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Agent Assistant Jobs in Rhode Island (NOW HIRING)

Infosys Limited Digital

Amazon Connect Architect

Johnston, RI · On-site

$64 - $84.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Required Skill and Experience Experience with Amazon Connect, Amazon Lex, Connect AI Agent, and Agent Assist capabilities Experience designing and implementing Agentic Voice AI solutions for ...

Infosys

Amazon Connect Architect

Johnston, RI · On-site

$64 - $84.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Required Skill and Experience Experience with Amazon Connect, Amazon Lex, Connect AI Agent, and Agent Assist capabilities Experience designing and implementing Agentic Voice AI solutions for ...

Showami

Real Estate Showing Agent - Lincoln

Lincoln, RI · On-site

$24 - $50/hr

... to assist with buyer showings. We are seeking licensed real estate agents in Lincoln and ... You must be a currently licensed real estate agent * You must have access to the MLS * You must ...

Davidson Hospitality Group

Front Desk Agent

Newport, RI · On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Hotel Viking Front Desk Agent Hotel Viking, located in the heart of Newport, Rhode Island, is ... empathy * Assist guests with recommendations and information about local attractions, dining ...

Ocean House Collection

Guest Relations Agent

Westerly, RI · On-site

$18.50 - $20.50/hr

Assist Destination Service Agent with overflow of calls and transfer callers to appropriate extension as necessary.Complete required reports and paperwork as directed by supervisor.Maintain room ...

TPG Hotels Resorts and Marinas

Front Desk Agent

Saunderstown, RI · On-site

$13.75 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Agent The Front Desk Agent is the first point of contact for guests and clients entering ... Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check ...

TPG Hotels Resorts and Marinas

Front Desk Agent

Providence, RI · On-site

$14.50 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Agent The Front Desk Agent is the first point of contact for guests and clients entering ... Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check ...

Davidson Hospitality Group

Front Desk Agent

Newport, RI

$22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared ... empathy * Assist guests with recommendations and information about local attractions, dining ...

Hotel Viking Newport

Front Desk Agent

Newport, RI · On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared ... empathy * Assist guests with recommendations and information about local attractions, dining ...

Hotel Viking Newport

Front Desk Agent

Newport, RI · On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared ... empathy * Assist guests with recommendations and information about local attractions, dining ...

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Showing results 1-20

All JobsAgent JobsAgent Assistant JobsAgent Assistant Jobs in Rhode Island

Agent Assistant information

See Rhode Island salary details

$31.8K

$67.9K

$172.8K

How much do agent assistant jobs pay per year?

As of Aug 19, 2026, the average yearly pay for agent assistant in Rhode Island is $67,876.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $75,400.00 per year, depending on experience, location, and employer.

What is an agent assistant?

Agent Assistants are professionals who provide administrative and operational support to agents in various industries, such as real estate, insurance, or talent management. Their responsibilities often include managing schedules, handling client communications, organizing documents, and assisting with the preparation of contracts or listings. By managing these tasks, Agent Assistants help agents focus on their core responsibilities, improve efficiency, and enhance client satisfaction.

What are the common responsibilities of an agent assistant?

Agent Assistants typically handle a variety of tasks such as scheduling meetings, managing correspondence, organizing files, and conducting research to support agents. They play a crucial role in ensuring that agents are well-prepared for client interactions and that daily operations run smoothly. By efficiently managing administrative duties, Agent Assistants free up agents to focus on client relationships and business development, directly contributing to the overall success and productivity of the team.

What are the key skills and qualifications needed to thrive as an agent assistant?

To thrive as an Agent Assistant, you need strong organizational abilities, attention to detail, and proficiency in administrative tasks, often supported by a high school diploma or relevant office experience. Familiarity with office software (such as Microsoft Office Suite), scheduling tools, and customer relationship management (CRM) systems is typically required. Excellent communication, time management, and problem-solving skills help you build rapport and efficiently manage multiple priorities. These skills ensure smooth day-to-day operations, enhance agent productivity, and improve client satisfaction in dynamic environments.

What is the difference between Agent Assistant vs Real Estate Agent?

AspectAgent AssistantReal Estate Agent
Required CredentialsTypically no license required, but some states may require real estate licenseLicensed real estate professional
Work EnvironmentOffice-based, supporting agents with administrative tasksClient-facing, showing properties, negotiating deals
Employer & Industry UsageReal estate brokerages, agenciesReal estate brokerages, independent practices
Common Search & Comparison IntentUnderstanding support roles in real estateBuying, selling, or listing properties

The main difference between an Agent Assistant and a Real Estate Agent is that the Agent Assistant typically handles administrative and support tasks without needing a license, while a Real Estate Agent is licensed to represent clients in property transactions. Agent Assistants support agents behind the scenes, whereas Real Estate Agents actively engage with clients and conduct property showings. Both roles are essential in the real estate industry but serve different functions based on licensing and responsibilities.

