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Insurance Verification Coordinator Jobs (NOW HIRING)

Walgreens

Insurance Verification Specialist

Deerfield, IL · On-site

$16.50 - $22/hr

Responsible for verifying patient eligibility, coordinating benefits, running test claims, and ... Requests and loads PBM and/or Major Medical insurance plans. * Processes all non-clinical PBM ...

PurposeCare

Visit Verification Coordinator

Joliet, IL · On-site

Life Insurance * Short- & Long-Term Disability Insurance DUTIES AND RESPONSIBILITIES: * Enter new patient information * Verify patient information of all agency records * Assist with filing, scanning ...

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How much do insurance verification coordinator jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for insurance verification coordinator in the United States is $24.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $30.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Verification Coordinator, and why are they important?

To thrive as an Insurance Verification Coordinator, you need a solid understanding of insurance policies, medical terminology, and prior authorization processes, typically supported by a high school diploma or associate degree. Familiarity with healthcare billing software, electronic health records (EHRs), and payer portals is essential. Strong attention to detail, excellent communication, and organizational skills set top performers apart in this role. These abilities ensure accurate and timely verification, minimize claim denials, and support seamless patient care and revenue cycle management.

What is the difference between Insurance Verification Coordinator vs Insurance Billing Specialist?

AspectInsurance Verification CoordinatorInsurance Billing Specialist
Primary RoleVerify patient insurance coverage and benefits before servicesProcess and submit insurance claims for payment
CredentialsTypically requires high school diploma or equivalent; certifications like Certified Healthcare Access Associate (CHAA) are commonHigh school diploma or equivalent; certifications like Certified Professional Biller (CPB) are common
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Employer & Industry UsageUsed in healthcare to ensure coverage before treatmentUsed in healthcare to manage claims and reimbursements

The Insurance Verification Coordinator focuses on confirming patient insurance details prior to services, while the Insurance Billing Specialist handles the claims process afterward. Both roles are essential in healthcare revenue cycle management and often work closely together to ensure smooth patient billing and reimbursement processes.

What does an Insurance Verification Coordinator do?

An Insurance Verification Coordinator is responsible for verifying patients’ insurance coverage prior to medical appointments or procedures. They contact insurance companies to confirm benefits, coverage details, and pre-authorization requirements. Their work ensures that the healthcare provider receives accurate reimbursement and that patients are aware of their financial responsibilities. This role is critical for reducing claim denials and streamlining the billing process.

What are some common challenges faced by Insurance Verification Coordinators and how can they be managed?

Insurance Verification Coordinators often encounter challenges such as navigating complex insurance policies, managing high volumes of verification requests, and dealing with frequent changes in coverage or payer requirements. Staying organized, maintaining up-to-date knowledge of insurance guidelines, and utilizing verification software can help manage these challenges efficiently. Strong communication skills are also essential, as coordinators regularly interact with patients, providers, and insurance representatives to clarify information and resolve discrepancies.
What cities are hiring for Insurance Verification Coordinator jobs? Cities with the most Insurance Verification Coordinator job openings:
What are the most commonly searched types of Insurance Verification jobs? The most popular types of Insurance Verification jobs are:
What states have the most Insurance Verification Coordinator jobs? States with the most job openings for Insurance Verification Coordinator jobs include:
Insurance Verification Coordinator jobs near you
Infographic showing various Insurance Verification Coordinator job openings in the United States as of May 2026, with employment types broken down into 41% Full Time, 8% Part Time, 2% Temporary, 47% Contract, and 2% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $51,569 per year, or $24.8 per hour.
Insurance Verification Specialist

