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Intake Jobs in Raleigh, NC (NOW HIRING)

ACT Program Manager (3748)

Raleigh, NC

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Lead and support the referral, intake, admission, and discharge process for ACT services. * Ensure clients are connected to services quickly by managing referrals and outreach efforts. * Work closely ...

Operate the Central Intake phone system (Five9) efficiently. Excellent EMR (Raintree) and Microsoft Office skills are required. Ability to multitask, working from multiple screens and reference ...

Conflicts Specialist

Raleigh, NC · Hybrid

$60K - $80K/yr

This vital position handles risk management and compliance operations, ensuring seamless new matter intake while working within a highly collaborative and team-oriented firm culture. Core ...

Conflicts Analyst

Raleigh, NC · Hybrid

$34.09 - $53.18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Reviews new business intake forms and identifies conflicts in order to ensure accuracy, including verifying information, conducting corporate research, and communicating with all levels of personnel ...

AI Solutions Architect

Raleigh, NC · On-site

$61.25 - $80.75/hr

Lead end-to-end solution design for AI use cases, from intake through implementation planning * Translate business problems into technical architectures, workflows, and system integration designs

Showing results 41-60

Intake information

See Raleigh, NC salary details

$30.1K

$43.2K

$81.2K

How much do intake jobs pay per year?

As of Aug 18, 2026, the average yearly pay for intake in Raleigh, NC is $43,155.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $41,800.00 per year, depending on experience, location, and employer.

What is an intake specialist?

Intake specialists are professionals who serve as the first point of contact for clients or patients seeking services from an organization, such as a healthcare facility, law office, or social services agency. They gather essential information, assess needs, and determine eligibility for services. Intake specialists also help guide clients through the initial steps of the service process, ensuring accurate documentation and effective communication between clients and the organization.

What are the key skills and qualifications needed to thrive as an intake specialist?

To thrive as an Intake Specialist, you need strong organizational skills, attention to detail, and a background in customer service or social services, often supported by a relevant degree or work experience. Familiarity with case management software, electronic records systems, and data entry tools is typically required. Excellent communication, empathy, and problem-solving abilities help Intake Specialists build rapport and accurately assess client needs. These skills are crucial for ensuring efficient client onboarding, accurate information gathering, and effective service coordination.

What are some common challenges faced by professionals in an intake role, and how can they be managed effectively?

Professionals in an Intake role often encounter challenges such as handling high volumes of inquiries, accurately gathering detailed client information, and prioritizing cases based on urgency. Effective time management, strong communication skills, and attention to detail are crucial for success. Collaborating closely with other departments and using case management software can help streamline the intake process, minimize errors, and ensure a positive experience for clients and the organization.

What is the difference between Intake vs Case Manager?

AspectIntakeCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; often requires additional certifications or experience
Work EnvironmentInitial client contact, administrative tasks, data collectionOngoing client support, service planning, case coordination
Employer & Industry UsageHealthcare, social services, mental health agenciesHealthcare, social services, nonprofit organizations
Search & Comparison IntentUnderstanding initial client intake processManaging client cases and services

Intake specialists focus on the initial client contact and data collection, while case managers handle ongoing support and service coordination. Both roles are essential in social services and healthcare settings, but they differ in responsibilities and scope.

What are the most commonly searched types of Intake jobs in Raleigh, NC?

The most popular types of Intake jobs in Raleigh, NC are:

What are popular job titles related to Intake jobs in Raleigh, NC?

For Intake jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Intake jobs in Raleigh, NC look for?

The top searched job categories for Intake jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Intake jobs?

Cities near Raleigh, NC with the most Intake job openings:

Infographic showing various Intake job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $43,155 per year, or $20.7 per hour.

