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Interactive Intelligence Jobs in California (NOW HIRING)

Harnham

AI Research Engineer

Fremont, CA · On-site

$165K - $353K/yr

You'll define new benchmarks for retention, fun, and interactive intelligence using behavioral data across thousands of live environments. Your code ships to millions within weeks. Your Profile

Harnham

AI Research Engineer

Santa Clara, CA · On-site

$165K - $353K/yr

You'll define new benchmarks for retention, fun, and interactive intelligence using behavioral data across thousands of live environments. Your code ships to millions within weeks. Your Profile

Harnham

AI Research Engineer

Santa Rosa, CA · On-site

$165K - $353K/yr

You'll define new benchmarks for retention, fun, and interactive intelligence using behavioral data across thousands of live environments. Your code ships to millions within weeks. Your Profile

Harnham

AI Research Engineer

Sonoma, CA · On-site

$165K - $353K/yr

You'll define new benchmarks for retention, fun, and interactive intelligence using behavioral data across thousands of live environments. Your code ships to millions within weeks. Your Profile

Harnham

AI Research Engineer

Alameda, CA · On-site

$165K - $353K/yr

You'll define new benchmarks for retention, fun, and interactive intelligence using behavioral data across thousands of live environments. Your code ships to millions within weeks. Your Profile

Harnham

AI Research Engineer

San Francisco, CA · On-site

$165K - $353K/yr

You'll define new benchmarks for retention, fun, and interactive intelligence using behavioral data across thousands of live environments. Your code ships to millions within weeks. Your Profile

Harnham

AI Research Engineer

San Jose, CA · On-site

$165K - $353K/yr

You'll define new benchmarks for retention, fun, and interactive intelligence using behavioral data across thousands of live environments. Your code ships to millions within weeks. Your Profile

Harnham

AI Research Engineer

Hayward, CA · On-site

$165K - $353K/yr

You'll define new benchmarks for retention, fun, and interactive intelligence using behavioral data across thousands of live environments. Your code ships to millions within weeks. Your Profile

Roam

Platform Engineer

San Francisco, CA · On-site

$180K - $400K/yr

Define new benchmarks for fun, retention, and interactive intelligence in 3D worlds using behavioral data across thousands of environments. * Ship alongside a team that has already built products for ...

Harnham

AI Research Engineer

Sunnyvale, CA · On-site

$165K - $353K/yr

You'll define new benchmarks for retention, fun, and interactive intelligence using behavioral data across thousands of live environments. Your code ships to millions within weeks. Your Profile

Harnham

AI Research Engineer

San Mateo, CA · On-site

$165K - $353K/yr

You'll define new benchmarks for retention, fun, and interactive intelligence using behavioral data across thousands of live environments. Your code ships to millions within weeks. Your Profile

Roam

Research Engineer

San Francisco, CA · On-site

$200K - $350K/yr

Define new benchmarks for fun, retention, and interactive intelligence in 3D worlds using behavioral data across thousands of environments. * Ship alongside a team that has already built products for ...

Roam

Engineering Intern

San Francisco, CA · On-site

$150/hr

Define new benchmarks for fun, retention, and interactive intelligence in 3D worlds using behavioral data across thousands of environments. * Ship alongside a team that has already built products for ...

loanDepot

Sr Telephony Systems Engineer

Irvine, CA · On-site

$73K - $110K/yr

Contact center, Genesys Cloud, Genesys Interactive Intelligence, Auto Dialer, IVR, and/or VoIP experience preferred. Why work for #teamloanDepot: * Competitive compensation package based on ...

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All JobsInteractive Intelligence JobsInteractive Intelligence Jobs in California

Interactive Intelligence information

See California salary details

$44.9K

$103.3K

$142.1K

How much do interactive intelligence jobs pay per year?

As of Jul 1, 2026, the average yearly pay for interactive intelligence in California is $103,273.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,800.00 and $116,900.00 per year, depending on experience, location, and employer.

What is an Interactive Intelligence job?

An Interactive Intelligence job typically refers to roles at or related to the company Interactive Intelligence, which specialized in providing software and cloud services for customer engagement, communications, and collaboration. Employees in these roles often work on developing, implementing, or supporting solutions such as call center software, unified communications, and cloud contact center platforms. After being acquired by Genesys in 2016, many former Interactive Intelligence roles now focus on similar technologies within Genesys' product suite. These jobs usually require skills in software development, customer support, or IT project management, and involve working with businesses to improve their customer interaction systems.

What are the key skills and qualifications needed to thrive as an Interactive Intelligence Engineer, and why are they important?

