Des Moines, IA · On-site
$30K - $45K/yr
We are seeking a friendly, detail-oriented, and proactive Customer Service Representative to join our growing insurance agency. In this role, you will be the first point of contact for many of our ...
Quick apply
Des Moines, IA · On-site
$30K - $45K/yr
We are seeking a friendly, detail-oriented, and proactive Customer Service Representative to join our growing insurance agency. In this role, you will be the first point of contact for many of our ...
Dubuque, IA · On-site
$15.25 - $20.50/hr
Description The Client Service Representative is responsible for carrying out various P&C ... Prepare and process "special" Certificates of Insurance, according to company guidelines Manage ...
Dubuque, IA · On-site
$15.25 - $20.50/hr
Description The Client Service Representative is responsible for carrying out various P&C ... Prepare and process "special" Certificates of Insurance, according to company guidelines Manage ...
Des Moines, IA · On-site
$15.50 - $21.25/hr
Life and disability insurance * Earn up to 13 days PTO your first year * 9 paid company holidays ... Customer Service Representatives are required to: * Walk and/or stand for extended periods on a ...
Des Moines, IA · On-site
$15.50 - $21.25/hr
Life and disability insurance * Earn up to 13 days PTO your first year * 9 paid company holidays ... Customer Service Representatives are required to: * Walk and/or stand for extended periods on a ...
Dubuque, IA · On-site
$15.25 - $20.50/hr
Description The Client Service Representative is responsible for carrying out various P&C ... Prepare and process "special" Certificates of Insurance, according to company guidelines Manage ...
Dubuque, IA · On-site
$15.25 - $20.50/hr
Description The Client Service Representative is responsible for carrying out various P&C ... Prepare and process "special" Certificates of Insurance, according to company guidelines Manage ...
Des Moines, IA · On-site
$15.50 - $21.25/hr
Life and disability insurance * Earn up to 13 days PTO your first year * 9 paid company holidays ... Customer Service Representatives are required to: * Walk and/or stand for extended periods on a ...
Des Moines, IA · On-site
$15.50 - $21.25/hr
Life and disability insurance * Earn up to 13 days PTO your first year * 9 paid company holidays ... Customer Service Representatives are required to: * Walk and/or stand for extended periods on a ...
Dubuque, IA · On-site
$15.25 - $20.50/hr
The Client Service Representative is responsible for carrying out various P&C activities related to ... Requirements Key Responsibilities: • Prepare and process "special" Certificates of Insurance ...
Dubuque, IA · On-site
$15.25 - $20.50/hr
The Client Service Representative is responsible for carrying out various P&C activities related to ... Requirements Key Responsibilities: • Prepare and process "special" Certificates of Insurance ...
Waukee, IA · On-site
$15.25 - $20.75/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...
Waukee, IA · On-site
$15.25 - $20.75/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...
Marshalltown, IA · On-site
$14.75 - $20.25/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Health insurance &Prescription plans,if eligible * Paid holidays, vacation, and sick days,if ...
Marshalltown, IA · On-site
$14.75 - $20.25/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Health insurance &Prescription plans,if eligible * Paid holidays, vacation, and sick days,if ...
Dubuque, IA · On-site
$15.25 - $20.50/hr
Description: The Client Service Representative is responsible for carrying out various P&C ... Key Responsibilities: · Prepare and process "special" Certificates of Insurance, according to ...
Quick apply
Dubuque, IA · On-site
$15.25 - $20.50/hr
Description: The Client Service Representative is responsible for carrying out various P&C ... Key Responsibilities: · Prepare and process "special" Certificates of Insurance, according to ...
Dubuque, IA · On-site
$20.85/hr
As a Branch Services Representative, you'll process transactions, assist members with account ... Dupaco Insurance Services, Dupaco Financial Services, etc. * Assist with branch operations ...
Dubuque, IA · On-site
$20.85/hr
As a Branch Services Representative, you'll process transactions, assist members with account ... Dupaco Insurance Services, Dupaco Financial Services, etc. * Assist with branch operations ...
$15 - $20.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Health insurance &Prescription plans,if eligible * Paid holidays, vacation, and sick days,if ...
$15 - $20.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Health insurance &Prescription plans,if eligible * Paid holidays, vacation, and sick days,if ...