Intake RN- Full Time- Night Shift

Summit BHC

Garner, NC • On-site

Full-time

Posted 4 days ago


Job description

Intake RN- Full Time- Night Shift | Raleigh Oaks Behavioral Health | Garner, North Carolina
About the Job:
The Intake RN performs the daily operations of patient intake and/or admissions, with may include screening, financial counseling, insurance verification and assessment at or outside the facility, depending on the needs of the patient or hospital. Screens and assesses admissions to evaluate clinical and medical appropriateness and communicates this information to a physician who makes the admissions and level of care decision. Works closely with business office, nursing, and clinical staff as well as external parties to ensure the timely admission of patients. Responds to inquiries regarding admissions.
Roles and Responsibilities:
ESSENTIAL FUNCTIONS:
  • Facilitates admissions and assessment processes for incoming patients. Provides initial evaluation and initiate the integrated assessment, documenting patient symptoms, functioning and needs.
  • Collaborates with other facility medical and psychiatric staff to ensure appropriate recommendations and admissions. Communicates projected admissions to designated internal representative in a timely manner.
  • Provides additional coverage for the Call Center Team - e.g. answers phones, processes admission requests, completes call center duties reviewing and accepting patients, verifies insurance, and assists with insurance pre-certifications during times of high volume
  • Ensures all medical admission documentation is gathered from external sources prior to patient admission and secures initial pre-authorization for treatment and admission.
  • Reviews patient charts to determine medical necessity and staffs each referral and assessment with appropriate physician to obtain orders, recommendations, and DSM-V diagnosis, when appropriate.
  • Communicates treatment recommendations to and coordinate with other treatment teams.
  • May administer patients' medications and follows all physician's orders in consultation with psychiatrist and in accordance with established hospital and licensing agency protocols. Educates patients on side effects, and through discussions determines the effectiveness of education; questions compliance and adjusts medications under psychiatrists' supervision as needed; monitors lab results to validate medication compliance.
  • May maintain accountability of administration, recording, control and security of medications, including narcotics. Assures completion of Adverse Drug Reaction forms as necessary. Maintains knowledge of the most common medications used for psychiatric patients.
  • Advocates for the lowest level of care consistent with the patient's needs. Coordinates admission and transfer between levels of care within the facility.
  • Assures thorough, accurate documentation is completed for all patients on each shift and facilitates the response to requests for services, including the initial response, the assessment, and referral process, the designation of appropriate level of care, initiation/admission into services, and appropriate follow up activity.
  • Responds to inquiries about the facility within facility policy timeframes.
  • Performs insurance benefit verifications, disseminating the information gathered to patient, their families and other appropriate facility staff. Provides accurate and ongoing assessment of patient status in the admissions process. Reviews client charts to determine medical necessity and staffs each referral and assessment with appropriate physician to obtain orders, recommendations, and DSM-V diagnosis, when appropriate.
  • Other duties as assigned, including assisting on patient unit.
  • May administer clients' medications. Follows all physician's orders in consultation with psychiatrist and in accordance with established hospital and licensing agency protocols. Educates patients on side effects, and through discussions determines the effectiveness of education; questions compliance and adjusts medications under psychiatrists' supervision as needed; monitors lab results to validate medication compliance.
  • May maintain accountability of administration, recording, control and security of medications, including narcotics. Assures completion of Adverse Drug Reaction forms as necessary. Maintains knowledge of the most common medications used for psychiatric clients.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
  • Graduation from an accredited school of nursing required. BSN preferred.
  • One or more years' experience in mental health or substance use disorder admissions preferred.
  • Experience in clinical interviewing, patient assessment, referral, treatment planning, communicating with external review organizations or comparable entities.
  • Experience in the managed care pre-certification process, level of care assessments and utilization.
  • Outstanding interpersonal and interviewing and assessment skills. Skill in telephone etiquette and paging procedures.

LICENSES/DESIGNATIONS/CERTIFICATIONS:
  • Valid current RN license from the state or from a compact state, where applicable.
  • CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).
  • First aid may be required based on state or facility requirements.

WORK LOCATION:
This position is onsite at the facility and is not a remote position.
SUPERVISORY REQUIREMENTS:
This position is an Individual Contributor.
Why Raleigh Oaks Behavioral Health?Raleigh Oaks Behavioral Health offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Raleigh Oaks Behavioral Health is an EOE.
Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.

Summit BHC logo

About Summit BHC

Sourced by ZipRecruiter

Summit BHC, based in Franklin, TN, USA, is a recognized leader in the field of addiction treatment and behavioral health care services. The company operates a nationwide network of treatment centers aimed at caring for individuals battling substance abuse and mental health disorders. Summit BHC was established with the mission to provide high-quality, addiction treatment and behavioral health services to those in need throughout the United States. With compassion, dignity, and respect as their core values, they endeavor to instill hope during the journey to recovery and beyond.

Industry

Health care and social assistance

Company size

501 - 1,000 Employees

Headquarters location

Franklin, TN, US

Year founded

2013

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