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Insurance Operations Jobs in Ohio (NOW HIRING)

Globalprofessionals

$156.01 - $202.24/hr

Serve as a trusted leader and subject-matter expert in insurance operations and technology, applying deep functional knowledge and proven methodologies to client engagements.* Lead complex ...

Sedgwick

Operations Manager

New Albany, OH · On-site

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Operations Manager ...

York Risk Services

Operations Manager

New Albany, OH

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Operations Manager ...

Sedgwick

Operations Manager

New Albany, OH · On-site

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work ® Fortune Best Workplaces in Financial Services & Insurance Operations Manager ...

PDS Health

Operations Manager

Cincinnati, OH · On-site

$25.25/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

PDS Health

Operations Manager

Cincinnati, OH · On-site

$25.25/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

PDS Health

Operations Manager

Powell, OH · On-site

$25.25/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

PDS Health

Operations Manager

Cincinnati, OH · On-site

$25.25/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

PDS Health

Operations Manager

New Albany, OH · On-site

$25.25/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

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All JobsInsurance Operations JobsInsurance Operations Jobs in Ohio

Insurance Operations information

See Ohio salary details

$22.9K

$64.6K

$143.5K

How much do insurance operations jobs pay per year?

As of Aug 18, 2026, the average yearly pay for insurance operations in Ohio is $64,583.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,479.00 and $80,899.00 per year, depending on experience, location, and employer.

What is an insurance operations?

An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.

What does an insurance operations do?

Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.

What are the key skills and qualifications needed to thrive in insurance operations?

To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.

What are the most commonly searched types of Insurance Operations jobs in Ohio?

The most popular types of Insurance Operations jobs in Ohio are:

What are popular job titles related to Insurance Operations jobs in Ohio?

For Insurance Operations jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Insurance Operations jobs in Ohio look for?

The top searched job categories for Insurance Operations jobs in Ohio are:

What cities in Ohio are hiring for Insurance Operations jobs?

Cities in Ohio with the most Insurance Operations job openings:

Insurance Operations jobs near you
Infographic showing various Insurance Operations job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $64,583 per year, or $31 per hour.

Insurance Operations Specialist

Great American Insurance Group

Shaker Heights, OH • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Great American Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

57th of 309 rated insurance

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

ABA Insurance Services Inc., a division of Great American, has been a market-leading provider of professional liability, bond and P&C coverage for financial institutions for over 35 years, as well as EPLI and cyber for small businesses and D&O for nonprofit organizations.

https://www.abais.com/

ABA Insurance Services is currently seeking an Insurance Operations Specialist. The position is based out of the Shaker Heights, OH office. Great American's culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely.

Essential Job Functions and Responsibilities

  • Manage policy lifecycle transactions, including new business, renewals, endorsements, and cancellations.

  • Ensure data accuracy and document quality across underwriting and policy administration systems.

  • Generates and distributes policy documents, certificates of insurance, and other related materials, ensuring alignment with organizational standards and regulatory requirements.

  • Serve as a trusted resource for agents, brokers and underwriters.

  • Partner with business teams to improve processes, drive efficiency, and reduce operational friction.

  • Contribute to training, documentation, and knowledge-sharing efforts.

  • Performs other duties as assigned.

Job Requirements

  • High School Diploma (Associate degree preferred)

  • Generally, a minimum of 10 years of experience in insurance operations or customer service. Completion of or continuing progress toward a professional designation preferred, such as Property/Casualty Insurance license. Serve as a trusted resource for agents, brokers, underwriters, and internal stakeholders.

Business Unit:

ABA Insurance Services

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.

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