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Insurance Operations Jobs in Ohio (NOW HIRING)

Sedgwick

Operations Manager

Dublin, OH · On-site

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Operations Manager ...

York Risk Services

Operations Manager

Dublin, OH · On-site

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Operations Manager ...

Sedgwick

Operations Manager

Dublin, OH · Hybrid

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Operations Manager ...

Sedgwick

Operations Manager

Dublin, OH · On-site

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work ® Fortune Best Workplaces in Financial Services & Insurance Operations Manager ...

York Risk Services

Operations Manager

Dublin, OH · Hybrid

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Operations Manager ...

PDS Health

Operations Manager

New Albany, OH · On-site

$25.25/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

PDS Health

Operations Manager

Powell, OH · On-site

$25.25/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

PDS Health

Operations Manager

Cincinnati, OH · On-site

$25.25/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

PDS Health

Operations Manager

Cincinnati, OH · On-site

$25.25/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

York Risk Services

Operations Manager

Dublin, OH · Hybrid

$71K - $85K/yr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Operations Manager ...

Sedgwick

Operations Manager

Dublin, OH · Hybrid

$71K - $85K/yr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Operations Manager ...

Varite, Inc.

$42.85 - $44.11/hr

Experience in policy administration, policy servicing, or insurance operations * Ability to interpret insurance policies, endorsements, and policy documentation * Proficiency in MS Excel and other ...

Goosehead

Insurance Support Associate

Westlake, OH · On-site

$20 - $25/hr

This entry-level role is designed to build foundational knowledge and prepare you for a long-term career in insurance operations. You'll have the opportunity to advance quickly through clearly ...

Goosehead

Insurance Support Associate

Westlake, OH · On-site

$20 - $25/hr

This entry-level role is designed to build foundational knowledge and prepare you for a long-term career in insurance operations. You'll have the opportunity to advance quickly through clearly ...

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Insurance Operations information

See Ohio salary details

$22.9K

$64.6K

$143.5K

How much do insurance operations jobs pay per year?

As of Jul 7, 2026, the average yearly pay for insurance operations in Ohio is $64,583.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,479.00 and $80,899.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Insurance Operations position, and why are they important?

To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.

What are the main responsibilities and daily tasks of someone working in Insurance Operations?

Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.

What is an Insurance Operations job?

An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.

What are the most commonly searched types of Insurance Operations jobs in Ohio? The most popular types of Insurance Operations jobs in Ohio are:
What are popular job titles related to Insurance Operations jobs in Ohio? For Insurance Operations jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Insurance Operations jobs in Ohio look for? The top searched job categories for Insurance Operations jobs in Ohio are:
What cities in Ohio are hiring for Insurance Operations jobs? Cities in Ohio with the most Insurance Operations job openings:
Insurance Operations jobs near you
Operations Manager

Operations Manager

Sedgwick

Dublin, OH • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Sedgwick rating

7.5

Company rating: 7.5 out of 10

Based on 312 frontline employees who took The Breakroom Quiz

198th of 277 rated insurance

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Operations Manager

PRIMARY PURPOSE: To oversee technical and operational functions including compliance with company standards and industry best practices; to ensure consistent delivery of quality services; to oversee staffing and training needs; and to oversee budget preparation and profit and loss management. Has direct responsibility for less than 25 colleagues.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Oversees internal quality review process and reports monthly.
  • Assures compliance with client internal controls, audit requirements and service agreement requirements.
  • Establishes business plan with goals and objectives for assigned clients.
  • Ensures claims management policies and procedures are followed to assure meeting service standards, state statutes/regulations, disability plan document, industry best practices and client service requirements.
  • Establishes and maintains client contacts.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.
  • Supports the organization's quality program(s).
  • Travels as required.

SUPERVISORY RESPONSIBILITIES

  • Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
  • Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
  • Provides support, guidance, leadership and motivation to promote maximum performance.

QUALIFICATIONS

Education & Licensing

Bachelor's degree from an accredited college or university preferred. Licenses as required. Professional certifications appropriate to line of business preferred.

Experience

Eight (8) years claims management experience or equivalent combination of education and experience required to include two (2) years supervisory experience.

Skills & Knowledge

  • Excellent oral and written communication, including presentation skills
  • PC literate, including Microsoft Office products
  • Leadership/management/motivational skills
  • Analytical and interpretive skills
  • Strong organizational skills
  • Excellent interpersonal skills
  • Excellent negotiation skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:Computer keyboarding, travel as required

Auditory/Visual:Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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