We pioneered the way consumers shopped for term life insurance, and now, we also help people find ... About the Role Bilingual Customer Care Agent (Licensed) *Must already have an active Life & Health ...
We pioneered the way consumers shopped for term life insurance, and now, we also help people find ... About the Role Bilingual Customer Care Agent (Licensed) *Must already have an active Life & Health ...
Insurance Agent
Youngsville, LA · On-site
As an Insurance Agent, you'll focus on developing client relationships within your community and ... Track and exceed targets for quotes, new business, and retention. Qualifications * Possession of LA ...
Insurance Agent
Youngsville, LA · On-site
As an Insurance Agent, you'll focus on developing client relationships within your community and ... Track and exceed targets for quotes, new business, and retention. Qualifications * Possession of LA ...
As an Insurance Agent, you'll focus on developing client relationships within your community and ... Track and exceed targets for quotes, new business, and retention. Qualifications * Possession of LA ...
Quick apply
Apply Early
As an Insurance Agent, you'll focus on developing client relationships within your community and ... Track and exceed targets for quotes, new business, and retention. Qualifications * Possession of LA ...
Apply Early
Licensed Insurance Agent
Glen Allen, VA · On-site
As a Licensed Insurance Agent, you'll focus on developing client relationships within your ... Build and manage a book of business with a focus on client retention and renewals * Consistently ...
Quick apply
Apply Early
Licensed Insurance Agent
Glen Allen, VA · On-site
As a Licensed Insurance Agent, you'll focus on developing client relationships within your ... Build and manage a book of business with a focus on client retention and renewals * Consistently ...
Apply Early
Licensed Insurance Agent
Glen Allen, VA · On-site
As a Licensed Insurance Agent, you'll focus on developing client relationships within your ... Build and manage a book of business with a focus on client retention and renewals * Consistently ...
Licensed Insurance Agent
Glen Allen, VA · On-site
As a Licensed Insurance Agent, you'll focus on developing client relationships within your ... Build and manage a book of business with a focus on client retention and renewals * Consistently ...
Insurance Agent
Suffolk, VA · On-site
$75K - $100K/yr
Provide continual service by processing insurance renewals and working to retain clients * Answer client and potential client insurance-related queries as needed Insurance Agent Requirements * [2+] ...
Insurance Agent
Suffolk, VA · On-site
$75K - $100K/yr
Provide continual service by processing insurance renewals and working to retain clients * Answer client and potential client insurance-related queries as needed Insurance Agent Requirements * [2+] ...
Insurance Agent
$75K - $100K/yr
Provide continual service by processing insurance renewals and working to retain clients * Answer client and potential client insurance-related queries as needed Insurance Agent Requirements * [2+] ...
Insurance Agent
$75K - $100K/yr
Provide continual service by processing insurance renewals and working to retain clients * Answer client and potential client insurance-related queries as needed Insurance Agent Requirements * [2+] ...
Insurance Agent
Youngsville, LA · On-site
As an Insurance Agent, youll focus on developing client relationships within your community and ... Track and exceed targets for quotes, new business, and retention. Qualifications * Possession of LA ...
Insurance Agent
Youngsville, LA · On-site
As an Insurance Agent, youll focus on developing client relationships within your community and ... Track and exceed targets for quotes, new business, and retention. Qualifications * Possession of LA ...
Licensed Insurance Agent
Glen Allen, VA · On-site
As a Licensed Insurance Agent, youll focus on developing client relationships within your community ... Build and manage a book of business with a focus on client retention and renewals * Consistently ...
Licensed Insurance Agent
Glen Allen, VA · On-site
As a Licensed Insurance Agent, youll focus on developing client relationships within your community ... Build and manage a book of business with a focus on client retention and renewals * Consistently ...
