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Insurance Processor Jobs in Massachusetts (NOW HIRING)

The Commercial Lines Processor will compile, verify accuracy and maintain accurate and timely processing of insurance information in Company and in-house computer database(s). Maintaining complete ...

The Commercial Lines Processor will compile, verify accuracy and maintain accurate and timely processing of insurance information in Company and in-house computer database(s). Maintaining complete ...

Loan Processor

Newburyport, MA · On-site

$53K - $60K/yr

Loan Processor - Residential Lending The Institution for Savings is seeking a full-time, in-office ... Pet Insurance * Disability Plan * Pension Plan after 2 years of service * Quarterly Incentive plan

Specimen Processor

Needham, MA · On-site

$16 - $29/hr

Prepare and process samples, including centrifuging, ALIQUOTTING and shipping under proper ... Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability ...

Prepare and process samples, including centrifuging, ALIQUOTTING and shipping under proper ... Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability ...

Cash Processor *

Lowell, MA · On-site

$15.75 - $20.25/hr

Our Cash Logistics Processors enjoy a casual working environment and high-responsibility work that ... life insurance plans. We also offer a 401(k) Plan with company match. If you are interested and ...

Prepare and process samples, including centrifuging, ALIQUOTTING and shipping under proper ... Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability ...

Cash Processor *

Lowell, MA

$15.75 - $20.25/hr

Our Cash Logistics Processors enjoy a casual working environment and high-responsibility work that ... life insurance plans. We also offer a 401(k) Plan with company match. If you are interested and ...

Cash Processor

Boston, MA · On-site

$21.96 - $26.24/hr

Our Cash Logistics Processors enjoy a casual working environment and high-responsibility work that ... life insurance plans. We also offer a 401(k) Plan with company match. If you are interested and ...

Cash Processor

Boston, MA

$21.96 - $26.24/hr

Our Cash Logistics Processors enjoy a casual working environment and high-responsibility work that ... life insurance plans. We also offer a 401(k) Plan with company match. If you are interested and ...

Specimen Processor

Needham, MA · On-site

$16 - $29/hr

Prepare and process samples, including centrifuging, ALIQUOTTING and shipping under proper ... Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability ...

Junior Processor

Methuen, MA · On-site

$37K/yr

Junior Processor AnnieMac Home Mortgage is looking to hire a Full Time Junior Processor to be ... Order credit report and private mortgage insurance from Company approved service providers, as ...

Backroom Processor

Hyannis, MA · On-site

$16.25 - $16.75/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid ...

Loan Processor

Salem, MA · On-site

$20.50 - $27.25/hr

... Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has ... Actively participate in Identification of workflow inefficiencies and recommend process ...

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Insurance Processor information

See Massachusetts salary details

$12

$21

$28

How much do insurance processor jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for insurance processor in Massachusetts is $21.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $23.37 per hour, depending on experience, location, and employer.

What is the role of an insurance processor?

An insurance processor may work as a policy processor or a claims processor. As a policy processor, duties include reviewing applications, collecting all the necessary files and records, and processing policy renewal forms. As a claims processor, responsibilities revolve around reviewing a claim and comparing it to the insurance coverage of the claimant. This position may require correspondence with customers to obtain additional information. The qualifications you need to start a career as an insurance processor include a high school diploma and on-the-job training.

What are the key skills and qualifications needed to thrive as an insurance processor, and why are they important?

To thrive as an Insurance Processor, you need strong attention to detail, organization, and a foundational understanding of insurance policies, often supported by a high school diploma or equivalent. Familiarity with insurance management software, data entry systems, and sometimes basic certification in insurance processing tools is typically required. Effective communication, problem-solving abilities, and time management are critical soft skills for interacting with clients and ensuring timely completion of paperwork. These skills ensure accurate processing of insurance documents, regulatory compliance, and positive client experiences.

What are some common challenges faced by insurance processors, and how can they effectively manage them?

Insurance Processors often encounter challenges such as managing high volumes of paperwork, keeping up with frequently changing regulations, and ensuring accuracy under tight deadlines. To handle these challenges, it’s important to develop strong organizational skills, attention to detail, and effective communication with both clients and underwriters. Utilizing workflow management tools and staying updated through ongoing training can also help Insurance Processors maintain efficiency and reduce errors in their daily tasks.

What is the difference between Insurance Processor vs Claims Adjuster?

