1

Intake Manager Jobs in Illinois (NOW HIRING)

Intake Coordinator

Chicago, IL ยท Hybrid

$25 - $30/hr

This position manages the full client intake process - from initial inquiry through service placement - and serves as a central hub for scheduling coordination, documentation accuracy, and clinician ...

Position Summary The Intake Clerk will support the Practice Services department and aid increased ... Accurately input client matter information and case details into the firm's case management system ...

Intake Access Coordinator

Chicago, IL ยท On-site

$23 - $25/hr

Manage TMS scheduling and coordination following Intake Coordinator clinical clearance. * Manage Esketamine scheduling and coordination following Intake Coordinator clinical clearance. * Coordinate ...

Intake Specialist

Joliet, IL ยท On-site

$20/hr

Intake Specialist The Immigration Intake Specialist plays a vital role in the initial screening and ... Submit monthly scholarship invoices and manage tracking of client payments and fee waivers

Be Seen First

Intake Clerk

Joliet, IL ยท On-site

$17/hr

The ideal candidate will be responsible for managing intake and conducting outreach activities to support client needs. This position is located in Joliet, IL Requirements: * Valid Illinois Drivers ...

Intake Coordinator

Chicago, IL ยท On-site

$18.50 - $25.25/hr

Summary Responsible for managing all aspects of the patient intake process including managing the members of the intake team, establishing and maintaining positive relationships with customers and ...

BIC Intake Specialist

Chicago, IL ยท On-site

$72K - $99K/yr

Communicate with all users (named attorneys, their assistants, submitters, etc.) regarding above-referenced intake issues as well as any potential risk management procedures pertaining to the opening ...

BIC Intake Specialist

Chicago, IL ยท On-site

$72K - $99K/yr

Communicate with all users (named attorneys, their assistants, submitters, etc.) regarding above-referenced intake issues as well as any potential risk management procedures pertaining to the opening ...

BIC Intake Specialist

Chicago, IL ยท On-site

$72K - $99K/yr

Communicate with all users (named attorneys, their assistants, submitters, etc.) regarding above-referenced intake issues as well as any potential risk management procedures pertaining to the opening ...

Bilingual Intake Specialist

Northbrook, IL ยท On-site

$21.97 - $27.47/hr

Coordinate intake services and manage the intake process efficiently. * Assess the appropriateness of applications for services at The Josselyn Center. * Complete required intake forms and coordinate ...

Bilingual Intake Specialist

Northbrook, IL ยท On-site

$18.25 - $24.25/hr

Coordinate intake services and manage the intake process efficiently. * Assess the appropriateness of applications for services at The Josselyn Center. * Complete required intake forms and coordinate ...

BIC Intake Specialist

Chicago, IL ยท On-site

$72K - $99K/yr

Communicate with all users (named attorneys, their assistants, submitters, etc.) regarding above-referenced intake issues as well as any potential risk management procedures pertaining to the opening ...

BIC Intake Specialist

Chicago, IL ยท On-site

$72K - $99K/yr

Communicate with all users (named attorneys, their assistants, submitters, etc.) regarding above-referenced intake issues as well as any potential risk management procedures pertaining to the opening ...

Foster Care Intake Specialist

Chicago, IL ยท On-site

$53K - $60K/yr

Documentation and Case Management: * Complete all intake-related paperwork, including the service plan and visit notes. * Ensure all signed intake documents are collected, reviewed, and stored ...

Client Intake Coordinator

Chicago, IL ยท On-site +1

$60K - $68K/yr

Client Intake Coordinator Position Summary The Client Intake Coordinator Team will support the ... A substantial portion of this individual's workload will be data management, and will include ...

National Intake Trainer

Chicago, IL ยท On-site

$70K - $90K/yr

Works directly with managers to determine training needs and schedule training sessions. * Create all standardized intake training processes to streamline workflow which include intake forms, power ...

Showing results 21-40

Intake Manager information

See Illinois salary details

$34.4K

$64.9K

$106.1K

How much do intake manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for intake manager in Illinois is $64,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $76,600.00 per year, depending on experience, location, and employer.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

What are the most commonly searched types of Intake jobs in Illinois?

