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Intake Worker Jobs in Minnesota (NOW HIRING)

Intake Supervisor

Mendota Heights, MN · On-site

$68K - $73K/yr

Intake Supervisor Position Overview Reporting to the Director of Intake, the Intake Supervisor is ... Ensure fair treatment of all employes and cultivate positive working environment. * Addresses and ...

Intake Supervisor

Mendota Heights, MN · On-site

$68K - $73K/yr

Intake Supervisor Position Overview Reporting to the Director of Intake, the Intake Supervisor is ... Ensure fair treatment of all employes and cultivate positive working environment. * Addresses and ...

Intake Supervisor

Mendota Heights, MN · On-site

$68 - $73/hr

Intake Supervisor Position Overview Reporting to the Director of Intake, the Intake Supervisor is ... Ensure fair treatment of all employes and cultivate positive working environment. * Addresses and ...

Intake Support Specialist

Princeton, MN · On-site

$38K - $44K/yr

Working closely with the Intake Manager, this position helps balance intake opportunities with organizational capacity, strengthens operational processes, and ensures compliance with organizational ...

Intake Support Specialist

Princeton, MN · On-site

$38K - $44K/yr

Working closely with the Intake Manager, this position helps balance intake opportunities with organizational capacity, strengthens operational processes, and ensures compliance with organizational ...

Intake Specialist

Vadnais Heights, MN · On-site

$23 - $30/hr

Comfortable working with scheduling systems, CRM tools, or electronic health records (EHR) systems ... intake experience preferred. Physical Requirements * Prolonged periods of sitting at a desk and ...

Intake Coordinator

Saint Paul, MN · On-site

$18 - $25/hr

The Firm has an immediate opening for an Intake Coordinator in their St. Paul, Minnesota office ... Great at working in a team environment. * One year legal experience in Personal Injury law a plus ...

Intake Coordinator

Saint Paul, MN · On-site

$18 - $25/hr

The Firm has an immediate opening for an Intake Coordinator in their St. Paul, Minnesota office ... Great at working in a team environment. * One year legal experience in Personal Injury law a plus ...

In addition to intake and governance responsibilities, the role manages assigned technology ... Working knowledge of estimating, documenting, tracking, and reporting ROI, business value, and ...

In addition to intake and governance responsibilities, the role manages assigned technology ... Working knowledge of estimating, documenting, tracking, and reporting ROI, business value, and ...

In addition to intake and governance responsibilities, the role manages assigned technology ... Working knowledge of estimating, documenting, tracking, and reporting ROI, business value, and ...

In addition to intake and governance responsibilities, the role manages assigned technology ... Working knowledge of estimating, documenting, tracking, and reporting ROI, business value, and ...

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Intake Worker information

See Minnesota salary details

$13

$22

$35

How much do intake worker jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for intake worker in Minnesota is $22.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $26.35 per hour, depending on experience, location, and employer.

What is an intake worker?

Intake workers are professionals who serve as the first point of contact for individuals seeking assistance or services from organizations, such as social services, healthcare, or legal aid. They are responsible for gathering initial information, assessing client needs, and determining eligibility for programs or services. Intake workers play a critical role in ensuring that clients are referred to the appropriate resources and receive the support they require. Their work often involves interviewing clients, maintaining records, and collaborating with other service providers.

What are the key skills and qualifications needed to thrive as an intake worker, and why are they important?

To thrive as an Intake Worker, you need strong interviewing, assessment, and documentation skills, typically supported by a background in social work, psychology, or a related field. Familiarity with case management software, data entry systems, and sometimes specialized intake forms or databases is common in this role. Excellent communication, empathy, and organizational skills help Intake Workers build rapport with clients and coordinate services effectively. These competencies are crucial for accurately identifying client needs, ensuring timely support, and maintaining efficient service delivery in social service environments.

What are some common challenges intake workers face when managing high caseloads, and how can they be addressed?

Intake Workers often encounter high caseloads, which can lead to time management challenges and increased stress. To address these issues, effective prioritization, clear communication, and strong organizational skills are essential. Many organizations provide training, mentorship, and supportive supervision to help Intake Workers manage workload demands. Additionally, collaborating with team members and using case management software can streamline processes and improve efficiency, ensuring that each case receives appropriate attention.

What is the difference between Intake Worker vs Case Manager?

