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Intake Worker Jobs in Minnesota (NOW HIRING)

eventide

Universal Worker

Moorhead, MN

The Universal Worker provides high-quality and safe personal care assistance to senior living ... Provides adequate nutrition and fluid intake through meal preparation. * Performs blood sugar ...

eventide

Universal Worker

Moorhead, MN

Universal Worker Eventide Fairmont Senior Living Apartments is currently seeking a Full-Time ... Provides adequate nutrition and fluid intake through meal preparation. * Performs blood sugar ...

eventide

Universal Worker

Moorhead, MN

... Universal Worker. * Part Time Nights (40 hours every two weeks): 10p-6:30a every Monday and ... Provides adequate nutrition and fluid intake through meal preparation. * Performs blood sugar ...

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Intake Worker information

See Minnesota salary details

$13

$22

$35

How much do intake worker jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for intake worker in Minnesota is $22.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $26.35 per hour, depending on experience, location, and employer.

What is an intake worker?

Intake workers are professionals who serve as the first point of contact for individuals seeking assistance or services from organizations, such as social services, healthcare, or legal aid. They are responsible for gathering initial information, assessing client needs, and determining eligibility for programs or services. Intake workers play a critical role in ensuring that clients are referred to the appropriate resources and receive the support they require. Their work often involves interviewing clients, maintaining records, and collaborating with other service providers.

What are the key skills and qualifications needed to thrive as an intake worker, and why are they important?

To thrive as an Intake Worker, you need strong interviewing, assessment, and documentation skills, typically supported by a background in social work, psychology, or a related field. Familiarity with case management software, data entry systems, and sometimes specialized intake forms or databases is common in this role. Excellent communication, empathy, and organizational skills help Intake Workers build rapport with clients and coordinate services effectively. These competencies are crucial for accurately identifying client needs, ensuring timely support, and maintaining efficient service delivery in social service environments.

What are some common challenges intake workers face when managing high caseloads, and how can they be addressed?

Intake Workers often encounter high caseloads, which can lead to time management challenges and increased stress. To address these issues, effective prioritization, clear communication, and strong organizational skills are essential. Many organizations provide training, mentorship, and supportive supervision to help Intake Workers manage workload demands. Additionally, collaborating with team members and using case management software can streamline processes and improve efficiency, ensuring that each case receives appropriate attention.

What is the difference between Intake Worker vs Case Manager?

AspectIntake WorkerCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; often requires certification or relevant experience
Work EnvironmentFrontline, initial contact with clients, often in social service agenciesOngoing client support, case planning, and resource coordination
Employer & Industry UsageSocial service agencies, healthcare, nonprofitsSocial service agencies, healthcare, community organizations
Common Search & Comparison IntentUnderstanding entry-level roles, initial client contactClient management, ongoing support, case planning

Intake Workers primarily handle initial client contact and gather basic information, while Case Managers provide ongoing support and coordinate services. Both roles are essential in social services but differ in scope and responsibilities.

What are popular job titles related to Intake Worker jobs in Minnesota? For Intake Worker jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Intake Worker jobs in Minnesota look for? The top searched job categories for Intake Worker jobs in Minnesota are:
What are popular job titles related to Intake Worker jobs in MN? For Intake Worker jobs in MN, the most frequently searched job titles are:
Intake Worker jobs near you
Infographic showing various Intake Worker job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $46,679 per year, or $22.4 per hour.

Patient Intake Services Specialist - Twin Cities Orthopedics

Revo Health

MN • On-site, Remote

$18.77 - $27.82/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 19 days ago

Job description

The Patient Intake Services Specialist is responsible for the registration and scheduling of patients in a call center environment while maintaining excellent customer service.
This is a full-time position working 9:30am-6:00pm Monday-Thursday & 8:30am-5:00pm Friday. ***Must live within reasonable commuting distance to our Bloomington, MN office for occasional onsite activities.***
Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.
Essential Functions:
  • Accurately and efficiently schedule new and existing patients in the current practice management system.
  • Answer a high volume of inbound calls in a timely, pleasant and professional manner.
  • Communicate all pertinent patient information regarding their call to include: appointment information, directions, check-in times, referral information, and copayments.
  • Verify and document insurance information as defined by current business practices.
  • Maintain and update assigned appointment reports, new patient reports or other assigned scheduling modules.
  • Maintain a working knowledge of health care plan requirements and health plan networks.
  • Any and all other duties as assigned

Education and Experience Requirements:
  • High School diploma/GED or equivalent
  • Customer service experience
  • Previous experience in a healthcare facility in relation to pre-registration or appointment scheduling preferred
  • Previous experience in a call-center environment preferred

Benefits & Compensation:
  • Actual starting pay will vary based on education, skills, and experience.
  • We offer a comprehensive benefits package - to learn more click here.
    • Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement.
    • All employees, regardless of hours, are eligible for 401(k) w/ Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.
  • A sign-on bonus will be offered for select roles, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for the sign-on bonus.

Working Conditions:
  • Ability to sit for extended periods (up to 8 or more hours per day).
  • Frequent use of hands and fingers for typing, writing, and handling documents.
  • Occasional standing, walking, bending, or reaching within the office environment.
  • Ability to lift and carry office supplies or files weighing up to 20 pounds.
  • Visual acuity to read electronic and paper documents.
  • Auditory ability to participate in phone or video calls clearly.
  • Manual dexterity to operate standard office equipment (e.g., computer, phone, printer).

Setting:
  • Office

Essential Requirements:
Ability to:
  • Comply with company policies, procedures, practices, and business ethics guidelines.
  • Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
  • Demonstrate prompt and reliable attendance.
  • Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines. Prioritize workload effectively.
  • Communicate respectfully and professionally in face-to-face, phone and email interactions. Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.

Notes
  • Revo/ i-Health is an Equal Opportunity Employer. We are committed to fostering an inclusive and accessible workplace. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. Applicants or employees who wish to request an accommodation may do so by emailing HR@RevoHealth.com. For more information, please review the Know Your Rights notice from the U.S. Equal Employment Opportunity Commission.
  • We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees/employee-rights-and-responsibilities
  • Please note: This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Revo/ i-Health reserves the right to modify job duties or descriptions at any time, with or without notice, in accordance with applicable laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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