The most popular types of Intake jobs in Illinois are:

What cities in Illinois are hiring for Intake Manager jobs?

Cities in Illinois with the most Intake Manager job openings:

Infographic showing various Intake Manager job openings in Illinois as of August 2026, with employment types broken down into 69% Full Time, 30% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $64,871 per year, or $31.2 per hour.

Intake Coordinator

TMH Behavioral Services

Chicago, IL โ€ข Hybrid

$25 - $30/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 21 days ago


Job description

POSITION SUMMARY

The Intake Coordinator serves as the first point of contact for prospective clients and plays a critical role in ensuring a seamless, welcoming, and efficient entry into TMH Behavioral Services. This position manages the full client intake process - from initial inquiry through service placement - and serves as a central hub for scheduling coordination, documentation accuracy, and clinician communication. The ideal candidate is organized, compassionate, detail-oriented, and committed to supporting the communities we serve.


COMPENSATION & BENEFITS

Pay Rate: $25.00 - $30.00 per hour, commensurate with experience

Benefits include:

  • Monthly healthcare stipend of $300.00 to support medical, dental, or vision coverage
  • Paid Time Off (PTO) and vacation time
  • Supportive, mission-driven work environment committed to behavioral health equity


KEY RESPONSIBILITIES

Client Intake Coordination

  • Serve as the primary point of contact for all incoming client inquiries via phone, email, and referral
  • Conduct thorough intake screenings and collect initial client information in accordance with agency standards
  • Schedule clients for IM+CANS (Illinois Medicaid Child and Adolescent Needs and Strengths) assessments
  • Import and organize intake documents accurately within TheraNest EHR
  • Communicate intake status and relevant client information to clinical staff in a timely manner


Scheduling Coordination

  • Maintain and monitor clinician availability schedules on an ongoing basis
  • Coordinate and confirm scheduling between incoming clients and assigned clinicians
  • Update clinician availability in TheraNest on a weekly basis or as changes occur
  • Proactively identify and resolve scheduling conflicts to minimize disruption to client care


Client Flow Monitoring

  • Track client movement through each stage of the intake and assessment process
  • Follow up on outstanding intake steps to ensure timely progression to service delivery
  • Identify and close inactive client records within TheraNest in accordance with agency policy
  • Maintain accurate chart status and flag records requiring clinical review or closure


Intake Documentation & Compliance

  • Ensure all intake documentation is completed accurately and entered into TheraNest within required timeframes
  • Verify completeness of required forms, consents, and screening tools prior to clinician assignment
  • Maintain confidentiality of all client information in compliance with HIPAA and agency policies
  • Support audit readiness by keeping records organized and up to date


QUALIFICATIONS

Required:

  • High school diploma or GED required; Associate's or Bachelor's degree in Human Services, Healthcare Administration, or a related field preferred
  • Minimum 1-2 years of experience in a healthcare, behavioral health, or social services administrative role
  • Proficiency with EHR systems; experience with TheraNest is a strong plus
  • Excellent verbal and written communication skills
  • Strong organizational skills and the ability to manage multiple priorities simultaneously
  • Demonstrated ability to engage with clients and families from diverse and underresourced backgrounds with empathy and professionalism


Preferred:

  • Experience with Medicaid billing workflows and/or knowledge of IM+CANS assessment processes
  • Familiarity with behavioral health terminology and community mental health settings
  • Bilingual (English/Spanish) a plus


WORK ENVIRONMENT & EXPECTATIONS

  • This is an hybrid position based at TMH Behavioral Services in Chicago, IL
  • Regular interaction with clients, families, clinicians, and leadership
  • Must be able to maintain composure and professionalism in a fast-paced, client-facing environment
  • Commitment to TMH's mission of providing high-quality behavioral health services to underresourced communities


OTHER DUTIES

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. Other duties may be assigned as needed to support the operational needs of TMH Behavioral Services.


TMH Behavioral Services is an Equal Opportunity Employer. We are com