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Insurance Service Representative Jobs (NOW HIRING)

Bank of Colorado

INSURANCE CSR

Columbus, NE · On-site

$40K - $55K/yr

Insurance Csr Responsible for insurance service and account management for both personal and commercial clients. Responsibilities and duties: * Help with servicing customer accounts including phone ...

Pinnacle Bank/Bank of Colorado

INSURANCE CSR

Columbus, NE · On-site

$40K - $55K/yr

Processes insurance claims and loss notices. * Assistant Senior Customer Service Representative with renewals. * Regular and reliable attendance. * Assists with other job-related duties as assigned ...

Wood Griffith Insurance

Be Seen First

Insurance Customer Service Representative

Brandon, MS · On-site

$38K - $48K/yr

We are seeking a Customer Service Representative to join our team! You will be responsible for ... Excellent written and verbal communication skills Company Description Wood Griffith Insurance ...

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Insurance Service Representative information

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How much do insurance service representative jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for insurance service representative in the United States is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Service Representative, and why are they important?

To thrive as an Insurance Service Representative, you need a solid understanding of insurance products, policy processing, and customer service, typically supported by a high school diploma or equivalent and sometimes a state insurance license. Proficiency with CRM software, insurance management systems, and basic office applications is commonly required. Excellent communication, problem-solving, and attention to detail help build trust and efficiently resolve client inquiries. These skills ensure accurate service delivery, regulatory compliance, and strong client relationships in a competitive insurance industry.

What are some common challenges faced by Insurance Service Representatives, and how can they be addressed?

Insurance Service Representatives often encounter challenges such as managing high call volumes, handling complex policy inquiries, and dealing with upset or frustrated customers. To address these, strong organizational skills, effective communication, and patience are essential. Leveraging customer relationship management (CRM) software and participating in ongoing training can also help Representatives stay up-to-date on policy changes and improve service efficiency. Building strong relationships with underwriters and agents further ensures that issues are resolved quickly and accurately.

What are Insurance Service Representatives?

Insurance Service Representatives are professionals who assist customers with their insurance policies, answer questions, process claims, and handle policy changes. They act as the primary point of contact between insurance companies and policyholders, ensuring clients understand their coverage and helping resolve any issues. Their role often involves explaining policy details, updating account information, and providing support during the claims process. Excellent communication and problem-solving skills are essential for this role.
What states have the most Insurance Service Representative jobs? States with the most job openings for Insurance Service Representative jobs include:
What are popular job titles related to Insurance Service Representative jobs? For Insurance Service Representative jobs, the most frequently searched job titles are:
Insurance Service Representative jobs near you
Infographic showing various Insurance Service Representative job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,758 per year, or $18.6 per hour.
Entry Level Insurance Service Representative

Entry Level Insurance Service Representative

Vizance

Green Bay, WI • On-site

$38K - $53K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Description:

At Vizance, we pride ourselves on delivering top- notch support to our clients. To keep up with growing demand, we are seeking an Entry-Level Insurance Service Advisor to join our team in Green Bay, WI. This is a great opportunity for someone seeking a new career in a thriving industry and growing company!


Recent college grads encouraged to apply!


WHY JOIN VIZANCE?

Vizance is among the top 1% of all insurance agencies in the United States, based on agency revenue. We are different from other insurance agencies – on purpose!


Vizance has earned a number of awards, including Top Workplaces (6 years in a row!), Best Places to Work, Future 50, and Fastest Growing Firms, and is proud to be a Minority-Owned Business Enterprise (MBE).


WHAT YOU WILL DO AT VIZANCE

  • Customer Support: Respond to client inquiries and requests by phone and email.
  • Policy Information: Assist clients in understanding their insurance policies and coverage options, and process necessary updates or changes.
  • Renewals: Work with fellow service and sales team members to create and process renewal paperwork.
  • Documentation: Participate in data entry/clean-up to help maintain accurate and organized client information.
  • Other duties as assigned!

This position includes many opportunities for advancement.


WHAT YOU WILL LIKE ABOUT BEING AN ASSOCIATE AT VIZANCE

  • Comprehensive employee benefits package including medical, dental, vision, life, and disability insurance
  • 401(k) match
  • Paid Time Off (including your birthday)
  • Paid volunteer hours
  • Coaching/mentorship program
  • Sponsored education opportunities
  • A supportive team environment that celebrates success
  • Opportunities for growth

If you are looking for a promising career in a growing organization, then we want to hear from you!

Requirements:

WHAT YOU WILL BRING TO VIZANCE

  • Customer service mindset
  • Deadline-driven and detail-oriented personality
  • Great attitude and excitement for joining a growing company
  • Basic computer skills
  • Willingness to obtain Wisconsin Property and Casualty Insurance license (expenses paid by Vizance)