Waukee, IA · On-site
$15.25 - $20.75/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Health insurance &Prescription plans,if eligible * Paid holidays, vacation, and sick days,if ...
Waukee, IA · On-site
$15.25 - $20.75/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Health insurance &Prescription plans,if eligible * Paid holidays, vacation, and sick days,if ...
Cedar Rapids, IA · On-site
$15.75 - $21.25/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...
Cedar Rapids, IA · On-site
$15.75 - $21.25/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...
Cedar Rapids, IA · On-site
$15.75 - $21.25/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...
Cedar Rapids, IA · On-site
$15.75 - $21.25/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...
Marion, IA · On-site
$21.69/hr
As a Branch Services Representative, you'll process transactions, assist members with account ... Dupaco Insurance Services, Dupaco Financial Services, etc. * Assist with branch operations ...
Marion, IA · On-site
$21.69/hr
As a Branch Services Representative, you'll process transactions, assist members with account ... Dupaco Insurance Services, Dupaco Financial Services, etc. * Assist with branch operations ...
Bettendorf, IA · On-site
$14.25 - $19.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Health insurance &Prescription plans,if eligible * Paid holidays, vacation, and sick days,if ...
Bettendorf, IA · On-site
$14.25 - $19.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Health insurance &Prescription plans,if eligible * Paid holidays, vacation, and sick days,if ...
$15.75 - $21.25/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Health insurance &Prescription plans,if eligible * Paid holidays, vacation, and sick days,if ...
$15.75 - $21.25/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Health insurance &Prescription plans,if eligible * Paid holidays, vacation, and sick days,if ...
$15 - $20.25/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Health insurance &Prescription plans,if eligible * Paid holidays, vacation, and sick days,if ...
$15 - $20.25/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Health insurance &Prescription plans,if eligible * Paid holidays, vacation, and sick days,if ...
West Des Moines, IA · On-site
$15.75 - $21.25/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...
West Des Moines, IA · On-site
$15.75 - $21.25/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...
Council Bluffs, IA · On-site
$15 - $20.25/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...
Council Bluffs, IA · On-site
$15 - $20.25/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...
$7.45 - $9.30
13% of jobs
$9.30 - $11.15
0% of jobs
$11.15 - $12.99
0% of jobs
$12.99 - $14.84
2% of jobs
$15.70 is the 25th percentile. Wages below this are outliers.
$14.84 - $16.69
22% of jobs
The median wage is $17.39 / hr.
$16.69 - $18.53
35% of jobs
$19 is the 75th percentile. Wages above this are outliers.
$18.53 - $20.38
14% of jobs
$20.38 - $22.23
8% of jobs
$22.23 - $24.08
5% of jobs
$24.08 - $25.92
1% of jobs
$25.92 - $27.77
0% of jobs
$7
$17
$27
$30K - $45K/yr
Full-time
Posted 27 days ago
We are seeking a friendly, detail-oriented, and proactive Customer Service Representative to join our growing insurance agency. In this role, you will be the first point of contact for many of our clients, helping ensure they feel supported, informed, and valued. If you enjoy helping people, solving problems, and working in a fast-paced office environment, this could be a great fit.
This is an excellent opportunity for someone who enjoys customer interaction and wants a stable career path with growth potential in the insurance and financial services industry.
Annual Base Salary + Commission + Bonus Opportunities
Career Growth Opportunities
Hands on Training
Mon-Fri Schedule
Licensing Assistance
Assist clients with policy questions, billing inquiries, and coverage changes
Process endorsements, renewals, and policy updates accurately and efficiently
Answer incoming calls, emails, and walk-in requests with professionalism and care
Follow up with clients regarding missing information, documentation, or signatures
Support the sales team by preparing quotes, applications, and client files
Maintain accurate client records in the agency management system
Help identify cross-sell and upsell opportunities and refer them to licensed agents
Handle claims inquiries and guide clients through the next steps in the claims process
Ensure all work meets company and compliance standards
Strong customer service and communication skills
Ability to stay organized and manage multiple tasks at once
Comfortable using computer systems and learning new software
Positive, team-oriented attitude
Problem-solving mindset and attention to detail
Previous customer service, office, or call center experience preferred
