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Intake Manager Jobs in Illinois (NOW HIRING)

Hinshaw & Culbertson

Client Intake Coordinator

Chicago, IL · On-site +1

$60K - $68K/yr

Client Intake Coordinator Position Summary The Client Intake Coordinator Team will support the ... A substantial portion of this individual's workload will be data management, and will include ...

Lawrence Hall

Foster Care Intake Specialist

Chicago, IL · On-site

$19.25 - $25.75/hr

Documentation and Case Management: * Complete all intake-related paperwork, including the service plan and visit notes. * Ensure all signed intake documents are collected, reviewed, and stored ...

Lawrence Hall

Foster Care Intake Specialist

Chicago, IL · On-site

$53K - $60K/yr

Documentation and Case Management:Complete all intake-related paperwork, including the service plan and visit notes. Ensure all signed intake documents are collected, reviewed, and stored properly.

Chicago Public Schools

Intake Specialist

Chicago, IL · On-site

$18.25 - $24.50/hr

Update and maintain case files and case management records in order to report on the status of ... Intake Specialist must possess the following qualifications: Education Required: * High School ...

AdaptHealth, LLC

Intake Specialist

Elmhurst, IL

$18 - $23/hr

Responsible Environmental Stewardship About the Role Intake Specialist The Intake Specialist plays ... Experience in management, administrative, clerical, insurance, billing, claims, call center, or ...

AdaptHealth LLC

Intake Specialist

Elmhurst, IL · On-site +1

$18 - $23/hr

Responsible Environmental Stewardship About the Role Intake Specialist The Intake Specialist plays ... Experience in management, administrative, clerical, insurance, billing, claims, call center, or ...

AdaptHealth, LLC

Intake Specialist

Elmhurst, IL

$21 - $23/hr

Responsible Environmental Stewardship About the Role Intake Specialist The Intake Specialist plays ... Experience in management, administrative, clerical, insurance, billing, claims, call center, or ...

AdaptHealth LLC

Intake Specialist

Elmhurst, IL · On-site

$21 - $23/hr

Responsible Environmental Stewardship About the Role Intake Specialist The Intake Specialist plays ... Experience in management, administrative, clerical, insurance, billing, claims, call center, or ...

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All JobsIntake JobsIntake Manager JobsIntake Manager Jobs in Illinois

Intake Manager information

See Illinois salary details

$34.4K

$64.9K

$106.1K

How much do intake manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for intake manager in Illinois is $64,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $76,600.00 per year, depending on experience, location, and employer.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

More about Intake Manager jobs

What are the most commonly searched types of Intake jobs in Illinois?

The most popular types of Intake jobs in Illinois are:

What are popular job titles related to Intake Manager jobs in Illinois?

For Intake Manager jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Intake Manager jobs in Illinois look for?

The top searched job categories for Intake Manager jobs in Illinois are:

What cities in Illinois are hiring for Intake Manager jobs?

Cities in Illinois with the most Intake Manager job openings:

Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Illinois as of August 2026, with employment types broken down into 69% Full Time, 30% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $64,871 per year, or $31.2 per hour.

Client Intake Coordinator

Hinshaw & Culbertson

Chicago, IL • On-site, Remote

$60K - $68K/yr

Full-time

Re-posted 28 days ago

Key responsibilities

  • Review newly opened matters to ensure compliance with Outside Counsel Guidelines and set appropriate rates/rate levels.

  • Verify and update data for electronically billed matters, including setting up rates, timekeepers, and budgets, and ensure rate conformance.

  • Coordinate with client account teams to resolve rejected invoices, update internal systems, and communicate rate changes and client contact information.

Job description

Client Intake Coordinator
Position Summary
The Client Intake Coordinator Team will support the processing and administration of our matter opening review process, including matter management, rate review, and adherence to Outside Counsel Guidelines. A substantial portion of this individual's workload will be data management, and will include working with electronic billing sites. This position requires an individual who is attentive to detail, comfortable with non-routine daily workflow, proficient in communicating with colleagues at all levels and who can work effectively both independently and within a team environment.
Essential Functions:
  • Access and utilize the daily report and workflow for newly opened matters
  • Review newly opened matters to ensure compliance with Outside Counsel Guidelines
  • Review and set rates/rate levels on client/matters to ensure accurate billing and conformance with engagement letters or previously negotiated agreements
  • Request missing background documents or approvals from Attorneys and/or Professional Administrators, as neededRevalue time entries to ensure conformance with newly updated rates/rate levels
  • Verify all relevant data for matters which are electronically billed through the over 30 websites we utilize, including confirming/editing matter on site, set up of rates, timekeepers, and budgets
  • Set disbursement constraints/exclusions in Aderant consistent with Outside Counsel Guidelines
  • Liaison with Client Account team managers and coordinators to resolve rejected eBilled invoices resulting from rate issues
  • Set up split billing information and bill groups for matters requiring deductibles; verify contact information for insured parties as needed
  • Update internal processes and systems for opening matters to ensure all internal systems accurately reflect the data processed
  • Review daily system generated reports to ensure rate compliance for timekeepers
  • Provide rate information to attorney and staff upon request
  • Update client contact information as needed in Aderant
  • Update/verify attorney participation credit on matters as requested
  • As rates are changed or updated, enter the information in Aderant and communicate the same to respective Client Account team managers/coordinator
  • Assist the Manager of Client Intake in ensuring that new or updated client rate information has been communicated to all stakeholders which may include the Chief Financial Officer
  • Assist with maintenance of Intapp Terms related to Outside Counsel Guidelines and assist with generating guidelines summary sheets for distribution to timekeepers
  • Monitor and respond to daily requests in the general Client Intake email box
  • Assist or handle other responsibilities as assigned
  • Assist with maintenance of database of Outside Counsel Guidelines and assist with generating guidelines summary sheets for distribution to timekeeper
  • Monitor and respond to requests as they come in to the general Client Intake email box
  • Assist or handle other responsibilities as assigned

Qualifications
  • Proficiency in Aderant Expert, Elite or comparable legal billing software preferred. Proficiency in Microsoft Excel and Word required.
  • 2+ years' experience with legal billing/e-billing and familiarity with matter management preferred. College degree preferred or else equivalent experience required.

As an EOE/AA employer, Hinshaw & Culbertson LLP will not discriminate in its employment practices due to an applicant's age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, protected veteran or disability status or any other factor prohibited by law.

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