanced trends and patterns that inform strategic decisions.
  • Leverage extensive experience in data analysis and advanced Excel skills to design and execute robust processes for identifying, reviewing, and summarizing complex trends and patterns within large data sets, collaborating with team members to drive data-driven recommendations.
  • Utilize in-depth knowledge of market analytics and internal business data to proactively uncover strategic opportunities for business improvement, employing sophisticated Excel-based reporting and modeling techniques developed over several years in the field.
  • Participate in required safety program and work in a safe manner.
Education/Experience:
  • The knowledge, skills, and abilities typically acquired through the completion of a bachelor's degree (Business, Finance, or related) from a four-year college or university.
  • 2+ years of experience in business analysis, with a focus on sales analytics.
  • Proven track record of driving sales growth through data-drive insights.
Required Qualifications/Skills:
  • Strong understanding of sales processes and the construction equipment industry.
  • Ability to translate complex data into actionable insights for sales teams.
  • Familiarity with CRM systems (e.g., Dynamics) and sales automation tools.
  • Adept at presenting findings to both technical and non-technical stakeholders.
  • Good project management and the ability to present work to a team.
  • Must be able to comprehend, speak, and write the English language.
  • Must possess good interpersonal and communication skills.
  • Strong motivation and self-starting initiative is required.
  • Ability to present complex information in an understandable and compelling manner.
  • Strong analytical ability.
  • Exposure to data mining techniques and procedures and knowing when their use is appropriate.
Environmental Job Requirements:
Environment:
  • Most of your time is spent sitting.
  • Climate controlled environment. Work under florescent lighting. Moderate noise levels. Possible noise and vibrations carried over from the shop.

Physical:
  • Will require appropriate Personal Protection Equipment to be worn if in a shop environment.

Travel:
  • Limited overnight travel possible (in state).
Who We Are Looking For:
The ideal candidate is eager to learn new tools, expand their analytical skills, and build a successful career in Business Intelligence.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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