Insurance Agent
Wilson, NC · On-site
$75K - $105K/yr
Provide continual service by processing insurance renewals and working to retain clients * Answer client and potential client insurance-related queries as needed Insurance Agent Requirements
Insurance Agent
Wilson, NC · On-site
$75K - $105K/yr
Provide continual service by processing insurance renewals and working to retain clients * Answer client and potential client insurance-related queries as needed Insurance Agent Requirements
Insurance Agent
Wilson, NC · On-site
$75K - $105K/yr
Provide continual service by processing insurance renewals and working to retain clients * Answer client and potential client insurance-related queries as needed Insurance Agent Requirements
Insurance Agent
Wilson, NC · On-site
$75K - $105K/yr
Provide continual service by processing insurance renewals and working to retain clients * Answer client and potential client insurance-related queries as needed Insurance Agent Requirements
Insurance Agent
Lynchburg, VA · On-site
$75K - $105K/yr
About the Insurance Agent Position We're seeking a motivated and competitive worker to join our ... Provide continual service by processing insurance renewals and working to retain clients
Insurance Agent
Lynchburg, VA · On-site
$75K - $105K/yr
About the Insurance Agent Position We're seeking a motivated and competitive worker to join our ... Provide continual service by processing insurance renewals and working to retain clients
Insurance Agent
$75K - $90K/yr
About the Insurance Agent Position We're seeking a motivated and competitive worker to join our ... Provide continual service by processing insurance renewals and working to retain clients * Track ...
Insurance Agent
$75K - $90K/yr
About the Insurance Agent Position We're seeking a motivated and competitive worker to join our ... Provide continual service by processing insurance renewals and working to retain clients * Track ...
Insurance Agent
$75K - $105K/yr
About the Insurance Agent Position We're seeking a motivated and competitive worker to join our ... Provide continual service by processing insurance renewals and working to retain clients * Track ...
Insurance Agent
$75K - $105K/yr
About the Insurance Agent Position We're seeking a motivated and competitive worker to join our ... Provide continual service by processing insurance renewals and working to retain clients * Track ...
Insurance Agent
$75K - $105K/yr
About the Insurance Agent Position We're seeking a motivated and competitive worker to join our ... Provide continual service by processing insurance renewals and working to retain clients
Insurance Agent
$75K - $105K/yr
About the Insurance Agent Position We're seeking a motivated and competitive worker to join our ... Provide continual service by processing insurance renewals and working to retain clients
Insurance Agent
$75K - $95K/yr
About the Insurance Agent Position We're seeking a motivated and competitive worker to join our ... Provide continual service by processing insurance renewals and working to retain clients * Track ...
Insurance Agent
$75K - $95K/yr
About the Insurance Agent Position We're seeking a motivated and competitive worker to join our ... Provide continual service by processing insurance renewals and working to retain clients * Track ...
Insurance Agent
$75K - $90K/yr
About the Insurance Agent Position We're seeking a motivated and competitive worker to join our ... Provide continual service by processing insurance renewals and working to retain clients * Track ...
Insurance Agent
$75K - $90K/yr
About the Insurance Agent Position We're seeking a motivated and competitive worker to join our ... Provide continual service by processing insurance renewals and working to retain clients * Track ...
Insurance Agent
Myrtle Beach, SC · On-site
$75K - $90K/yr
About the Insurance Agent Position We're seeking a motivated and competitive worker to join our ... Provide continual service by processing insurance renewals and working to retain clients * Track ...
Insurance Agent
Myrtle Beach, SC · On-site
$75K - $90K/yr
About the Insurance Agent Position We're seeking a motivated and competitive worker to join our ... Provide continual service by processing insurance renewals and working to retain clients * Track ...
Insurance Agent
Columbia, SC · On-site
$75K - $95K/yr
About the Insurance Agent Position We're seeking a motivated and competitive worker to join our ... Provide continual service by processing insurance renewals and working to retain clients * Track ...
Insurance Agent
Columbia, SC · On-site
$75K - $95K/yr
About the Insurance Agent Position We're seeking a motivated and competitive worker to join our ... Provide continual service by processing insurance renewals and working to retain clients * Track ...
Insurance Agent
Myrtle Beach, SC · On-site +1
$75K - $90K/yr
About the Insurance Agent Position We're seeking a motivated and competitive worker to join our ... Provide continual service by processing insurance renewals and working to retain clients * Track ...
Insurance Agent
Myrtle Beach, SC · On-site +1
$75K - $90K/yr
About the Insurance Agent Position We're seeking a motivated and competitive worker to join our ... Provide continual service by processing insurance renewals and working to retain clients * Track ...
Insurance Retention Agent information
See salary details
$25K - $33.8K
5% of jobs
$33.8K - $42.5K
16% of jobs
$44.3K is the 25th percentile. Wages below this are outliers.
$42.5K - $51.3K
19% of jobs
The median wage is $57.4K / yr.
$51.3K - $60.1K
14% of jobs
$60.1K - $68.9K
15% of jobs
$72.9K is the 75th percentile. Wages above this are outliers.