To thrive as an Interactive Intelligence Engineer, you need a solid background in computer science, telephony systems, and experience with Interactive Intelligence (now Genesys) platforms, often supported by relevant degrees or certifications. Familiarity with tools like Genesys PureConnect, scripting languages, and CRM integrations is typically required. Strong problem-solving abilities, effective communication, and adaptability help engineers excel in collaborating with clients and resolving complex technical issues. These competencies are crucial for delivering reliable customer engagement solutions and ensuring system performance meets organizational needs.

What are some common challenges faced by professionals working in Interactive Intelligence roles, and how can they be addressed?

Professionals in Interactive Intelligence roles often encounter challenges such as integrating complex AI-driven solutions with existing systems, ensuring data accuracy, and maintaining real-time responsiveness. Collaboration with cross-functional teams—like software developers, data scientists, and user experience designers—is critical for overcoming these obstacles. Staying current with emerging technologies and best practices, as well as fostering clear communication between technical and non-technical stakeholders, can help address these challenges and lead to successful project outcomes.

What is the difference between Interactive Intelligence vs Customer Service Representative?

AspectInteractive IntelligenceCustomer Service Representative
Required CredentialsTypically a degree in communications, IT, or related field; certifications in contact center softwareHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, technical support, or IT departmentsCustomer service centers, retail, or call centers
Employer & Industry UsageTech companies, contact centers, IT service providersRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentUnderstanding technical roles in contact centersCustomer interaction and support roles

Interactive Intelligence professionals focus on managing and implementing contact center technology and software, often requiring technical skills and certifications. Customer Service Representatives primarily handle customer interactions, providing support and information. While both roles are involved in customer communication, their responsibilities, skills, and work environments differ significantly.

What are popular job titles related to Interactive Intelligence jobs in California? For Interactive Intelligence jobs in California, the most frequently searched job titles are:
What job categories do people searching Interactive Intelligence jobs in California look for? The top searched job categories for Interactive Intelligence jobs in California are:
Interactive Intelligence jobs near you
AI Research Engineer

AI Research Engineer

Harnham

Fremont, CA • On-site

$165K - $353K/yr

Other

Posted 22 days ago

Job description

Research Engineer | San Francisco | Full-Time


Brief Overview

Applied AI lab building world models for 3D game environments. Early-stage, well-backed, 3 weeks from beta launch.


What You'll Own

You'll take large ownership of the core generation and simulation stack—the intelligence layer that turns ideas into playable 3D environments without any technical skill required.

Your focus: distributed multi-agent orchestration for coordinated world synthesis (terrain, assets, behaviors), data-efficient training pipelines, real-time inference optimization, and agentic codegen tools that enable studio-quality environment creation.

You'll architect systems that let creators go from concept to playable world in hours, not months. You'll define new benchmarks for retention, fun, and interactive intelligence using behavioral data across thousands of live environments. Your code ships to millions within weeks.


Your Profile

  • Strong software fundamentals. You move fluidly between production systems and research code. You've shipped at scale.
  • Multimodal & agentic systems. You've built or trained large models (diffusion, vision-language, RL agents). Hands-on with Claude, OpenAI, or custom implementations.
  • Distributed training & scale. You've worked large-scale vision/3D pipelines, data curation, or distributed training. You know where things break and how to fix them.
  • Preferred: Generative vision, world models, RL systems, robotics, game engines, or multi-agent coordination.


The Reality

  • Schedule: 996 for the first 4 months. Fast-moving team, tight deadlines.
  • Location: San Francisco, on-site. Relocation support + free housing, food, transportation provided.
  • Team: 12-person applied AI team. Flat structure, direct access to founders.
  • Impact: Your work ships to millions of users within weeks.


Compensation

  • Base: $200K–$350K (flexible for exceptional candidates)
  • Equity: $165.75K–$353.25K + benefits
  • All-in TC: Up to $1M+ for top talent, heavily weighted to equity
  • Other: Visa sponsorship, relocation support, free housing/food/transportation


Why This Matters

You're not training another large model or optimizing a search ranking. You're building the systems that let millions of people create, play, and monetize worlds together. Your work ships in weeks, not quarters.


How It Works

  1. Vibe check (20 min with founder) — Mission fit, communication, intensity readiness
  2. Technical deep dive (90 min with tech lead) — Systems design, research depth, shipping experience
  3. Internal panel (60–90 min with team leads) — Collaboration, vision, ambiguity tolerance
  4. Trial task (1–2 days) — Real problem from the stack; shows your thinking + culture fit
  5. Offer — If aligned, fast move

Total timeline: 10–15 days from first call to offer.

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