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Intake Assistant Jobs in Florida (NOW HIRING)

Banyan

Intake Coordinator

Lake Worth, FL · On-site

$19 - $20/hr

Coordination, Collaboration & Support * Assist with intake calls and screenings as needed. * Coordinate client travel logistics in collaboration with Behavioral Health Technician (BHT) supervisors.

Cutting Edge Staffing LLC

Intake Coordinator

Seminole, FL · On-site

$16.75 - $22.75/hr

Coordinate client travel logistics in collaboration with BHT supervisors * Assist with intake calls and screenings as needed * Work closely with Behavioral Health Support, Admissions, Clinical, and ...

Banyan

Intake Coordinator

Seminole, FL · On-site

$16.75 - $22.75/hr

Coordinate client travel logistics in collaboration with BHT supervisors * Assist with intake calls and screenings as needed * Work closely with Behavioral Health Support, Admissions, Clinical, and ...

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Intake Assistant information

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How much do intake assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for intake assistant in Florida is $14.67, according to ZipRecruiter salary data. Most workers in this role earn between $11.30 and $17.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an intake assistant, and why are they important?

To thrive as an Intake Assistant, you need strong organizational skills, attention to detail, and familiarity with data entry or administrative support, often supported by a high school diploma or equivalent. Experience with client management systems, office software like Microsoft Office Suite, and sometimes knowledge of HIPAA or similar regulations is typically required. Excellent interpersonal skills, active listening, and the ability to remain calm under pressure help Intake Assistants excel in client-facing situations. These skills ensure accurate information gathering, smooth client onboarding, and efficient case processing, which are vital for organizational effectiveness.

What is the difference between Intake Assistant vs Medical Receptionist?

AspectIntake AssistantMedical Receptionist
CredentialsHigh school diploma, some roles may require certification in healthcare administrationHigh school diploma, certification in medical office administration often preferred
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling appointments, initial patient intakeChecking in patients, managing appointments, handling phone calls, administrative tasks

Intake Assistants focus on collecting patient information and initial intake procedures, while Medical Receptionists handle front-desk duties like check-ins and scheduling. Both roles work in healthcare settings but have distinct primary functions.

What are some common challenges intake assistants face when managing high volumes of client inquiries?

Intake Assistants often encounter challenges related to balancing multiple client inquiries, prioritizing urgent requests, and maintaining accurate records in fast-paced environments. Effective time management and strong communication skills are essential for handling sensitive information while ensuring each client receives prompt and professional attention. Additionally, Intake Assistants must adapt to evolving procedures and collaborate closely with team members to streamline workflows and avoid bottlenecks.

What is an intake assistant?

Intake Assistants are professionals who help organizations process new clients, patients, or applicants by gathering essential information, completing required paperwork, and ensuring all initial documentation is accurate and complete. They often serve as the first point of contact, assessing needs and directing individuals to appropriate services or departments. Intake Assistants work in a variety of settings, including healthcare, legal, social services, and education, and play a crucial role in streamlining the onboarding process. Their attention to detail and communication skills are vital for ensuring a smooth and efficient intake experience.

What are the most commonly searched types of Intake jobs in Florida?

The most popular types of Intake jobs in Florida are:

What cities in Florida are hiring for Intake Assistant jobs?

Cities in Florida with the most Intake Assistant job openings:

Intake Assistant jobs near you
Infographic showing various Intake Assistant job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $30,523 per year, or $14.7 per hour.

