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Virtual Agent Jobs in Rhode Island (NOW HIRING)

HFM Realty Inc

Real Estate Agent

Warwick, RI · On-site

We offer commission splits up to 90%, no desk fees, virtual office support, technology and ... Whether you're a newly licensed agent or an experienced producer, HFM Realty provides the resources ...

Husch Blackwell Llp

Patent Agent

Providence, RI · Remote

$100K - $170K/yr

We will consider candidates for any of our offices including our virtual office, The Link. The Patent Agent will collaborate with a team of patent agents, associates, and partners within the ...

Husch Blackwell LLP

Patent Agent

Providence, RI · Remote

$100K - $170K/yr

We will consider candidates for any of our offices including our virtual office, The Link. The Patent Agent will collaborate with a team of patent agents, associates, and partners within the ...

Liveops

Remote Customer Service Agent

Providence, RI · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Liveops

Remote Customer Service Agent

Warwick, RI · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Liveops

Remote Customer Service Agent

Cranston, RI · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Liveops

Remote Customer Service Agent

Pawtucket, RI · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Aspen Dental

Bilingual Scheduling Center Agent

RI

$17/hr

Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our ... Virtual training classes begin soon, don't miss your opportunity to say YES to a career with Aspen ...

HMG Careers

Remote Insurance Agent

Providence, RI · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

HMG Careers

Remote Sales Agent

Providence, RI · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

HMG Careers

Remote Life Insurance Agent

Providence, RI · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

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Virtual Agent information

What is a virtual agent?

Virtual agents are software programs or AI-driven systems designed to interact with users, typically through chat or voice, to answer questions, provide customer support, or help with various tasks. They can handle simple inquiries automatically and escalate more complex issues to human agents when needed. Virtual agents are commonly used in customer service, IT support, and other industries to improve efficiency and provide 24/7 assistance.

What does a virtual agent do?

A typical workday for a Virtual Agent involves handling customer inquiries via chat, email, or phone, resolving issues, providing information, and sometimes escalating complex cases to supervisors. Virtual Agents often work independently but are closely connected to their teams through digital collaboration tools such as Slack, Microsoft Teams, or Zoom. Regular virtual meetings, chat check-ins, and shared knowledge bases help maintain team cohesion and ensure that agents stay informed about updates or procedural changes. This remote structure requires strong self-motivation and excellent communication skills to deliver consistent customer service while staying aligned with team objectives.

What is the difference between Virtual Agent vs Customer Service Representative?

AspectVirtual AgentCustomer Service Representative
CredentialsTypically requires technical skills, knowledge of chat platforms, and sometimes certifications in customer support or ITRequires communication skills, customer service experience, and sometimes a high school diploma or equivalent
Work EnvironmentRemote, often AI-driven or chatbot-based interactionsIn-office or remote, handling inbound calls, emails, or live chats
Industry UsageUsed across tech, retail, banking, and telecom sectors for automated or semi-automated supportCommon in retail, telecom, healthcare, and financial services for direct customer interaction

The main difference is that Virtual Agents are often AI-powered or automated tools designed to handle customer inquiries, while Customer Service Representatives are human agents providing direct support. Virtual Agents focus on automation and efficiency, whereas Customer Service Representatives offer personalized assistance.

What are the key skills and qualifications needed to thrive as a virtual agent?

To thrive as a Virtual Agent, you need excellent communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong listening skills, patience, and adaptability help Virtual Agents deliver personalized and efficient support. These skills ensure effective remote assistance, enhance customer satisfaction, and contribute to operational efficiency.

How to become a virtual agent?

To become a virtual agent, candidates typically need strong communication skills, proficiency with customer service software, and the ability to work independently. Relevant experience in customer support or technical troubleshooting can be beneficial, and some roles may require specific certifications or training in the company's tools or platforms.
What are the most commonly searched types of Agent jobs in Rhode Island? The most popular types of Agent jobs in Rhode Island are:
What are popular job titles related to Virtual Agent jobs in Rhode Island? For Virtual Agent jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Virtual Agent jobs in Rhode Island look for? The top searched job categories for Virtual Agent jobs in Rhode Island are:
Virtual Agent jobs near you
Infographic showing various Virtual Agent job openings in Rhode Island as of July 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 50% Physical, 2% Hybrid, and 48% Remote job distribution.

Real Estate Agent

HFM Realty Inc

Warwick, RI • On-site

Full-time

Re-posted 4 days ago

Job description

Join HFM Realty – Licensed Real Estate Agents Wanted.

HFM Realty is expanding across Massachusetts, Rhode Island, Connecticut, New Hampshire, Maine, New York, and Florida, and we're looking for motivated real estate professionals ready to build and grow their business.

We offer commission splits up to 90%, no desk fees, virtual office support, technology and marketing tools, lead generation resources, professional training, mentoring, and the flexibility to build your business your way.

Whether you're a newly licensed agent or an experienced producer, HFM Realty provides the resources, guidance, and broker support you need to develop your business and serve your clients successfully.

Why Join HFM Realty?:
  • Up to 90% commission.
  • No desk fees.
  • Virtual/cloud-based brokerage.
  • Lead generation and marketing tools.
  • Professional training and mentoring.
  • Direct broker support.
  • Flexible schedule.
  • Technology and business-building resources.
  • Opportunity to grow your personal real estate business.

If you're ready to build your real estate career with a brokerage focused on flexibility, support, and agent growth, we invite you to apply.

Learn more and apply at HFMRealty.com.