$68.9K - $77.6K
13% of jobs
$77.6K - $86.4K
11% of jobs
$86.4K - $95.2K
3% of jobs
$95.2K - $104K
2% of jobs
$104K - $112.7K
1% of jobs
$112.7K - $121.5K
1% of jobs
$25K
$65K
$121.5K
How much do insurance retention agent jobs pay per year?
As of Jul 3, 2026, the average yearly pay for insurance retention agent in the United States is $65,022.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $77,000.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an Insurance Retention Agent, and why are they important?
To thrive as an Insurance Retention Agent, you need strong knowledge of insurance products, policy terms, and customer account management, often supported by a high school diploma or relevant insurance certifications. Familiarity with CRM software, policy management systems, and call center platforms is typically required. Excellent communication, problem-solving, and negotiation skills help you build rapport and address client concerns effectively. These abilities are essential for maintaining customer satisfaction, reducing policy cancellations, and driving business growth.
What is the difference between Insurance Retention Agent vs Insurance Customer Service Representative?
| Aspect | Insurance Retention Agent | Insurance Customer Service Representative |
|---|---|---|
| Credentials | Licensing may be required; sales and retention training | Generally customer service training; licensing varies |
| Work Environment | Call centers, insurance offices, remote | Call centers, insurance offices, remote |
| Employer & Industry Usage | Insurance companies, agencies | Insurance companies, agencies, brokers |
| Primary Focus | Retaining existing clients, upselling policies | Handling inquiries, providing policy info, resolving issues |
While both roles involve communication with clients, Insurance Retention Agents focus on maintaining client relationships and reducing policy cancellations, often involving sales skills. Insurance Customer Service Representatives primarily address client questions and support needs. The roles overlap in work environment and credentials but differ in primary responsibilities.
Why do most insurance agents quit?
Most insurance retention agents quit due to high rejection rates, pressure to meet sales targets, and job stress. The role often involves commission-based pay, which can lead to income instability and burnout over time.
What jobs pay 4000 a week without a degree?
An Insurance Retention Agent can potentially earn around $4,000 weekly through commissions and bonuses, especially with experience and high sales performance. Other high-paying roles without a degree include sales positions, real estate agents, and certain entrepreneurial ventures, often requiring strong communication skills and self-motivation. These jobs typically involve commission-based pay structures and may require licensing or certifications depending on the industry.
What are some common challenges Insurance Retention Agents face, and how can they overcome them?
Insurance Retention Agents often encounter challenges such as handling dissatisfied clients, addressing concerns about policy costs, and competing with offers from other companies. To overcome these challenges, agents should focus on building strong relationships with clients, actively listening to their needs, and demonstrating the unique value of their company's products. Additionally, staying well-versed in policy details and industry trends empowers agents to provide tailored solutions and improve retention rates.
What is the highest paying insurance agent job?
The highest paying insurance retention agents typically earn higher commissions and bonuses, especially those working in specialized or high-value markets such as commercial insurance or life insurance. Experienced agents with strong sales skills and industry certifications can also increase their earning potential significantly, often reaching six-figure incomes in top roles or agencies.
What are Insurance Retention Agents?
Insurance Retention Agents are professionals who work for insurance companies or agencies with the primary goal of retaining existing clients. They reach out to policyholders whose policies are up for renewal or at risk of cancellation, addressing concerns, answering questions, and offering solutions to keep their business. Their responsibilities often include explaining policy benefits, handling customer complaints, and sometimes negotiating discounts or policy adjustments. By maintaining strong client relationships, they help reduce customer churn and support the company’s long-term growth.
What does a insurance retention specialist do?
An insurance retention specialist is responsible for maintaining existing client accounts by addressing their concerns, providing policy information, and offering solutions to retain their business. They often use communication skills and customer relationship management (CRM) tools to improve customer satisfaction and reduce policy cancellations.
More about Insurance Retention Agent jobs
What cities are hiring for Insurance Retention Agent jobs? Cities with the most Insurance Retention Agent job openings:
What states have the most Insurance Retention Agent jobs? States with the most job openings for Insurance Retention Agent jobs include:
What job categories do people searching Insurance Retention Agent jobs look for? The top searched job categories for Insurance Retention Agent jobs are:
$53K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 9 days ago
SelectQuote rating
7.5
Based on 18 frontline employees who took The Breakroom Quiz
198th of 277 rated insurance
Job description
Company Overview
More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs.
But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched.
About the Role
Bilingual Customer Care Agent (Licensed)
*Must already have an active Life & Health or Accident & Health Insurance Producer License.
