ZipRecruiter

Log In

1

Interactive Intelligence Jobs in Ohio (NOW HIRING)

Winsupply

Business Intelligence Analyst

Moraine, OH · On-site

Will design and develop interactive dashboards and analytical reports using Microsoft Power BI to support data-driven decision-making. Will collaborated with data modeling teams to build and enhance ...

Winsupply

Business Intelligence Analyst

Moraine, OH

Will design and develop interactive dashboards and analytical reports using Microsoft Power BI to support data-driven decision-making. Will collaborated with data modeling teams to build and enhance ...

Winsupply

Business Intelligence Analyst

Dayton, OH

Will design and develop interactive dashboards and analytical reports using Microsoft Power BI to support data-driven decision-making. Will collaborated with data modeling teams to build and enhance ...

Moeller

Physics Teacher

Cincinnati, OH · On-site

Develop interactive, intellectually engaging lessons and laboratory experiences in alignment with curricular and student goals. * Analyze assessment data to monitor teaching strategies in relation to ...

Prescient Edge

Software Developer

Dayton, OH · On-site

Job Title Software Developer Location Wright-Patterson, OH 45433 US (Primary) Category Intelligence ... Develops interfaces to include interactive webpages and web services. * Possesses sufficient ...

Bestica Inc.

Data Visualization Specialist

Dayton, OH · On-site

... interactive dashboards, Head-Up Displays, and other visual tools to support command decisions. Proficiency in business intelligence platforms (e.g., Tableau, Power BI, Envision), data analytical ...

SIERTEK

Data Visualization Specialist*

Dayton, OH

Experience developing interactive dashboards, decision support systems, Heads-Up Displays (HUDs), and other visualization products using business intelligence platforms such as Tableau, Microsoft ...

SierTeK Ltd.

Data Visualization Specialist*

Dayton, OH · On-site

Experience developing interactive dashboards, decision support systems, Heads-Up Displays (HUDs), and other visualization products using business intelligence platforms such as Tableau, Microsoft ...

previous pagenext page

Showing results 21-40

All JobsInteractive Intelligence JobsInteractive Intelligence Jobs in Ohio

Interactive Intelligence information

See Ohio salary details

$43.3K

$99.5K

$136.9K

How much do interactive intelligence jobs pay per year?

As of Jul 24, 2026, the average yearly pay for interactive intelligence in Ohio is $99,484.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,400.00 and $112,700.00 per year, depending on experience, location, and employer.

What is an Interactive Intelligence job?

An Interactive Intelligence job typically refers to roles at or related to the company Interactive Intelligence, which specialized in providing software and cloud services for customer engagement, communications, and collaboration. Employees in these roles often work on developing, implementing, or supporting solutions such as call center software, unified communications, and cloud contact center platforms. After being acquired by Genesys in 2016, many former Interactive Intelligence roles now focus on similar technologies within Genesys' product suite. These jobs usually require skills in software development, customer support, or IT project management, and involve working with businesses to improve their customer interaction systems.

What are the key skills and qualifications needed to thrive as an Interactive Intelligence Engineer, and why are they important?

To thrive as an Interactive Intelligence Engineer, you need a solid background in computer science, telephony systems, and experience with Interactive Intelligence (now Genesys) platforms, often supported by relevant degrees or certifications. Familiarity with tools like Genesys PureConnect, scripting languages, and CRM integrations is typically required. Strong problem-solving abilities, effective communication, and adaptability help engineers excel in collaborating with clients and resolving complex technical issues. These competencies are crucial for delivering reliable customer engagement solutions and ensuring system performance meets organizational needs.

What are some common challenges faced by professionals working in Interactive Intelligence roles, and how can they be addressed?

Professionals in Interactive Intelligence roles often encounter challenges such as integrating complex AI-driven solutions with existing systems, ensuring data accuracy, and maintaining real-time responsiveness. Collaboration with cross-functional teams—like software developers, data scientists, and user experience designers—is critical for overcoming these obstacles. Staying current with emerging technologies and best practices, as well as fostering clear communication between technical and non-technical stakeholders, can help address these challenges and lead to successful project outcomes.

What is the difference between Interactive Intelligence vs Customer Service Representative?