AspectIntake WorkerCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; often requires certification or relevant experience
Work EnvironmentFrontline, initial contact with clients, often in social service agenciesOngoing client support, case planning, and resource coordination
Employer & Industry UsageSocial service agencies, healthcare, nonprofitsSocial service agencies, healthcare, community organizations
Common Search & Comparison IntentUnderstanding entry-level roles, initial client contactClient management, ongoing support, case planning

Intake Workers primarily handle initial client contact and gather basic information, while Case Managers provide ongoing support and coordinate services. Both roles are essential in social services but differ in scope and responsibilities.

How to become an intake worker?

To become an intake worker, typically a high school diploma or equivalent is required, and some positions may prefer or require post-secondary education in social work, psychology, or related fields. Relevant skills include strong communication, organization, and assessment abilities, and some roles may require certification or training in areas like CPR or confidentiality protocols.

What are popular job titles related to Intake Worker jobs in MN?

For Intake Worker jobs in MN, the most frequently searched job titles are:

Infographic showing various Intake Worker job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $46,679 per year, or $22.4 per hour.

$20 - $21/hr

Full-time

Re-posted 3 days ago


Job description

Position: Food Market Intake Worker
Salary: $20/hour or $21/hour if bilingual
Schedule: Monday – Friday with occasional evenings and weekends
Location: In person, St. Paul
WHO WE ARE
For more than 129 years, Neighborhood House has partnered with families in St. Paul to ensure access to essential services, including food, housing, education, and opportunities. Today, we serve more than 30,000 individuals annually across six neighborhoods, striving for a community where everyone can thrive.
POSITION SUMMARY
Neighborhood House is seeking a full-time Food Market Intake Worker to support, strengthen our Food Support programming. In this role, you will be a first point of contact for families who come to the food market, creating a welcoming space for families who shop with us. You will conduct participant interviews and assessments to learn about their needs, gather data to learn how best to serve each family, offer referrals to community resources when needed, and support with shopping. In addition to direct service, this position works collaboratively with other food support team members and volunteers to ensure efficient food shelf operations including stocking shelves and helping with food donations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Direct Service:
  • Provide culturally responsive services aligned with Neighborhood House standards for accessibility, inclusion, and radical hospitality, including:
    • Conduct participant intake for new and renewing households accessing food support services
    • Provide information about Neighborhood House wrap-around services and programs, and connect participants to internal and community resources as appropriate
    • Respond to participant inquiries about food access and related services by phone, email, in person, or through referral systems
  • Participate and support food distribution programs, including Fresh Produce Distributions, the Commodity Supplemental Food Program (CSFP), and other special events hosted by Neighborhood House.
Indirect Service:
  • Collaborate with other staff on special projects such as school supply drives, food drives, and Basic Needs events
  • Ensure safe food handling procedures and proper maintenance of equipment and appliances to maintain compliance with license requirements
  • Assist with receiving, unloading, and stocking deliveries daily
Data and Evaluation:
  • Ensure timely and accurate data entry in Client Track
  • Support regular data review and cleanup to ensure data quality, consistency, and compliance with organizational requirements.
EXPERIENCE AND SKILLS
Required Qualifications
  • High school diploma or GED
  • Strong commitment to serving families facing food insecurity and a sensitivity to the stress that may appear for families using the food support program
  • Demonstrated ability to work and communicate effectively with people of diverse ethnic, economic, social, racial, and cultural backgrounds
  • Proficient interpersonal, verbal, and written communication skills in English
  • Must be able to lift items up to 50 pounds
  • Ability to occasionally work evenings and weekends as required
  • Must have a driver’s license, a clean driving record, and ability to drive agency vehicles
  • Must be able to pass a criminal background check
Desired Qualifications
· Bilingual or multilingual skills relevant to the communities served.
  • Experience providing social services in a non-profit or other related customer service field
WORK LOCATION
This in-person role is based in St. Paul, MN. This position is primarily based in the food market setting with frequent interaction at various Neighborhood House sites and occasional off-site meetings or events. Local travel between locations is required; reliable transportation is necessary (mileage reimbursement available).
BACKGROUND CHECK REQUIREMENT
Neighborhood House is required to conduct background checks on all final candidates because of our work with youth and families. We understand that past events may have occurred, and we don’t want this to deter you from applying. The outcome of background