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Intake Manager Jobs in DeKalb, IL (NOW HIRING)

Summit BHC

Intake Clinician Full-Time - Acute

Belvidere, IL · On-site

$58K - $80K/yr

The Intake Clinician is a behavioral health professional responsible for facilitating admissions, conducting clinical intake assessments, and managing the prior authorization process to ensure ...

KabaFusion

Specialty Infusion Manager

Rockford, IL · On-site

This role requires close collaboration with cross-functional teams including pharmacy, intake ... ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Cultivate and manage relationships with key referral ...

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All JobsIntake JobsIntake Manager JobsIntake Manager Jobs in DeKalb, IL

Intake Manager information

See DeKalb, IL salary details

$34.8K

$65.7K

$107.5K

How much do intake manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for intake manager in DeKalb, IL is $65,706.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,100.00 and $77,500.00 per year, depending on experience, location, and employer.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

More about Intake Manager jobs

What are the most commonly searched types of Intake jobs in DeKalb, IL?

The most popular types of Intake jobs in DeKalb, IL are:

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The top searched job categories for Intake Manager jobs in DeKalb, IL are:

What cities near DeKalb, IL are hiring for Intake Manager jobs?

Cities near DeKalb, IL with the most Intake Manager job openings:

Intake Manager jobs near you

Case Manager Mental Health Professional Intake BH

ASSOCIATION FOR INDIVIDUAL DEVELOPMENT

Aurora, IL

$24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

The Association for Individual Development (AID) is a non-profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges; those who have suffered a trauma; and those at risk, to enjoy lives of dignity and purpose.  We are looking for a Case Manager Mental Health Professional Intake for Behavioral Health who demonstrates this mission and wants to work for an organization that makes a difference in the community.

What you will be doing?

  • Provision of assessment, counseling, skills training and case management services to a caseload of clients who are diagnosed with persistent mental illness. Services are provided in individual treatment settings 
  • Complete Intake/IM+CANS as assigned and other required paperwork 
  • Conduct new client intakes including IM+CANS and LOCUS Assessments for all new client intakes 
  • Maintain prescreening/intake logs 
  • Provide documentation of services in accordance with DHS and CARF   
  • Advocate for and maintain rights of clients that are served 
  • Assignment of clients to case managers’ caseloads in coordination with program manager(s) 

Essential Job Responsibilities:

  • Essential Job Responsibilities 
  • Work scheduled hours, including evening hours 
  • Be flexible to meet client and program needs, including cross training in other programs as assigned by supervisor. 
  • Complete clinical assessments that meet the requirements of program funders and applicable administrative rules 
  • Complete all required documentation in a timely manner per agency policy. 
  • Acquire and maintain required certifications and trainings. 
  • Schedule new client intakes within the timeframe set by agency policy.   
  • Complete IM+CANS assessment, required intake paperwork, and LOCUS assessment in a timely manner per AID program standards. 
  • Must meet minimum service hour provision productivity standards (MRO) monthly 
  • Check/respond/Log Intake Line calls as assigned per county 
  • Check/respond/Log IRIS referrals as assigned per county 
  • Provide case management services as medically necessary 

What will we provide Full Time employees. Benefits_Summary.pdf

  • 21 Days of Paid Time Off plus 10 Paid Holidays 
  • Paid training
  • Tuition reimbursement 
  • Benefits including Medical, Dental, Vision, Life, STD, LTD, Critical Illness and accident insurance
  • 401K with a 3.5% company contribution after one year.

What will you bring to the table?

Education: Bachelor’s degree in a human services field (required) 

Experience: 1+ years of experience in behavioral health preferred 

Physical:  Tolerance of a variety of home/living conditions of clients 

 Equipment:     

  • Computer with working knowledge of Microsoft Windows  
  • Copy machine 
  • Telephone with voice mail system 

Additional Job Responsibilities:

  • Drive self and clients in personal automobile 
  • Maintain automobile liability insurance as defined by AID’s personnel policies 
  • Maintain valid Illinois driver’s license 
  • Meet/maintain driving record standards as defined by AID’s insurance carrier.

If we seem like a good fit, consider joining our growing team of compassionate, hardworking, and caring individuals, and start your path toward a fulfilling career that you can be proud to work.

Apply