Job Summary:
One of the fastest growing departments at SelectQuote, agents have an engaging hybrid role that combines cross-selling and retention. As the only client-facing team to support all three divisions of SelectQuote (Senior, Life, Auto & Home), agents make outbound phone calls to newly enrolled and existing policyholders to ensure customer satisfaction and guide members through utilization of plan benefits. Dynamic liaisons, agents serve as the first point of contact consumer advocates to acquaint clients with SelectQuote's platform of products (Senior, Life, Auto & Home, Dental/Vision/Hearing, and Identity Theft Protection) ensuring they are not overpaying for insurance and maximizing savings. During peak times, agents also assist clients in enrolling in Medicare insurance products/the sales of Medicare plans. Bilingual agents will also work with our Spanish-speaking clients.
Essential Duties and Responsibilities:
Skills/Abilities:
Education and Experience:
Requirements:
SelectQuote Core Values:
Service: We create positive customer experiences.
Entrepreneurship: We create, innovate, & take risks.
Leadership: We build & invest in high-performing teams.
Empowerment: We embrace a changing environment.
Courage: We challenge the status quo & drive continuous improvement.
Teamwork: We help, support, & celebrate each other.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
Additional Information
#LI-Remote
More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs.
But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched.
About the Role
Bilingual Customer Care Agent (Licensed)
*Must already have an active Life & Health or Accident & Health Insurance Producer License.
Job Summary:
One of the fastest growing departments at SelectQuote, agents have an engaging hybrid role that combines cross-selling and retention. As the only client-facing team to support all three divisions of SelectQuote (Senior, Life, Auto & Home), agents make outbound phone calls to newly enrolled and existing policyholders to ensure customer satisfaction and guide members through utilization of plan benefits. Dynamic liaisons, agents serve as the first point of contact consumer advocates to acquaint clients with SelectQuote's platform of products (Senior, Life, Auto & Home, Dental/Vision/Hearing, and Identity Theft Protection) ensuring they are not overpaying for insurance and maximizing savings. During peak times, agents also assist clients in enrolling in Medicare insurance products/the sales of Medicare plans. Bilingual agents will also work with our Spanish-speaking clients.
- High earning potential - 1st year average annual income is $50k with additional earning potential during our busy season. Top agents make well over $85k annually with unlimited growth potential.
- Paid training! We have a sophisticated training program to propel you to increased earning potential from the get go!
- Benefits - Full-time employees are eligible for medical, dental, vision, voluntary short-term disability, company-paid long term disability, company-paid life insurance and accidental death & dismemberment (AD&D), 401(k) + company match and 100% vesting after 4 years, discretionary profit sharing, paid time off, floating holidays, paid maternity leave, paid parental bonding leave, tuition reimbursement, and other paid leaves vary based on work location
Essential Duties and Responsibilities:
- This department focuses on post sale calls throughout each division to current policy holders, agents have the ability to enjoy a work/life balance outside of a traditional sales role.
- Agents make outbound phone calls to newly enrolled and existing policyholders to ensure customer satisfaction and guide members through utilization of plan benefits.
Skills/Abilities:
- Strong Work Ethic and Ability to Build Client Relationships
- Solutions focused Mindset
- Propensity to Advocate for Consumers and Be a Sales Team Liaison
- Recent Technology Skills & the Ability to Multi-Task
- Coachability & Adaptability
- Positivity & Effective Communication Skills
Education and Experience:
- Recent insurance or call center experience preferred
- Sales experience is beneficial but not required
- High school diploma or GED required
- Ability to complete AHIP certification and additional onboarding requirements by a given deadline
Requirements:
- Fluent in both English and Spanish (writing, reading, and speaking)
- Must already have an active Life & Health or Accident & Health Insurance Producer License.
- Prolonged periods of sitting at a desk and working on a computer
- Hardwired high speed internet connection with minimum download speed of 20mbps and upload speed of 20mbps. If you do not currently have this, you will be required to upgrade prior to the start date
SelectQuote Core Values:
Service: We create positive customer experiences.
Entrepreneurship: We create, innovate, & take risks.
Leadership: We build & invest in high-performing teams.
Empowerment: We embrace a changing environment.
Courage: We challenge the status quo & drive continuous improvement.
Teamwork: We help, support, & celebrate each other.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
Additional Information
#LI-Remote
What SelectQuote employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About SelectQuote
Sourced by ZipRecruiter
Industry
Insurance services
Company size
1,001 - 5,000 Employees
Headquarters location
Overland Park, KS, US
Year founded
1985