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Remote Intake Jobs in Massachusetts (NOW HIRING)

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Remote Intake information

See Massachusetts salary details

$33.9K

$48.5K

$91.2K

How much do remote intake jobs pay per year?

As of Jun 24, 2026, the average yearly pay for remote intake in Massachusetts is $48,487.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $47,000.00 per year, depending on experience, location, and employer.

What are the typical responsibilities of a Remote Intake specialist during a standard workday?

Remote Intake specialists are primarily responsible for conducting initial client or patient assessments over the phone or through virtual platforms, collecting essential information, and documenting details accurately in digital systems. Their day often involves managing electronic forms, scheduling appointments, verifying insurance or eligibility details, and triaging inquiries to the appropriate team members. Successful specialists excel at multitasking, maintaining professionalism in virtual communications, and ensuring confidentiality with sensitive information. This role requires collaborating closely with various departments, such as clinical, administrative, or customer service teams, to ensure a seamless onboarding process for new clients or patients.

What are the key skills and qualifications needed to thrive in the Remote Intake position, and why are they important?

To thrive as a Remote Intake specialist, you need strong organizational skills, attention to detail, and experience in customer service or administrative roles, often supported by relevant education such as a high school diploma or higher. Familiarity with CRM systems, online scheduling tools, and secure data entry platforms is typically required, and experience with HIPAA compliance may be preferred in healthcare environments. Exceptional verbal and written communication skills, empathy, and the ability to handle sensitive information discreetly are crucial soft skills. These skills ensure accurate and efficient collection of client information, seamless remote interactions, and contribute to a positive first impression for the organization.

What is a Remote Intake job?

A Remote Intake job involves gathering and processing initial information from clients, patients, or customers for a company or organization, typically in industries like healthcare, legal services, or customer support. Responsibilities often include conducting interviews, verifying documents, and entering data into systems, all done remotely. Strong communication, attention to detail, and organizational skills are essential.

What are the most commonly searched types of Intake jobs in Massachusetts? The most popular types of Intake jobs in Massachusetts are:
What are popular job titles related to Remote Intake jobs in Massachusetts? For Remote Intake jobs in Massachusetts, the most frequently searched job titles are:
What cities in Massachusetts are hiring for Remote Intake jobs? Cities in Massachusetts with the most Remote Intake job openings:
Infographic showing various Remote Intake job openings in Massachusetts as of June 2026, with employment types broken down into 6% As Needed, 88% Full Time, and 6% Part Time. Highlights an 100% Remote job distribution, with an average salary of $48,487 per year, or $23.3 per hour.
Licensed Independent Clinical Social Worker (LICSW)

Licensed Independent Clinical Social Worker (LICSW)

Gotham Enterprises Ltd

Waltham, MA • On-site, Remote

$115K - $120K/yr

Full-time

Medical, Retirement, PTO

Posted 20 days ago


Job description

Licensed Independent Clinical Social Worker Remote Massachusetts Therapy Role
Job Summary
We are looking for a Licensed Independent Clinical Social Worker (LICSW) to provide remote therapy services for clients across Massachusetts. This role is focused on helping clients understand what they are experiencing, identify practical next steps, and receive ongoing mental health support through secure virtual sessions.
The LICSW in this position will handle clinical assessments, therapy sessions, treatment planning, progress monitoring, and documentation. It is a strong fit for a licensed provider who values organized clinical work, steady client interaction, and the ability to make care more accessible through telehealth.
Location: Massachusetts
Work Setting: Remote / Telehealth
Position Type: Full-Time
Salary: $115,000-$120,000 per year with full benefits
Schedule: Monday-Friday, 9:00 AM-5:00 PM
Responsibilities
  • Conduct virtual therapy sessions with clients in a private, professional manner
  • Complete intake screenings and clinical evaluations
  • Identify client needs and create treatment plans that support realistic goals
  • Provide therapeutic support for emotional, behavioral, relational, and adjustment-related concerns
  • Track client progress and make thoughtful updates to treatment plans
  • Document clinical work clearly and within required timelines
  • Use secure telehealth and EHR systems for care delivery and recordkeeping
  • Apply appropriate safety planning and escalation steps when client risk is present
  • Maintain compliance with Massachusetts practice requirements and professional ethics

Requirements
  • Master's Degree in Social Work from an accredited program
  • Active and unrestricted Massachusetts LICSW license
  • Previous experience providing therapy, counseling, or clinical social work services
  • Comfortable delivering care through telehealth platforms
  • Strong assessment, documentation, and treatment planning skills
  • Ability to work independently while maintaining professional clinical standards
  • Reliable internet connection and a private workspace for remote sessions

Benefits
  • $115,000-$120,000 per year
  • Full benefits package
  • 2 weeks PTO
  • Health Insurance
  • 401K Plan with 3% Company Match
  • Remote work setting
  • Consistent full-time schedule
  • Supportive administrative structure

Take the next step in your clinical social work career with a full-time remote LICSW role serving clients throughout Massachusetts. Qualified candidates are welcome to submit their resume for consideration.

Gotham Enterprises logo

About Gotham Enterprises

Sourced by ZipRecruiter

Gotham Enterprises, Ltd., headquartered in Queens/Fresh Meadows, NY, is a healthcare and mental‑health staffing and job placement platform that connects licensed professionals (psychiatrists, nurse practitioners, therapists, medical assistants, allied health) with in‑person, contract, per‑diem, and permanent assignments across New York State. Working through its job portal and regional offices, Gotham serves outpatient clinics, home‑care agencies, schools, and community health centers, offering roles including Licensed Mental Health Counselors (LMHC), Psychiatric–Mental Health Nurse Practitioners (PMHNP), PAs, and clinic support staff. The company is actively recruiting and retains a distributed workforce with both in‑office and remote recruiters; salaries for PMHNP roles average ~$160,000/year.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Montclair, NJ, US

Year founded

2016