ZipRecruiter

Log In

1

Intake Jobs in Massachusetts (NOW HIRING)

Workforce Connections

Intake Coordinator

Boston, MA · On-site

$19.50 - $26.50/hr

Intake Coordinator Location: Brookline, MA (100% Onsite) Schedule: Monday-Friday | 8:30 a.m. - 5:00 p.m. Assignment Length: 10-12 Weeks Position Summary Our client is a nationally recognized academic ...

New England Life Care

Intake Coordinator

Woburn, MA · On-site

$21 - $23/hr

The Intake Coordinator position has a Career Ladder in place. Candidates who achieve excellent performance in their job duties, who demonstrate a commitment to personal development, participation in ...

New England Life Care

Intake Coordinator

Canton, MA · On-site

$21 - $23/hr

The Intake Coordinator position has a Career Ladder in place. Candidates who achieve excellent performance in their job duties, who demonstrate a commitment to personal development, participation in ...

Cooley

BIC Intake Specialist

Boston, MA · On-site

$72K - $99K/yr

BIC Intake Specialist Cooley is seeking a BIC Intake Specialist to join the Business Intake and Conflicts team. Position summary: Under the supervision of the Regional Associate Director of Conflicts ...

Cooley LLP

BIC Intake Specialist

Boston, MA · On-site

$72K - $99K/yr

BIC Intake Specialist Cooley is seeking a BIC Intake Specialist to join the Business Intake and Conflicts team. Position summary: Under the supervision of the Regional Associate Director of Conflicts ...

Cooley LLP

BIC Intake Specialist

Boston, MA · On-site

$72K - $99K/yr

BIC Intake Specialist Cooley is seeking a BIC Intake Specialist to join the Business Intake and Conflicts team. Position summary: Under the supervision of the Regional Associate Director of Conflicts ...

Cooley

BIC Intake Specialist

Boston, MA · On-site

$72K - $99K/yr

BIC Intake Specialist Cooley is seeking a BIC Intake Specialist to join the Business Intake and Conflicts team. Position summary: Under the supervision of the Regional Associate Director of Conflicts ...

CivicMinds, Inc.

Intake support Specialist

Sudbury, MA · On-site

$18.50 - $24.75/hr

Job: Intake Support Specialist Location: Sudbury, MA The Intake Support Specialist plays a critical frontline role within National Service Operations, serving as the first point of contact for ...

Pyramid Healthcare

Intake Coordinator

Concord, MA

$22/hr

Intake Coordinator - SUD Treatment Location: Concord, MA Schedule: Full-Time Pay: $22 per hour About Pyramid Healthcare Pyramid Healthcare is a trusted leader in behavioral healthcare, providing ...

TaraVista

Intake Coordinator, 32hr Nights

Devens, MA

$20 - $27.25/hr

The Intake Coordinator, under the supervision of the Director of Intake and the Chief Admissions Officer, is responsible for facilitating the admission process. As a member of the Intake and ...

next page

Showing results 1-20

All JobsIntake JobsIntake Jobs in Massachusetts

Intake information

See Massachusetts salary details

$33.9K

$48.5K

$91.2K

How much do intake jobs pay per year?

As of Aug 1, 2026, the average yearly pay for intake in Massachusetts is $48,487.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $47,000.00 per year, depending on experience, location, and employer.

What is the difference between Intake vs Case Manager?

AspectIntakeCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; often requires additional certifications or experience
Work EnvironmentInitial client contact, administrative tasks, data collectionOngoing client support, service planning, case coordination
Employer & Industry UsageHealthcare, social services, mental health agenciesHealthcare, social services, nonprofit organizations
Search & Comparison IntentUnderstanding initial client intake processManaging client cases and services

Intake specialists focus on the initial client contact and data collection, while case managers handle ongoing support and service coordination. Both roles are essential in social services and healthcare settings, but they differ in responsibilities and scope.

What are intake specialists?

Intake specialists are professionals who serve as the first point of contact for clients or patients seeking services from an organization, such as a healthcare facility, law office, or social services agency. They gather essential information, assess needs, and determine eligibility for services. Intake specialists also help guide clients through the initial steps of the service process, ensuring accurate documentation and effective communication between clients and the organization.

What are some common challenges faced by professionals in an Intake role, and how can they be managed effectively?

Professionals in an Intake role often encounter challenges such as handling high volumes of inquiries, accurately gathering detailed client information, and prioritizing cases based on urgency. Effective time management, strong communication skills, and attention to detail are crucial for success. Collaborating closely with other departments and using case management software can help streamline the intake process, minimize errors, and ensure a positive experience for clients and the organization.

What are the key skills and qualifications needed to thrive as an Intake Specialist, and why are they important?

To thrive as an Intake Specialist, you need strong organizational skills, attention to detail, and a background in customer service or social services, often supported by a relevant degree or work experience. Familiarity with case management software, electronic records systems, and data entry tools is typically required. Excellent communication, empathy, and problem-solving abilities help Intake Specialists build rapport and accurately assess client needs. These skills are crucial for ensuring efficient client onboarding, accurate information gathering, and effective service coordination.
What are the most commonly searched types of Intake jobs in Massachusetts? The most popular types of Intake jobs in Massachusetts are:
What are popular job titles related to Intake jobs in Massachusetts? For Intake jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Intake jobs in Massachusetts look for? The top searched job categories for Intake jobs in Massachusetts are:
What cities in Massachusetts are hiring for Intake jobs? Cities in Massachusetts with the most Intake job openings:
Intake jobs near you
Infographic showing various Intake job openings in Massachusetts as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $48,487 per year, or $23.3 per hour.

Intake Clinician

Aspire Health and Community Services

Quincy, MA • On-site

Full-time

Medical, Vision

Re-posted 14 days ago

Job description

Aspire Health and Community Services recognizes that attracting and retaining exceptional staff is the key to providing excellent care for our clients. Whether a staff member is providing direct care to those we serve or working on the administrative end supporting the services we are proud to provide, each person's contribution is highly valued.
Our mission, vision and values are supported by organizational culture guiding the work for every staff member: We are one compassionate, accountable community.
Working at Aspire Health and Community Services can provide enormous job satisfaction. Your contribution is serving to help fulfill a mission, vision and values that support our belief that mental health is the foundation of a person's overall health and we work to foster an environment that is safe and supportive and free of judgement or prejudice around mental health. In addition, Aspire Health and Community Services offers a competitive package of compensation and benefits.
Are you ready to make a difference? The Intake Clinician is the vibrant first point of contact for potential clients, guiding them through the exciting enrollment process for our outpatient behavioral health services! This role is essential in ensuring that clients are assessed, referred, and enrolled with efficiency and care, all while adhering to agency policies, funding requirements, and legal standards.
The Outpatient Clinic Intake Clinician will be a dynamic member of the Clinic Intake Team. They will collaborate and coordinate care with Aspire Health Alliance programs, working closely with the Clinic Director, APD's, Supervisors, Central Registration, and Prescribers. This position reports directly to the Clinic Intake Coordinator, creating an engaging and supportive work environment.
ESSENTIAL JOB FUNCTIONS:
  • Client Screening & Referral: Screen incoming referrals (via SRTS, walk-ins, or community sources) and kick off the admission process within just 1-2 business days, tailored to case and program needs!
  • Enrollment & Scheduling: Schedule initial intake appointments for themselves or a designated clinical staff member, expertly manage pre-intake and intake scheduling, update calendars for rescheduled appointments, and complete intake assessments with enthusiasm!
  • Documentation & Paperwork: Complete and process initial, ongoing, and yearly intake forms; maintain accurate intake logs; and ensure all required legal and insurance documentation is gathered efficiently!
  • Eligibility Verification: Check insurance eligibility before client admission to ensure a smooth onboarding experience.
  • Coordination & Follow-Up: Track waitlist clients, proactively follow up on changing needs, and notify the clinical team of high-need cases with urgency!
  • Referral Management: Assist with tracking and processing referrals, ensuring every client gets the attention they deserve!
  • Client Support: Provide a warm welcome to office walk-ins, helping them understand and enroll for services if eligible.
  • Participate in On-Call Rotation for extended daytime hours, Saturdays, and Sundays, showcasing your commitment to client care!
  • Must work evenings at least 2 nights a week until 8, embracing the flexibility to meet client needs.
  • Collaborate with the Clinic Director, APD's, and Clinic Intake Coordinator to assign new cases, fostering teamwork!

Requirements:
  • Master's degree in Social Work, Counseling, Psychology, or other mental health discipline.
  • Independent Licensure strongly preferred
  • 2+ years in outpatient behavioral health or intake/registration roles
  • Experience utilizing Electronic Health Record preferred.
  • Proficiency in computer technology required.
  • Minimum two years post graduate experience required and five years strongly preferred.
  • Strong communication, organizational, and time management abilities; proficiency in a second language is a plus.
  • Knowledge of HIPAA, confidentiality laws, and agency policies; ability to maintain accurate, timely documentation

Compensation is based on candidate experience, qualifications, and certifications and licenses. Annual ranges listed are based on a full-time, 40 hours per week position.
Salary Range
$65,000-$105,000 USD
Aspire Health and Community Services is committed to and passionate about diversity, equity, and inclusion. We celebrate, support, and promote diversity of thought, culture, and backgrounds. As an employer committed to equal opportunity, we base all employment decisions on each individual's capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic. Aspire Health and Community Services strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.

Apply