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Intake Associate Jobs in Phoenix, AZ (NOW HIRING)

W3Global Inc.

Litigation Associate

Chandler, AZ · On-site +1

$125K - $225K/yr

Manage cases independently from intake through resolution (settlement, motion, or trial) * Draft and argue motions; conduct and defend depositions * Handle discovery, legal research, and court ...

Unavailable

Warehouse Associate - Returns

Glendale, AZ · On-site

$14.50 - $17.25/hr

Responsibilities The Returns Associate is responsible for the intake of returns from drivers and opens all boxes to ensure that returned items are correct and that the returned items are items sold ...

Parts Authority

Warehouse Associate - Returns

Glendale, AZ · On-site

$16 - $19/hr

Responsibilities The Returns Associate is responsible for the intake of returns from drivers and opens all boxes to ensure that returned items are correct and that the returned items are items sold ...

Player 15 Group

IT Business Analyst

Phoenix, AZ · On-site

Business Analysis & Intake * Lead discovery sessions to identify business problems, define desired ... Associate's or Bachelor's degree in Business Administration, Information Technology, Information ...

LHH US

Logistics Coordinator

Phoenix, AZ

$23 - $27/hr

Intake and process service orders using CRM or dispatch software. * Schedule and dispatch service ... Associate's degree preferred. * 2+ years of recent experience as a Logistics Coordinator or ...

Centuri Group, Inc.

Counsel

Phoenix, AZ · On-site

You will report to the Associate General Counsel, Senior Director of Contract Administration. This ... intake for active project claims across the Company's subsidiaries. • Review and analyze project ...

Centuri Construction Group

Counsel

Phoenix, AZ · Hybrid

You will report to the Associate General Counsel, Senior Director of Contract Administration. This ... intake for active project claims across the Company's subsidiaries. Review and analyze project ...

Drake

Legal Counsel

Scottsdale, AZ · On-site

$140 - $190/hr

Establish legal intake processes and workload management. * Develop Legal Department KPIs, dashboards, and reporting. * Support implementation of legal technology and contract management tools.

New

UNACEM North America

Legal Counsel

Scottsdale, AZ · On-site

Establish legal intake processes and workload management. * Develop Legal Department KPIs, dashboards, and reporting. * Support implementation of legal technology and contract management tools.

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All JobsIntake Associate JobsIntake Associate Jobs in Phoenix, AZ

Intake Associate information

See Phoenix, AZ salary details

$13

$25

$39

How much do intake associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for intake associate in Phoenix, AZ is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $31.97 per hour, depending on experience, location, and employer.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.
What are the most commonly searched types of Intake jobs in Phoenix, AZ? The most popular types of Intake jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Intake Associate jobs? Cities near Phoenix, AZ with the most Intake Associate job openings:
Intake Associate jobs near you

Office Services Associate

Williams Lea Group Limited

Phoenix, AZ • On-site

$16 - $19.75/hr

Full-time

Re-posted 2 days ago

Williams Lea rating

6.6

Company rating: 6.6 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

313th of 488 rated business services

Job description

The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics (copy) and mail services in both physical and digital environments, with support for services in hospitality, facilities, audio/visual, reception, and other Williams Lea service lines as needed.
Rate: $18.50-$19.00
Shift: M-F, 9a-6p
Job qualifications
• High school diploma or equivalent.
• Minimum (1) year office services experience preferably in a legal, banking or large corporate environment.
• Skilled in the use of mail, phone, email, digital reprographics and mail equipment.
• Familiar with general back office procedures to meet and maintain client satisfaction.
• Proven customer service skills are required in order to create, maintain and enhance customer relationships.
• Good written and verbal communication skills, including professional telephone and email etiquette.
• Attention to detail with good organizational skills.
• Must be able to meet deadlines and complete all projects in a timely manner.
• Ability to handle sensitive and/or confidential documents and information.
• Able to make independent decisions that conform to business needs and policy.
• Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level.
• Must work well in a team environment.
• Must be able to interact effectively with multi-functional and diverse backgrounds.
• Ability to work in a fast-paced environment.
• Must be self-motivated with positive can-do attitude.
Job duties
(* denotes an "essential function")
• *Utilize appropriate logs for all office services work.
• *Ensure that job tickets are properly filled out before beginning work.
• *Perform work in office services, primarily reprographics, mail and intake functions according to established procedures.
• *Follow procedures to run jobs in proper order.
• *Communicate with supervisor or client on job or deadline issues.
• *Meet contracted deadlines for accepting, completing, and delivering all work.
• *Troubleshoot basic equipment problems.
• Be able to lift up to 50 lbs. on a regular basis.
• Prioritize workflow.
• Performs Quality Assurance on own and work of others.
• Load machines with various paper, toner, supplies.
• Answer telephone, emails, and place service calls when needed.
• Interact with clients in person, over the phone or electronically.
• Adhere to Williams Lea policies in addition to client site policies.
• Use equipment and supplies in a cost-efficient manner.

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