Intake Coordinator

Banyan

Lake Worth, FL • On-site

$19 - $20/hr

Full-time

Posted 25 days ago

Job description

Banyan Treatment Centers is seeking an organized and customer-service-driven Intake Coordinator to support admissions operations within our Behavioral Health Support (BHS) team. This onsite, per-diem role plays a critical part in coordinating intake workflows, managing documentation, and serving as a professional and compassionate point of contact for clients, families, and referral partners.
The Intake Coordinator supports admissions flow, maintains accurate and compliant records, and helps ensure a smooth, welcoming transition into care while upholding Joint Commission standards and organizational expectations.
Position Details
  • Reporting To: Executive Director
  • Department: Intake / Behavioral Health Support
  • Schedule: Full time, Friday - Tuesday
  • Location: Lake Worth, FL
  • Compensation: $19- 20 hourly

Key Responsibilities
Intake Coordination & Admissions Support
  • Monitor Salesforce for new inquiries and pending admissions requiring onsite intake support.
  • Support lead progression through timely follow-up, intake assistance, and accurate documentation. Convert leads to admissions in Salesforce as directed and in coordination with the Admissions team.
  • Communicate effectively with referral sources, utilization reviewers, and case managers to support admissions workflows.

Administrative & Systems Management
  • Create and maintain potential admission files in the Kipu electronic medical record (EMR).
  • Upload, organize, and track required intake documentation, including verification of benefits (VOB), pre-admission screenings, demographic and insurance information, and referral source details.
  • Assist in obtaining all required consents, identification, and financial documentation prior to admission.
  • Maintain accurate, complete, and compliant records in accordance with Joint Commission and organizational standards.
  • Maintain and update onsite intake tracking tools (e.g., whiteboards or electronic logs) with travel details, projected bed availability, client summaries, and contact information.

Customer Service & Client Experience
  • Serve as an onsite point of contact for clients, families, visitors, and referral partners.
  • Communicate intake steps and expectations clearly using trauma-informed, client-centered communication.
  • Address questions, concerns, and objections with professionalism, empathy, and solution-focused responses.
  • Maintain confidentiality and professionalism in all interactions.

Coordination, Collaboration & Support
  • Assist with intake calls and screenings as needed.
  • Coordinate client travel logistics in collaboration with Behavioral Health Technician (BHT) supervisors.
  • Work closely with Behavioral Health Support, Admissions, Clinical, and Facility teams to ensure smooth, compliant transitions into care.
  • Maintain required competencies related to intake processes, documentation standards, and client assessments.

Qualifications
  • Associate's degree and/or equivalent relevant experience.
  • One (1) to two (2) years of experience in behavioral health, substance use treatment, healthcare coordination, or healthcare-based customer service preferred.
    Current CPR certification (required).
  • Strong administrative, organizational, and time-management skills.
  • Excellent verbal and written communication skills with the ability to build rapport quickly.
  • Experience with customer service, intake coordination, or sales support functions.
  • Working knowledge of confidentiality laws, accreditation requirements, and Joint Commission standards.
  • Strong attention to detail with a focus on documentation accuracy and compliance.
  • Ability to analyze information, follow procedures, and support quality improvement efforts.
  • Experience with Kipu EMR and/or Salesforce systems, preferred.
  • Prior experience supporting intake or admissions operations in a behavioral health setting, preferred.

Why Join Banyan Treatment Centers?
Banyan Treatment Centers is a nationally recognized leader in addiction and mental health care, accredited by The Joint Commission. As an Intake Coordinator you will:
  • Join a mission-driven organization with nationwide reach and a strong commitment to ethical, compliant care.
  • Serve as a key onsite support in the intake process, helping clients and families navigate their first steps into treatment with clarity, compassion, and professionalism.
  • Play an essential role in supporting admissions flow through accurate documentation, timely follow-up, and adherence to accreditation standards.
  • Collaborate closely with Behavioral Health Support, Admissions, Clinical, and Facility teams in a fast-paced, team-oriented environment.
  • Make a direct impact on access to care by delivering exceptional customer service while supporting survey readiness and quality standards.

Apply Now
If you are detail-oriented, customer-service driven, and passionate about supporting access to quality behavioral health care, we encourage you to apply. Join Banyan Treatment Centers and be part of a mission-driven team making a meaningful impact every day.
EOE
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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