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Intake Manager Jobs in Wheaton, IL (NOW HIRING)

Alston

New Business Intake Analyst

Chicago, IL

$75K - $85K/yr

The New Business Intake Analyst, under the direction and supervision of the New Business Intake Manager, performs a variety of departmental duties including conflict of interest searches, research ...

Hinshaw & Culbertson

Intake Clerk

Chicago, IL · On-site +1

$45K - $55K/yr

Position Summary The Intake Clerk will support the Practice Services department and aid increased ... Accurately input client matter information and case details into the firm's case management system ...

Clarity Clinic

Intake Access Coordinator

Chicago, IL · On-site

$23 - $25/hr

Manage TMS scheduling and coordination following Intake Coordinator clinical clearance. * Manage Esketamine scheduling and coordination following Intake Coordinator clinical clearance. * Coordinate ...

Confidential - Hospice Jobs

Intake Coordinator

Chicago, IL

$18.50 - $25.25/hr

Summary Responsible for managing all aspects of the patient intake process including managing the members of the intake team, establishing and maintaining positive relationships with customers and ...

UCAN

Centralized Intake Coordinator/Specialist

Chicago, IL · On-site

$17.50 - $24/hr

Screens all incoming calls and referral packets for the foster care Program, including emergency referrals. • Conducts intake interview and Completes intake reviews and presents to management ...

KabaFusion

National Intake Trainer

Chicago, IL · On-site

$70K - $90K/yr

Works directly with managers to determine training needs and schedule training sessions. * Create all standardized intake training processes to streamline workflow which include intake forms, power ...

Shirley Ryan AbilityLab

Intake Coordinator

Chicago, IL · On-site

$18.50 - $25.25/hr

Communicates necessary information to Patient Financial Services, care teams, care managers. The Intake Coordinator will consistently demonstrate support of the Shirley Ryan AbilityLab statement of ...

Sralab

Intake Coordinator

Chicago, IL

$18.50 - $25.25/hr

Communicates necessary information to Patient Financial Services, care teams, care managers. The Intake Coordinator will consistently demonstrate support of the Shirley Ryan AbilityLab statement of ...

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All JobsIntake JobsIntake Manager JobsIntake Manager Jobs in Wheaton, IL

Intake Manager information

See Wheaton, IL salary details

$34.3K

$64.7K

$105.8K

How much do intake manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for intake manager in Wheaton, IL is $64,702.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,300.00 and $76,400.00 per year, depending on experience, location, and employer.

What Does an Intake Manager Do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What are the key skills and qualifications needed to thrive as an Intake Manager, and why are they important?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What is the role of an intake manager?

An intake manager oversees the initial assessment and processing of clients or patients to determine their needs and eligibility. They coordinate communication between departments, ensure proper documentation, and often use case management or CRM software to streamline intake procedures. The role requires strong organizational and communication skills to facilitate efficient service delivery.

How much does an intake specialist make?

In North Carolina, an intake specialist typically earns between $30,000 and $45,000 annually, depending on experience, certifications, and the industry. The role often requires strong communication skills and familiarity with healthcare or social service environments.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

What are some common challenges Intake Managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What are Intake Managers?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.

What is the highest paying job in healthcare management?

The highest paying roles in healthcare management are typically executive positions such as Chief Executive Officer (CEO) or Chief Operating Officer (COO) of healthcare organizations, with salaries often exceeding $150,000 annually. These roles require extensive experience, strong leadership skills, and often advanced degrees like an MBA or healthcare administration certification.

What jobs make $3,000 a month without a degree?

An Intake Manager typically earns more than $3,000 per month, but roles such as administrative assistants, sales representatives, or certain customer service positions can also reach this income level without requiring a degree. These jobs often rely on experience, skills, or certifications rather than formal education and may involve working in healthcare, retail, or office environments.
More about Intake Manager jobs
What are the most commonly searched types of Intake jobs in Wheaton, IL? The most popular types of Intake jobs in Wheaton, IL are:
What are popular job titles related to Intake Manager jobs in Wheaton, IL? For Intake Manager jobs in Wheaton, IL, the most frequently searched job titles are:
What job categories do people searching Intake Manager jobs in Wheaton, IL look for? The top searched job categories for Intake Manager jobs in Wheaton, IL are:
What cities near Wheaton, IL are hiring for Intake Manager jobs? Cities near Wheaton, IL with the most Intake Manager job openings:
Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Wheaton, IL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 77% In-person, 8% Hybrid, and 15% Remote job distribution, with an average salary of $64,702 per year, or $31.1 per hour.
SVP - Global Head of Claim Intake/FNOL

SVP - Global Head of Claim Intake/FNOL

Gallagher

Rolling Meadows, IL

Full-time

Posted 3 days ago

Arthur J. Gallagher & Co. rating

7.7

Company rating: 7.7 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

198th of 299 rated insurance

Job description

Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

This is a rare opportunity to lead and transform Gallagher Bassett’s Global Claim Intake/FNOL function, overseeing large-scale operations while shaping the future of AI-powered claim intake, customer experience, and service delivery across multiple geographies and lines of business. You'll have a direct impact on business performance and growth by driving innovation, developing investment strategies, building high-performing teams, and positioning intake as a key market differentiator that improves claim outcomes for clients worldwide.


How you'll make an impact

Lead GB’s North America intake operations across all channels, including the 24x7 voice intake operation, learning & development, customer support, client relations, and vendor management teams:

  • Define and monitor performance metrics, identifying areas for improvement and providing targeted feedback
  • Drive performance and experience results across all aspects of the business
  • Build a high performing and high retention team
  • Analyze customer feedback data to identify trends and implement necessary changes to improve the overall customer experience
  • Regularly review and adjust staffing levels to meet demand fluctuations across different channels

Lead GB’s global Claims Intake / FNOL strategy and transformation agenda, modernizing how incidents are reported, captured, enriched, triaged, assigned, and converted into actionable claim workflows across channels, lines of business, geographies, and platforms:

  • Own the global product direction and roadmap for AI-led intake transformation
  • Develop and own business cases for intake investments, including cost reduction, EBITDAC impact, revenue lift, service attachment, faster setup, improved data quality, reduced leakage, and better overall claim outcomes
  • Build a data-driven culture on intake metrics and oversight
  • Chair a global working group on intake strategy across all of GB’s lines of business
  • Find opportunities for collaboration across various geographies and businesses, and drive best practice adoption globally

Position Claims Intake / FNOL as a market differentiator by enabling earlier intervention, higher-quality first reports, improved claimant contact, faster routing to the right resource, and more proactive case management for clients.


About You

Required:

  • Bachelor's degree and a minimum of 12 years related experience required.

Preferred:

  • Master's degree preferred.
  • Leadership of large teams.
  • Excellent analytical skills and data driven thinking.
  • A product mindset, with the ability to drive innovation and growth while aligning global executives.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Required:

  • Bachelor's degree and a minimum of 12 years related experience required.

Preferred:

  • Master's degree preferred.
  • Leadership of large teams.
  • Excellent analytical skills and data driven thinking.
  • A product mindset, with the ability to drive innovation and growth while aligning global executives.
Education:UNAVAILABLEEmployment Type: FULL_TIME

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