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Insurance Operations Jobs in Ohio (NOW HIRING)

York Risk Services

Operations Manager

Dublin, OH · Hybrid

$71K - $85K/yr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Operations Manager ...

Sedgwick

Operations Manager

Dublin, OH · Hybrid

$71K - $85K/yr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Operations Manager ...

Goosehead

Insurance Support Associate

Westlake, OH

$20 - $25/hr

This entry-level role is designed to build foundational knowledge and prepare you for a long-term career in insurance operations. You'll have the opportunity to advance quickly through clearly ...

Goosehead

Insurance Support Associate

Westlake, OH

$20 - $25/hr

This entry-level role is designed to build foundational knowledge and prepare you for a long-term career in insurance operations. You'll have the opportunity to advance quickly through clearly ...

Goosehead

Insurance Support Associate

Westlake, OH · On-site

$20 - $25/hr

This entry-level role is designed to build foundational knowledge and prepare you for a long-term career in insurance operations. You'll have the opportunity to advance quickly through clearly ...

Goosehead

Insurance Support Associate

Westlake, OH

$20 - $25/hr

This entry-level role is designed to build foundational knowledge and prepare you for a long-term career in insurance operations. You'll have the opportunity to advance quickly through clearly ...

Goosehead

Insurance Support Associate

Westlake, OH

$20 - $25/hr

This entry-level role is designed to build foundational knowledge and prepare you for a long-term career in insurance operations. You'll have the opportunity to advance quickly through clearly ...

J.P. Morgan

Business Insurance Manager

Columbus, OH · On-site

You'll join a high-impact Insurance and Operations team and partner closely with Business Banking to deliver a digital, data- and artificial intelligence-enabled model with strong human support. You ...

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Showing results 21-40

All JobsInsurance Operations JobsInsurance Operations Jobs in Ohio

Insurance Operations information

See Ohio salary details

$22.9K

$64.6K

$143.5K

How much do insurance operations jobs pay per year?

As of Aug 18, 2026, the average yearly pay for insurance operations in Ohio is $64,583.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,479.00 and $80,899.00 per year, depending on experience, location, and employer.

What is an insurance operations?

An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.

What does an insurance operations do?

Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.

What are the key skills and qualifications needed to thrive in insurance operations?

To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.

What are the most commonly searched types of Insurance Operations jobs in Ohio?

The most popular types of Insurance Operations jobs in Ohio are:

What are popular job titles related to Insurance Operations jobs in Ohio?

For Insurance Operations jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Insurance Operations jobs in Ohio look for?

The top searched job categories for Insurance Operations jobs in Ohio are:

What cities in Ohio are hiring for Insurance Operations jobs?

Cities in Ohio with the most Insurance Operations job openings:

Insurance Operations jobs near you
Infographic showing various Insurance Operations job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $64,583 per year, or $31 per hour.

Operations Manager

Shambaugh Cleaning & Restoration/DKI

Powell, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Company car
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development
  • Vision insurance

Operations Manager
A fast growing, leading edge restoration company, SHAMBAUGH, INC. has built our business by exceeding client's expectations every day, on every project. SHAMBAUGH, INC is looking for an energetic and highly motivated individual to join our Team; an individual that is organized, detail oriented and can maintain superior customer service standards and excellent communication skills.
Overview: To manage and oversee all aspects of the Company's business, management and operations, including accounting, administration, production, business development and marketing
General Duties
  • Manages the activities of the business office and warehouse, including prioritization and organization
  • Delegates duties to personnel, reviews personnel performance and holds staff accountable to Company standards

• Participates in personnel selection; provides or coordinates staff training; sets written expectations for personnel; coaches, develops and holds personnel accountable for meeting expectations; works with employees to correct deficiencies; implements discipline procedures; completes employee evaluations and development plans for career success in the Company
• Attends professional trainings, as directed and appropriate for the position. Gathers approval for requested trainings that may provide benefit to the position
  • Recognizes, promotes and celebrates success with staff for their accomplishments
  • Provides corrective action plans for employees that need improvement in their performance and conducts disciplinary actions, as necessary
  • Achieves profitability goals for the Company through job costs measurements, budget amounts and through timely collection processes
  • Provides timely and accurate reports and updates on operational matters to the President, including budget information and any changes to expenditures
  • Develops, implements and updates general operating policies and procedures given input from managers; policies and procedure shall improve Company efficiency measures
  • Ensure Company compliance with laws, rules and regulations
  • Maintain a positive cash flow for the Company through appropriate management of timely collections, progress payments, A/R policies, job costs and payment terms for subcontractors and vendors
  • Compares budgets to actual performance, conducts a monthly budget review and prepares the annual budget with the President and Controller
  • Works with clients, employees and the President to meet sales goals individually and for the Teams. Sets goals with the President and the Controller annually.
  • Holds responsibility for the Company gross profit margin, net profit margin, customer service standards and mix of work for the Company
  • Develops, implements and updates the Company business plan
  • Manages the work of the Project Managers and assists in project management duties, as needed
  • Locates and contracts with subcontractors; reviews subcontractor work, quality levels, pricing, and inspects worksite periodically to ensure company standards are being met
  • Oversees Business Development and Marketing efforts of the Company including the staff
  • Oversees the Accounting efforts of the Company including the staff
  • Achieves superior performance from the entire staff and raises performance levels of anyone underachieving

• Manages professional and timely customer service contact with clients, employees and vendors
• Implements the company vision and mission and achieves goals
• Respects and maintains the confidentiality of company, client, and personnel information
• Demonstrates a positive image of the Company to staff and clients; this shall include oral and written communication and visual presentation
• Applies all safety rules and regulations and prevents work hazards; trains employees in safety procedures and responsibilities
• Other duties as assigned
Customer Service
• Provides exemplary customer service
• Communicates and coordinates with the Team for timely job completion
• Responds to customer concerns
Leadership Duties
• Able to positively motivate others
• Develops skills of others
• Conveys positive image of the company
• Develops and implements policies and procedures for the Company
General Professionalism
• Completes delegated tasks on time
• Cooperates and respect others
• Follows company policies and procedures
• Develops creative solutions to problems
Qualifications
Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
• Minimum five (5) years in management within the restoration industry
Training/Education:
• Bachelor's Degree in Business Administration, Management, Marketing or a related field
License and Special Requirements:
• Possession of, or ability to obtain an appropriate, valid state driver's license and satisfactory driving record
• Computer literate with knowledge and experience with the Internet as a sales vehicle, MS Outlook, Word, Excel, PowerPoint
Compensation and Benefits
Your talents will be rewarded with a salary commensurate with your level of experience along with bonus opportunities. Your employee benefit package includes retirement, paid vacation and holidays.
SHAMBAUGH, INC is an equal opportunity employer
Shambaugh Cleaning & Restoration/DKI
Consider a Career with DKI
SatisfactionYou'll end every day with knowing that you've genuinely helped someone. This fuels the passion we're looking for in individuals. Being at the forefront of disaster restoration, you'll find yourself helping people out of tough situations each and every day. We're in the business of restoring lives.
TeamNo one can do it all alone. No matter your position at DKI, you are a member of an elite team.
GrowthDKI has experienced a lot of growth in its forty years, and there is still more to do! That growth extends to the DKI Team. The position you receive at DKI isn't where you need to stop. Our team members are always informed of new positions and opportunities and there is no limit to how far you are driven to go. We value our team and the hard work, motivation, and effort they put forth every day.
Company Website:

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