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Insurance Retention Agent Jobs in Rhode Island (NOW HIRING)

Patent Agent

Providence, RI · Remote

$100K - $170K/yr

... insurance; short-term and long-term disability insurance; pre-tax flexible spending account for ... Husch Blackwell is committed to retaining, recruiting, developing, and promoting talented lawyers ...

$60K/yr

... health, dental and other insurance plans, a generous annual and sick leave program, and ... Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in ...

$63K - $120K/yr

... that include health and insurance plans, a generous annual and sick leave program, and ... Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in ...

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Insurance Retention Agent information

What are the key skills and qualifications needed to thrive as an Insurance Retention Agent, and why are they important?

To thrive as an Insurance Retention Agent, you need strong knowledge of insurance products, policy terms, and customer account management, often supported by a high school diploma or relevant insurance certifications. Familiarity with CRM software, policy management systems, and call center platforms is typically required. Excellent communication, problem-solving, and negotiation skills help you build rapport and address client concerns effectively. These abilities are essential for maintaining customer satisfaction, reducing policy cancellations, and driving business growth.

What is the difference between Insurance Retention Agent vs Insurance Customer Service Representative?

AspectInsurance Retention AgentInsurance Customer Service Representative
CredentialsLicensing may be required; sales and retention trainingGenerally customer service training; licensing varies
Work EnvironmentCall centers, insurance offices, remoteCall centers, insurance offices, remote
Employer & Industry UsageInsurance companies, agenciesInsurance companies, agencies, brokers
Primary FocusRetaining existing clients, upselling policiesHandling inquiries, providing policy info, resolving issues

While both roles involve communication with clients, Insurance Retention Agents focus on maintaining client relationships and reducing policy cancellations, often involving sales skills. Insurance Customer Service Representatives primarily address client questions and support needs. The roles overlap in work environment and credentials but differ in primary responsibilities.

Why do most insurance agents quit?

Most insurance retention agents quit due to high rejection rates, pressure to meet sales targets, and job stress. The role often involves commission-based pay, which can lead to income instability and burnout over time.

What jobs pay 4000 a week without a degree?

An Insurance Retention Agent can potentially earn around $4,000 weekly through commissions and bonuses, especially with experience and high sales performance. Other high-paying roles without a degree include sales positions, real estate agents, and certain entrepreneurial ventures, often requiring strong communication skills and self-motivation. These jobs typically involve commission-based pay structures and may require licensing or certifications depending on the industry.

What are some common challenges Insurance Retention Agents face, and how can they overcome them?

Insurance Retention Agents often encounter challenges such as handling dissatisfied clients, addressing concerns about policy costs, and competing with offers from other companies. To overcome these challenges, agents should focus on building strong relationships with clients, actively listening to their needs, and demonstrating the unique value of their company's products. Additionally, staying well-versed in policy details and industry trends empowers agents to provide tailored solutions and improve retention rates.

What is the highest paying insurance agent job?

The highest paying insurance retention agents typically earn higher commissions and bonuses, especially those working in specialized or high-value markets such as commercial insurance or life insurance. Experienced agents with strong sales skills and industry certifications can also increase their earning potential significantly, often reaching six-figure incomes in top roles or agencies.

What are Insurance Retention Agents?

Insurance Retention Agents are professionals who work for insurance companies or agencies with the primary goal of retaining existing clients. They reach out to policyholders whose policies are up for renewal or at risk of cancellation, addressing concerns, answering questions, and offering solutions to keep their business. Their responsibilities often include explaining policy benefits, handling customer complaints, and sometimes negotiating discounts or policy adjustments. By maintaining strong client relationships, they help reduce customer churn and support the company’s long-term growth.

What does a insurance retention specialist do?

An insurance retention specialist is responsible for maintaining existing client accounts by addressing their concerns, providing policy information, and offering solutions to retain their business. They often use communication skills and customer relationship management (CRM) tools to improve customer satisfaction and reduce policy cancellations.
What job categories do people searching Insurance Retention Agent jobs in Rhode Island look for? The top searched job categories for Insurance Retention Agent jobs in Rhode Island are:
What cities in Rhode Island are hiring for Insurance Retention Agent jobs? Cities in Rhode Island with the most Insurance Retention Agent job openings:
Infographic showing various Insurance Retention Agent job openings in Rhode Island as of July 2026, with employment types broken down into 1% Locum Tenens, 91% Full Time, 6% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.
Inbound Insurance Sales Agent (Personal Lines or P&C License)

Inbound Insurance Sales Agent (Personal Lines or P&C License)

RemX

Warwick, RI • On-site

$43K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Job description

Warwick, RI | Hybrid (Onsite Mon-Wed) | Uncapped Earnings Potential


Are you a licensed Property & Casualty or Personal Lines Insurance Agent who thrives in a sales-driven environment? If you're passionate about helping customers protect what matters most while maximizing your earning potential, this opportunity is for you.


Partner with our reputable client as an Inbound Insurance Sales Agent, where you'll work with warm inbound leads, provide tailored insurance solutions, and build lasting customer relationships. Every call is an opportunity to leverage your insurance expertise, close business, and advance your career in a growing organization.


Why Insurance Professionals Choose This Opportunity

  • Warm inbound sales opportunities with no cold calling
  • Uncapped commission and bonus potential
  • Hybrid work schedule
  • Licensing support for qualified candidates
  • Clear career path within the insurance industry
  • Competitive benefits package and retirement savings options


What You'll Do

  • Assist inbound callers seeking personal lines insurance solutions
  • Evaluate customer needs and provide customized Property & Casualty insurance quotes
  • Explain coverage options, policy features, and protection recommendations with confidence
  • Close sales and bind policies while delivering an exceptional customer experience
  • Identify cross-sell and upsell opportunities across personal lines products
  • Build trust-based relationships that drive customer retention and satisfaction
  • Efficiently navigate multiple systems to manage quotes, policies, and customer information


Compensation & Schedule

Starting Base Salary: $43,000+ annually (based on experience)


Training Schedule

  • Monday-Friday, 8:30 AM-5:00 PM EST


Post-Training Schedule

  • Monday-Friday, assigned shift between 8:00 AM-6:00 PM EST
  • Rotating Saturdays, 8:00 AM-5:30 PM EST


Location

  • Hybrid role based in Warwick, RI
  • Onsite Monday-Wednesday


Benefits

  • Uncapped commissions and performance bonuses
  • 401(k) with company benefits
  • Medical, Dental, and Vision Insurance
  • HSA and FSA options
  • Life Insurance
  • Paid Time Off
  • Parental Leave
  • Tuition Assistance
  • Career advancement opportunities


What You Bring

  • Active Property & Casualty or Personal Lines license required
  • Experience selling Personal Lines insurance, Property & Casualty products, or related insurance services strongly preferred
  • At least 1 year of sales experience with a track record of meeting or exceeding goals
  • Strong communication, consultative selling, and relationship-building skills
  • Ability to thrive in a fast-paced, performance-driven environment
  • Motivation to build a long-term career in insurance sales


If you're a driven insurance professional looking for inbound opportunities, uncapped earnings, and a company that invests in your growth, we'd love to hear from you.

Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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About RemX

Sourced by ZipRecruiter

RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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