AspectInteractive IntelligenceCustomer Service Representative
Required CredentialsTypically a degree in communications, IT, or related field; certifications in contact center softwareHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, technical support, or IT departmentsCustomer service centers, retail, or call centers
Employer & Industry UsageTech companies, contact centers, IT service providersRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentUnderstanding technical roles in contact centersCustomer interaction and support roles

Interactive Intelligence professionals focus on managing and implementing contact center technology and software, often requiring technical skills and certifications. Customer Service Representatives primarily handle customer interactions, providing support and information. While both roles are involved in customer communication, their responsibilities, skills, and work environments differ significantly.

What are popular job titles related to Interactive Intelligence jobs in Ohio? For Interactive Intelligence jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Interactive Intelligence jobs in Ohio look for? The top searched job categories for Interactive Intelligence jobs in Ohio are:
Interactive Intelligence jobs near you
Infographic showing various Interactive Intelligence job openings in Ohio as of July 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $99,484 per year, or $47.8 per hour.
Business Intelligence Analyst

Business Intelligence Analyst

Winsupply

Moraine, OH • On-site

Full-time

Posted 17 days ago

Winsupply rating

7.0

Company rating: 7.0 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

8th of 13 rated diy builders merchants

Job description

Company Description
Winsupply is in the business of creating and enabling entrepreneurs to achieve their dreams through wholesale distribution. Winsupply is a group of over 670 locally-owned companies that operate across a variety of industries, including HVAC, Plumbing, Electrical and more. The purpose of the support services campus is to eliminate obstacles and provide support to help our entrepreneurs succeed. Support service employees assist entrepreneurs in achieving their dreams through finance, accounting, IT, and other back-office operations.
Job Description
Will be responsible for the project from inception to end using Power BI, SSDT, SSRS, SSAS, MSSQL, Visual Studio, JIRA. Will design and develop interactive dashboards and analytical reports using Microsoft Power BI to support data-driven decision-making. Will collaborated with data modeling teams to build and enhance SQL Server Analysis Services (SSAS) Tabular models for optimized reporting and analytics. Will work extensively with relational databases, including Microsoft SQL Server, to extract, transform, and load data for reporting purposes and develop complex calculations using Data Analysis Expressions (DAX), including measures, calculated columns, and KPIs within Power BI and SSAS models. Will write and optimize T-SQL queries, including views, stored procedures, CTEs, and functions, to improve data retrieval efficiency, overall system performance and create, maintain pixel-perfect and parameterized reports using SQL Server Reporting Services (SSRS) with enhanced visualization features for improved user experience. Will monitor, maintain SQL Server Agent jobs, troubleshooting ETL failures and ensuring timely data pipeline execution and perform root cause analysis on ETL job failures and implement corrective actions to ensure data integrity and reliability. Will utilize Jira to gather business requirements, manage tasks, track progress across reporting and development cycles and engage with stakeholders to understand existing business processes and translate requirements into technical reporting solutions. Will review, enhance existing reports, identifying opportunities for performance improvements and better visualization techniques. Will deliver reports in multiple formats (PDF, Excel, Power BI Service) to meet diverse business needs and accessibility requirements. Will manage end-to-end report lifecycle including requirement gathering, development, testing, deployment, and maintenance. Will ensure data accuracy and consistency by validating data sources and implementing quality checks across reports and dashboards.
Qualifications
Master's in computer science & technology with 12 months or Bachelor of Technology in Computer Science & Engineering with 60 months of experience as Software Engineer or Web Developer, BI Analyst will be considered in lieu of Master's Degree, foreign equivalent accepted, 40 hrs. a week, Send resume to Winsupply Inc., Attn: Michelle Derrickson, it-recruitment@winsupply.com
Additional Information
Physical Demands
The physical demands here are representative of those that must be met to successfully perform the essential job functions with or without reasonable accommodations:
  • Employee is regularly required to sit, use hands, handle controls, talk and hear, reach with hands and arms, stand, walk and stoop.
  • Vision requirements include close vision and ability to focus

We are committed to inclusion, diversity, and equal employment opportunity, regardless of race, color, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or any other factor protected by applicable federal, state, or local laws.

What Winsupply employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply