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Remote Intake Jobs in Massachusetts (NOW HIRING)

inno

Intake Coordinator- Remote

Medford, MA · Remote

$18.75 - $25.50/hr

As an Intake Coordinator at Innovive Health, you manage the end-to-end referral process for home health services, serving as a key point of contact between referral sources, patients, clinicians, and ...

Innovive Health

Intake Coordinator- Remote

Medford, MA · On-site +1

$20 - $23/hr

As an Intake Coordinator at Innovive Health, you manage the end-to-end referral process for home health services, serving as a key point of contact between referral sources, patients, clinicians, and ...

inno

Part-Time Intake Coordinator

Medford, MA · Remote

$18.75 - $25.50/hr

As an Intake Coordinator at Innovive Health, you manage the end-to-end referral process for home ... Hours of Operations (Remote) Friday- Sunday: 9 am- 5 pm EST Must live in the following states CO ...

Innovive Health

Part-Time Intake Coordinator

Medford, MA · On-site

$20 - $23/hr

As an Intake Coordinator at Innovive Health, you manage the end-to-end referral process for home ... Hours of Operations (Remote) Friday- Sunday: 9 am- 5 pm EST Must live in the following states CO ...

Vinfen

Intake Specialist

Lawrence, MA · On-site +1

$55K/yr

Overview The Intake Specialist manages the referral systems for Vinfen's Integrated Care Division Care Coordination programs in the Northeast region, including the Community Support Program (CSP) One ...

Talkiatry

Remote Therapist - Massachusetts

Worcester, MA · Remote

$70K - $90K/yr

Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... Full operational support including scheduling, billing, intake coordination, credentialing, and ...

Talkiatry

Remote Therapist - Massachusetts

Cambridge, MA · Remote

$70K - $90K/yr

Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... Full operational support including scheduling, billing, intake coordination, credentialing, and ...

Talkiatry

Remote Therapist - Massachusetts

Springfield, MA · Remote

$70K - $90K/yr

Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... Full operational support including scheduling, billing, intake coordination, credentialing, and ...

Talkiatry

Remote Therapist - Massachusetts

Boston, MA · Remote

$70K - $90K/yr

Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... Full operational support including scheduling, billing, intake coordination, credentialing, and ...

Talkiatry

Remote Therapist - Massachusetts

Boston, MA · Remote

$70K - $90K/yr

Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... Full operational support including scheduling, billing, intake coordination, credentialing, and ...

Talkiatry

Remote Therapist - Massachusetts

Springfield, MA · Remote

$70K - $90K/yr

Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... Full operational support including scheduling, billing, intake coordination, credentialing, and ...

Talkiatry

Remote Therapist - Massachusetts

Cambridge, MA · Remote

$70K - $90K/yr

Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... Full operational support including scheduling, billing, intake coordination, credentialing, and ...

Talkiatry

Remote Therapist - Massachusetts

Worcester, MA · Remote

$70K - $90K/yr

Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... Full operational support including scheduling, billing, intake coordination, credentialing, and ...

Chenega MIOS

SharePoint Developer

$60.25 - $78.75/hr

SharePoint Developer 100% Remote in the US The SharePoint Developer will identify opportunities for ... Daily tasks will be supplemented with special projects such as curating intake requests and ...

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All JobsRemote Intake JobsRemote Intake Jobs in Massachusetts

Remote Intake information

See Massachusetts salary details

$33.9K

$48.5K

$91.2K

How much do remote intake jobs pay per year?

As of Jun 24, 2026, the average yearly pay for remote intake in Massachusetts is $48,487.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $47,000.00 per year, depending on experience, location, and employer.

What are the typical responsibilities of a Remote Intake specialist during a standard workday?

Remote Intake specialists are primarily responsible for conducting initial client or patient assessments over the phone or through virtual platforms, collecting essential information, and documenting details accurately in digital systems. Their day often involves managing electronic forms, scheduling appointments, verifying insurance or eligibility details, and triaging inquiries to the appropriate team members. Successful specialists excel at multitasking, maintaining professionalism in virtual communications, and ensuring confidentiality with sensitive information. This role requires collaborating closely with various departments, such as clinical, administrative, or customer service teams, to ensure a seamless onboarding process for new clients or patients.

What are the key skills and qualifications needed to thrive in the Remote Intake position, and why are they important?

To thrive as a Remote Intake specialist, you need strong organizational skills, attention to detail, and experience in customer service or administrative roles, often supported by relevant education such as a high school diploma or higher. Familiarity with CRM systems, online scheduling tools, and secure data entry platforms is typically required, and experience with HIPAA compliance may be preferred in healthcare environments. Exceptional verbal and written communication skills, empathy, and the ability to handle sensitive information discreetly are crucial soft skills. These skills ensure accurate and efficient collection of client information, seamless remote interactions, and contribute to a positive first impression for the organization.

What is a Remote Intake job?

A Remote Intake job involves gathering and processing initial information from clients, patients, or customers for a company or organization, typically in industries like healthcare, legal services, or customer support. Responsibilities often include conducting interviews, verifying documents, and entering data into systems, all done remotely. Strong communication, attention to detail, and organizational skills are essential.

What are the most commonly searched types of Intake jobs in Massachusetts? The most popular types of Intake jobs in Massachusetts are:
What are popular job titles related to Remote Intake jobs in Massachusetts? For Remote Intake jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Remote Intake jobs in Massachusetts look for? The top searched job categories for Remote Intake jobs in Massachusetts are:
What cities in Massachusetts are hiring for Remote Intake jobs? Cities in Massachusetts with the most Remote Intake job openings:
Remote Intake jobs near you
Infographic showing various Remote Intake job openings in Massachusetts as of June 2026, with employment types broken down into 6% As Needed, 88% Full Time, and 6% Part Time. Highlights an 100% Remote job distribution, with an average salary of $48,487 per year, or $23.3 per hour.
Intake Coordinator- Remote

Intake Coordinator- Remote

inno

Medford, MA • Remote

$18.75 - $25.50/hr

Other

Posted 4 days ago

Job description

POSITION SUMMARY:

As an Intake Coordinator at Innovive Health, you manage the end-to-end referral process for home health services, serving as a key point of contact between referral sources, patients, clinicians, and internal teams. This role involves handling high-volume communications, verifying insurance, collecting documentation, and accurately entering patient data to ensure timely, compliant care coordination. Success in this role requires strong organization, attention to detail, and effective collaboration in a fast-paced environment. 

Hours of Operations 

Tuesday- Friday: 11 am- 7 pm EST

Saturday: 9 am - 5 pm EST

What you'll do:

  • Answers all incoming calls including but not limited to intake of new referrals, resumptions of care and readmissions for home health services.
  • Directs other inquires to the appropriate person or department.
  • Collects appropriate demographic information, checks insurance eligibility, and collects required documentation to ensure regulatory compliance with Medicare and MassHealth.
  • Accurately data enter patient information into referral tracking tools and multiple EMR systems. 
  • Performs outbound calls to referral sources, providers, and patient facilities to ensure collection of requireddocumentation.
  • Collaborates with internal clinicians to ensure timely adherence to patients care needs.
  • Works with multiple departments to ensure coordination of care.
  • Monitors referral portal regularly to ensure the timely review of new referrals and continued communication.
  • Serves as point of contact between clinical, intake and referral sources via e-mails and calls.
  • Reviews department for process improvement efforts.
  • Assists with managing the workload to ensure that referrals are handled in a timely manner.
  • Ensures issue resolution with referrals and referral sources.
  • Complete and manage all paperwork or supportive documentation. 
  • Participate in departmental, clinical and company meetings as requested.
  • Participate in required training including, but not limited to, in-service and educational programs.
  • Adheres to HIPAA laws and maintains patient confidentiality at all times.
  • Performs other duties as assigned. 

What you need:

  • Associate’s degree or equivalent in related work experience
  • 1+ year of experience in a healthcare administrative role
  • Knowledge of medical terminology
  • Proficiency in Windows environment, with emphasis on Word and Excel 

Preferred Education and Experience:

  • Basic knowledge of Medical Insurance – MassHealth and Medicare is a plus!
  • Previous experience in a medical office, or other medical administration role

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