What does an agent assistant do?

An agent assistant supports real estate, insurance, or customer service agents by handling administrative tasks such as scheduling, data entry, and client communication. They often use tools like CRM software and require strong organizational skills to help agents focus on client interactions and sales activities.

What are the most commonly searched types of Agent jobs in Rhode Island?

The most popular types of Agent jobs in Rhode Island are:

What are popular job titles related to Agent Assistant jobs in Rhode Island?

For Agent Assistant jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Agent Assistant jobs in Rhode Island look for?

The top searched job categories for Agent Assistant jobs in Rhode Island are:

What cities in Rhode Island are hiring for Agent Assistant jobs?

Cities in Rhode Island with the most Agent Assistant job openings:

Agent Assistant jobs near you
Infographic showing various Agent Assistant job openings in Rhode Island as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $67,876 per year, or $32.6 per hour.

Amazon Connect Architect

Infosys Limited Digital

Johnston, RI • On-site

$64 - $84.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Job details
Job Role
Architecture Consultant 3
Career Role
Senior Technology Architect - US
Work Location
Johnston, RI
State / Region / Province
Rhode Island
Country
USA
Domain
Delivery
Interest Group
Infosys Limited
Company
ITL USA
Requisition ID
151078BR
Technical Skills 1
Domain|Network|Contact Center Telephony
Technical Skills 2
Technology|Infrastructure-Contact Center|IVR Concepts
Technical Skills 3
Domain|Network|Contact Center Unified Communication
Overview
The Infosys Engineering unit is dedicated to amplifying product-centric value delivery through innovative engineering solutions. We focus on adopting a data-first approach to engineering and value-stream management, enabling real-time visibility into the flow of value. Our team leverages advanced technologies such as AI, ML, and predictive analytics to drive continuous improvement, enhance delivery processes, and accelerate time to market. Join us to be part of a team that is at the forefront of engineering innovation, delivering intelligent insights and empowering stakeholders to achieve hyper-productivity and sustainable growth.
In the assigned Job Role of Architecture Consultant 3, your Area Of Responsibility will be as below:
• Create business requirement documents covering functional and non-functional requirements, basis information gathered as part of workshops and interviews with client stakeholders
• Review, propose, and develop solution architecture, ensuring application design aligns with the proposed framework and which are scalable, reliable and maintainable
• Assess and recommend suitable technologies, tools and platforms for implementation as a part of architectural design, to meet business requirements
• Review technical solutions and develop strategies for integration with different technologies and systems, to ensure seamless communication and data flow
• Resolve complex technical challenges during build, deployment, and support phases while promoting reusable frameworks and artifacts
• Provide specialized insights to development team and build collaborative relationships with clients and internal teams, securing successful execution of projects
• Identify potential risks in the system landscape, monitor system performance and suggest optimization initiatives in line with business requirements and long-term objectives
• Establish and uphold comprehensive knowledge base to guarantee that vital information is systematically recorded and readily available
• Contribute to proposals and RFPs by delivering insights related to architectural solutions, for successfully delivering the proposed solutions
Your contribution to the team:
• Expertise in designing and reviewing solution architectures that align with business goals.
• The ability to provide architectural insights to strengthen solution proposals and ensure successful delivery.
• A strategic mindset to align technical solutions with business goals and market trends.
• Proactively drive initiatives to ensure smooth execution and transition of projects.
• The ability to engage with clients and internal teams to build strong and productive relationships.
• Passion for mentoring and fostering a knowledge-sharing culture.
Required Skill and Experience
Experience with Amazon Connect, Amazon Lex, Connect AI Agent, and Agent Assist capabilities
Experience designing and implementing Agentic Voice AI solutions for autonomous customer interactions
Knowledge of Assisted NLU, intent recognition, entity extraction, dialog orchestration, and conversational design
Experience with Generative AI services including Amazon Bedrock, foundation models, prompt engineering, and RAG architectures
Experience in architecting voice, chat, IVR, self-service, and omnichannel customer engagement solutions
AWS experience including Lambda, API Gateway, Step Functions, S3, DynamoDB, CloudWatch, IAM, and networking services
Preferred Skill and Experience
Amazon Bedrock
Knowledge Bases and RAG
Real-time Agent Assist
Contact Center Analytics and Reporting
Speech Analytics and Sentiment Analysis
Multi-Agent Orchestration
AI Governance and Responsible AI
CI/CD and DevSecOps on AWS
Salesforce, ServiceNow, or Dynamics CRM integrations
Additional Required Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
Benefits
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
  • Medical/Dental/Vision/Life Insurance
  • Long-term/Short-term Disability
  • Health and Dependent Care Reimbursement Accounts
  • Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
  • 401(k) plan and contributions dependent on salary level
  • Paid holidays plus Paid Time Off
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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