1

Interactive Intelligence Jobs in Ohio (NOW HIRING)

Job Summary Do you have a passion for Artificial Intelligence (AI) and are looking to make a ... tools for interactive AI applications across various IT systems? If so, we have an exciting ...

Job Title Software Developer Location Wright-Patterson, OH 45433 US (Primary) Category Intelligence ... Develops interfaces to include interactive webpages and web services. * Possesses sufficient ...

... and interactive media for eLearning, virtual reality, and other learning products. This role ... Knowledge of intellectual property, copyright, and principles governing digital media creation.

... interactive dashboards, Head-Up Displays, and other visual tools to support command decisions. Proficiency in business intelligence platforms (e.g., Tableau, Power BI, Envision), data analytical ...

Experience developing interactive dashboards, decision support systems, Heads-Up Displays (HUDs), and other visualization products using business intelligence platforms such as Tableau, Microsoft ...

Experience developing interactive dashboards, decision support systems, Heads-Up Displays (HUDs), and other visualization products using business intelligence platforms such as Tableau, Microsoft ...

Be Seen First

The ideal candidate will demonstrate intelligence, attention to detail, strong logical thinking ... Our interactive centralized network links our six branch locations, providing unprecedented access ...

... interactive visualizations and dashboards that support evidence-based decision-making across the Department of the Air Force (DAF). The successful candidate will leverage modern business intelligence ...

... interactive visualizations and dashboards that support evidence-based decision-making across the Department of the Air Force (DAF). The successful candidate will leverage modern business intelligence ...

... interactive visualizations and dashboards that support evidence-based decision-making across the Department of the Air Force (DAF). The successful candidate will leverage modern business intelligence ...

Promote the social, physical, and intellectual growth of the children in your care. Take the lead ... fun, interactive learning experiences to share with the preschool children. * Leader! Take on the ...

Promote the social, physical, and intellectual growth of the children in your care. Take the lead ... fun, interactive learning experiences to share with the preschool children. * Leader! Take on the ...

Showing results 41-60

Interactive Intelligence information

See Ohio salary details

$43.3K

$99.5K

$136.9K

How much do interactive intelligence jobs pay per year?

As of Sep 3, 2026, the average yearly pay for interactive intelligence in Ohio is $99,484.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,400.00 and $112,700.00 per year, depending on experience, location, and employer.

What is an interactive intelligence?

An Interactive Intelligence job typically refers to roles at or related to the company Interactive Intelligence, which specialized in providing software and cloud services for customer engagement, communications, and collaboration. Employees in these roles often work on developing, implementing, or supporting solutions such as call center software, unified communications, and cloud contact center platforms. After being acquired by Genesys in 2016, many former Interactive Intelligence roles now focus on similar technologies within Genesys' product suite. These jobs usually require skills in software development, customer support, or IT project management, and involve working with businesses to improve their customer interaction systems.

What are some common challenges faced by professionals working in interactive intelligence roles, and how can they be addressed?

Professionals in Interactive Intelligence roles often encounter challenges such as integrating complex AI-driven solutions with existing systems, ensuring data accuracy, and maintaining real-time responsiveness. Collaboration with cross-functional teams—like software developers, data scientists, and user experience designers—is critical for overcoming these obstacles. Staying current with emerging technologies and best practices, as well as fostering clear communication between technical and non-technical stakeholders, can help address these challenges and lead to successful project outcomes.

What are the key skills and qualifications needed to thrive as an interactive intelligence engineer, and why are they important?

To thrive as an Interactive Intelligence Engineer, you need a solid background in computer science, telephony systems, and experience with Interactive Intelligence (now Genesys) platforms, often supported by relevant degrees or certifications. Familiarity with tools like Genesys PureConnect, scripting languages, and CRM integrations is typically required. Strong problem-solving abilities, effective communication, and adaptability help engineers excel in collaborating with clients and resolving complex technical issues. These competencies are crucial for delivering reliable customer engagement solutions and ensuring system performance meets organizational needs.

What is the difference between Interactive Intelligence vs Customer Service Representative?

AspectInteractive IntelligenceCustomer Service Representative
Required CredentialsTypically a degree in communications, IT, or related field; certifications in contact center softwareHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, technical support, or IT departmentsCustomer service centers, retail, or call centers
Employer & Industry UsageTech companies, contact centers, IT service providersRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentUnderstanding technical roles in contact centersCustomer interaction and support roles

Interactive Intelligence professionals focus on managing and implementing contact center technology and software, often requiring technical skills and certifications. Customer Service Representatives primarily handle customer interactions, providing support and information. While both roles are involved in customer communication, their responsibilities, skills, and work environments differ significantly.

What job categories do people searching Interactive Intelligence jobs in Ohio look for?

The top searched job categories for Interactive Intelligence jobs in Ohio are:

Infographic showing various Interactive Intelligence job openings in Ohio as of August 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $99,484 per year, or $47.8 per hour.

AI Scientist

Medpace, Inc.

