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Interactive Intelligence Jobs in Ohio (NOW HIRING)

$77K - $176K/yr

Share Intelligence Training Specialist The Opportunity: Space operations are accelerating-threats ... Experience integrating new technologies such as interactive media, immersive tools, and web-based ...

... creating interactive visualizations that enable stakeholders to explore data and gain actionable ... intelligence. * Participate in knowledge-sharing sessions with stakeholders to enhance their ...

At Trader Interactive, we make buying and selling a great experience. We're a group of go-getters ... Feed competitive intelligence, objection patterns and prospect feedback to Product, Marketing ...

BI Engineer

Columbus, OH · On-site

$47.75 - $62/hr

... data updates and interactive analytics. • Design and maintain a centralized enterprise ... Contribute to BWE's Intelligence Platform initiative by defining BI requirements, data ...

BI Engineer

Columbus, OH · On-site

$47.75 - $62/hr

... interactive analytics. Design and maintain a centralized enterprise visualization dashboard and ... Contribute to BWE's Intelligence Platform initiative by defining BI requirements, data ...

BI Engineer

Columbus, OH · On-site

$49.25 - $64/hr

... data updates and interactive analytics. • Design and maintain a centralized enterprise ... Contribute to BWE's Intelligence Platform initiative by defining BI requirements, data ...

BI Engineer

Cleveland, OH · On-site

$49.50 - $64.25/hr

... interactive analytics. Design and maintain a centralized enterprise visualization dashboard and ... Contribute to BWE's Intelligence Platform initiative by defining BI requirements, data ...

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Showing results 1-20

Interactive Intelligence information

See Ohio salary details

$43.3K

$99.5K

$136.9K

How much do interactive intelligence jobs pay per year?

As of Jul 1, 2026, the average yearly pay for interactive intelligence in Ohio is $99,484.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,400.00 and $112,700.00 per year, depending on experience, location, and employer.

What is an Interactive Intelligence job?

An Interactive Intelligence job typically refers to roles at or related to the company Interactive Intelligence, which specialized in providing software and cloud services for customer engagement, communications, and collaboration. Employees in these roles often work on developing, implementing, or supporting solutions such as call center software, unified communications, and cloud contact center platforms. After being acquired by Genesys in 2016, many former Interactive Intelligence roles now focus on similar technologies within Genesys' product suite. These jobs usually require skills in software development, customer support, or IT project management, and involve working with businesses to improve their customer interaction systems.

What are the key skills and qualifications needed to thrive as an Interactive Intelligence Engineer, and why are they important?

To thrive as an Interactive Intelligence Engineer, you need a solid background in computer science, telephony systems, and experience with Interactive Intelligence (now Genesys) platforms, often supported by relevant degrees or certifications. Familiarity with tools like Genesys PureConnect, scripting languages, and CRM integrations is typically required. Strong problem-solving abilities, effective communication, and adaptability help engineers excel in collaborating with clients and resolving complex technical issues. These competencies are crucial for delivering reliable customer engagement solutions and ensuring system performance meets organizational needs.

What are some common challenges faced by professionals working in Interactive Intelligence roles, and how can they be addressed?

Professionals in Interactive Intelligence roles often encounter challenges such as integrating complex AI-driven solutions with existing systems, ensuring data accuracy, and maintaining real-time responsiveness. Collaboration with cross-functional teams—like software developers, data scientists, and user experience designers—is critical for overcoming these obstacles. Staying current with emerging technologies and best practices, as well as fostering clear communication between technical and non-technical stakeholders, can help address these challenges and lead to successful project outcomes.

What is the difference between Interactive Intelligence vs Customer Service Representative?

AspectInteractive IntelligenceCustomer Service Representative
Required CredentialsTypically a degree in communications, IT, or related field; certifications in contact center softwareHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, technical support, or IT departmentsCustomer service centers, retail, or call centers
Employer & Industry UsageTech companies, contact centers, IT service providersRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentUnderstanding technical roles in contact centersCustomer interaction and support roles

Interactive Intelligence professionals focus on managing and implementing contact center technology and software, often requiring technical skills and certifications. Customer Service Representatives primarily handle customer interactions, providing support and information. While both roles are involved in customer communication, their responsibilities, skills, and work environments differ significantly.

What are popular job titles related to Interactive Intelligence jobs in Ohio? For Interactive Intelligence jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Interactive Intelligence jobs in Ohio look for? The top searched job categories for Interactive Intelligence jobs in Ohio are:
Intelligence Training Specialist

Intelligence Training Specialist

Booz Allen Hamilton

Wright-patterson Air Force Base, OH • On-site

$77K - $176K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 2 days ago


Booz Allen Hamilton rating

8.8

Company rating: 8.8 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

9th of 58 rated business consultants


Job description

Intelligence Training Specialist

The Opportunity:

Space operations are accelerating-threats, systems, and intelligence requirements evolve faster than ever. To stay ahead, the U.S. Space Force needs training pipelines that build mastery in analytic tradecraft, space intelligence, and missionready operational understanding. The client needs an expert like you who can translate complex mission needs into rigorous, repeatable, and highimpact training.

As an Analytic Facilitator and Trainer, you'll apply instructional best practices and space intelligence expertise to build, deliver, and sustain courseware for the Space Force. You'll lead curriculum development using the ADDIE model, ensuring training aligns to operational realities, Intelligence Community (IC) standards, and rapidly evolving threat environments. You'll create and update learning materials, guide qualification and evaluation processes, and deliver instruction that strengthens mission readiness across various audiences.

Your work will directly shape the proficiency of intelligence professionals, enhancing critical thinking, improving structured analytic tradecraft, and ensuring teams can assess complex onorbit and terrestrial threats. You'll collaborate regularly with Space Force leaders and mission partners to validate requirements, incorporate new operational insights, and integrate updated doctrine, capabilities, and technologies.

This is your chance to deepen your expertise in enterpriselevel training modernization, analytic facilitation, and space intelligence operations. You'll help define how our clients learn, how units prepare, and how the intelligence enterprise anticipates threats.

Join us. The world can't wait.

You Have:

  • Experience designing curriculum and training programs using the ADDIE instructional systems design model
  • Experience developing, delivering, and evaluating training materials, lesson plans, assessments, and analytic exercises
  • Experience with space intelligence, including IC mission areas such as ISR, threat analysis, or targeting
  • Ability to facilitate instruction, lead workshops, and apply structured analytic techniques
  • Ability to coordinate with Space Force units and mission partners on course updates, training timelines, and content validation
  • Ability to maintain training materials and records in governmentdesignated systems
  • Ability to travel up to 25% of the time
  • Active TS/SCI clearance; willingness to take a polygraph exam
  • Bachelor's degree and 5+ years of experience in intelligence training, curriculum development, or space operations, or 9+ years of experience in intelligence training, curriculum development, or space operations in lieu of a degree

Nice If You Have:

  • Experience supporting SWIFT, ASTRO, MPC, STC, Delta or squadronlevel training programs, or IC training pipelines
  • Experience applying the Kirkpatrick evaluation model or other industrystandard assessment frameworks
  • Experience integrating new technologies such as interactive media, immersive tools, and webbased training, into curriculum
  • Experience briefing leadership or representing training programs at crossorganizational working groups
  • TS/SCI clearance with a polygraph

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,500.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.


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About Booz Allen Hamilton

Sourced by ZipRecruiter

Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914