AspectInsurance ProcessorClaims Adjuster
CredentialsHigh school diploma or equivalent; some roles may require insurance certificationsHigh school diploma; licensing or certification may be required depending on state
Work EnvironmentOffice setting, processing insurance documents and dataField or office, investigating and evaluating insurance claims
Employer & IndustryInsurance companies, third-party administratorsInsurance companies, public agencies, third-party administrators
Common Search & ComparisonInsurance Processor vs Claims Adjuster

The main difference between an Insurance Processor and a Claims Adjuster lies in their roles. Insurance Processors primarily handle data entry, document review, and processing insurance policies, often working in an office environment. Claims Adjusters, on the other hand, investigate and evaluate insurance claims, sometimes working in the field. Both roles require similar credentials and are employed within the insurance industry, but their responsibilities and work settings differ.

Is claims processing a stressful job?

Claims processing is a core responsibility of insurance processors, involving reviewing and verifying insurance claims, which can be deadline-driven and detail-oriented. The job can be stressful during high claim volumes or complex cases, but effective organization and familiarity with claims management software help manage workload. Overall, stress levels vary based on workload, experience, and workplace environment.

What are popular job titles related to Insurance Processor jobs in Massachusetts?

For Insurance Processor jobs in Massachusetts, the most frequently searched job titles are:

Infographic showing various Insurance Processor job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,065 per year, or $21.7 per hour.

Commercial Lines Processor

Mountainone

Pittsfield, MA • On-site

$20.20 - $26/hr

Full-time

Posted 20 days ago


Job description

EOE Statement
MountainOne Bank has an enduring commitment to the concept and practice of equal employment opportunity and affirmative action as well as to affirming the value of diversity and promoting a workplace free from discrimination.
It is the policy of MountainOne Bank to provide equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetic information, age,
disability, marital status, veteran status, or a person's relationship or association with a protected veteran,
including spouses and other family members or any other protected characteristic under applicable law. This policy relates to all aspects of employment, including recruitment, selection, job assignment, training, compensation, benefits, discipline, promotion, transfer, the use of facilities, participation in all company sponsored employee activities, layoff, and termination processes. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate. Regular review helps ensure compliance with this policy.
Description
Position: Commercial Lines Processor
Reports to: SVP Commercial Lines Operations Manager
Grade: 103
Supervises: None
Pay Range: $20.20 - $26.00 an hour dependent upon qualifications and experience.
The Commercial Lines Processor will compile, verify accuracy and maintain accurate and timely processing of insurance information in Company and in-house computer database(s). Maintaining complete and accurate company files.
Primary Responsibilities:
  1. Track and organize incoming renewal processing (edocs, hard copies, emails, etc.)
  2. Verify that all processing and renewal verification is handled in a timely fashion.
  3. Review completed & downloaded data for deficiencies or errors.
  4. Resolve deficiencies by using standard procedures or returning incomplete documents to appropriate AM for resolution.
  5. Maintain data entry requirements by following data program techniques and procedures.
  6. Issue Termination letter for accounts when processing policy cancellation for non-payments
  7. Mail or email renewal policies to clients as appropriate
  8. Assist bookkeeping department, as needed, with agency billing or updates to direct bill items.
  9. Any other duties which are required by management

Secondary Responsibilities
1. Contribute to team effort by handling all renewal processing within the required time frame
Qualifications
  1. High School Diploma.
  2. Understanding of insurance work methods and procedures.
  3. Ability to verbally effectively present information to clients, company and agency staff.
  4. Ability to be self-motivated, provide problem-solving capabilities and prioritize multiple tasks.
  5. Commitment to the company's culture and established service standards.
  6. Ability to deal with and show discretion in confidential matters.
  7. 25% availability to travel outside of 25-mile radius and report to any office.
  8. Ability to sit, drive, bend, answer the phone, and perform computer input

Position Requirements
Qualifications
  1. High School Diploma.
  2. Understanding of insurance work methods and procedures.
  3. Ability to verbally effectively present information to clients, company and agency staff.
  4. Ability to be self-motivated, provide problem-solving capabilities and prioritize multiple tasks.
  5. Commitment to the company's culture and established service standards.
  6. Ability to deal with and show discretion in confidential matters.
  7. 25% availability to travel outside of 25-mile radius and report to any office.
  8. Ability to sit, drive, bend, answer the phone, and perform computer input

Location
MountainOne-South St.
Full-Time/Part-Time
Full-Time
This position is currently accepting applications.