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Intake Manager Jobs in Massachusetts (NOW HIRING)

Intake Coordinator, 36hr Nights

Devens, MA

$20 - $27.25/hr

Join us as Overnight Intake Coordinator Full Time 36 Hours weekdays 11p-7:30a plus every other ... Crisis management and time management skills. * Exhibit flexibility, creativity, and ability to ...

BIC Intake Specialist

Boston, MA · On-site

$72K - $99K/yr

Communicate with all users (named attorneys, their assistants, submitters, etc.) regarding above-referenced intake issues as well as any potential risk management procedures pertaining to the opening ...

BIC Intake Specialist

Boston, MA · On-site

$72K - $99K/yr

Communicate with all users (named attorneys, their assistants, submitters, etc.) regarding above-referenced intake issues as well as any potential risk management procedures pertaining to the opening ...

BIC Intake Specialist

Boston, MA · On-site

$72K - $99K/yr

Communicate with all users (named attorneys, their assistants, submitters, etc.) regarding above-referenced intake issues as well as any potential risk management procedures pertaining to the opening ...

BIC Intake Specialist

Boston, MA · On-site

$72K - $99K/yr

Communicate with all users (named attorneys, their assistants, submitters, etc.) regarding above-referenced intake issues as well as any potential risk management procedures pertaining to the opening ...

Intake Coordinator, 28hr Nights

Devens, MA

$20 - $27.25/hr

Join us as an Overnight Intake Coordinator! Part Time 28 Hours, weekdays 11:00pm - 7:30am plus ... Crisis management and time management skills. * Exhibit flexibility, creativity, and ability to ...

BIC Intake Specialist

Boston, MA · On-site

$72K - $99K/yr

Communicate with all users (named attorneys, their assistants, submitters, etc.) regarding above-referenced intake issues as well as any potential risk management procedures pertaining to the opening ...

Position Summary We are seeking a detail-oriented and client-focused Intake Coordinator to manage the admission and discharge process for individuals entering and completing care at our facility. As ...

Intake Coordinator

Medford, MA · Remote

$18.75 - $25.50/hr

As an Intake Coordinator at Innovive Health, you manage the end-to-end referral process for home health services, serving as a key point of contact between referral sources, patients, clinicians, and ...

Showing results 21-40

Intake Manager information

See Massachusetts salary details

$38.8K

$73.1K

$119.6K

How much do intake manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for intake manager in Massachusetts is $73,111.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,600.00 and $86,300.00 per year, depending on experience, location, and employer.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

What are the most commonly searched types of Intake jobs in Massachusetts?

The most popular types of Intake jobs in Massachusetts are:

What are popular job titles related to Intake Manager jobs in Massachusetts?

For Intake Manager jobs in Massachusetts, the most frequently searched job titles are:

What cities in Massachusetts are hiring for Intake Manager jobs?

Cities in Massachusetts with the most Intake Manager job openings:

Infographic showing various Intake Manager job openings in Massachusetts as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $73,111 per year, or $35.1 per hour.

Intake Coordinator, 36hr Nights

TaraVista

Devens, MA

$20 - $27.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


Job description

Join us as Overnight Intake Coordinator

Full Time 36 Hours weekdays 11p-7:30a plus every other weekend (Saturday and Sunday) 7:00pm - 7:30am

Located at TaraVista in Devens, MA with coverage for MiraVista in Holyoke, MA. Travel to Holyoke is not required.

The Intake Coordinator, under the supervision of the Director of Intake and the Chief Admissions Officer, is responsible for facilitating the admission process. As a member of the Intake and Admissions team the Dual Site Intake Coordinator is responsible for processing admission referrals, filling the beds at both sites, verifying insurance, registering patients in the electronic medical record, and for communicating census updates.

  • Welcoming patient to the Vista's

  • Maintaining patient privacy and safety

  • Screen referrals and accept patients to fill beds

  • Register patients

  • Verify insurance

  • Provide census updates to Intake Leadership

  • Completing all legal documents as required

  • Any other duties as assigned by the Director of Intake and the Chief Admissions Officer

When you join the growing Vista team, you're not just taking a job, you’re making a difference in people’s lives. As our team member, you’ll receive:

  • Medical, Dental, and Vision

  • 401(k) match

  • Employer paid long term disability (LTD)

  • Employer paid life and AD&D Insurance

  • Generous Paid Time Off

  • Flexible Spending Account

  • Tuition Reimbursement

Successful Intake Coordinator candidates will have the following:

  • CPR certification required.

  • Previous psychiatric/substance inpatient experience preferred.

  • Previous Intake/Admissions experience strongly preferred.

  • Excellent verbal and written communication skills.

  • Knowledge of Behavior Health and Substance Abuse treatment modalities.

  • Ability to develop a therapeutic relationship while maintaining professional boundaries.

  • Sufficient typing and computer skills to facilitate use of Electronic Medical Record.

  • Crisis management and time management skills.

  • Exhibit flexibility, creativity, and ability to manage stressful situations in a calm, organized and professional manner.

Pay Range

Compensation will be determined based on the candidate’s relevant experience.

$23.00 - $25.00

Vista is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.