Cincinnati, OH • On-site

Full-time

Medical, Retirement, PTO

Re-posted 11 days ago


Medpace rating

8.6

Company rating: 8.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

14th of 74 rated research


Job description

Job Summary

Do you have a passion for Artificial Intelligence (AI) and are looking to make a difference in how the latest clinical trials progress into the market?

Do you have a background in data science and/or computer science with experience working with AI tools for interactive AI applications across various IT systems? 

If so, we have an exciting opportunity for you to help take the reins of a groundbreaking project at Medpace.

We are currently seeking a professional with direct experience interacting with artificial intelligence (AI) tools such as NLP, LLM, IA etc. This professional will be expected to lead the programming and fine-tuning of various AI tools and help IT teams to implement them into new applications.

This professional will work collaboratively across the organization with multiple teams to help design the roadmap for how AI can improve efficiency of company processes and provide insights and assistance to users. Applicants should have sufficient technical skills to help lead these types of AI projects independently and to train technical teams for support.

Responsibilities
  • Lead the ideation, research, PoC programming and then support programming and fine-tuning of various AI tools with the IT team to implement them into new applications;
  • Lead the identification and development of AI tools such as NLP, LLM, and IA;
  • Design, develop, and implement artificial intelligence (AI) models and algorithms for various applications;
  • Work on a broad set of tasks encompassing various forms of machine intelligence (e.g., machine learning, algorithms, neural networks, computer vision, robotics) to develop AI models for specific applications;
  • Train AI models using various algorithms and techniques, optimizing for accuracy, efficiency, and interpretability;
  • Deploy AI solutions into production environments, ensuring scalability, reliability, and integration with existing systems;
  • Continuously improve models based on feedback and performance metrics;
  • Lead AI team activities in educating Medpace AI users in the best development, training and deployment of AI tools including various forms of machine intelligence; and
  • Participate in educating, training and development of more junior team members.
Qualifications
  • PhD in Artificial Intelligence, Computer or Data Science, or related field;
  • Preferably several years of experience working with different AI capabilities and showcasing your passion both at work and outside work in the development of highly complex AI models (NLP, LLMs, Deep learning etc);
  • Technical proficiency in programming languages and frameworks commonly used in NLP and AI (e.g., Python, TensorFlow, PyTorch);
  • Excellent communication skills to collaborate effectively with cross-functional teams;
  • Demonstrated ability to lead projects independently and mentor technical teams;
  • A passion for staying up-to-date with the latest advancements in NLP and AI technologies; and
  • Analytical thinker with great attention to detail. 
Medpace Overview

Medpace is a full-service clinical contract research organization (CRO) providing phase l-lV clinical development services to the biotechnology, pharmaceutical, and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through the advancement of clinical research. We leverage in-country regulatory and therapeutic expertise across all major therapeutic areas including oncology, cardiology, metabolic, endocrinology, central nervous system, and anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, we employ more than 6,500 people across 40+ countries.

Why Medpace?

When you join Medpace, you become part of an innovative team that brings cutting-edge therapies to market while building a meaningful and rewarding career focused on scientific excellence and improving patient outcomes around the world through continuous learning and cross-functional collaboration.

Purpose-Driven Work

    • Work alongside physicians, scientists, and industry-leading experts committed to advancing the global development of medical therapeutics through clinical research excellence

Collaborative Culture

    • Contribute to an interactive team environment that empowers decision making, creative thinking, and continuous learning through open communication and mutual trust.
    • Leadership throughout Medpace is both accessible and approachable

Continuous Growth & Development

    • Office based environment with on-site mentors
    • Defined career paths with clear advancement opportunities
    • Industry renowned onboarding and training programs designed to accelerate professional development
    • Ongoing training and continuous learning opportunities throughout your career
    • An environment that encourages employees to influence change, contribute ideas, and grow quickly

Other Employee Benefits

    • Competitive compensation programs that recognize and reward performance
    • Comprehensive health, wellness, retirement, and PTO benefits
    • Office based culture with occasional WFH that provides flexibility for eligible positions after training
    • Company-sponsored social events and intramural sports

Cincinnati Headquarters Experience

    • A modern corporate campus designed to support collaboration and productivity
    • Multiple on-site dining options in the heart of Madison Square
    • Free on-site parking
    • Convenient access to on-site 24-7 fitness and wellness facilities

What to Expect Next

A Medpace team member will review your application and if your profile matches our current needs, you will be contacted for an interview. While we review all applications carefully, we are unable to respond to every applicant, and only candidates selected for interviews will be contacted.

Employment Type: OTHER

What Medpace employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Medpace logo

About Medpace

Sourced by ZipRecruiter

Medpace is a globally recognized clinicial contract research organization (CRO) based in Cincinnati, OH, in the United States. Established in 1992, it operates in the healthcare sector, providing scientifically-driven outsourcing solutions for the development of drugs and medical devices. It offers comprehensive services like full-service clinical development services, regulatory affairs management, clinical pharmacology, data management, statistical analysis, and medical writing. By applying a scientifically-driven, therapeutically-focused, and patient-centric approach, Medpace's mission is to accelerate the global development of safe and effective medical therapies.

Industry

Medical equipment and supplies manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Cincinnati, OH, US

Year founded

1992