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Intake Manager Jobs in Illinois (NOW HIRING)

Memorial Health

MANAGER, CENTRAL INTAKE

Springfield, IL · On-site

$32.14 - $49.82/hr

Overview The Manager of Central Intake will have responsibility, authority and accountability for all intake functions for Memorial Home Medical Supply customers. The incumbent assures the workflow ...

Alston

New Business Intake Analyst

Chicago, IL

$75K - $85K/yr

The New Business Intake Analyst, under the direction and supervision of the New Business Intake Manager, performs a variety of departmental duties including conflict of interest searches, research ...

TMH Behavioral Services

Intake Coordinator

Chicago, IL · On-site

$25 - $30/hr

This position manages the full client intake process - from initial inquiry through service placement - and serves as a central hub for scheduling coordination, documentation accuracy, and clinician ...

TMH Behavioral Services

Intake Coordinator

Chicago, IL · On-site

This position manages the full client intake process from initial inquiry through service placement and serves as a central hub for scheduling coordination, documentation accuracy, and clinician ...

TMH Behavioral Services

Intake Coordinator

Chicago, IL · On-site

$25/hr

This position manages the full client intake process -- from initial inquiry through service placement -- and serves as a central hub for scheduling coordination, documentation accuracy, and ...

TMH Behavioral Services

Intake Coordinator

Chicago, IL · Hybrid

$25 - $30/hr

This position manages the full client intake process - from initial inquiry through service placement - and serves as a central hub for scheduling coordination, documentation accuracy, and clinician ...

Hinshaw & Culbertson

Intake Clerk

Chicago, IL · On-site +1

$45K - $55K/yr

Position Summary The Intake Clerk will support the Practice Services department and aid increased ... Accurately input client matter information and case details into the firm's case management system ...

Clarity Clinic

Intake Access Coordinator

Chicago, IL · On-site

$23 - $25/hr

Manage TMS scheduling and coordination following Intake Coordinator clinical clearance. * Manage Esketamine scheduling and coordination following Intake Coordinator clinical clearance. * Coordinate ...

Hinshaw & Culbertson

Intake Clerk

Chicago, IL · On-site

Position Summary The Intake Clerk will support the Practice Services department and aid increased ... Accurately input client matter information and case details into the firm's case management system ...

Spanish Community Center

Intake Specialist

Joliet, IL · On-site

$20/hr

Intake Specialist The Immigration Intake Specialist plays a vital role in the initial screening and ... Submit monthly scholarship invoices and manage tracking of client payments and fee waivers

Confidential - Hospice Jobs

Intake Coordinator

Chicago, IL · On-site

$18.50 - $25.25/hr

Summary Responsible for managing all aspects of the patient intake process including managing the members of the intake team, establishing and maintaining positive relationships with customers and ...

Cooley

BIC Intake Specialist

Chicago, IL · On-site

$72K - $99K/yr

Communicate with all users (named attorneys, their assistants, submitters, etc.) regarding above-referenced intake issues as well as any potential risk management procedures pertaining to the opening ...

Cooley LLP

BIC Intake Specialist

Chicago, IL

$72K - $99K/yr

Communicate with all users (named attorneys, their assistants, submitters, etc.) regarding above-referenced intake issues as well as any potential risk management procedures pertaining to the opening ...

Cooley LLP

BIC Intake Specialist

Chicago, IL

$72K - $99K/yr

Communicate with all users (named attorneys, their assistants, submitters, etc.) regarding above-referenced intake issues as well as any potential risk management procedures pertaining to the opening ...

Josselyn

Bilingual Intake Specialist

Northbrook, IL · On-site

$21.97 - $27.47/hr

Coordinate intake services and manage the intake process efficiently. * Assess the appropriateness of applications for services at The Josselyn Center. * Complete required intake forms and coordinate ...

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All JobsIntake JobsIntake Manager JobsIntake Manager Jobs in Illinois

Intake Manager information

See Illinois salary details

$34.4K

$64.9K

$106.1K

How much do intake manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for intake manager in Illinois is $64,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $76,600.00 per year, depending on experience, location, and employer.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.
More about Intake Manager jobs
What are the most commonly searched types of Intake jobs in Illinois? The most popular types of Intake jobs in Illinois are:
What are popular job titles related to Intake Manager jobs in Illinois? For Intake Manager jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Intake Manager jobs in Illinois look for? The top searched job categories for Intake Manager jobs in Illinois are:
What cities in Illinois are hiring for Intake Manager jobs? Cities in Illinois with the most Intake Manager job openings:
Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Illinois as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $64,871 per year, or $31.2 per hour.

