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Remote Health Insurance Customer Service Jobs in Rhode Island

Remote Customer Service Agent

Providence, RI · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Cranston, RI · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Warwick, RI · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Pawtucket, RI · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

... service -Has strong communication skills (we'll help you improve even more) -Is dependable ... insurance or enrollment is required--we provide full training.

... service -Has strong communication skills (we'll help you improve even more) -Is dependable ... insurance or enrollment is required--we provide full training.

... service -Has strong communication skills (we'll help you improve even more) -Is dependable ... insurance or enrollment is required--we provide full training.

... service -Has strong communication skills (we'll help you improve even more) -Is dependable ... insurance or enrollment is required--we provide full training.

... service -Has strong communication skills (we'll help you improve even more) -Is dependable ... insurance or enrollment is required--we provide full training.

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Showing results 1-20

Remote Health Insurance Customer Service information

See Rhode Island salary details

$25.5K

$47.4K

$71.5K

How much do remote health insurance customer service jobs pay per year?

As of Aug 6, 2026, the average yearly pay for remote health insurance customer service in Rhode Island is $47,408.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $53,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What is a remote health insurance customer service?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the typical daily responsibilities of a remote health insurance customer service?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are popular job titles related to Remote Health Insurance Customer Service jobs in Rhode Island? For Remote Health Insurance Customer Service jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Remote Health Insurance Customer Service jobs in Rhode Island look for? The top searched job categories for Remote Health Insurance Customer Service jobs in Rhode Island are:
What cities in Rhode Island are hiring for Remote Health Insurance Customer Service jobs? Cities in Rhode Island with the most Remote Health Insurance Customer Service job openings:
Infographic showing various Remote Health Insurance Customer Service job openings in Rhode Island as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $47,408 per year, or $22.8 per hour.

Call Center- Customer Service Representative (Remote)

Automated Health Systems, Inc.

Providence, RI • On-site, Remote

$15.75 - $20.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Automated Health Systems rating

5.7

Company rating: 5.7 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

191st of 221 rated it services


Job description

Automated Health Systems has Customer Service Representative positions available. These positions are remote but will require you to pick up equipment in Providence, RI.
This shift for this position is Monday to Friday from 8:00 - 4:30 PM. The position will start July 20th, 2026.
Responsibilities:
  • Assisting individuals with information and support regarding healthcare benefits.
  • Providing accurate and consistent information.
  • Providing quality customer service and support.
  • Meet performance metrics such as call quality, average handle time, customer satisfaction, and attendance goals.
  • Resolve customer complaints and complex issues.
  • Provide empathetic customer service during stressful situations.
  • Demonstrate strong multitasking abilities by managing high call volumes while accurately documenting customer information, and efficiently navigating multiple computer systems, CRM software, and data entry platforms during customer interactions.

Benefits:
  • Health/Dental/Vision/401(k)/Paid Time Off
  • Employee Wellness Program
  • Comprehensive and ongoing training
  • Strong company culture with career growth opportunities
  • Remote opportunities available
  • Weekly payroll

Qualifications:
  • Minimum 2 years' Customer Service experience required.
  • Strong PC proficiency required.
  • High School Diploma/GED required;
  • Bilingual skills a plus.
  • Experience in health/Insurance/human services and knowledge of Medicaid is a plus.

AHS is an Equal Opportunity Employer.
Please visit our website for more information: www.automated-health.com
"The Enlightened Choice in Health Service Management"

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