Insurance Verification Specialist

Physical Rehabilitation Network

Dallas, TX • On-site

$16.50 - $18.50/hr

Full-time

Posted 6 days ago

Physical Rehabilitation Network rating

6.3

Company rating: 6.3 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Position: Verifications Specialist
Job Type: Full-time (40 hours a week)
Pay: $16.50 - $18.50 per hour
REMOTE (We will only consider applications that live in the following states: ND, SD, ID, MN, MT, NM, WY, NV, TX, AZ, TN, MO, OK.)
General Summary
The Verification Representative is responsible for verifying and obtaining eligibility and benefits as required by insurance companies dependent upon the plan coverage for all patients in the region. The Verification Representative reports to the Verification Supervisor. The Verification Representative is responsible for: entering all pertinent information gathered into the billing software for tracking purposes, maintaining contact with individual office locations within their region, coordinating with the regional Patient Service Representative (PSR) staff the information needed for all patients, preparing reports of daily activity as requested for management, scanning pertinent information into the patient chart for access from individual clinics in the region and the central billing office, working Daily Schedule Report twice daily but in advance if time allows, assisting with logistical and/or clerical problem resolution related to the patient's medical record, authorization and billing issues, and also responsible to follow standardized processes and work flow.
Job Requirements
ESSENTIAL JOB FUNCTIONS
  1. Answer calls from regional office locations, insurance companies and representatives of insurance companies using exemplary customer service skills.
  2. Accurately enter and scan required information into computer database.
  3. Follow standardized processes and work flow as required for job functions.
  4. Review structured regional clinical data matching it against specified encounter(s) and follow established procedures for authorizing request and establishing benefits and eligibility for said encounter(s).
  5. Enter obtained information with precertification numbers as needed.
  6. Report data ran two-three times daily with emphasis on daily encounters scheduled, as well as new patient same day encounters. Report data then worked in advance with next days' schedule as priority.
  7. Maintain patient confidentiality as defined by state, federal and company regulations.
  8. Review errors and denials for regional assigned clinics. Properly communicating these issues back to the Verification Supervisor.
  9. Establish effective rapport with other employees, professional support service staff, customers, clients, patients, families and clinicians.
  10. Have EHR Familiarity with note retrieval.
  11. Actively support departmental and corporate strategic plans to ensure successful implementation.
  12. Maintain cooperative working relationships with all clinic PSR staff and clinicians.
  13. Research and correct invalid or incorrect patient demographic information such as invalid date of birth or insurance policy number to ensure proper billing and clean claims initiatives.
  14. Responds professionally to all inquiries from patients, staff, and payors in a timely manner.
  15. Keeps management informed of changes in authorization process, insurance policies, billing requirements, credentialing issues as they pertain to claim processing.
  16. Accurately documents patient accounts of all actions taken.
  17. Establishes and maintains a professional relationship with all staff in order to resolve problems and increase knowledge of account management.
  18. Communicates with clinic management and staff regarding insurance carrier contractual and regulatory requirements.
  19. Informs management of any billing concerns, backlogs, insurance issues, problem accounts and time available for additional tasks.
  20. As necessary, negotiates a work improvement plan with management to raise work quality and quantity to standards.
  21. Completes additional projects and duties as assigned.
  22. This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.

SPECIFICATIONS
Knowledge and Abilities
  • Demonstrates overall knowledge of authorization, benefits and claims processing for insurance companies and plans both private and government.
  • Demonstrates the ability to make decisions, assess and resolve problems effectively.
  • Demonstrates the ability to carry out assignments independently, work form procedures, and exercise good judgement.
  • Demonstrates the ability to maintain the confidentiality of all records
  • Demonstrates ability to manage multiple tasks and demands given tight time constraints while ensuring high degree of accuracy and attention to detail.
  • Effective interpersonal skills in a diverse population.
  • Ability to use computer and phone for extended periods of time.
  • Proven effectiveness in verbal and written communication
  • Demonstrates overall knowledge of verification and authorization processing for insurance companies including private, commercial and government carriers.
  • Demonstrates overall knowledge of managed care plans.
  • Demonstrates overall knowledge of workers compensation rules and guidelines for claim authorization and payment.
  • Must be able to communicate effectively and foster positive relationships.
  • Word processing & spreadsheet application knowledge is preferred.
  • Ability to work independently with minimal supervision as well as ability to work in a team environment.
  • Skilled at managing multiple projects and grasping new concepts.
  • Knowledge of healthcare industry with emphasis on benefits, eligibility and authorizations.
  • Accurately complete assignments while meeting deadlines.
  • Excellent organization skills.
  • Excellent internal and external customer service skills.
  • Must possess good oral and written communication skills and recognize importance of teamwork.

Experience
  • High School Diploma or equivalent certification.
  • One year experience working in healthcare system preferred.
  • One Year eligibility, verification experience on an automated patient accounts system preferred.
  • Understanding of clinic operations, related to patient registration, referrals, authorization & cash collections.
  • Comprehensive working knowledge of third party insurance processes required.
  • Intermediate to expert knowledge and computer skills including Windows programs and database applications preferred. Includes good keyboard skills 45+ wpm with high accuracy rate.
  • Training or education in computer/database systems and practice management systems.
  • Understanding of insurance payor reimbursement, authorization, collection practices, practice management systems follow-up helpful.
  • Ability to prioritize tasks and delegate duties.
  • Ability to communicate effectively in written and spoken English.

Within the bounds of their respective job descriptions, all staff is expected to exercise principle-centered leadership, focused on customer service responsiveness, with a continuous quality improvement orientation.

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