MANAGER, CENTRAL INTAKE

Memorial Health

Springfield, IL • On-site

$32.14 - $49.82/hr

Full-time

Re-posted 11 days ago

Memorial Health rating

6.9

Company rating: 6.9 out of 10

Based on 175 frontline employees who took The Breakroom Quiz

453rd of 887 rated healthcare providers

Job description

MinUSD $32.14/Hr.MaxUSD $49.82/Hr.Overview

The Manager of Central Intake will have responsibility, authority and accountability for all intake functions for Memorial Home Medical Supply customers.  The incumbent assures the workflow and care of customers is in accordance with Memorial Home Medical Supply policies, procedures and standards of care.   This position provides administrative oversight and coordination with the functions of customer service, medical documentation review, insurance authorization, and other teams that are involved with ensuring all payer requirements are met for sending claims.   This role will also have direct oversight of the retail functions for Memorial Home Medical Supply.   Coordination of services with physicians, referring hospital and facility discharges and other ambulatory services is imperative.  Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values.

Qualifications

Education:

Bachelor's Degree in a health or business-related field required. Candidates with significant

leadership experience in healthcare, durable medical equipment, or related fields may be

considered in lieu of a bachelor's degree.

Licensure/Certification/Registry:

Experience:

Minimum of two (2) years' leadership/management experience required, preferably in home medical

equipment business line.

3-5 years of experience in healthcare, durable medical equipment or related fields

Other Knowledge/Skills/Abilities:

Familiarization and understanding with Federal, state, and commercial insurance plans preferred

Demonstrates excellent interpersonal, leadership and training skills.

Demonstrated problem-solving skills and exceptional skills in both verbal and written

communications.

Strong organizational skills, including ability to manage multiple projects at once.

Possess analytical skills and ability to initiate new ideas and processes.

Basic personal computer experience, including proficiency with Microsoft Office products and ability

to learn and troubleshoot web-based platforms for business needs.

Responsibilities
  • Embodies the Memorial Health System Performance Excellence Standards of Safety, Quality, Integrity and Stewardship that support our mission, vision and values:
    • SAFETY: Prevent Harm - I will put safety first in everything I do.  I will speak up, without fear, on matters of patient and colleague safety.  I will take action to create an environment of zero harm.
    • QUALITY: Improve Outcomes - I will continually advance my knowledge and skills.  I will seek out continuous improvement opportunities.  I will deliver evidence-based care that leads to excellence in outcomes.
    • INTEGRITY: Show respect and Compassion - I will respect others and show compassion.  I will behave honestly and ethically.  I will be accountable for my attitude, actions and health.
    • STEWARDSHIP: Reduce Waste - I will use resources wisely and maintain financial stability.  I will work together to coordinate care and services across the health system.  I will promote healthier communities.
  • Must be capable of working effectively with diverse groups (Physicians, RN's, Case Managers, Patients) in solving complex home medical equipment needs.
  • Manage the day-to-day operations of the Central Intake and Retail service line. Prioritize work based on colleague availability.
  • Coordinate with the Director to develop and review department policies and procedures meeting the Joint Commission standards and CMS Supplier Standards for durable medical equipment.
  • Implements, manages, and monitors the Operations Quality Initiatives, working with Memorial Health System Safety and Quality designee along with Risk Management.
  • Assumes accountability for interviewing, selection, and retention of colleagues.
  • Conducts department meetings and huddles to facilitate communication, review, and assessment to set goals to address department issues. Maintains minutes of the meetings.
  • Accountable for colleague performance feedback, monitoring, and performance appraisals. Initiates formal accountability plans and actions per Memorial Health Policy.
  • Participates in, and supports, orientation and cross-training for colleagues.
  • Develops the annual budget for areas of responsibility and monitors performance throughout the year.
  • Works closely with internal and external department to ensure coordination of services. Advances the goals of the health system with the Director and other managers.
  • Creates an environment to promote colleague growth and satisfaction.
  • Promotes customer satisfaction and assists the Director to develop improvement plans as needed.
  • Works to improve workflow processes.
  • Assist with in review of medical documentation to support the need for requested equipment and supplies to meet payer requirements.
  • Provide Administrator On-Call support for Memorial Health Medical Supply on a rotating basis.
  • Performs all other duties as assigned.

    •  

    The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

    Employment Type: FULL_TIME

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